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© 2019 Avaya Inc. All rights reserved.

   

 
 
 

 

 

Release Notes for Avaya IX Room Systems 

XT Series 

 

 

 

 

 

   

 
 

Version 9.2.1.10 

For Avaya XT7000 Series 

For Avaya XT5000/XT4x00/XTE240 Series 

Avaya Equinox® Solution 9.1.9 

September 2019

Содержание IX Room Systems XT Series

Страница 1: ...19 Avaya Inc All rights reserved Release Notes for Avaya IX Room Systems XT Series Version 9 2 1 10 For Avaya XT7000 Series For Avaya XT5000 XT4x00 XTE240 Series Avaya Equinox Solution 9 1 9 September 2019 ...

Страница 2: ...of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Avaya Inc or its agents Avaya Inc reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes Avaya Inc may make improvements or changes in the product s and or the program s described in this documentation at an...

Страница 3: ...mera TC220 6 Setup Wizard Enhancements 9 Enhancements 17 Control API Extension AT Commands 18 Software Upgrade Downgrade 19 Signed Software Packages 19 How to Upgrade XT Series to 9 x Releases 20 Downgrading from this Release 21 Integrating with Other Components 22 Resolved Issues 23 Known Issues 24 Common Remote Control Shortcuts 33 Avaya Policy for GDPR 37 Additional References 38 Finding Custom...

Страница 4: ...ion on the following items Supported languages Managing the system through the web interface Enabling the Advanced Settings system menu in the graphical interface Supported Languages Avaya XT Series supports the following 25 languages on the endpoint and its web interface English French Spanish Deutsch Italian Portuguese Norwegian Swedish Chinese Mandarin Japanese Russian Korean Czech Magyar Polis...

Страница 5: ...ace GUI set GUI CONFIGURE GENERAL SHOW ADVANCED SETTINGS YES Important Changes to settings done via the Graphical Interface are automatically saved and applied when exiting the menu page The XT Graphical Menu items available in the path GUI CONFIGURE ADVANCED can be found also inside the XT Web Interface Menu tab Administrator Settings This tab is always enabled in the Web Interface GUI CONFIGURE ...

Страница 6: ...on from one view to the other Tracking Camera Setup and Placement The Avaya TC220 Tracking Camera 1 must be connected to an XT Series Codec Unit as main camera as described below Important Before connecting cables assure that the both the Camera and the Codec Unit are turned off Using the HDMI cable 2 provided with the camera o insert it in the HDMI OUT connector 6 of the TC220 Camera o insert it ...

Страница 7: ...on the XT Series Codec Please note the camera placement must be at 1 4 1 8 meters height from the floor while the suggested placement respect to the room table is as depicted below Notice that the centre of the camera should be moved slightly on the left respect to the centre of the table ...

Страница 8: ...What s New 8 Camera Configuration in the Codec The camera is automatically recognized when properly connected to the codec with the VISCA and HD cables as explained above In any case you can verify the camera configuration as follows Under I O connections Cameras General ...

Страница 9: ...use the TC220 camera as a second HD camera on XT7100 with autotracking enabled do the following o Power the TC220 camera with its own power supply o Assure that the autotracking is enabled in the camera This is the default when the camera is powered on o Connect the TC220 to the HD2 camera input of XT7100 o When the TC220 is used as second HD camera it will not stop following the active speaker wh...

Страница 10: ...ilable press Next o You can also proceed with Manual setup without network connectivity The initial wizard will present three choices Initial Setup Wizard Three Options o Easy to Start choose this option if there is an Equinox Deployment with auto configuration enabled via DNS Services in your company In this case you will be required to enter your personal credentials or the phone number extensio...

Страница 11: ...s booted for the first time or any time the Setup Wizard is activated Users can configure an endpoint automatically by using their email address or the company domain to retrieve the available Equinox Deployment in their company Follow those steps and chose Next to progress Chose Easy to Start Enter your email address including the company domain or your company domain only i e yourcompanydomain C...

Страница 12: ...elease Notes for Avaya XT Series What s New 12 Easy to Start Sequence According to what is configured in the chosen environment you can be asked for your personal credentials username password or for a phone like SIP extension and password ...

Страница 13: ...the first start up allows configuring your endpoint automatically with a pre provisioned profile created by your IT Administrator using Avaya Equinox Management available as part of Equinox Solution 9 0 0 or higher When using an Avaya IX video endpoint in a company where Avaya Equinox Management is available the administrator can now enable the Auto Provisioning feature in the Avaya Equinox Manage...

Страница 14: ...t your DHCP server is able to assign a valid DNS address to the endpoint Please refer to Avaya Equinox Management documentation for further details about configuring this feature Important The endpoint Auto Provisioning Service may be interrupted including for maintenance repairs upgrades or equipment or network failures We may discontinue certain features and the support for certain video devices...

