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ASSA ABLOY Hospitality

66 8003 015-3

User Manual

Orion High Voltage Thermostat

DRAFT

Summary of Contents for Orion

Page 1: ...1 ASSA ABLOY Hospitality 66 8003 015 3 User Manual Orion High Voltage Thermostat DRAFT ...

Page 2: ...on or repair in contravention of this document is at your own risk ASSA ABLOY does not assume any responsibility for incidental or consequential damages arising from the use of this manual All information and drawings in this document are the property of ASSA ABLOY Unauthorized use and reproduction is prohibited VingCard and Elsafe are registered trademarks of ASSA ABLOY ...

Page 3: ... 15 1 6 3 1 Door open in room unsold mode 16 1 6 4 Staff entry 16 1 6 4 1 Door monitored by RF door switch 16 1 6 4 2 Door monitored by electronic lock 16 1 6 5 Operating states 16 1 6 5 1 One interior door 17 1 6 5 2 One exterior door 17 1 6 5 3 One exterior and one interior door 18 1 6 6 Thermostat control chart 19 1 7 Orion EMS parameters 23 1 8 Operator templates 24 1 8 1 Operator template X r...

Page 4: ...m events 47 10 Maintenance 47 10 1 To disassemble a thermostat 48 10 2 To replace a fuse 49 Appendix A Quick reference of technical data 51 Appendix B Troubleshooting 51 A C unit not blowing hot cold air 51 Fan speed not working 52 Thermostat has no power 52 Room is not going into Occupied state 53 A C unit cooling when calling for heat and vice versa 53 Fan continues to run even when the thermost...

Page 5: ...s been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference ...

Page 6: ...esser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication These radio transmitters IC9514A 683081118C1 and IC9514A TZENHV have been approved by Industry Canada to operate with t...

Page 7: ...nted control for surface mounting A main task for Orion EMS is to determine whether or not a guest room is physically occupied When a room is not occupied Orion EMS controls the HVAC Heating Ventilation and Air Conditioning systems based on the configurable settings of the system Note For information about what firmware to use in different Orion EMS configurations see the document Upgrading an RFI...

Page 8: ... requires the Online option Note The gateway is not used in offline scenarios Figure 1 Orion EMS example configuration The thermostat has a built in ZigBee router via which it communicates to the software and the devices within the room The thermostat stores all parameters needed for Orion EMS if the thermostat controller is used as well the parameters with a few exceptions see Installation manual...

Page 9: ...ion and Air Conditioning Intelligent switch The intelligent switch is an output for lighting control which works according to the occupancy status The available alternatives for intelligent switch are disabled default use RV output use G2 output If intelligent switch is applicable normally Use RV output should be marked unless the air handler is a heat pump In the latter case mark Use G2 output in...

Page 10: ... configured in the system and do not change based on the guest settings For example if the unoccupied upper setback temperature is 79 ºF 26 ºC the system will allow the temperature to drift to 79 ºF 26 ºC when the room is unoccupied regardless of the thermostat setting this example assumes that it is summertime when the room becomes unoccupied As soon as the guest returns to the room the temperatu...

Page 11: ...management summary see chapter 3 for more information In addition they are shown in the alarm list Unless Orion EMS is installed as a separate client the alarm list will also show other types of alarms not related to Orion EMS e g housekeeping failed If the Communication option is set in the software notifications about Orion EMS alarms can be sent via e mail or SMS and reports can be sent by e ma...

Page 12: ...stat from the motion sensor motion detected battery status If the lock is online the following events are sent to the thermostat from the lock door open staff card door open guest card includes check out date time suite rooms and first time use door open from inside door closed deadbolt thrown released The thermostat stores the 75 latest events in a log Note In addition to the relevant events from...

Page 13: ...button in the Events Search filter dialog browse to the desired file mark it and click Open If you want to save a search filter for future searches click the Save button browse to where you want to save the file give it a name and click Save If the filter should be shown under Custom in the Reports tab it must be saved in any of the following locations the folder Custom Reports in the software ins...

Page 14: ...ied state only when the door is closed and in room events are detected motion deadbolt engaged thermostat key pressed At this point the guest has full control of the room temperature Note Occupied limits may be used to restrict the guest setting limits 1 6 2 Room unoccupied When the room is not occupied the energy management logic takes control of the room based on the configurable parameters of t...

