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ZyXEL Communications ZyXEL Prestige 202, User Manual

The ZyXEL Prestige 202, a reliable networking device, offers seamless connectivity. Enhance your internet experience with this high-performing modem and router. For optimal usage, download the user manual for free from manualshive.com and unlock all the features of this exceptional product. Simplify setup and troubleshooting with the comprehensive manual.

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Prestige 202

User's Guide

Version 2.50

(June, 2000)

ZyXEL

T

OTAL 

I

NTERNET 

A

CCESS 

S

OLUTION

Summary of Contents for ZyXEL Prestige 202

Page 1: ...Prestige 202 User s Guide Version 2 50 June 2000 ZyXEL TOTAL INTERNET ACCESS SOLUTION ...

Page 2: ......

Page 3: ...blished by ZyXEL Communications Corporation All rights reserved DISCLAIMER ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication i...

Page 4: ...ce with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between th...

Page 5: ...liance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For the...

Page 6: ...Prestige 202 ISDN Router iv CE Marking ...

Page 7: ...ces and similar electrical equipment Harmonics 1995 EN 61000 3 3 Disturbance in supply system caused by household appliances and similar electrical equipment Voltage fluctuations 1995 EN 61000 4 2 Electrostatic discharge immunity test Basic EMC Publication 1995 EN 61000 4 3 Radiated radio frequency electromagnetic field immunity test 1996 EN 61000 4 4 Electrical fast transient burst immunity test ...

Page 8: ... lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center and refer to the separate Warranty Card for your Return Material Aut...

Page 9: ...rt zyxel com 1 714 632 0882 800 255 4101 www zyxel com NORTH AMERICA sales zyxel com 1 714 632 0858 ftp zyxel com ZyXEL Communications Inc 1650 Miraloma Avenue Placentia CA 92870 U S A support zyxel dk 45 3955 0700 www zyxel dk SCANDINAVIA sales zyxel dk 45 3955 0707 ftp zyxel dk ZyXEL Communications A S Columbusvej 5 2860 Soeborg Denmark support zyxel at 43 1 4948677 0 0810 1 ZyXEL 0810 1 99935 w...

Page 10: ... Hardware Installation and Initial Setup 2 1 2 1 Front Panel LEDs of Prestige 202 2 1 2 2 Prestige 202 Rear Panel and Connections 2 2 2 3 Additional Installation Requirements 2 3 2 4 Housing 2 4 2 5 Power On Your Prestige 2 4 2 6 Navigating the SMT Interface 2 6 2 6 1 System Management Terminal Interface Summary 2 7 2 7 Changing the System Password 2 8 2 8 Resetting the Prestige 2 9 2 9 General Se...

Page 11: ... DHCP Configuration 3 3 3 3 TCP IP Ethernet Setup and DHCP 3 5 3 4 IP Alias 3 7 3 5 IP Alias Setup 3 8 3 6 Internet Access Configuration 3 10 3 6 1 Sample Internet Access Configuration 3 11 Chapter 4 Remote Node Configuration 4 1 4 1 Remote Node Setup 4 1 4 1 1 Minimum Toll Period 4 1 4 1 2 Remote Node Profile 4 2 4 1 3 Outgoing Authentication Protocol 4 6 4 1 4 PPP Multilink 4 6 4 1 5 Bandwidth o...

Page 12: ... Types 7 3 7 2 NAT Application 7 4 7 3 SUA Single User Account Versus NAT 7 4 7 4 SMT Menus 7 5 7 4 1 NAT Setup in the Main Menu 7 5 7 4 2 Applying NAT in the SMT Menus 7 5 7 5 Configuring NAT 7 7 7 5 1 Address Mapping Sets and NAT Server Sets 7 8 7 5 2 NAT Server Sets 7 14 7 6 Examples 7 17 7 6 1 Sample 1 Internet Access Only 7 17 7 6 2 Example 2 Internet Access With an Inside Server 7 18 7 6 3 E...

Page 13: ...2 Configuring a Filter Set 9 3 9 2 1 Filter Rules Summary Menus 9 5 9 3 Configuring a Filter Rule 9 7 9 3 1 Filter Types and NAT 9 7 9 3 2 TCP IP Filter Rule 9 8 9 3 3 Generic Filter Rule 9 12 9 4 Applying Filters and Factory Defaults 9 14 9 4 1 Ethernet Traffic 9 14 9 4 2 Remote Node Filters 9 14 9 4 3 Default Dial in Filter 9 15 9 4 4 Sample FTP_WAN Filter Configuration 9 15 9 4 5 Sample TELNET_...

Page 14: ... File 12 17 12 7 3 TFTP Transfer 12 18 12 7 4 Boot Module Commands 12 21 12 8 Command Interpreter Mode 12 22 12 9 Call Control 12 23 12 9 1 Call Control Parameters 12 24 12 9 2 Blacklist 12 24 12 9 3 Budget Management 12 25 12 9 4 Call History 12 26 12 10 Time and Date Setting 12 27 Chapter 13 Call Scheduling 13 1 13 1 1 Applying a Schedule Set 13 3 Chapter 14 Troubleshooting 14 1 14 1 Problems St...

Page 15: ...Prestige 202 ISDN Router Table of Contents xiii Appendix C Power Adapter Specifications D Index E ...

Page 16: ... 10 North American ISDN Setup 2 12 Figure 2 11 Menu 2 1 ISDN Advanced Setup 2 14 Figure 2 12 Menu 2 ISDN Setup for DSS1 2 16 Figure 2 13 Sample Configuration 2 19 Figure 2 14 Menu 2 ISDN Setup 2 20 Figure 2 15 Menu 2 2 NetCAPI Setup 2 21 Figure 2 16 Prestige Behind a PABX 2 23 Figure 2 17 ISDN Advanced Setup 2 25 Figure 2 18 Loopback Test 2 25 Figure 2 19 Menu 3 Ethernet Setup 2 26 Figure 2 20 Men...

Page 17: ...enu 13 Default Dial in Setup 6 3 Figure 6 4 Default Dial in Filter 6 6 Figure 6 5 Menu 14 Dial in User Setup 6 7 Figure 6 6 Edit Dial in User 6 7 Figure 6 7 Sample Remote Access 6 9 Figure 6 8 Configuring Menu 13 for Remote Access 6 10 Figure 6 9 Edit Dial in User for RAS 6 10 Figure 6 10 LAN 1 LAN to LAN Application 6 12 Figure 6 11 LAN 2 LAN to LAN Application 6 12 Figure 6 12 Testing Callback W...

Page 18: ...igure 7 22 Example 3 Menu 15 2 7 22 Figure 7 23 NAT Example 4 7 23 Figure 7 24 Example 4 Menu 15 1 1 1 7 23 Figure 7 25 Example 4 Menu 15 1 1 Address Mapping Rules 7 24 Figure 9 1 Filter Rule Process 9 2 Figure 9 2 Outgoing Packet Filtering Process 9 3 Figure 9 3 Menu 21 Filter Set Configuration 9 4 Figure 9 4 Menu 21 1 Filter Rules Summary 9 4 Figure 9 5 Menu 21 2 Filter Rules Summary 9 5 Figure ...

Page 19: ...ssages 12 6 Figure 12 7 Menu 24 3 2 System Maintenance Syslog and Accounting 12 6 Figure 12 8 Menu 24 4 System Maintenance Diagnostic 12 10 Figure 12 9 Display for a Successful Manual Call 12 11 Figure 12 10 Display for a Failed Authentication 12 12 Figure 12 11 Backup Configuration 12 13 Figure 12 12 HyperTerminal Screen 12 14 Figure 12 13 Successful Backup 12 14 Figure 12 14 Restore Configuratio...

Page 20: ...Budget Management 12 25 Figure 12 27 Call History 12 26 Figure 12 28 System Maintenance Time and Date Setting 12 27 Figure 13 1 Schedule Setup 13 1 Figure 13 2 Schedule Setup 13 1 Figure 13 3 Schedule Set Setup 13 2 Figure 13 4 Applying Schedule Set s to a Remote Node 13 4 ...