Страница 15: ... the provisioning profile Pre provisioned Endpoints Listed When the pre provisioned Endpoint starts for the first time you will be invited by a guided procedure to choose the preferred language and then to enter your Service Code Insert the service code in the Quick Setup Wizard Pre configuration Found If the service code is correct the pre provisioned name for your endpoint is shown and you can c...

Страница 16: ...name for the endpoint and configure it later in Avaya Equinox Management where it will be displayed with a red clock icon near the name You can then specify a set of basic advanced settings for an endpoint or delete the endpoint if you don t want to provision it any longer Post provisioned Endpoint Listed Auto Provisioning FAQ Q What is the default for Auto provisioning in Avaya IX video endpoints...

Страница 17: ... address and a valid DNS server address from the DHCP server on your network Then connect to the endpoint Web Server using any browser see Web Interface Management section and browse to WEB DIAGNOSTICS NETWORK PING Ping support avaya com or a similar well known web URL If it is not reachable your endpoint is not connected to the internet or the configured DNS is not valid If the above URL is reach...

Страница 18: ...sentation interoperability with CISCO VCS ExpressWay the system on a private network registered to VCS through H 460 now can receive the video presentation when a remote endpoint stops and starts presenting more than one time Some optimization for the Start up Wizard Added predefined SIP dial mappings for Zoom for integration with Exchange Calendar They can be changed to H 323 if needed Added auto...

Страница 19: ...NISTRATOR SETTINGS UTILITIES REMOTE ACCESS DOWNLOAD o Verify Signature Yes No Important The Verify Signature option does not apply to recovery mode It is not possible to force an XT version 9 0 or higher to accept an unsigned package when in recovery mode See Known Issues Software Upgrade Downgrade section and the table below Important The signed package version cannot be uploaded directly on an X...

Страница 20: ... the app Software Upgrade Application Do not turnoff or unplug XT until it completes the upgrade The application will signal that the software package transfer is completed Wait until the XT applies the updates contained in the package and restarts by checking the progress on XT s graphical interface monitor screen This procedure is completed when you see the initial graphical menu displayed conti...

Страница 21: ... 97 98 or 99 as remote control codes you will no longer be able to set these codes after upgrading to 9 x version Please configure your Codec Unit and Remote Control to use a different code in the range 1 96 See Remote Control Shortcuts Downgrading from this Release Downgrading to earlier releases could be unsupported by some Avaya XT Series products or in some conditions In particular In 9 x stan...

Страница 22: ...P Gateway 8 0 Scopia Video Gateway for Microsoft Lync Scopia Video Gateway for Microsoft Lync 7 7 Scopia Gateway Scopia Gateway 5 7 2 Scopia Enhanced Communication Server ECS Scopia Enhanced Communication Server ECS 7 7 Avaya Equinox H 323 Firewall Traversal Scopia Path Finder 8 3 Avaya Aura Presence Server Avaya Aura Presence Server 7 0 Avaya IPO for Presence One X Portal for IPOffice Avaya IPO f...

Страница 23: ...e Desktop Server exception in the incoming calls Added a few strings to debug show raise activate sequence in changing pages Solved some issues related to closing and opening pages when hint are received with MessageBox opened Once a meeting is joined alerts on the info bar for it should not be displayed Dismissed meeting should not redisplay message box If NAT feature was enabled the BFCP present...

Страница 24: ...monitors of the same Vendor Brand Model with the same settings In particular do not mix 1080p 720p monitors During a call do not change monitor resolutions and do not connect disconnect monitors QC 12897 Placing the camera on top of the system may cause the system to overheat and reset Place the camera near the system QC 20476 SI 161693 Executive During the XT Control app installation using Intern...

Страница 25: ...Camera Switch Power on the system Flex Camera for cascading Flex camera can be cascaded only as last camera in the chain Some older Flex camera models do not support cascading Please check that the Flex camera Model VC B20DRV serial number available in a label on the bottom of the camera as aside is higher than V13C04411 or is in the format V13xxyyzzzz without any letter The USB camera is not dete...

Страница 26: ...t can capture 4K and 1600x1200 resolutions from its HD1 input when configured to be used for presentation When not in local presentation mode 4K input is downscaled at 1080p while 1600x1200 is downscaled to 800x600 Please note that the signal format connected to HD1 must be YCbCr 422 for any resolution higher than 1080p IOT SR 1 11610561268 IPO 9 1 and 10 0 require Third Party license for Avaya XT...

Страница 27: ...10 You cannot dial a recent incoming ISDN number from the Recent Calls list Incident 156601 Dial the ISDN number manually QC 9509 Before making an ISDN voice only call you need to first change the service mode to manual Incident 156599 To make an ISDN Voice Only call perform the following procedure From the web interface select Administrator Settings Calls Preferences ISDN and change the Service M...

