HT1335-08012012
VERIFONE OMNI SERIES
LOYALTY
QUICK REFERENCE GUIDE
PAGE 1
Customer Service: 800-201-0461
24-Hour Technical Support: 800-632-1888
ACTION:
DESCRIPTION:
ISSUE A NEW CARD
1. Press
F3
for activation.
2. Enter password or press if requested. Press
3. Swipe card or enter card number. Press
ACTIVATION: Places point value on a card for the first time.
• Select the F-Key (if necessary).
• To exit out of any program, press the star key (not the red “X” key).
• Be sure to run End of Day Procedures.
4. Press
F2
for Loyalty.
5. Enter activation amount. Press
1
QZ.
DESCRIPTION:
REDEEM A CARD
1. Press
key under the down arrow on the screen two times.
2. Swipe
F4
for Redemption.
3. Swipe card or enter loyalty card number
4. Press
F2
for Loyalty.
ACTION:
REDEEM A CARD: Reduces the point value of the loyalty card by the
amount entered.
ACTION:
DESCRIPTION:
GET CARD BALANCE
1. Press key under the down arrow.
2. Press
F4
for Balance.
BALANCE: Looks up the current point value of loyalty card.
4. Press
F2
for Loyalty.
3. Swipe card, or enter card number, press
ACTION:
DESCRIPTION:
VOID LAST TRANSACTION
1. Press key under the down arrow
twice
.
2. Press
F3
for Voide.
VOID: Voids the last transaction.
4. Enter
F1
to void last transaction.
5. Press F1 again to confirm. Make sure correct transaction is shown on
terminal display.
3. Enter password or press if requested. Press
1
QZ.
ACTION:
DESCRIPTION:
REPLACE A LOST OR DAMAGED CARD
1. Press key under the down arrow
twice
.
2. Press
F3
for Replace.
DEACTIVATE: Permanently disables a card.
4. Swipe card or enter card number. Press
5. Press
F2
for Loyalty.
3. Enter password or press if requested. Press
1
QZ.
DESCRIPTION:
ADD POINTS TO A LOYALTY CARD
1. Press
F4
for “Add Points”.
3. Swipe card or enter loyalty card number. Press
4. Press F2 for Loyalty.
ACTION:
ADD POINTS: Increases the value of an already active loyalty card
by the amount entered.
5. Enter purchase amount. Press
2. Swipe card or enter card number. Press
5. Enter points to be redeemed. Press
5. Enter old card number. Press
H A R B O R
T O U C H