Page 21: ...ields 3 7 Table 3 3 IP Alias Setup Menu Fields 3 9 Table 3 4 Internet Account Information 3 10 Table 3 5 Internet Access Setup Menu Fields 3 12 Table 4 1 Remote Node Profile Menu Fields 4 3 Table 4 2 BTR vs MTR for BOD 4 7 Table 4 3 Remote Node PPP Options Menu Fields 4 9 Table 5 1 TCP IP Related Fields in Remote Node Profile 5 4 Table 5 2 TCP IP Remote Node Configuration 5 5 Table 5 3 Edit IP Sta...

Page 22: ...enu Fields 12 3 Table 12 2 Fields in System Maintenance 12 5 Table 12 3 System Maintenance Menu Syslog Parameters 12 7 Table 12 4 System Maintenance Menu Diagnostic 12 10 Table 12 5 Filename Conventions 12 13 Table 12 6 Third Party FTP Clients General Fields 12 20 Table 12 7 Call Control Parameters Fields 12 24 Table 12 8 Call History Fields 12 26 Table 12 9 Time and Date Setting Fields 12 28 Tabl...

Page 23: ...t release notes and other information about this product Setup Information ISDN Line 1 Contact your local telephone company s ISDN Ordering Center to find out what type of ISDN service is available and the switch type 2 When the telephone company installs your ISDN line please be sure to obtain and write down the following information for future reference ISDN switch type ISDN telephone number s I...

Page 24: ...NC Prestige Network Commander an alternative windows based configuration wizard Disk This disk contains information on configuring your Prestige for Internet Access a General FAQ an Advanced FAQ Applications Notes Troubleshooting Reference CI Commands as well as bundled software Ø Read Me First Our Read Me First was designed to help you get your Prestige up and running right away It contains a det...

Page 25: ...ld Times font The choices of a menu item are in Bold Arial font A single keystroke is in Arial font and enclosed in square brackets for instance Enter means the Enter or carriage return key Esc means the Escape key For brevity s sake we will use e g as a shorthand for for instance and i e as a shorthand for that is or in other words throughout this manual The Prestige 202 may also be referred to a...

Page 26: ... 2 4 Internet Access 3 6 LAN to LAN application 5 1 Remote Access under Windows 6 4 1 Callback 6 4 3 Callback with CLID 6 4 4 To configure NAT 7 5 To apply filters 9 4 Table 1 1 Prestige Scenarios For fast access to sample SMT menus refer to the following sections on how to configure the Prestige for various possible scenarios ...

Page 27: ...ou how to configure your Prestige for Internet access Advanced Applications Chapters 4 to 8 This shows you how to configure remote nodes dial in servers and NAT as well as use advanced phone services Management and Maintenance Chapters 9 to 13 This shows you how to create apply filters SNMP use telnet manage maintain your system and call scheduling Troubleshooting Chapter 14 This provides informat...

Page 28: ...I Part I GETTING STARTED Chapters 1 to 3 are structured as a step by step guide to help you connect install and setup your Prestige to operate on your network and access the Internet ...

Page 29: ......

Page 30: ...ses to one global IP address This is equivalent to SUA i e PAT port address translation ZyXEL s Single User Account feature that previous ZyXEL routers supported the SUA Only option in today s routers 3 Many to Many Overload In Many to Many Overload mode the Prestige maps the multiple local IP addresses to shared global IP addresses 4 Many to Many No Overload In Many to Many No Overload mode the P...

Page 31: ... capability 3 1K using the CI command isdn param set bearcapb 0 and set the Phone bearer capability speech using the CI command isdn param set bearcapb 1 ISDN Basic Rate Interface BRI Support The Prestige supports a single BRI A BRI offers two 64 Kbps channels which can be used independently for two destinations or be bundled to speed up data transfer Extensive Analog Phone Support The Prestige is...

Page 32: ...of links can be either statically configured or dynamically managed based on traffic demand Bandwidth On Demand The Prestige dynamically allocates bandwidth by dialing and dropping connections according to traffic demand Full Network Management Accessing SMT System Management Terminal through telnet connection Windows based PNC Prestige Network Commander Logging and Tracing CDR Call Detail Record ...

Page 33: ...d up data transfer Stac is the de facto standard of data compression over PPP links Networking Compatibility Your Prestige is compatible with remote access products from other manufacturers such as Ascend Cisco and 3Com Furthermore it supports Microsoft Windows 95 and Windows NT remote access capability Prestige Network Commander The Prestige Network Commander is a C based utility designed to allo...

Page 34: ...compatible with access servers manufactured by major vendors such as Cisco and Ascend A typical Internet Access application is shown next Figure 1 1 Internet Access Application Internet Single User Account For a SOHO Small Office Home Office environment your Prestige offers the NAT Network Address Translation feature that allows multiple users on the LAN Local Area Network to access the Internet c...

Page 35: ...bles users that have workstations with remote access capabilities e g Windows 98 to dial in to access the network resources without physically being in the office Either PAP Password Authentication Protocol or CHAP Challenge Handshake Authentication Protocol authentication can be used to control the access from the remote users You can also use callback for security and or accounting purposes Figu...

Page 36: ...e PWR power LED is on when power is applied to the Prestige SYS A steady on SYS system LED indicates the Prestige is on and functioning properly while an off SYS LED indicates the system is not ready or a malfunction The system is rebooting when the SYS LED is blinking LAN 10M A steady green light indicates a successful 10Mb Ethernet connection The LED will blink when data is being sent received L...

Page 37: ...LED blinks quickly when there is an ISDN link but SPID negotiation is still in progress Slow Blinking The LED blinks slowly when SPID negotiation has failed ISDN North America On The LED is steady on when SPID negotiation has been successful and the ISDN line has been successfully initialized 2 2 Prestige 202 Rear Panel and Connections The next figure shows the rear panel connectors of your Presti...

Page 38: ... your Prestige Connect the power adapter to the port labeled POWER on the rear panel of your Prestige CAUTION To prevent damage to the Prestige first make sure you have the correct AC power adapter specifications refer to the Appendix section for your particular region Step 5 Connecting the Console Port For the initial configuration of your Prestige you need to use terminal emulator software on a ...

Page 39: ...t you do not stack more than 4 routers for maximum stack stability and cooling 2 5 Power On Your Prestige At this point you should have connected the console port the ISDN BRI port the Ethernet port and the power port to the appropriate devices or lines You can now apply power to the Prestige by flipping the power switch to the on position I is ON O is OFF Step 1 Initial Screen When you power on y...

Page 40: ...assword 1234 As you type the password the screen displays an X for each character you type Please note that if there is no activity for longer than 5 minutes after you log in your Prestige will automatically log you out and will display a blank screen If you see a blank screen press Enter to bring up the login screen again Figure 2 5 Login Screen Enter Password XXXX Copyright c 1994 1999 ZyXEL Com...

Page 41: ... to a submenu Move the cursor Enter or Up Down arrow keys Within a menu press Enter to move to the next field You can also use the Up Down arrow keys to move to the previous and the next field respectively Enter information Fill in or press space bar to toggle You need to fill in two types of fields The first requires you to type in the appropriate information The second allows you to cycle throug...

Page 42: ...t Dial in Setup Use this menu to setup default dial in parameters so that your Prestige can be used as a dial in server 14 Dial in User Setup Use this menu to setup dial in users 15 NAT Setup Use this menu to configure NAT 21 Filter Set Configuration Use this menu to setup filters to provide security call control etc 22 SNMP Configuration Use this menu to setup SNMP related parameters 23 System Se...

Page 43: ...the default system password by performing the following steps Step 1 Enter 23 in the Main Menu to open Menu 23 System Security Change Password as shown in the following figure When this menu appears type in your existing system password i e 1234 and press Enter Figure 2 7 Menu 23 1 System Password Step 2 Enter your new system password up to 30 characters and press Enter Step 3 Re type your new sys...

Page 44: ...see the following screen When you see the message Press Any key to enter Debug Mode within 3 seconds press any key to enter debug mode You should already have downloaded the romfile zip file from the Internet and unzipped it Figure 2 8 Booting Up the Prestige Perform the following procedures to upload the configuration file 1 Enter atlc after the Enter Debug Mode message 2 Wait for the Starting XM...