Page 15: ...hapter 4 Thermostat profiles list section Under the Timeout tab for details about setting the exterior door timeout 1 6 3 Room unsold To achieve more energy savings when the room is not rented the setback is deeper than when the room is rented but unoccupied The system will enter the unsold setting when the room has been unoccupied for the duration of the configurable Room not sold timer In the un...

Page 16: ...s detected while the door is closed However if a thermostat key is pressed or the deadbolt is engaged while the door is closed the room will enter the occupied state Note If a staff member lets a guest into a room with the door position monitored by an electronic lock the room will remain unoccupied until the deadbolt is engaged or a button on the thermostat is pressed 1 6 5 Operating states The f...

Page 17: ...seconds or standard unoccupied time Unoccupied or Unsold Table 3 1 6 5 3 One exterior and one interior door Interior Door Exterior Door Motion HVAC State Closed Closed Yes Per guest setting Occupied Open Closed Yes Per guest setting Unoccupied or Unsold Closed Open Yes OFF Unoccupied or unsold Open Open Yes OFF Unoccupied or Unsold Closed Closed No Setback Unoccupied or Unsold Open Closed No Setba...

Page 18: ... heating mode There is however a heat cool switch deadband which in this example is 3 ºF so the temperature is allowed to drift 3 ºF from the setpoint before the HVAC switches from cooling mode to heating mode From 0 to 3 in the picture the HVAC is off the output for Fan 1 Low is therefore not triggered since this would have been at 2 If the temperature continues to drop first the output for Fan 2...

Page 19: ...0 ºF Enable lights during pre condition time Thermostat profile details dialog Misc tab Note This parameter requires that the Online option has been set in Visionline The lights are enabled according to the chosen intelligent switch setting during the pre condition time Disabled Enabled Enabled Exterior door timeout Thermostat profile details dialog Timeout tab If the exterior door is open and the...

Page 20: ...to cool or cool to heat 2 4 ºF 3 ºF Humidity control Thermostat profile details dialog Misc tab When the humidity control option is checked the thermostat will implement control measures if the humidity in the room gets too high Note The control measures will only be implemented when the room is unoccupied or unsold Disabled Enabled Disabled HVAC control Thermostat profile details dialog HVAC tab ...

Page 21: ...is number of hours If the default 0 hours is used no alarm will be triggered 0 99 hours 0 hours Occupied limits Thermostat profile details dialog Limits tab With this parameter it is possible to limit the allowed temperature range when the room is occupied If this is the case mark the checkbox Use occupied limits and enter the values for upper limit and lower limit On off Upper limit 75 90 ºF Lowe...

Page 22: ...le if you have a malfunctioning door switch Disabled Enabled Disabled Temperature display Thermostat profile details dialog Misc tab The thermostat will show either the room temperature or the temperature that has been set by the guest Room temperature set temperature Room temperature Thermostat deadband Thermostat profile details dialog Deadband tab The range the temperature is allowed to drift f...

Page 23: ... 3 In the Operator template details dialog choose the tab Energy management in the left part of the dialog Make the desired changes regarding changing basic parameters changing advanced parameters setting the room temperature overriding setback mode Note By default all four items above are marked for system manager but unmarked for other operator templates 4 If a new operator template was added go...

Page 24: ...e Database alternative in the drop down menu click the plus sign in front of the concerned item For the items Thermostat events and EMS summary the only available alternative is View see Figure 8 For the items Thermostats and Thermostat profiles the alternatives View Add Update and Remove are available see examples in the screenshots to the right Mark the applicable alternative to the left and unm...

Page 25: ...ck reference guide Orion Service for details If the override mode has been set from Orion Service it must also be cleared from Orion Service If the override mode has been set from the Change thermostat settings dialog as below in this section it can however be cleared either from Orion Service or from the Change thermostat settings dialog 1 Double click on Thermostats under the Lists tab in the na...

Page 26: ...neral for details If Max setback override is 0 default there is however no limitation in time and the Orion EMS features can be overridden until further notice 5 Click the Set button next to the Override mode drop down menu The information will be transferred online to the thermostat 6 Click Close Figure 13 To set the room temperature 1 Enter the desired temperature at Set temperature in the Chang...

Page 27: ...lity of the air handler as some systems do not have three fan speeds 4 Increase temperature Used for increasing the temperature which is set on the thermostat The thermostat will automatically choose between heat and cool so there is no need for the guest to select the function Note Some systems are unable to switch between the heating and cooling functions This does not change the way the guest u...

