MallinCam HD-10 II User Manual Download

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Revision Sheet

HD-10 II User Manual

Page i

MALLINCAM HD-10 II

[Version 1.0]
Michael Burns
Rock Mallin

[

Mallincam HD-10 II User Manual

]

This document will quickly introduce you to the wonders of the Mallincam HD-10 II
Camera. We will include instructions on how to install the Software and Drivers and
how connect the HD-10 II to your HDMI Monitor or computer along with explanations

of the camera’s

major settings. The purpose of this guide is to quickly get you up and

running with the HD-10 II Camera so that you can image the skies and share your
passion with others.

Summary of Contents for HD-10 II

Page 1: ...nders of the Mallincam HD 10 II Camera We will include instructions on how to install the Software and Drivers and how connect the HD 10 II to your HDMI Monitor or computer along with explanations of the camera s major settings The purpose of this guide is to quickly get you up and running with the HD 10 II Camera so that you can image the skies and share your passion with others ...

Page 2: ...Revision Sheet HD 10 II User Manual Page ii Revision History Version Date Revision Description 1 0 03 17 2020 Template Creation ...

Page 3: ...e HD 10 II to your HDMI Monitor 9 HD 10 II Control Icons 11 Detailed Icon Description 12 Camera Icon 12 Settings Icon 12 Settings Control 12 Image Action Window 13 4 Imaging with the HDMI Monitor Work Flow 15 Brightness 16 Sharpness 17 Denoise 17 Gamma 17 Contrast 17 Saturation 17 5 The Mallincam HD 10 II with a Computer 19 Connecting the HD 10 II to your Computer 19 First Time Installation of Sof...

Page 4: ... Capture Tab 33 Snapshot Icon 33 Resolution Tab 33 Live Image Resolution 33 Exposure Control Tab 34 Auto Exposure 34 Target 34 Manual Exposure Setting 34 Exposure Time 35 Gain 35 Default 35 White Balance Tab 35 Lock White Balance 35 Gray 36 Color Control 36 Default 36 Image Adjust Tab 36 Saturation 36 Contrast 37 Sharpness 37 DPC 37 Flat Field 37 Default 37 Histogram Tab 38 Histogram 38 Color Chan...

Page 5: ...uto Stop 46 Total Frame 46 Total Time 46 Default 46 Delay Capture Tab 46 Total Frame 46 Interval Time 47 Delay Time 47 Capture Frame 47 Capture as Video 47 Save Settings Tab 48 Group Name 48 Save 48 Group 48 Load 48 Delete 48 Export 48 Import 48 Reset All 48 Auto Focus Tab 49 Continuous focusing 49 One Shot AF 49 Focus Position 49 Light Frequency Tab 49 Light Frequency 49 Other Settings Tab 49 Ima...

Page 6: ...52 Binaryzation Tab 53 Start Binaryzation 53 Threshold 53 Default 53 Apply 53 Cancel 53 Histogram Tab 54 Histogram 54 Color Channel 54 Apply 54 Cancel 54 Smooth Tab 55 Start Smooth 55 Gaussian Blur 55 Box Filter 55 Median Blur 55 Radius 56 Default 56 Apply 56 Cancel 56 Filter Extract Inverse Color Tab 56 Color 56 Filter Color 56 Extract Color 57 Inverse Color 57 Apply 57 Cancel 57 Display Tab 58 Z...

Page 7: ...ters 63 Mallincam Polarizing Filter 63 Mallincam IR Filter 63 Appendix D Connecting to Night Skies Network NSN using the HD 10 II Software 64 Introduction 64 Appendix E First Aid for the HD 10 II 72 The HD 10 II Software says it can t find the Camera 72 My Image is all White 72 My Images is looking all wrong colors blotchy 72 When I save my AVI Video it only saves part of the Video 73 My HD 10 II ...

Page 8: ...xposures for many popular bright deep sky objects Planetary views Lunar views Solar observation when used with proper solar filter All with spectacular results when observed on a HDMI monitor user supplied of any size Ready to impress your audience when viewing astronomical features on a large HD monitor in 16 9 resolution at 1080P then this camera is for you For the first time an HDMI camera is e...

Page 9: ...I Package Specifications CCD sensor Sony CMOS sensor Sensor size 5 6 x 3 2 mm Active pixel array size 1945 H 1097 V 2 1 Mega Pixels Pixel size 2 9 x 2 9 microns Analog to Digital conversion 12 bit output Exposure time range 1 milli seconds to 10 seconds Weight 15 7 oz 446 gm Mounting interface c Mount ...