Page 45: ...ollow these steps Step 1 Enter 1 in the Main Menu to open Menu 1 General Setup Step 2 The Menu 1 General Setup screen appears as shown Fill in the required fields marked and turn on the individual protocols for your applications as explained in the following table Figure 2 9 Menu 1 General Setup Menu 1 General Setup System Name P202 Location branch Contact Person s Name JohnDoe Press ENTER to Conf...

Page 46: ... on the switch for your particular installation you will have a different number of telephone numbers If you are in North America you may also have SPIDs Service Profile Identifiers The SPID is a number used by a switch for identification purposes Make sure that you have the correct and complete telephone numbers and SPIDs You need to pass the ISDN setup before your system can make an outgoing cal...

Page 47: ...nother device then select Switch Unused If your second B channel is a leased line select Switch Leased Press space bar to toggle through all the options The options are B Channel Usage Switch Switch Switch Leased Leased Switch Leased Unused Unused Leased Leased Leased Switch Unused Telephone Number s Enter the telephone number s assigned to your ISDN line by your telephone company Some switch type...

Page 48: ... two SPID numbers Edit Advanced Setup Advanced Setup features are configured when you select Yes to enter 2 1 Advanced Setup menu see ahead Refer to the Advanced Phone Services Chapter for detailed information Supplementary Voice Services To take full advantage of the Supplementary Voice Services available through the Prestige s POTS ports you will need to subscribe to your phone company for them ...

Page 49: ...mpany representative to provide you with settings which are within their support range Then select Yes in the Edit Advanced Setup field in Menu 2 above and change the settings in Menu 2 1 ISDN Advanced Setup Figure 2 11 Menu 2 1 ISDN Advanced Setup Menu 2 1 ISDN Advanced Setup ISDN Features Access Code Conference Call Call Transfer Call Drop Call Forwarding 60 61 62 57 Phone 1 Call Waiting Phone 2...

Page 50: ...in Europe is DSS 1 MSN and Subaddress Depending on your location you may have Multiple Subscriber Number MSN where the telephone company gives you more than one number for your ISDN line You can assign each number to a different port e g the first number to data calls the second to A B adapter 1 and so on Or DSS1 the telephone company may give you only one number but allow you to assign your own s...

Page 51: ...bal calls If you set Global Analog Call to Accept then global calls are routed to the port according to the Analog Call Routing setting if you set Global Analog Call to Ignore then the Prestige ignores all global calls If Analog Call Routing is Ignore to begin with then all analog calls including global calls are ignored Figure 2 12 Menu 2 ISDN Setup for DSS1 Menu 2 ISDN Setup Switch Type DSS 1 B ...

Page 52: ... A B Adapter 2 PHONE2 Incoming Phone Number Matching Determines how incoming calls are routed The choices for this field are Multiple Subscriber Number MSN Called Party Subaddress and Don t Care Analog Call Routing Select the destination for analog calls The choices are A B Adapter 1 A B Adapter 2 Both and Ignore This field is only applicable when Incoming Phone Number Matching is Don t Care Globa...

Page 53: ...ver By default the Prestige listens for DCP messages on TCP port number 2578 the Internet assigned number for RVS COM DCP When the Prestige receives a DCP message from a DCP client i e a workstation the Prestige processes the message and acts on it Your Prestige supports all the DCP messages specified in the ISDN DCP specification 2 11 3 RVS CE and RVS COM lite RVS CE Core Engine is an ISDN CAPI 2...

Page 54: ...ntering any configurations you must install RVS CE and RVS COM lite on your workstation 2 12 1 Installing RVS CE and RVS COM lite Software NOTE Please uninstall previous versions of RVS CAPI and RVS COM lite before you install the new versions You may use the Windows START Settings Control Panel Add Remove Programs to uninstall RVS CAPI and RVS COM Install RVS COM lite using the installation wizar...

Page 55: ...bar to select Yes in Edit NetCAPI Setup field and press Enter to go to Menu 2 2 NetCAPI Setup Menu 2 ISDN Setup Switch Type DSS 1 B Channel Usage Switch Switch Incoming Phone Numbers ISDN Data 5009087 A B Adapter 1 5009088 A B Adapter 2 5009089 Subaddress Subaddress Subaddress Incoming Phone Number Matching Don t Care Analog Call Routing Ignore Global Analog Call N A Edit Advanced Setup No Edit Ne...

Page 56: ...s how incoming calls are routed Press space bar to select NetCAPI if you want to direct all incoming data calls to NetCAPI Select MSN if you want to direct all incoming call to the Prestige only when the incoming phone number matches the ISDN DATA number in Menu 2 If the incoming phone number does not match the ISDN DATA number then the call will be routed to NetCAPI Menu 2 2 NetCAPI Setup Active ...

Page 57: ...ng if you wish to grant outgoing calls permission Select Both if you wish to grant both incoming calls and outgoing calls permissions Select None if you wish to deny all calls Advanced Setup Select Yes in the Edit Advanced Setup field of Menu 2 ISDN Setup for DSS1 above to display Menu 2 1 as shown ahead ISDN Call Waiting This allows you to place a call on hold while you answer another incoming ca...

Page 58: ...s number if the Prestige is connected to an ISDN PABX If this field is left as blank then the ISDN loopback test will be skipped Outgoing Calling Party Number If these fields are not blank the Prestige will use these values as the calling party number for ISDN Data A B Adapter 1 and A B Adapter 2 outgoing calls Otherwise the individual entries for ISDN Data A B Adapter 1 and A B Adapter 2 will be ...

Page 59: ...iod of silence This field sets the silence time period which can be from 0 default to 60 seconds Data Link Connection There are two types of ISDN Data Link Connection namely point to multipoint and point to point When you select point to multipoint the TE1 value will be assigned by negotiation with the switch When you select point to point the TE1 value will be assigned a unique value of 0 ...

Page 60: ...or message that you receive and take the appropriate troubleshooting action Figure 2 18 Loopback Test 2 13 Ethernet Setup This section describes how to configure the Ethernet using Menu 3 Ethernet Setup From the Main Menu enter 3 to open Menu 3 Setup LoopBack Test Dialing to 40000 Sending and Receiving Data Disconnecting LoopBack Test OK Hit any key to continue Menu 2 1 ISDN Advanced Setup Phone 1...

Page 61: ...et Setup If you need to define filters please read the Filter Set Configuration chapter first then return to this menu to define the filter sets 2 14 Protocol Dependent Ethernet Setup l For TCP IP Ethernet setup refer to Chapter 3 Internet Access Application l For remote node TCP IP configuration refer to Chapter 5 Remote Node TCP IP Configuration Menu 3 Ethernet Setup 1 General Setup 2 TCP IP and...

Page 62: ...ease read on 3 2 TCP IP Parameters 3 2 1 IP Address and Subnet Mask Similar to the houses on a street that share a common street name the machines on a LAN share one common network number also Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP...

Page 63: ... to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 For this reason it is recommended that you choose your network number from the above list You can obtain your IP address from the IANA from an ISP o...

Page 64: ...ines since they generally do not listen to the RIP multicast address and so will not receive the RIP packets However if one router uses multicasting then all routers on your network must use multicasting also By default RIP direction is set to Both and the Version set to RIP 1 3 2 4 DHCP Configuration DHCP Dynamic Host Configuration Protocol allows the individual clients workstations to obtain the...

Page 65: ...conveyed through IPCP negotiation The Prestige supports the IPCP DNS server extensions through the DNS proxy feature If the Primary and Secondary DNS Server fields in DHCP Setup are not specified i e left as 0 0 0 0 the Prestige tells the DHCP clients that it by itself is the DNS server When a workstation sends a DNS query to the Prestige the Prestige forwards the query to the real DNS server lear...

Page 66: ... Ethernet Setup as shown Figure 3 1 Menu 3 2 TCP IP and DHCP Ethernet Setup Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP Setup DHCP Server Client IP Pool Starting Address 192 168 1 33 Size of Client IP Pool 32 Primary DNS Server 0 0 0 0 Secondary DNS Server 0 0 0 0 Remote DHCP Server N A TCP IP Setup IP Address 192 68 1 1 IP Subnet Mask 255 255 255 0 RIP Direction Both Version RIP 1 Edit IP Alias ...

Page 67: ...ses between the remote server and the clients When set to Server the following four items need to be set None Server default Relay Client IP Pool Starting Address This field specifies the first of the contiguous addresses in the IP address pool 192 168 1 33 Size of Client IP Pool This field specifies the size or count of the IP address pool 32 Primary DNS Server Secondary DNS Server Enter the IP a...

