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Canon 60D Troubleshooting Guide
Physical Settings
Problem: The zoom ring will not move.
Solution: Check the bottom right side of the lens for the lock button and turn it off.
Sometimes this button will inadvertently be pushed into a locking position.
Problem: I am unable to record video.
Solution: Ensure that the camera mode wheel, located on the upper left portion of the
camera, is turned all the way counterclockwise to the video symbol. Other modes may
not allow video recording.
Problem: The camera keeps refocusing while I am recording footage.
Solution: The lens is set to Autofocus (AF). Locate the switch on the left side of the lens
and turn it to Manual Focus (MF). Autofocus should not be selected while recording
video.
Problem: My video/picture looks shaky but I would like to keep my current shutter
speed.