Страница 28: ...ekeeper configuration supporting DNS name is not available in previous version so when downgrading you must configure gatekeeper again The same for the TLS configuration and similar settings Reconfigure the parameter to the default value or restore the previous version backup configuration after downgrading especially if you changed parameters with the new version or loaded default values factory ...

Страница 29: ...indows or CMD 1 for Mac when the application is running Recording Streaming Your recording can become corrupted if USB key is unplugged while a USB recording is in progress Stop the recording before unplugging the USB key When recording the additional monitor shows the same video as the main monitor Recording license cannot be enabled on systems with CPU version lower than 2 0 Streaming is not sup...

Страница 30: ...endpoint is listed with forbidden icon or manual pairing will fail with Endpoint unavailable message To activate Screen link from a different client terminate presentation on XT by pressing Present or stop screen link from the client Presentation priority is DVI Screen Link You need to unplug DVI to have XT show Screen Link content Please note that if you plug in DVI input while Screen Link conten...

Страница 31: ...x FPS depends on resolution and content of the remote sharing TX FPS depends on resolution and content of local sharing but it is further reduced if using an analog DVI input WCS sharing is not active Check that Calls Preferences Dual Video Web Collaboration WCS is set to Yes Check that your XT is managed in the meeting you should see Local Your XT Name listed in XT UI Participants tab if the call...

Страница 32: ...eeting which requires Path Finder access H323 call Temporarily disable Equinox Management or place a SIP call to join the meeting To temporarily disable Equinox Management change Configure Advanced Remote Access Equinox Management Mode to Local and Automatic IP address to No write down the original local IP address to be restored later if any and set 0 0 0 0 as IP address Equinox Management RVSM 1...

Страница 33: ... To manually hide it press the back undo key Press and hold a single digit 0 9 on the Remote Control Unit to recall an assigned position of the local or far PTZ camera When entering the meeting ID for a videoconference hosted by an Avaya Equinox Scopia MCU use the digit to delete an incorrect digit as indicated on the MCU prompt Use Key to Cancel a Meeting ID To restore the Codec Unit to automatic...

Страница 34: ...used also outside a call The del key corresponds to the C key on the Advanced Remote Control described in next section To erase the input from a field press and hold the del key To quickly move the current camera when you are in the Main menu press the del or the back undo key on the Remote Control Press del again to access the Main menu During a call the title bar and the call page disappear afte...

Страница 35: ... Control Unit must match the setting configured in the GUI Configure General Remote Control Code or in the Web Basic Settings General Remote Control Code Codes 97 98 99 are reserved to control an Avaya XT Series Deluxe Camera and cannot be used to control the Codec Unit To switch between controlling the local and remote camera press far or near When the far icon appears all input selection presets...

Страница 36: ...eys Table 6 Keyboard Shortcuts for Remote Control Keys Keyboard Simplified Remote Control Advanced Remote Control Esc Back Back F1 Help F2 F6 Layouts Pip F3 Far Near F4 Layouts F5 Contacts Contacts Pause Hold Mute Video Privacy Video Privacy Backspace Del C Enter Return OK OK Insert Call Call Delete Disconnect Disconnect Home Hold Ok Menu Hold Ok Menu End Hold Near Far Inputs Inputs Page Up Zoom Z...

Страница 37: ...olutions are engineered to help their customers protect an individual s data with enhanced security and many features that may be leveraged by an organization to comply with GDPR These include scripts and prompting menus that could be used across multiple digital channels including web chat to help gain informed consent from an individual prior to collecting their data Avaya s products will docume...

Страница 38: ...8 documents 101058646 For information about approved Third Party accessories common with 8 3 x see https downloads avaya com css P8 documents 101030847 For more information about Avaya XT Series Integration with AMX Crestron and Extron Controllers and XT Commands Interface API AT Commands see https support avaya com downloads download details action contentId C20143693548450_0 productId P1430 To s...

Страница 39: ...0 and Avaya XT from the list of products 5 View the list of associated references 6 Click to access online documentation Finding Customer Documentation on support avaya com 1 Click https support avaya com 2 Click Support by Product Documents 3 In the Enter Your Product Here field type XT or CU360 and choose a product ...

Страница 40: ...ease Notes for Avaya XT Series Additional References 40 4 From the Choose Release drop down select a release 5 If necessary select a Content Type 7 View the list of associated documents 8 Click to view or download the associated document pdf ...

Страница 41: ...ight Licensing and Credits Third Party Open Source License Copyright and Credits info and Commercial License Agreement for Avaya XT Series Products are available at http support avaya com Copyright Avaya XT Series devices include AAC ELD technologies licensed by Fraunhofer IIS see http www iis fraunhofer de amm ...

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