Page 68: ...r to select the RIP direction from Both None In Only Out Only Both default Version Press space bar to select the RIP version from RIP 1 RIP 2B RIP 2M RIP 1 default Edit IP Alias Please refer to the next section When you have completed this menu press Enter at the prompt Press ENTER to Confirm to save your configuration or press Esc at any time to cancel 3 4 IP Alias IP Alias allows you to partitio...

Page 69: ... 2 TCP IP and DHCP Ethernet Setup Pressing Enter opens Menu 3 2 1 IP Alias Setup as shown next Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP Setup DHCP None Client IP Pool Starting Address N A Size of Client IP Pool N A Primary DNS Server N A Secondary DNS Server N A Remote DHCP Server N A TCP IP Setup IP Address 192 168 1 1 IP Subnet Mask 255 255 255 0 RIP Direction Both Version RIP 2B Edit IP Ali...

Page 70: ... 255 0 RIP Direction Press space bar to select the RIP direction from Both In Only Out Only Both Version Press space bar to select the RIP version from RIP 1 RIP 2B RIP 2M RIP 1 Incoming Protocol Filters Enter the filter set s you wish to apply to the incoming traffic between this node and the Prestige Outgoing Protocol Filters Enter the filter set s you wish to apply to the outgoing traffic betwe...

Page 71: ...mplified setup for one of the remote nodes that you can access in Menu 11 Before you configure your Prestige for Internet access you need to collect your Internet account information from your ISP Use the table below to record your Internet Account Information Table 3 4 Internet Account Information INTERNET ACCOUNT INFORMATION WRITE YOUR ACCOUNT INFORMATION HERE IP Address of the ISP s Gateway Opt...

Page 72: ... contains instructions on how to configure your Prestige for Internet access Figure 3 6 Menu 4 Internet Access Setup Menu 4 Internet Access Setup ISP s Name myISP Pri Phone 1234 Sec Phone My Login JohnDoe My Password My WAN IP Addr 0 0 0 0 NAT SUA Only Address Mapping Set N A Telco Options Transfer Type 64K Multilink Off Idle Timeout 100 Press ENTER to Confirm or ESC to Cancel Enter login name and...

Page 73: ...l discussion of this new feature Address Mapping Set A NAT Server Set is a list of LAN side servers mapped to external ports similar to the old SUA menu You may enter any server set number up to 10 but the first one is used for SUA only Telco options Transfer Type This field specifies the type of connection between the Prestige and this remote node Select 64K or Leased Multilink The Prestige uses ...

Page 74: ...ICATIONS Advanced Applications Chapters 4 to 8 describe the advanced applications of your Prestige such as Remote Node Configuration Remote Node TCP IP Configuration Dial in Server Configuration NAT and Advanced Phone Services ...

Page 75: ...p This section describes the protocol independent parameters for a remote node 4 1 1 Minimum Toll Period Phone calls are normally charged per basic time unit with the time being rounded up to the nearest unit when bills are calculated For example the Prestige may make a call but drop the call after 10 seconds maybe there was no reply but the call would still be charged at a minimum time unit let u...

Page 76: ...1 ChangeMe ISP NAT 2 ________ 3 ________ 4 ________ 5 ________ 6 ________ 7 ________ 8 ________ Enter Node to Edit Menu 11 1 Remote Node Profile Rem Node Name nodename Active Yes Call Direction Outgoing Incoming Rem Login N A Rem Password N A Rem CLID N A Call Back N A Outgoing My Login ChangeMe My Password Authen CHAP PAP Pri Phone 1234567 Sec Phone Edit PPP Options No Rem IP Addr 0 0 0 0 Edit IP...

Page 77: ...Prestige will drop any incoming calls from this remote node Outgoing Call Direction Several other fields in this menu depend on this parameter For example in order to enable Callback the Call Direction must be set to Both Incoming Rem Login Enter the login name that this remote node will use when it calls your Prestige The login name in this field combined with the Rem Password will be used to aut...

Page 78: ...e node This field sets the authentication protocol used for outgoing calls Options for this field are l CHAP PAP Your Prestige will accept either CHAP or PAP when requested by this remote node CHAP PAP l CHAP accept CHAP only CHAP Outgoing Authen l PAP accept PAP only PAP Outgoing Pri mary Sec ondary Phone Your Prestige always calls this remote node using the Primary Phone number first for a dial ...

Page 79: ...er the access code number of your preferred telecommunications service provider Your telephone company should supply you with this number Nailed up Connection This field specifies if you want to make the connection to this remote node a nailed up connection See the following section for more details Yes No Toll Period This is the basic unit of time for charging purposes e g 25 cents every 3 minute...

Page 80: ...1 4 PPP Multilink The Prestige uses the PPP Multilink Protocol PPP MP to bundle multiple links in a single connection to boost the effective throughput between two nodes Due to the fragmentation reconstruction overhead associated with MP you may not get a linear increase in throughput when a link is added The number of links in an MP bundle can be statically configured or dynamically determined at...

Page 81: ...t threshold is 60 Kbps The Prestige performs bandwidth on demand only if it initiates the call Addition and subtraction are based on the value set in the BOD Calculation field If this field is set to Transmit or Receive then traffic in either direction will be included to determine if a link should be added or dropped Transmit will only use outgoing traffic to make this determination and Receive w...

Page 82: ...structions on how to configure the PPP options fields Menu 11 2 Remote Node PPP Options Encapsulation Standard PPP Compression No BACP Enable Multiple Link Options BOD Calculation Transmit or Receive Base Trans Rate Kbps 64 Max Trans Rate Kbps 64 Target Utility Kbps 32 48 Add Persist sec 5 Subtract Persist sec 5 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle ...

Page 83: ...ase Trans Rate Kbps Select the base data transfer rate for this remote node in Kbps There are two choices for this field 64 where only one channel is used or 128 where two channels are used as soon as a packet triggers a call 64 128 Max Trans Rate Kbps Enter the maximum data transfer rate allowed for this remote node This parameter is in kilobits per second 64 128 Target Utility Kbps Enter the two...

Page 84: ... field The default is no filters Note that spaces are accepted in this field The Prestige comes with a prepackaged filter set NetBIOS_WAN that blocks NetBIOS packets call protocol filter 1 You can include this in the call filter sets if you wish to prevent NetBIOS packets from triggering calls to a remote node Figure 4 4 Menu 11 5 Remote Node Filter Menu 11 5 Remote Node Filter Input Filter Sets p...

Page 85: ...nd how to configure the TCP IP parameters of a remote node 5 1 LAN to LAN Application A typical LAN to LAN application is to use your Prestige to connect a branch office to the headquarters as depicted in the following diagram Figure 5 1 TCP IP LAN to LAN Application For the branch office you need to configure a remote node in order to dial out to headquarters ...

Page 86: ...d sec 0 Session Options Edit Filter Sets No Idle Timeout sec 300 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle IP address of the Prestige on LAN 2 Menu 11 1 Remote Node Profile Rem Node Name LAN_1 Active Yes Call Direction Both Incoming Rem Login lan1 Rem Password Rem CLID Call Back No Outgoing My Login lan2 My Password Authen CHAP PAP Pri Phone 027176324 Sec Phone Edit PPP Opt...

Page 87: ...t Menu 11 3 Remote Node Network Layer Options shown next Move the cursor to the Edit IP field in Menu 11 Remote Node Profile then press space bar to toggle and set the value to Yes Press Enter to open Menu 11 3 Network Layer Options Figure 5 4 Menu 11 3 Remote Node TCP IP Options Menu 11 3 Remote Node Network Layer Options Rem IP Addr 0 0 0 0 Rem Subnet Mask 0 0 0 0 My WAN Addr 0 0 0 0 NAT SUA Onl...

Page 88: ...lds in Remote Node Profile FIELD DESCRIPTION OPTION Rem IP Addr Enter the IP address of the remote gateway in Menu 11 1 Remote Node Profile You must fill in either the remote Prestige WAN IP address or the remote Prestige LAN IP address This depends on the remote router s WAN IP i e for the remote Prestige the My WAN IP Addr settings in Menu 4 For example if the remote WAN IP is set to 172 16 0 2 ...