Page 28: ...ng and not the actual room temperature the SET indicator is also displayed 2 Heat Cool The thermostat displays universal icons for heating and cooling The snow star is the symbol to indicate the unit is in cooling mode and the sun is the symbol to indicate heating mode 3 Fan The Fan indicator shows the fan speed of the unit As the fan speed increases additional segments or the indicator are displa...

Page 29: ...also shown in the Alarms dialog see section 3 2 Note It is also possible to get reports for occupancy see chapter 6 for details and for energy statistics see chapter 7 for details 3 1 Energy management summary 1 Double click on EMS summary in the Lists navigation window A dialog as in the example below is shown Figure 17 By clicking the arrow to the left of the heading Runtime Savings and occupanc...

Page 30: ...no EMS curve occupancy The Maintenance diagram shows the number of preventative maintenance schedules maintenance intervals 1 3 battery alarms from motion sensor offline rooms motion sensor lock offline thermostat offline The Current Alarms diagram shows the number of alarms related to security door left open HVAC thermostat cooling on highest fan speed temperature rising thermostat heating on hig...

Page 31: ...cking on any of the alarm bars Preventative etc in the bar chart all non completed alarms in the clicked alarm category will be shown in the alarm list Note The Alarms dialog will also show alarms that are not related to Orion EMS except for in the separate Orion EMS client where only Orion EMS alarms are shown 4 Real time room status The dialog Real time room status shows occupancy status HVAC st...

Page 32: ...g thermostat has been modified a is shown in the Thermostats dialog caption Note Some thermostat parameters are considered as basic and some as advanced it is possible to set up in the operator template if operators belonging to the template should be able to change basic or advanced parameters or both Note Different operator templates have got different authorities to handle thermostat parameters...

Page 33: ... several rooms add all concerned room numbers e g 101 103 If the concerned rooms are not in sequence separate them with commas e g 101 103 105 108 109 4 At Profile choose the applicable thermostat profile in the combobox If no applicable profile is available click the button to create a new one 5 Click Save and Close or New if the Door field should be emptied and a new thermostat be added Figure 2...

Page 34: ...s will be shown instead if there is one Figure 24 Under the Maintenance status tab 4 At Battery status the battery status of thermostat if battery operated and motion sensor is shown 5 At Maintenance counters the time left for maintenance counter 1 2 and 3 respectively are shown Note The total numbers of hours before the three different maintenance alarms should be triggered are specified at Tools...

Page 35: ...est has set on the thermostat is shown 8 At Fan control it is shown whether the fan control is auto only or manual 9 At Fan speed the current fan speed low mid high is shown 10 At Occupancy the occupancy status is shown 11 At HVAC it is shown whether the HVAC is not running cooling or heating 12 At Override mode it is shown whether the thermostat parameters are overridden Figure 26 ...

Page 36: ...hen room status switches to unoccupied notify when room status switches to unsold Figure 27 3 In the Users Thermostats dialog that is shown mark a user and click Select Only users which have been set up with e mail address and or cell phone number in the User details dialog will be shown in the Users Thermostats dialog If the chosen user has been set up with both e mail address and cell phone numb...

Page 37: ... 6 Occupancy report The Occupancy report shows the number of rooms that are rented per day as a number and also as a percentage of the total number of rooms 1 Double click on Ocupancy under the Reports tab in the navigation window Figure 28 ...

Page 38: ...the rooms are unoccupied The Calculated HVAC is continuously calculated every hour as the total runtime for all HVAC units in occupied rooms divided by the total time these rooms have been occupied The rooms updated column shows how many rooms that have reported that they run HVAC i e events with runtime are sent from the room 1 Double click on Energy statistics under the Reports tab in the naviga...

Page 39: ...MS option should temporarily be turned off unmark Enable energy management and click OK 2 Staff entry allow room occupancy change If this checkbox is marked the room will go to occupied state when motion is triggered if staff is in the room i e when a staff card has opened the room 3 Max HVAC runtime An alarm is triggered if a HVAC runs this long without reaching the set temperature i e the temper...

Page 40: ...aintenance it is possible to specify three different thermostat maintenance intervals in hours 0 65535 hours This is the number of hours of runtime that should pass before an alarm is triggered It is also possible to rename the three maintenance intervals Maintenance counter 1 is for fan time total HVAC time Maintenance counter 2 is for cooling Maintenance counter 3 is for cooling or heating Figur...

Page 41: ...ber of days to keep runtime data in the database default 365 valid range 1 9999 number of days to keep occupancy data in the database default 365 valid range 1 9999 Note Events use a considerable amount of disk space so the number of days to keep events should be kept low Note In the separate Orion EMS client the housekeeping items are found at Tools Options System Housekeeping Figure 32 1 Enter t...

