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 IS3400VSP 

Rev-B 

Hayward Pool Products 

620 Division St, Elizabeth, NJ 07201 

Phone: (908) 351-5400 

www.haywardnet.com 

 

EcoStar

 

by 

 

Owner’s Manual 

 

Models  SP3400VSP, SP3400VSPVR 

EcoStar Variable Speed Pump 

 

Hayward EcoStar is the industry’s most energy efficient variable speed pump. The totally enclosed, 

permanent magnet motor combined with its advanced hydraulic design provides unparalleled energy 

savings.  EcoStar is easily installed either as a programmable stand-alone pump or with a Hayward or 

third party controller and features an easy-to-use digital control interface that can be mounted in four 

different positions on the pump or removed and mounted on the wall for total user convenience. The 

EcoStar SVRS model provides an added layer of protection from suction entrapment without additional 

devices, plumbing or wiring. 

 

NOTE - To prevent potential injury and to avoid unnecessary service calls, read this manual carefully and 

completely.

 

SAVE THIS INSTRUCTION MANUAL 

Summary of Contents for EcoStar SP3400VSP

Page 1: ...d energy savings EcoStar is easily installed either as a programmable stand alone pump or with a Hayward or third party controller and features an easy to use digital control interface that can be mounted in four different positions on the pump or removed and mounted on the wall for total user convenience The EcoStar SVRS model provides an added layer of protection from suction entrapment without ...

Page 2: ...l Interface Orientation 11 3 13 Interface Wall Mounting 11 3 14 Installation Notes 13 4 Wiring Diagrams 13 4 1 Input Power Motor Wiring 13 4 2 Wall Mounted Digital Control Interface Wiring 13 4 3 Hayward Control Wiring 14 4 4 External Relay Speed Control Wiring 14 4 5 Remote Stop Wiring 14 5 Startup Operation 15 5 1 Prior to Start Up 15 5 2 Starting Priming the Pump 15 5 3 User Interface Summary 1...

Page 3: ...moving the Ceramic Seat 24 8 4 Seal Installation 24 8 5 Replacing the Impeller and Diffuser 24 8 6 Replacing the Motor Assembly 24 9 Replacement Parts 26 9 1 Parts Diagram 26 9 2 Parts Listing 26 10 Energy Efficiency Overview 27 11 Troubleshooting 28 11 1 General Problems 28 11 2 Error Codes 29 12 Warranty 30 13 Product Registration 31 ...

Page 4: ...National Electric Code NEC USE OF NON HAYWARD REPLACEMENT PARTS VOIDS WARRANTY ATTENTION INSTALLER THIS MANUAL CONTAINS IMPORTANT INFORMATION ABOUT THE INSTALLATION OPERATION AND SAFE USE OF THIS VARIABLE SPEED PUMP THAT MUST BE FURNISHED TO THE END USER OF THIS PRODUCT FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY WARNING To reduce risk of injury do not permit childre...

Page 5: ... bond pump to pool structure will increase risk for electrocution and could result in injury or death To reduce the risk of electric shock see installation instructions and consult a professional electrician on how to bond pump Also contact a licensed electrician for information on local electrical codes for bonding requirements Notes to electrician Use a solid copper conductor size 8 or larger Ru...

Page 6: ...ump controls must be in off position and filter manual air relief valve must be in open position Before starting pump all system valves must be set in a position to allow system water to return back to the pool Do not change filter control valve position while pump is running Before starting pump fully open filter manual air relief valve Do not close filter manual air relief valve until a steady s...

Page 7: ...and mounted on the wall wall mount kit included No rib extra large basket design ensures easy debris removal and extends time between cleanings Motor drive includes built in protection for high temperatures and voltage fluctuations Drive is also designed to withstand temperatures below freezing without issue 2 3 Product Dimensions 3 Installation and Wiring WARNING This product should be installed ...

Page 8: ...erly tested filtration equipment and or components may fail resulting in severe personal injury or death 3 4 Plumbing 1 Use Teflon tape to seal threaded connections on molded plastic components All plastic fittings must be new or thoroughly cleaned before use NOTE Do NOT use Plumber s Pipe Dope as it may cause cracking of the plastic components When applying Teflon tape to plastic threads wrap the...

Page 9: ... pool structure Bonding will connect all metal parts within and around the pool with a continuous wire Bonding reduces the risk of a current passing between bonded metal objects which could potentially cause electrical shock if grounded or shorted Reference NEC codes for all wiring standards including but not limited to grounding bonding and general wiring procedures 4 Use a solid copper conductor...