Page 89: ...eature or SUA Only See other sections for a full discussion of this new feature A NAT Server Set is a list of LAN side servers mapped to external ports similar to the old SUA Menu 15 1 before You may enter any server set number up to 10 but the first one is used for SUA only Full Feature SUA Only None Metric Metric represents the cost of transmission for routing purposes IP routing uses hop count ...

Page 90: ...n arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node Each remote node specifies only the network to which the gateway is directly connected and the Prestige has no knowledge of the networks beyond For instance the Prestige knows about network N2 in the following diagram through remote node Router 1 However the Prestige ...

Page 91: ... name for this route This is for identification purpose only Active This field allows you to activate deactivate this static route Destination IP Address This parameter specifies the IP network address of the final destination Routing is always based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force Menu 12 IP S...

Page 92: ... the gateway must be the IP address of one of the remote nodes Metric Metric represents the cost of transmission for routing purposes IP routing uses hop count as the measurement of cost with a minimum of 1 for directly connected networks Enter a number that approximates the cost for this link The number need not be precise but it must be between 1 and 15 In practice 2 or 3 is usually a good numbe...

Page 93: ...et of parameters as defined in the Default Dial in User Setup Menu 13 Each remote node can have its own set of parameters such as Bandwidth On Demand Protocol Security etc The following sections give two examples of how your Prestige can be configured as a dial in server 6 1 Remote Access Server Telecommuting enables people to work at remote sites and yet still have access to the resources in the ...

Page 94: ...tions on a remote network For your Prestige to be set up as a LAN to LAN server you need to configure the Default Dial in User Setup to set the operational parameters for incoming calls Additionally you must create a remote node for the router on the remote network see Chapter 4 Remote Node Configuration An example of your Prestige being used as a LAN to LAN server is shown as follows Figure 6 2 E...

Page 95: ...vendors e g Cisco require mutual authentication i e the node that initiates the call will request a user name and password from the far end that it is dialing to If the remote node requires mutual authentication please fill in the O G Username and O G Password fields You must also fill in these fields when a dial in user to whom we are calling back requests authentication In this ZyNOS version the...

Page 96: ...rwise authentication is performed in PPP negotiation None Required Preferred PPP Options Recv Authen This field sets the authentication protocol for incoming calls For security reason setting authentication to None is strongly discouraged Options for this field are l CHAP PAP Your Prestige will try CHAP first but PAP will be used if CHAP is not available l CHAP Use CHAP only l PAP Use PAP only l N...

Page 97: ...f set to No the remote host must use the IP address assigned by your Prestige from the IP pool configured below This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network Yes default IP Pool This field tells your Prestige to provide the remote host with an IP address from the pool This field is required if Dial In IP Address Supplied By Dial in...

Page 98: ...c at any time to cancel 6 3 2 Default Dial in Filter Use Menu 13 1 Default Dial in Filter to specify the filter set s to apply to the incoming and outgoing traffic between all dial in users and your Prestige Note that the filter set s only applies to the dial in users but not the remote nodes You can specify up to 4 filter sets separated by comma e g 1 5 9 12 in each filter field The default is no...

Page 99: ...RIPTION OPTION User Name This is a required field This will be used as the login name for authentication Choose a descriptive word for login for example johndoe Active You can disallow dial in access to this user by setting this field to inactive Menu 14 1 Edit Dial in User User Name Active Yes Password Callback No Phone Supplied by Caller N A Callback Phone N A Rem CLID Idle Timeout 300 Press ENT...

Page 100: ... and send to the Prestige the callback number of his her choice l The default is No i e your Prestige always calls back to the fixed callback number No default Yes Callback Phone If Phone Supplied by Caller is No then this is a required field Otherwise a N A will appear in the field Enter the telephone number to which your Prestige will call back Rem CLID If you enable CLID Authen field in Menu 13...

Page 101: ...Prestige 202 ISDN Router Dial in Server Configuration 6 9 6 4 1 Remote Access Under Windows Figure 6 7 Sample Remote Access ...

Page 102: ...ax Trans Rate Kbps 128 Callback Budget Management Allocated Budget min Period hr IP Address Supplied By Dial in User Yes IP Pool Yes IP Start Addr 192 168 250 250 IP Count 1 2 N A Session Options Edit Filter Sets No Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle This must be PAP for Windows IP Pool for RAS Clients Menu 14 1 Edit Dial in User User Name Dame Active Yes Password Ca...

Page 103: ...lback to a fixed number an intruder will not gain access to your network even if he she stole the password from your user because the Prestige always calls back to the pre configured number The other is ease of accounting For instance your company pays for the connection charges for telecommuting employees and you use your Prestige as the dial in server When you turn on the callback option for the...

Page 104: ... Options Edit Filter Sets No Idle Timeout sec 300 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Set Call Direction and Call Back to Both and No respectively Menu 11 1 Remote Node Profile Rem Node Name LAN_1 Active Yes Call Direction Both Incoming Rem Login lan1 Rem Password Rem CLID Call Back Yes Outgoing My Login lan2 My Password Authen CHAP PAP Pri Phone 456 Sec Phone Edit PP...

Page 105: ...ur Connection Start dialing for node LAN_2 Hit any key to continue DIALING dev 2 ch 0 OUTGOING CALL phone 123 CALL CONNECT speed 64000 type 2 chan 0 LCP opened PAP sending user pswd LCP closed Recv d TERM REQ Recv d TERM ACK state 4 LCP stopped ANSWER CONNECTED ch 7743bc LCP opened IPCP negotiation started IPCP opened Prestige on LAN 1 calls Prestige on LAN 2 PAP authentication Disconnect Prestige...

Page 106: ...s the Prestige on LAN 1 back Prestige on LAN 2 Figure 6 13 Callback With CLID Configuration Menu 11 1 Remote Node Profile Rem Node Name LAN_1 Active Yes Call Direction Both Incoming Rem Login lan1 Rem Password Rem CLID 123 Call Back Yes Outgoing My Login lan2 My Password Authen CHAP PAP Pri Phone 456 Sec Phone Edit PPP Options No Rem IP Addr 192 168 1 1 Edit IP No Telco Option Transfer Type 64K Al...

Page 107: ...Hit any key to terminate INTL CLID check ch 7743bc reason 3026 INTL chanErr chp 7743bc state 6 evt 0300 CALL CONNECT speed 64000 type 2 chan 0 LCP opened CHAP login to remote OK IPCP negotiation started IPCP opened CLID Authentication Prestige on LAN 2 callbacks Connection Menu 13 Default Dial in Setup Telco Options CLID Authen Required PPP Options Recv Authen PAP Compression No Mutual Authen No O...

Page 108: ......

Page 109: ...your local network and make them accessible to the outside world If you do not define any servers for Many to One and Many to Many Overload mapping see ahead NAT offers the additional benefit of firewall protection If no server is defined in these cases all incoming inquiries will be filtered out by your Prestige thus preventing intruders from probing your network For more information on IP addres...

Page 110: ...tion address on the LAN and the IGA is the destination address on the WAN The term Inside refers to the set of networks that are subject to translation Network Address Translation operates by mapping private local IP addresses to globally unique ones required for communication with hosts on other networks It replaces the original IP source address and TCP or UDP source port numbers for Many to One...

Page 111: ...ocal IP addresses to shared global IP addresses 4 Many to Many No Overload In Many to Many No Overload mode the Prestige maps each local IP addresses to unique global IP addresses 5 Server This type allows us to specify multiple inside servers of different types behind the NAT NOTE Port numbers do not change for One to One and Many to Many No Overload NAT mapping types The following table summariz...

Page 112: ...r Account in previous ZyNOS versions is a NAT set with 2 rules Many to One and Server See Section 7 5 1 for a detailed description of the NAT set for SUA The Prestige now has Full Feature NAT support to map global IP addresses to local IP addresses of clients or servers using all mapping types as outlined in Table 7 1 NAT Mapping Types The Prestige supports NAT sets on a remote node basis They are...