Page 10: ...Mouse Flash drive containing software installation files 1 25 eyepiece adapter AC Power Supply You can use your own wireless mouse with the HD 10 II This will make it easier to control the camera rather than be tethered so close to the camera Optional Components Mallincam 1 25 0 5 x Focal Reducer w 25mm extension Mallincam 1 25 IR Blocking Filter Mallincam 1 25 Polarizing Filter ...

Page 11: ... capable of rendering 1024x768 resolution minimum 1280x1024 or higher is recommended and in 24 bit color One available fully specified high speed USB 2 0 port 120V AC Power for adapter or 12V 2 0A AC Source Installing the Software Visit the Software Downloads Page in the Support Tab located on the website www mallincam net Select the Blue Click Here Button to download the HD 10 II Driver After you...

Page 12: ...r from the front of the HD 10 II camera place it back in the box for safe keeping Screw in the 1 25 nose piece adapter to the front of the HD 10 II You may need to remove the blue protection screen covering the CMOS sensor prior to attaching nosepiece Insert the Mallincam HD 10 II camera with 125 adapter attached into the 1 25 piece holder of your Telescope Attach the USB Mouse Cable the HDMI Cabl...

Page 13: ...e the mouse to the Left Side of the screen and the Photo and Setting Icons will appear on the monitor s screen Clicking on Photo Icon will have the HD 10 II take an image and store it on the SD card Clicking on the Settings Icon will open of the setting control panel on the monitor s screen Move the mouse to the Right Side of the screen and the HD 10 II s image control Icons will appear Moving the...

Page 14: ...e 11 HD 10 II Control Icons The following image provides a fast description and location of the various Control Icon that are available for you to control the Mallincam HD 10 II camera using just a HDMI Monitor Mouse on Left Side of Monitor Mouse on Right Side of Monitor ...

Page 15: ...con Clicking on this Icon will tell the Mallincam HD 10 II to pop up a settings Window on the Left Side of the Monitor Settings Control Clicking on the Settings Icon will open up or close the Settings Control Window This window allows you to turn on or off and or manually adjust auto focus Turn on or off auto exposure Set exposure Set Gain Gamma Contrast and Saturation Set the Brightness Sharpness...

Page 16: ...n this Icon to zoom in or click and hold to zoom in continuously until maximum is reached Zoom Range from 1x to 10x Zoom out Click on this Icon to zoom out or click and hold to zoom out continuously until minimum is reached Zoom range from 10x to 1x Mask Click on this Icon and the mouse cursor will change to a hand Now Click Hold and Drag the hand cursor to create a box on the screen Only the port...

Page 17: ...ll contain the live image from the HD 10 II camera Located on the bottom of the screen are controls to scan forward right arrow or backward left arrow through other images on the SD card The Home Icon will return the Image window the full live image Left Clicking on any of the Saved images will split the screen with that Saved Image on the left half of the Image Window and the current live image o...

Page 18: ...d be seeing an image it may be out of focus too bright or even too dim on your HDMI monitor Move the mouse icon to the left side of your monitor you should see two icons automatically pop up Click on the bottom icon the Settings Icon and a Settings Control Window will pop up The HD 10 II remembers if this window was clicked open and it will automatically appear when you next move the mouse icon to...

Page 19: ...our liking You can also now adjust the Gain Left Click Hold and Drag the gain slider to make the image brighter or dimmer You will get more comfortable with finding to best exposure gain values for your image Play with them to see how the exposure and the gain values affects your image Gain is a setting that controls the amplification of the signal from the camera sensor to the screen Too much amp...

Page 20: ...you to brighten the dimmer area for the image or darken the brighter area of the image Contrast Contrast is the scale of difference between black and white in your images Without contrast you wouldn t have an image because there wouldn t be any differentiation between light and dark everything would be black white or a single shade of grey somewhere in between Saturation Saturation is similar to c...

Page 21: ...ows the HD 10 II to extend the dynamic range making it easier to see both dimmer and brighter aspects of the image On some planetary detail it may improve the image quality To save a JPEG snapshot of whatever image is currently on your monitor just click on the Camera Icon The Mallincam HD 10 II will automatically save the image on the SD Card the image name will temporarily pop up in the middle o...

Page 22: ...D Card inserted into SD slot on back of Camera 12V Power Adapter USB Cable Recommended USB extension cable Laptop or Computer First Time Installation of Software Copy the MallinCam2 1 Setup Software from the provided USB Stick or the latest download from Mallincam net into folder of your choice on your computer Double Click on the Mallincam2 1 Setup to start the installation process The following ...