Page 42: ...te Orion EMS if the latter is applicable It contains several dialogs of which the ones below are applicable for Orion EMS thermostats online commands broadcasts room events To open SysMon 1 Double click on SysMon exe in the installation folder Tip Make a shortcut to SysMon since this will be extensively used Note The Broadcasted commands dialog is not automatically updated press F5 to refresh it m...

Page 43: ...hermostats Figure 33 Column Description Room Room number Last contact Time when last telegram was sent from the thermostat Status Online Offline Temp Room temperature Setpoint The temperature which the guest has set on the thermostat Occupancy Unsold Unoccupied Occupied HVAC Off Cooling Heating Alarm Yes No Ovr setback This column shows if the thermostat in the concerned room has been overridden Y...

Page 44: ...66 8003 015 3 9 2 Online commands The Online Command Log dialog of SysMon shows commands that have been sent to the thermostats The online commands are listed in reverse chronological order 1 Go to View Online Commands Figure 34 ...

Page 45: ...d thermostats or locks depending on command and their answer time Column Description Registration Number Uniquely identifies the broadcasted command The registration number will be shown in the events the command generates Command Answers The number of locks that have answered the command Last Transmission Timestamp when the command was last broadcasted originally or due to a retry Succeeded Yes i...

Page 46: ...rge amounts of events are continuously presented there is a possibility to freeze the presentation of events to be able to look closer at a certain event In this case click the Hold button To filter the room events 1 Click the Filter button in the Room Event List dialog the dialog to the right will be shown 2 Enter the applicable filtering information and click OK The result is presented in a room...

Page 47: ...emble a thermostat 1 Use a flathead screw driver to loosen the thermostat bend the locking arms and in the same time pull carefully Figure 38 2 Use the flathead screw driver to bend the locking arm at the bottom of the thermostat at the same time pull carefully Figure 39 ...

Page 48: ...the thermostat must be disconnected from the wall plate Figure 40 How do I know if the fuse has blown What does the fuse protect Upper fuse 5x20mm 2 0AF The thermostat appears to be dead Reversing valve output Cool output Heat output Internal power supply of the thermostat Lower fuse 5x20mm 6 3AT The fan outputs stop working The fan outputs Table 10 ...

Page 49: ...A W heating Type 1 action Max load 0 5A Low voltage outputs Proportional 0 10V heating Proportional 0 10V cooling Switch output max 24V AC DC SELV max 0 1A Temperature sensor Integrated in thermostat Temperature display Configurable room temperature default or guest setting Temperature display range 2 digit display Adjustable setpoint temperature range 17 C 32 C 62F 90F Environment Normal indoor e...

Page 50: ...figurable 1 120 minutes default is 8 minutes Room not sold timer Configurable 12 24 hours default is 16 hours Compressor delay dwell off time Default is that the dwell off time is off it is only applicable when heat pump is chosen as HVAC type In the heat pump case the thermostat will automatically force the dwell off time to be on it is then 5 minutes and cannot be changed The dwell off time prev...

Page 51: ...plied at the HVAC unit heat cool inputs a If accurate voltage is applied to the correct inputs and outputs additional troubleshooting must be done at the FCU PTAC b If no voltage is applied to the correct inputs a voltage drop has occurred between the thermostat and the FCU PTAC Check the wiring Note See Installation manual Orion High Voltage Thermostat for information about the heat cool relays u...

Page 52: ... motion sensor is offline use an Orphan Join card for the lock and recycle the power for the motion sensor b If the door is still offline follow the necessary steps to discover the lock back to the thermostat c If the motion sensor is still offline replace the batteries d If the motion sensor is still offline after this follow the necessary steps to discover the motion sensor back to the thermosta...

Page 53: ... rely on looking at the parameters in the Visionline or Orion EMS software If the parameters are incorrect make the necessary changes ii Connect a new thermostat to see if the problem disappears If it does replace the thermostat If the problem stays there is a problem with the wiring or parameters that must be fixed Fan continues to run even when the thermostat is turned off 1 First wait a couple ...

Page 54: ...llation instruction Communication option 66 5013 026 Installation manual Orion High Voltage Thermostat 66 8003 016 Revision history Date Change By November 7 2014 First release KG January 11 2016 Updated layout KG October 12 2016 Modified maximum value for room not occupied timer to 120 minutes KG ...

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