Page 113: ...plying NAT in the SMT Menus You apply NAT via Menus 4 and 11 3 as displayed next The next figure shows you how to apply NAT for Internet access in Menu 4 Enter 4 from the Main Menu to go to Menu 4 Internet Access Setup Copyright 1994 2000 ZyXEL Communications Corp Prestige 202 Main Menu Getting Started Advanced Management 1 General Setup 21 Filter Set Configuration 2 ISDN Setup 22 SNMP Configurati...

Page 114: ... following table describes the options for Network Address Translation Menu 4 Internet Access Setup ISP s Name ChangeMe Pri Phone 4125678 Sec Phone My Login N A My Password N A My WAN IP Addr 0 0 0 0 NAT SUA Only Address Mapping Set 255 Telco Options Transfer Type 64K Multilink Off Idle Timeout 100 Press ENTER to Confirm or ESC to Cancel Menu 11 3 Remote Node Network Layer Options Rem IP Addr 172 ...

Page 115: ...section 7 5 1 It is a convenient pre configured read only Many to One port mapping set sufficient for most purposes and helpful to people already familiar with SUA in previous ZyNOS versions NOTE There is also a Server type whose IGA is 0 0 0 0 in this set Address Mapping Set A NAT Server Set is a list of LAN side servers mapped to external ports similar to the old SUA Menu 15 1 before You may ent...

Page 116: ...enu 4 or 11 3 the SMT will use Set 1 which supports all mapping types as outlined in Table 7 3 When you select SUA Only the SMT will use the pre configured Set 255 read only see Section 7 2 The NAT Server set is a list of LAN side servers mapped to external ports To use this set a server rule must be set up inside the NAT Address Mapping set Please see Section 7 5 2 for further information on thes...

Page 117: ...DESCRIPTION OPTIONS EXAMPLE Set Name This is the name of the set you selected in Menu 15 1 or enter the name of a new set you want to create SUA Idx This is the index or rule number 1 Local Start IP This is the starting local IP address ILA 0 0 0 0 Local End IP This is the ending local IP address ILA If the rule is for all local IPs then the Start IP is 0 0 0 0 and the End IP is 255 255 255 255 25...

Page 118: ... look at the differences from the previous menu Note that this screen is not read only so we have extra Action and Select Rule fields Note also that the in the Set Name field means that this is a required field and you must enter a name for the set NOTE If the Set Name field is left blank the entire set will be deleted Figure 7 9 First Set in Menu 15 1 1 NOTE The Type Local and Global Start End IP...

Page 119: ...ote that if this field is left blank the entire set will be deleted E g rule1 Action There are 4 actions The default is Edit Edit means you want to edit a selected rule see following field Insert Before means to insert a rule before the rule selected The rules after the selected rule will then be moved down by one rule Delete means to delete the selected rule and then all the rules after the selec...

Page 120: ...ich you can edit an individual rule and configure the Type Local and Global Start End IPs displayed in Menu 15 1 1 Figure 7 10 Editing the First Rule in a Set Menu 15 1 1 1 rule1 Rule 1 Type Many to One Local IP Start 0 0 0 0 End 255 255 255 255 Global IP Start 0 0 0 0 End N A Server Mapping Set N A Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle ...

Page 121: ...e Many to One Many to Many Overload Many to Many No Overload Server Local IP Local and Global IP fields are N A for the Server Type Start This is the starting local IP address ILA 0 0 0 0 End This is the ending local IP address ILA If the rule is for all local IPs then put the Start IP as 0 0 0 0 and the End IP as 255 255 255 255 This field is N A for One to One and Server types 255 255 255 255 Gl...

Page 122: ...pped to external ports similar to the old SUA Menu 15 1 before If you are using Ethernet Encapsulation with either RR Manager or RR Toshiba Service Type port 12 set to 1025 non editable as displayed in Figure 7 14 Multiple Servers Behind NAT If you wish you can make inside servers for different services e g web or FTP visible to the outside users even though NAT makes your whole inside network app...

Page 123: ...Step 1 Enter 15 in the main menu to go to Menu 15 NAT Setup Step 2 Enter 2 to go to Menu 15 2 NAT Server Setup Figure 7 13 Menu 15 2 NAT Server Sets Menu 15 2 NAT Server Sets 1 Server Set 1 Used for SUA Only 2 Server Set 2 3 Server Set 3 4 Server Set 4 5 Server Set 5 6 Server Set 6 7 Server Set 7 8 Server Set 8 9 Server Set 9 10 Server Set 10 Enter Set Number to Edit ...

Page 124: ...prompt to save your configuration after you define all the servers or press Esc at any time to cancel The most often used port numbers are shown in the following table Please refer to RFC 1700 for further information about port numbers Please also refer to our PNC Disk for more examples and details on NAT Menu 15 2 2 NAT Server Setup Port IP Address 1 Default 0 0 0 0 2 21 192 168 1 33 3 23 192 168...

Page 125: ...tocol 25 DNS Domain Name System 53 HTTP Hyper Text Transfer Protocol or WWW Web 80 PPTP Point to Point Tunneling Protocol 1723 7 6 Examples 7 6 1 Sample 1 Internet Access Only In our Internet access example we only need one rule where all our ILAs Inside Local Addresses map to one dynamic IGA Inside Global Address assigned by our ISP Figure 7 15 NAT Example 1 ...

Page 126: ...ion from the Network Address Translation field in Menus 4 and 11 3 is specifically pre configured to handle this case 7 6 2 Example 2 Internet Access With an Inside Server Figure 7 17 NAT Example 2 Menu 4 Internet Access Setup ISP s Name ChangeMe Pri Phone 4125678 Sec Phone My Login N A My Password N A My WAN IP Addr 0 0 0 0 NAT SUA Only Address Mapping Set 255 Telco Options Transfer Type 64K Mult...

Page 127: ...ver We need to configure 4 rules 2 bi directional and 2 mono directional as follows Rule 1 We map our first IGA to our first inside FTP server for FTP traffic in both directions 1 1 mapping giving both local and global IP addresses Rule 2 We map our second IGA to our second inside FTP server for FTP traffic in both directions 1 1 mapping giving both local and global IP addresses Rule 3 We map our ...

Page 128: ...et 2 that we can configure later Step 1 Enter 15 from the Main Menu Step 2 Enter 1 to configure the Address Mapping Sets Step 3 Choose 1 to begin configuring this new set Enter a Set Name choose the Edit Action and then select 1 from Select Rule field Press Enter to confirm Step 4 Select Type as One to One direct mapping for packets going both ways and enter the local Start IP as 192 168 1 10 the ...

Page 129: ...1 1 1 Example3 Rule 1 Type One to One Local IP Start 192 168 1 10 End N A Global IP Start 10 132 50 1 End N A Server Mapping Set N A Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Menu 15 1 1 Address Mapping Rules Set Name Example3 Idx Local Start IP Local End IP Global Start IP Global End IP Type 1 192 168 1 10 10 132 50 1 1 1 2 192 168 1 11 10 132 50 2 1 1 3 0 0 0 0 255 255 25...

Page 130: ...or example gaming programs do not support NAT Mapping using TCP or UDP port address translation In this case it is better to use Many to Many No Overload mapping as port numbers do not change for Many to Many No Overload and One to One NAT mapping types The following figure illustrates this Menu 15 2 1 NAT Server Setup Used for SUA only Port IP Address 1 Default 0 0 0 0 2 80 192 168 1 21 3 25 192 ...

Page 131: ...tlined in example 3 above to configure these two menus as follows Figure 7 24 Example 4 Menu 15 1 1 1 After you have configured this menu you should see the following screen Menu 15 1 1 1 Example4 Rule 1 Type Many to Many No Overload Local IP Start 192 168 1 10 End 192 168 1 12 Global IP Start 10 132 50 1 End 10 132 50 3 Server Mapping Set N A Press ENTER to Confirm or ESC to Cancel Press Space Ba...

Page 132: ...Mapping Rules Menu 15 1 1 Address Mapping Rules Set Name Example4 Idx Local Start IP Local End IP Global Start IP Global End IP Type 1 192 168 1 10 192 168 1 12 10 132 50 1 10 132 50 3 M M No Ov 2 3 4 5 6 7 8 9 10 Action Edit Select Rule Press ENTER to Confirm or ESC to Cancel ...