Page 10: ...ds 1 4 Quick Clean and max speed Prime Period are disabled when pump is remotely controlled 3 11 SVRS Notes Only applicable to SP3400VSPVR The Safety Vacuum Release System SVRS model is designed to provide an additional layer of protection against body suction entrapment It complies with ASME ANSI A112 19 17 2002 SVRS standard 1 SVRS devices shall only be installed in conjunction with an ASME A112...

Page 11: ... 3 13 1 3 Disconnect the short cable that extends out from the motor drive Figure 3 13 1 4 Install the blank cover SP3200DR9 on the motor drive in the desired orientation This cover is important to protect internal electronics Figure 3 13 2 5 Mount the wall mount plate SP3200DR10 in the desired location Figure 3 13 3 6 Connect the interface cable as shown in the Wall Mounted Digital Control Interf...

Page 12: ... REPLACEMENT PARTS Page 12 of 32 EcoStar Variable Speed Pump IS3400VSP Rev B Figure 3 13 1 Removing the Digital Control Interface for Wall Mounting Figure 3 13 2 Adding the Blank Cover Figure 3 13 3 Wall Mounting the Interface ...

Page 13: ...4VAC power out terminals to the external relays as shown Wiring must be routed through the conduit opening labeled DATA See section 5 6 11 for more details 6 If the installation will use the remote stop feature of the drive connect INP4 and 24VAC power out terminals to the remote stop switch as shown Wiring must be routed through the conduit opening labeled DATA 7 Connect the pump to the pool bond...

Page 14: ...ted for a minimum of 350V Wire used may be up to 500 feet in length 4 4 External Relay Speed Control Wiring Figure 4 4 1 Note Connection wire must be rated for a minimum of 350V See section 5 6 11 for more details 4 5 Remote Stop Wiring Figure 4 5 1 Note Connection wire must be rated for a minimum of 350V Switch must be latching type pump is stopped when circuit is closed ...

Page 15: ... and water is discharged from valve Failure to do so could result in severe personal injury ATTENTION NEVER OPERATE THE PUMP WITHOUT WATER Water acts as a coolant and lubricant for the mechanical shaft seal NEVER run pump dry Running pump dry may damage seals causing leakage flooding and voids warranty Fill strainer housing with water before starting motor ATTENTION Do NOT add chemicals to pool sp...

Page 16: ...so flash on and off when the system is in QUICK CLEAN mode to indicate that the SVRS feature is inactive see Quick Clean below The TIMERS ACTIVE LED will illuminate once timers have been programmed to run the pump even if the pump is not presently running 4 Stop Resume This button is used to stop the pump to allow strainer basket cleaning etc When this button is pressed the pump will remain stoppe...

Page 17: ...ures g COMM Bus Status h Event Log if applicable 5 5 Initial startup After plumbing and wiring are complete the variable speed drive must be configured prior to use When power is applied to the drive for the first time the following informational screens are displayed Screen Comments 1 Pump SKU will be shown at the bottom of the screen 2 3 Note Speeds can be selected at this time to temporarily ru...

Page 18: ... the pump to automatically sense when it has reached full prime User may also set the pump to prime at the maximum allowed speed for 3 minutes The 3 minute prime mode should be used if the maximum allowed speed is set below 3000 rpm 10 Select Standalone Hayward or Relay Control Move to next menu item Details in section 3 10 11 Select COMM Bus Address for pump Move to next menu item Note The pump c...

Page 19: ...gs Use to skip reset 13 Confirm reset of all parameters Move to next menu item 14 5 7 Timer Menu Buttons Screen Used Comments 1 Use to enter Timer Menu 2 3 Use to change displayed timer Use to skip to next timer 4 Use to rename timer Use to set motor speed for timer 5 Use to set speed for timer Use to set start stop time 6 Use to set start stop time for timer Use to choose days of operation for ti...

Page 20: ... pm 5 8 Preset Speed Setup Menu Buttons Screen Used Comments 1 Use to enter Speeds Menu 2 Use to rename displayed speed Move to next menu item 3 Use to set duration of speed Move to next menu item Note Each time a preset speed is selected it will run for the programmed duration Multiple presses of the speed button will add more time according to the set duration up to a maximum of 12 hours 4 Use t...