Page 23: ...r Manual Page 20 An Acceptance Window will now appear Either accept the file location for the Mallincam2 1 Software to be installed in or choose a folder of your choice We recommend accepting the default location Click on Next to pop up the Components window ...

Page 24: ...1 and Camera Driver are checked Click on Next to accept the Components The Mallincam2 1 and Drivers will be installed on your computer Then the Completing the MallinCam Setup Window will pop up Click on Finish to acknowledge the installation Once complete you will now have a Mallincam Icon on your desktop ...

Page 25: ...ed on your Desktop to start the software The Mallincam Window should open with current image displayed in the Video window Status Bar Display Window Feature Tabs Image Bar Image Tray Data Bar The Feature Tab Panel provides a variety of Drop down tabs to open up more controls within the Feature Tab Panel When the little black triangle next to the tab descriptor is pointing to the right the tab is c...

Page 26: ...Page 23 HD 10 II Quick Setup and Pictorial Work Flow A typical workflow when using the HD 10 II Start HD 10 II Stop HD 10 II Set Exposure Computer HDMI Monitor Adjust Image Save Images Exit Program Set Exposure Adjust Image Save Images Exit Program Set Focus Set Focus ...

Page 27: ...amera is to turn on the Auto Exposure The Mallincam Software provides a simple process of selecting and deselecting the autofocus along with the ability to manually adjust the exposure settings The Mallincam HD 10 II has an exposure range from 1 ms to 10 seconds To activate the Auto Exposure just check the box next to its name This will gray out the manual adjustments Exposure Time slider and the ...

Page 28: ...ve 3 options 1 Check Continuous focusing to have the camera continuously monitor the object in the green box which you can move by left click hold and drag 2 Check One Shot AF which will focus the camera on whatever is located in the green box 3 Uncheck both choices and the Focus Position slider becomes active Now you can manually adjust the focus of the camera by sliding the bar to the left and r...

Page 29: ...ues Do not uncheck the Lock White Balance as this will again activate Auto White Balance If you don t like the White Balance adjustments you can go back to the default settings by Clicking on the Default button beneath the White Balance controls Gray Check marking this option will convert the color image to a black and white image Saturation Contrast Sharpness and DPC Located in the Image Adjust T...

Page 30: ...ol will start a process that will help eliminate any optical spots caused by dust and particles on the optical path from lenses to mirrors on the telescope This Wizard will walk you through taking a couple of images so it can detect and remove the imperfections making a more uniform image Histogram Hiding in the Image Adjust Tab is a useful tool that will assist you in imaging astronomical objects...

Page 31: ...hite and Black sliders to just touch the left and right sides of the Histogram If the arrow sliders are inside the Histogram then the brightness are clipped which sometimes is beneficial when too bright or too dark an image is on the screen Gamma Each pixel in an image has brightness level called luminance This value is between 0 to 0 63 where 0 means complete darkness black and 0 63 is brightest ...

Page 32: ...us will use another image software later after we have finished with the session On the upper right side of the image window are 2 icons Image crop and Save Image as Since we want to save the image Click on the Save Image as icon This will open up the Save Image Window where you can choose a directory location on your computer a file name for the image and the format you would like the image saved...

Page 33: ...eo but we don t want to do that so ensure that Encoder is selected as Full frame No compression You have many Start Stop choices 1 You Start with a Click of the Video Record button and you Stop the recording by again hitting the Video Record button whose name has changes to Stop Video 2 Select Auto Stop where you can determine ahead of time either the total number of frames you would like recorded...

Page 34: ... Right Click on the Thumbnail and select Rename A Window will open up that allows you to enter a name for the Video you can use this to rename the video as well Exit the Software Your evening session is over and it is now time to power down both the Mallincam Software and the HD 10 II camera Click on the X in the upper right side of the Mallincam Software Window The Software will ask you for verif...

Page 35: ...aging Examine and adjust a saved image Zoom in out and flip and rotate the Image Window Rearrange the control tabs on both the Capture Tabs and the Image Tabs Select Display Language Provide information about the Software Version Minimize and resize the software window Shut down the HD 10 II Control Software Action Tabs The Mallincam HD 10 II Control Software provide you with two major Action Tabs...