Page 133: ...conventions that can be generalized as follows Please check with your telephone company for the services they offer Table 8 1 Supplemental Services By Region EUROPE NORTH AMERICA Call Waiting Call Hold Call Retrieve Additional Call Offering ACO Call Waiting Call Hold Call Retrieve Three Party Conference Flexible Calling FC Conference Drop Transfer Call Forwarding Call Forwarding Busy CFB Call Forw...

Page 134: ...vices are enabled by default except for Call Waiting which is disabled by default but can be enabled in Menu 2 1 ISDN Advanced Setup The Calling Line Indication or Caller ID also in this menu decides whether the other party can see your number when you call If set to Enable default the Prestige sends the caller ID and the party you call can see your number otherwise if set to Disable the caller ID...

Page 135: ...g up the telephone and wait for it to ring before answering the incoming holding call NOTES An incoming caller receives a busy signal if You have two calls active one active and one on hold or both active using Three Way Calling already You are dialing a number on the B channel the incoming caller is attempting to reach but have not yet established a connection 8 5 Three Way Calling Three Way Call...

Page 136: ...ct the two remaining callers together 8 6 Call Transfer Call Transfer allows you to transfer an active call to a third party This service must be subscribed from your telephone company 8 6 1 How to Use Call Transfer Transferring an active call to a third party Once you have an active call Caller A press the flash key to put Caller A on hold and receive a dial tone Dial the third party s telephone ...

Page 137: ...d the number that you want the calls forwarded Check with your telephone company for this access code The second is with the phone flash commands where you pick up the handset and press the flash key before dialing the following Table 8 2 Phone Flash Commands COMMAND MEANING 20 forward number Activate CFB Call Forwarding Busy 21 forward number Activate CFU Call Forwarding Unconditional 22 forward ...

Page 138: ...g port while connecting a telephone set to the other analog port 8 9 1 Using MSN Go to SMT Menu 2 ISDN Setup Select Multiple Subscriber Number MSN or Called Party Subaddress in the Incoming Phone Number Matching field Assign MSN Subaddress numbers to the data POTS ports Then the data port or POTS port will answer incoming calls if and only if the called numbers match the MSN Subaddress numbers ass...

Page 139: ...III Part III ADVANCED MANAGEMENT Chapters 9 to 13 provide information on Prestige Filtering SNMP Telnet Configuration and Capabilities System Maintenance and Call Scheduling ...

Page 140: ......

Page 141: ...side or the Ethernet side Call filtering is used to determine if a packet should be allowed to trigger a call Outgoing packets must undergo data filtering before they encounter call filtering Call filters are divided into two groups the built in call filters and user defined call filters Your Prestige has built in call filters that prevent administrative e g RIP packets from triggering calls These...

Page 142: ...etch Next Filter Set Next Filter Set Available Accept Packet Drop Packet Yes No Yes No Yes Packet intoFilter Filter Set Forward Drop No Check Next Rule Figure 9 1 Filter Rule Process You can apply up to four filter sets to a particular port to block multiple types of packets With each filter set having up to six rules you can have a maximum of 24 rules active for a single port Yes ...

Page 143: ...f 72 filter rules in the system You can apply up to four filter sets to a particular port to block multiple types of packets With each filter set having up to six rules you can have a maximum of 24 rules active for a single port 9 2 Configuring a Filter Set To configure a filter set follow the procedures indicated Step 1 Select option 21 Filter Set Configuration from the Main Menu to open Menu 21 ...

Page 144: ...AN NetBIOS_LAN TELNET_WAN FTP_WAN ______________ ______________ Filter Set 7 8 9 10 11 12 Comments ______________ ______________ ______________ ______________ ______________ ______________ Enter Filter Set Number to Configure 0 Edit Comments N A Press ENTER to Confirm or ESC to Cancel Menu 21 1 Filter Rules Summary A Type Filter Rules M m n 1 Y IP Pr 6 SA 0 0 0 0 DA 0 0 0 0 DP 137 N D N 2 Y IP Pr ...

Page 145: ...inactive Type Refers to the type of filter rule This shows GEN for generic IP for TCP IP GEN for Generic IP for TCP IP Filter Rules The filter rule parameters will be displayed here see ahead M Refers to More Y means an action cannot yet be taken as there are more rules to check which are concatenated with the present rule to form a rule chain When the rule chain is complete an action can be taken...

Page 146: ...rd the packet immediately and skip checking of the remaining rules F means to forward the packet D means to drop the packet N means to check the next rule The protocol dependent filter rules abbreviation are listed as follows If the filter type is IP the abbreviations listed in the following table will be used Table 9 2 Abbreviations Used if Filter Type is IP ABBREVIATION DESCRIPTION Pr Protocol S...

Page 147: ...sible to know the exact address and port on the wire Therefore the Prestige applies the protocol filters to the native IP address and port number before NAT for outgoing packets and after NAT for incoming packets On the other hand the generic or device filters are applied to the raw packets that appear on the wire They are applied at the point when the Prestige is receiving and sending the packets...

Page 148: ...dinates i e 2 3 refers to the second filter set and the third filter rule of that set Filter Type Use space bar to toggle between types of rules Parameters displayed for each type will be different TCP IP Filter Rule Generic Filter Rule Active This field activates deactivates the filter rule Yes No IP Protocol Protocol refers to the upper layer protocol e g TCP is 6 UDP is 17 and ICMP is 1 This va...

Page 149: ...is 0 0 0 0 IP address Source IP Mask Enter the IP mask to apply to the Source IP Addr IP mask Source Port Enter the source port of the packets that you wish to filter The range of this field is 0 to 65535 This field is ignored if it is 0 0 to 65535 Source Port Comp Select the comparison to apply to the source port in the packet against the value given in Source Port None Less Greater Equal Not Equ...

Page 150: ... Select the action for a packet not matching the rule Check Next Rule Forward Drop Once you have completed filling in Menu 21 1 1 TCP IP Filter Rule press Enter at the message Press Enter to Confirm to save your configuration or press Esc to cancel This data will now be displayed on Menu 21 1 Filter Rules Summary The following diagram illustrates the logic flow of an IP filter ...

Page 151: ...tive Check IP Protocol Drop Drop Packet Accept Packet Drop Forward Check Next Rule Check Next Rule Check Next Rule Forward Not Matched Yes No Check Src IP Addr Apply SrcAddrMask to Src Addr Matched Check Dest IP Addr Apply DestAddrMask to Dest Addr Not Matched Not Matched Check Src Dest Port Matched Not Matched Figure 9 8 Executing an IP Filter ...

Page 152: ... the Value to determine a match The Mask and Value are specified in hexadecimal numbers NOTE It takes two hexadecimal digits to represent a byte so if the length is 4 the value in either field will take 8 digits e g FFFFFFFF To configure a generic rule select Generic Filter Rule in the Filter Type field and press Enter to open Menu 21 3 1 Generic Filter Rule as shown in the following figure Figure...

Page 153: ...value in Hexadecimal to compare with the data portion More If Yes a matching packet is passed to the next filter rule before an action is taken or else the packet is disposed of according to the action fields If More is Yes then Action Matched and Action Not Matched will be N A Yes No Log Select the logging option from the following l None No packets will be logged l Action Matched Only packets th...

Page 154: ... entering their numbers separated by commas e g 3 4 6 11 The factory default filter set NetBIOS_LAN is inserted in the protocol filters field under Input Filter Sets in Menu 3 1 in order to prevent local NetBIOS messages from triggering calls to the DNS server Figure 9 10 Filtering Ethernet Traffic 9 4 2 Remote Node Filters Go to Menu 11 5 shown next and enter the number s of the filter set s as a...

Page 155: ...rs Figure 9 12 Default Dial in Filter 9 4 4 Sample FTP_WAN Filter Configuration Before configuring a filter you must have the following information 1 The inbound packet type protocol and port number In this case it is the TCP 06 protocol going to port 20 or 21 Menu 13 1 Default Dial in Filter Input Filter Sets protocol filters device filters Output Filter Sets protocol filters device filters Press...

Page 156: ... a remote node it blocks any FTP connections to the Prestige but continues to permit FTP connections to the local FTP server To configure a filter set to block any file uploading attempts from the outside perform the following procedures Step 1 Go to Menu 21 Filter Set Configuration Step 2 Select a filter set and fill its Edit Comments field as shown next Figure 9 13 Menu 21 Filter Set Configurati...