Page 21: ...st eight error and or trip conditions as well as the amount of time that has elapsed since the condition occurred 5 10 Stop Resume Screen 1 2 Note When Stop Resume is pressed at any time during normal operation the above message will be displayed The pump will stop within several seconds and will remain stopped until Stop Resume is pressed a second time at which point the pump will resume normal o...

Page 22: ...r SP3400VSP the SVRS Inactive message will not be shown and the Check System LED will not flash 5 12 Remote Stop Screen 1 Note The above message will be displayed when an installed remote stop switch is activated The pump will remain stopped until the remote stop switch is deactivated 6 Maintenance Clean strainer basket regularly Do NOT strike basket to clean Inspect strainer cover gasket regularl...

Page 23: ...eal Change Instructions IMPORTANT SAFETY INSTRUCTIONS PLEASE READ AND FOLLOW ALL INSTRUCTIONS When servicing electrical equipment basic safety precautions should always be observed including the following Failure to follow instructions may result in injury WARNING To reduce risk of injury do not permit children to use this product Disconnect all electrical power service to pump before beginning sh...

Page 24: ...tor support item 20 to the seal plate item 15 10 Gently wipe the black polished surface of the spring seal assembly item 13 with a soft cotton cloth 11 Press the spring seal assembly item 13 onto the motor shaft with the black polished surface facing the ceramic seat 8 5 Replacing the Impeller and Diffuser 12 Screw the impeller item 12 onto the motor shaft in a clockwise direction and screw the im...

Page 25: ... Removing the Variable Speed Drive Note Motor leads must be disconnected prior to removing drive and reconnected when new drive is mounted Take care to ensure that the motor leads are not pinched between the drive enclosure and the motor during assembly The drive mounting screws must be tightened to 30 inch pounds ...

Page 26: ...r Union Gasket 2 ea 1 2 SPX3200UG Union Gasket 1 3 SPX3200A Pump Strainer Housing 2 x 2 1 2 with Drain Plugs threaded style 1 SPX3200DLS Strainer Cover Kit Includes Strainer Cover Lock Ring O Ring 10 4 SPX3200DLSB Strainer Cover Kit Biguanide Sanitizer Applications Only NOT Pressure Testable 10 5 SPX3200S Strainer Cover O Ring 10 6 SPX3200M Strainer Basket 15 7 SPX3200Z8 Diffuser Screw 1 8 SPX4000...

Page 27: ... for identification purposes only This is a retrofit base for existing WHISPERFLO pump installations Pentair Water Pool Spa Inc is not affiliated with Hayward Pool Products 10 Energy Efficiency Overview The energy consumed by a pool pump is measured in terms of Watts W or kilowatts kW The EcoStar Variable Speed Pump displays power consumption in Watts Given this information it is very easy to dete...

Page 28: ...e sure the pump is wired for the available field supply voltage 230VAC 3 Check for and correct any improper or loose wiring connections open switches or relays tripped circuit breakers or blown fuses 4 Manually check the rotation of the motor shaft for free movement and lack of obstruction Correct if necessary Motor Shuts OFF 1 Check for low voltage or power drop at the motor frequently caused by ...

Page 29: ...ce the impeller including a new seal assembly Noisy Pump 1 Air leak in suction piping cavitations caused by restricted or undersized suction line or leak at any joint low water level in pool and unrestricted discharge return lines Correct the suction condition or throttle return lines if practical Holding your hand over the return fitting will sometimes prove this or by putting in a smaller eyebal...

Page 30: ... Drive will continue to monitor this temperature and pump will restart automatically when this temperature reaches an acceptable limit Drive Error Drive failed to start Indicates that the drive was not able to start the motor Motor connections to drive should be verified Drive will attempt to restart the motor 3 times before pump stall error is displayed Drive Error Pump has stalled Indicates that...

Page 31: ... Speed Pump IS3400VSP Rev B DATE OF INSTALLATION ____________________ INITIAL PRESSURE GAUGE READING CLEAN FILTER _______________________ PUMP MODEL __________________ 13 Product Registration Retain this Warranty Certificate in a safe and convenient location for your records ...

Page 32: ...ns regarding Hayward Equipment or promotions Mail to Hayward Pool Products 620 Division Street Elizabeth NJ 07207 Attn Warranty Dept Or REGISTER YOUR WARRANTY ON LINE AT WWW HAYWARDNET COM DETACH HERE Fill out bottom portion completely and mail within 10 days of purchase installation or register online EcoStar Warranty Card Registration Register online at www haywardnet com Years Pool has been in ...

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