Page 36: ...Snapshot icon allows you to take an immediate snapshot of what the Mallincam HD 10 II camera is displaying The image will be saved in the location designated in the File Save Tab see below A thumbnail of the image will appear in the Image Tray on the right side of the Window Resolution Tab The Resolution Tab allows you to adjust the resolution of the camera Feature Title Usage Live Image Resolutio...

Page 37: ...best gain setting Once unchecked the settings will remain but you have manual control to adjust them to your liking To the right of the Auto exposure control is the current frames per second capture rate of the camera Target When the Auto Exposure control is active then so is the Target Slider This slider allows you to give an exposure time indicator on a scale from 0 to 15 that the Auto Exposure ...

Page 38: ...Default This control resets the HD 10 II exposure and gain settings back to the factor defaults The Factory default is Auto Exposure so both the time and the gain will be automatically adjusted to the current conditions White Balance Tab It is here in the White Balance Tab that you have complete control of the individual color components of the image White Balance is the process of removing unreal...

Page 39: ...to 48 Default This control resets the HD 10 II White Balance back to factory defaults which is automatic with a color image Image Adjust Tab It is here in the Image Adjust Tab that you have complete control of the real time image adjustment available for the camera This tab allows you to adjust the Saturation Contrast Sharpness DPC Dead Pixel Correction and Flat Fielding Feature Title Usage Satura...

Page 40: ...g the slider to the right increases the sharpness makes the image sharper while moving the slider to the left decreases the sharpness makes the image smoother The range goes from 0 to 7 DPC Dead Pixel Correction is used to detect and remove dead pixels from the active image Moving the slider to the right increases the aggressiveness of the DPC while moving the slider to the left decreases the aggr...

Page 41: ...e Gray control to the left brightens the image and to the right darkens the image The goal is to use as much of the necessary data the graph between the two controls without clipping the necessary data Color Channel This allows you to select either all 3 color channels together Red Green and Blue or select each color independently to use with the above Histogram controls Left Control This control ...

Page 42: ...lay Moving the slider to the left darkens the image while moving the gamma slider to the right brightens the image Notice what happens to the data in the Histogram while you adjust the gamma The range is from 0 to 0 63 Data algorithm This allows you to select Linear Line of Logarithmic Logarithm as the mathematical algorithm to display your data A linear histogram is a representation of how the ca...

Page 43: ...this or Use dialog then whenever you take a snapshot or activate a recording the system will use the parameters you have set below to save the image or video File Name Whatever characters you place in this box will be the first characters of the name The remaining characters will be what follows from the drop down list to the right Name Drop Down This control contains the five drop down name exten...

Page 44: ... your object of interest You will then be given a verification choice by selecting an X or a green checkmark Selecting the checkmark will remove everything except what is in the ROI box Placing your mouse inside the ROI box and holding the Left Mouse Click button will allow you to use the scroll wheel on the mouse to Zoom in or Zoom out if you do not have a scroll wheel on mouse use the Display Ta...

Page 45: ...region into the boxes provided Clicking of the OK button will remove everything except what is in the ROI box Placing your mouse inside the ROI box and holding the Left Mouse Click button will allow you to use the scroll wheel on the mouse to Zoom in or Zoom out if you do not have a scroll wheel on mouse use the Display Tab located at the top of the screen to zoom in or out To return to normal vie...

Page 46: ...e what color you want the background of the stitched image to have If you use this control we recommend using a Black background Start Stitching Clicking of this command will start the procedure just follow the instruction presented on screen You will be prompted to keep the exposure withing a specified range then the command will display the current Image Window Now slowly move the telescope so t...

Page 47: ...he same focus location Feature Title Usage Quality This control allows you to choose between Low Medium and High stitching Quality This is CPU and time intensive But worth experimenting with Start EDF Clicking on the Start EDF will start the process Just slowly change the focus to bring other areas of the image into sharp focus When completed Click on the Stop EDF button Image will automatically b...

Page 48: ...sses To Stop Recording just click on the button again You Start and Stop using this button Else if you have selected Auto Stop then the software will stop the recording process for you based on your selection criteria see below Never use Delay Time when you use the Video Record button to start and stop the recording Save to This selection choice is always set to Hard Disk Delay Time If you check m...

Page 49: ... 1 s to 9999 s to use Default This control resets these module controls back to the factory defaults which is No Auto Stop No Delay and No compression Delay Capture Tab It is here in the Delay Capture Tab where you can delay the capture of both the snapshot and the video recording of what the Mallincam HD 10 II is imaging You can use this tab to have the software automatically capture up to 9999 s...

Page 50: ...ill look at the delay time the number of snapshots requested and the interval between each snapshot and then execute the procedure The Capture Frame button will change its name to Stop Capture where you can abort the procedure by clicking of the button Capture as Video Clicking on this button will start the video recording of the snapshot process The software will look at the delay time the number...

Page 51: ...groups Just select a parameter group form the list then click on the Load button to import Load Once you click on the Load button all the saved parameters from the selected Group Name will be loaded and set in the HD 10 II Delete Once you click on the Delete button the selected Group Name will be deleted from the Group Name Database Export Once you click on the Export button you will be prompted f...

Page 52: ...does not change too much Click on the screen and Place the green rectangle on an object in the image that you would like the camera to focus on One Shot AF When checkmarked this control will auto focus the camera Click on the screen and Place the green rectangle on an object in the image that you would like the camera to focus on Once you have achieved focus uncheck this box Focus Position You can...

Page 53: ...he Gamma value for the overall image Increasing the Gamma makes the dark areas darker and light areas lighter Gamma is more like contrast than anything else The Gamma ranges from 0 to 2 with the default being 1 Contrast This slider control allows you to adjust the Contrast value for the overall image Increasing the Contrast increases the difference between the dark and light areas The Contrast ran...

Page 54: ...or for the palette Clicking on any of the colors will shade the image with the color RGB Clicking of this button will pop up the Window s color selection palette so you can choose a color other than the ones provided Add To New Dye Clicking on this button will allow to save your above newly creates color to a palette name of your choice so you can recall it quickly Dye Type This dropdown list cont...

Page 55: ...tory pop up so you can select the saved images that cover the same object but with overlapping areas The software will then merge these images together providing an image which covers a larger area of the object that would not otherwise be possible for you due to the restricted field of view of your telescope You will have the option of clicking Apply As a New Image to place this merged image on y...

Page 56: ...els are converted the Black and which pixels are converted to White Threshold This slider will allow you to adjust which range of data pixels will be converted to Black and which range of data pixels will be converted to White Moving the slider to the right will increase the number of pixels being converted to Black The slider range is from 0 to 255 with the default being 57 Default This button wi...

Page 57: ...the best balance for the image Moving the Black control to the right or enter a larger number darkens the image and to the left lightens the image Moving the Gray control to the left or enter a smaller number brightens the image and to the right darkens the image The goal is to use as much of the necessary data the graph between the two controls without clipping the necessary data Color Channel Th...

Page 58: ...chnique is a smooth blur resembling that of viewing the image through a translucent screen The Radius slider below allows you to control the amount of blur The range is 0 little blur to 30 a lot of blur Box Filter The visual effect of the Box Filter Blur technique is a smooth blur performed by averaging the pixels around an individual pixel The Radius slider below allows you to control the size of...

Page 59: ...age and you want to return the image back to normal then clicking on this control will do that Filter Extract Inverse Color Tab The Filter Extract Inverse Tab allows you to play with the colors of the image by either removing a specific color selecting or even complementing colors to try to illustrate deeper structure in the image Feature Title Usage Color This control allows you to select a color...

Page 60: ... Inverse Color This control will invert reverse every pixel value of the image For example see below on the right an image of the Moon with the Inverse selected Lights becomes darks and vice versa Apply If you like the color changed image and you want to make it permanent then clicking on this control will do that If you would like to save the color changed image remember to use the Save Image As ...

Page 61: ... inside the Display Window Left Click Hold and Drag can be used to move your view in the zoomed window Zoom out Clicking on this control will zoom out on the image Once activated your scroll key on the mouse can be used to quickly zoom in and zoom out The Fit control see below will automatically resize the image to fit in the Display Window Left Click Hold and Drag can be used to move your view in...

Page 62: ... control will make your image take up the whole screen no control tabs visible You can return to a screen with control tabs by either hitting the ESC key on your computer or clicking on the curvy arrow located at the bottom right side of your image Identical to Black Background control Horizontal Flip Clicking on this control will flip the image so the left side becomes the right side and the righ...

Page 63: ...g them up or down the list Clicking on OK save the new format Info Tab The Info Tab allows you select which language you would like to see the controls in You can also find the version number of the software currently installed on your computer along with information about the camera Feature Title Usage Preferences Click on the language you would like to use with the Mallincam software press the O...

Page 64: ...is icon allows you to select a rectangular area of your image and remove everything else On your Display Window click on the icon then left click hold and drag to select a rectangle of interest Now double right click your mouse button to crop the image You now can save the cropped image by using the Save Image As icon Sizer Clicking on these icons will increase the size of the Display Window eithe...

Page 65: ...eper angle to the focal plane of the HD 10 II camera It is as if it were coming from an objective with a faster lower focal ratio and a shorter focal length When placed in the focal plane in front of the HD 10 II or eyepiece this focal reducer leads to a wider field of view and a brighter image of extended objects which is important for reducing the exposure times when imaging faint extended objec...

Page 66: ... use with the Mallincam HD 10 II there are two filters that may be of interest to you Mallincam Polarizing Filter A polarizing filter is like a dimmer switch between the telescope and the camera It is best for very bright planets and of cause the Moon This filter will provide a better contrast thus revealing more surface detail Mallincam IR Filter The Mallincam cameras are very sensitive across th...

Page 67: ...o MallinCam site https groups yahoo com neo groups mallincam conversations messages One of the most important decisions you will need to make with broadcasting the image of the HD 10 II is what Video capture software are you going to use Some simple suggestions The HD 10 II Control Software is not capable of modifying the Video Image and having that Video Image be directly captured by NSN Flash So...

Page 68: ... step and will adjust the setting while connected to NSN with the whole universe watching you tweak it live Start Manycam Splitcam WebcamMax Size the Manycam Splitcam WebcamMax window so that is beside the HD 10 II Software Window and you can see both with little overlap If you have a dual monitor system you can slide both the HD 10 II Software Window and the Manycam Splitcam WebcamMax window to t...

Page 69: ...read the words If not adjust Remember this may take a couple of sessions until you obtain the ideal resolutions for your particular setup For me I have set Splitcam at 800x800 and NSN at HDCAM Minimize the Manycam Splitcam Webcam Max software window Click on the little underscore on the top right side of the Manycam Splitcam Webcam Max window This will eliminate the Manycam Splitcam Webcam Max win...

Page 70: ... will not be an issue in the situation In fact with Splitcam you have an option to view the displayed image in full screen mode by clicking on the symbol in the upper right side of the screen the escape key returns you back to normal size Start your Web Browser of Choice You may have to play with a number of Browsers to see which one works well with your particular computer setup I have had succes...

Page 71: ...camera and your microphone Select Allow Turn off your Microphone Until you have your microphone figured out it is best to initially turn it off If you do not the viewers on NSN may hear an extreme loud buzzing feedback noise Later on we will look at using the microphone but until then I recommend CLICKING on the little microphone symbol on the upper right corner of the NSN video display window to ...

Page 72: ...s working as it should you will change the message to indicate what telescope mount and camera you are using For that is the most frequently asked question from the NSN viewers Select the Camera Now is the time to activate the camera or in our case have NSN driver point to our Manycam Splitcam Webcam Max output RIGHT CLICK inside the NSN Video window to bring up a Settings Window CLICK on the Sett...

Page 73: ...es will not be activated until you CLICK on the Green OK symbol in the window LEFT CLICK inside the NSN video Window to bring up the Camera Settings Window Use the sliders for Band Width and Picture values I usually have both of my sliders way on the right Over time you will find the sweet spot for your system Select your Resolution from the Pull Down Menu I select HDCAM 800 x 600 for my system th...

Page 74: ...rocess But sometimes we all have to restart our computer this takes longer for we need to power down hardware and software and reactivate everything before login back in Don t worry the NSN viewers sense what is happening and will keep the conversations going while waiting for you to come back on Don t be afraid to ask for advice by typing in on the Video chat window as we are all learning and are...

Page 75: ...y another USB Port I had difficulties with using my USB3 Port Still not do a malware check there may be viruses and other ugly stuff on your computer Still not check with the Mallincam Yahoo group to see if other can assist My Image is all White Diagnosis The exposure setting is too high for the current object being imaged Cure Go to the Exposure Tab and lower the exposure all the way down Give th...

Page 76: ...e commands do not seem to be working correctly Diagnosis Somehow the HD 10 II internals have become corrupted power surge static cosmic ray and all we need to do is reboot the camera and software Cure The best advice is to close the HD 10 II Software Window if possible remember the Ctrl Alt Del process to bring up the task Manager Now reboot the computer and reconnect to the HD 10 II camera to see...

Page 77: ...__________________________ _______________________________________________ _______________________________________________ _______________________________________________ _______________________________________________ _______________________________________________ _______________________________________________ _______________________________________________ _____________________________________...

Page 78: ...Mallincam HD 10 II User Manual March 30 2020 HD 10 II Quick Guide Page 1 ...

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