Page 157: ...g Menu 21 3 2 Menu 21 3 1 TCP IP Filter Rule Filter 3 1 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 20 Port Comp Equal Source IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port Port Comp None TCP Estab No More No Log None Action Matched Drop Action Not Matched Check Next Rule Press ENTER to Confirm or ESC to Cancel Press Space Bar t...

Page 158: ...n Menu 21 3 Filter Rules Summary A Type Filter Rules M m n 1 Y IP Pr 6 SA 0 0 0 0 DA 0 0 0 0 DP 20 N D N 2 Y IP Pr 6 SA 0 0 0 0 DA 0 0 0 0 DP 21 N D F 3 N 4 N 5 N 6 N Enter Filter Rule Number 1 6 to Configure 1 Menu 21 3 2 TCP IP Filter Rule Filter 3 2 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 21 Port Comp Equal Sour...

Page 159: ...N as an example Please see our PNC Disk for more sample filters This filter was designed to block outside users telnetting into the Prestige Figure 9 19 Sample Telnet Filter Menu 11 5 Remote Node Filter Input Filter Sets protocol filters 3 device filters Output Filter Sets protocol filters device filters Call Filter Sets protocol filters device filters Press ENTER to Confirm or ESC to Cancel ...

Page 160: ...gure in this case 3 and press Enter Step 3 Enter a descriptive name or comment in the Edit Comments field in this case TELNET_WAN and press Enter Step 4 Press Enter at the message Press ENTER to confirm to open Menu 21 3 Filter Rules Summary Step 5 Enter 1 to configure the first filter rule the only filter rule of this set Make the entries in this menu as shown in the following figure ...

Page 161: ...ne Action Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel Press space bar to choose this filter rule type The first filter rule type determines all subsequent filter types within a set Select Yes to make the rule active 6 is the TCP protocol The port number for the telnet service TCP protocol is 23 See RFC 1060 for port numbers of well known services Select Equal he...

Page 162: ... TELNET_WAN filter set filter set 3 Menu 21 3 Filter Rules Summary A Type Filter Rules M m n 1 Y IP Pr 6 SA 0 0 0 0 DA 0 0 0 0 DP 23 N D F 2 N 3 N 4 N 5 N 6 N Enter Filter Rule Number 1 6 to Configure 1 This shows you that you have configured and activated A Y a TCP IP filter rule Type IP Pr 6 for destination telnet ports DP 23 M N means an action can be taken immediately The action is to drop the...

Page 163: ...LAN acts as an agent station In this way the manager station on your LAN can monitor your Prestige as it would another station on the network Keep in mind that SNMP is only available if TCP IP is configured Configuring Your Prestige For SNMP Support The following steps describe a simple setup procedure for configuring SNMP management Figure 10 1 Menu 22 SNMP Configuration 1 From the Main Menu sele...

Page 164: ...public Public default Trusted Host Enter the IP address of the trusted host SNMP management station If this field is configured then your Prestige only responds to SNMP messages coming from this address If you leave the field blank default then your Prestige responds to all SNMP messages it receives regardless of origin Trap Community Enter the community name that is sent with each trap to the SNM...

Page 165: ...elnet to remotely configure your Prestige 11 1 About Telnet Configuration Before the Prestige is properly setup for TCP IP the only option for configuring it is through the console port Once your Prestige is configured you can use telnet to configure it remotely as shown in the following figure Figure 11 1 Telnet Configuration on a TCP IP Network ...

Page 166: ...cts to the Prestige directly 11 3 Telnet Capabilities 11 3 1 Single Administrator To prevent confusion and discrepancy on the configuration your Prestige only allows one administrator to log in at any time Your Prestige also gives priority to the console port over telnet If you have already connected to your Prestige via telnet you will be logged out if another user logs in to the Prestige via the...

Page 167: ...tware This chapter describes how to use these tools in detail Select Menu 24 in the main menu to open Menu 24 System Maintenance as shown in the following figure Figure 12 1 Menu 24 System Maintenance Menu 24 System Maintenance 1 System Status 2 System Information and Console Port Speed 3 Log and Trace 4 Diagnostic 5 Backup Configuration 6 Restore Configuration 7 Upload Firmware 8 Command Interpre...

Page 168: ...call 3 resets the counters 4 drops both B1 and B2 and pressing Esc takes you back to the previous screen The following table describes the fields present in Menu 24 1 System Maintenance Status It should be noted that these fields are READ ONLY and are meant to be used for diagnostic purposes Figure 12 2 Menu 24 1 System Maintenance Status The following table describes the fields present in Menu 24...

Page 169: ...oving average of usage for this channel Up Time Time this channel has been connected to the current remote node Chan Shows statistics for B1 and B2 channels respectively This is the information displayed for each channel Own IP Address Refers to the IP address of the Prestige Own CLID Shows your Caller ID Peer IP Address Refers to the IP address of the peer Peer CLID Shows the Caller ID of the pee...

Page 170: ...ion Menu 24 2 1 System Maintenance Information Name Routing IP ZyNOS F W Version V2 50 N 00 b06 6 8 2000 Country Code 225 LAN Ethernet Address 00 a0 c5 21 ce 67 IP Address 192 168 1 1 IP Mask 255 255 255 0 DHCP Server Press ESC or ENTER to Exit LAN Packet Which Triggered Last Call Type IP 45 00 00 3C 02 12 00 00 3B 01 36 49 00 00 00 00 C0 44 87 22 08 00 62 2B 20 04 00 00 00 08 A9 D0 C0 44 87 22 00...

Page 171: ...P Mask This shows the subnet mask of the Prestige DHCP This field shows the DHCP setting None Relay or Server of the Prestige 12 1 2 Console Port Speed You can set up different port speeds for the console port through Menu 24 2 2 Console Port Speed Your Prestige supports 9600 default 19200 38400 57600 and 115200bps for the console port Use space bar to select the desired speed in Menu 24 2 2 as sh...

Page 172: ...information messages are presented in the next figure Figure 12 6 Sample Error and Information Messages 12 2 2 Syslog And Accounting The Prestige uses the UNIX syslog facility to log the CDR Call Detail Record and system messages to a syslog server Syslog and accounting can be configured in Menu 24 3 2 System Maintenance Syslog and Accounting as shown next Figure 12 7 Menu 24 3 2 System Maintenanc...

Page 173: ...No filters are logged when this field is set to No Filters with the individual filter Log Filter field set to Yes are logged when this field is set to Yes PPP Log PPP events are logged when this field is set to Yes POTS Log Voice calls are logged when this field is set to Yes Your Prestige sends five types of syslog messages Please see Enhanced Syslog in the Appendix for the message format Some ex...

Page 174: ...04c0a86614ca849a7b08004a5c020001006162636465666768696a6b6c6d6e6 f7071727374 Jul 19 11 28 56 192 168 102 2 ZyXEL Communications Corp Packet Trigger Protocol 1 Data 4500002c1b0140001f06b50ec0a86614ca849a7b0427001700195b3e00000000600220008cd4000002040 5b4 Jul 19 11 29 06 192 168 102 2 ZyXEL Communications Corp Packet Trigger Protocol 1 Data 45000028240140001f06ac12c0a86614ca849a7b0427001700195b451d14...

Page 175: ...ICE String String Call Connect Disconnect Dir xx Remote Call xxxxx Local Call xxxxx Dir Call Direction 1 Incoming call 2 Outgoing call Remote Call a string type which represents as the remote call number Local Call a string type which represents as the my local call number Jul 19 12 08 25 192 168 102 2 ZyXEL Communications Corp Call Connect Dir 2 Remote Call 40002 Local Call 1 Jul 19 12 08 29 192 ...

Page 176: ...able if the B2 channel is currently in use Reset ISDN This command re initializes the ISDN link to the telephone company ISDN Connection Test You can test to see if your ISDN line is working properly by using this option This command triggers the Prestige to perform a loop back test to check the functionality of the ISDN line If the test is not successful note the error message that you receive an...

Page 177: ... in between Reboot System This option reboots the Prestige Command Mode This option allows you to enter the command mode It allows you to diagnose and test your Prestige using a specified set of commands Manual Call Remote Node If you entered 5 above then enter the remote node number with reference to the remote node listing on Menu 11 Remote Node Setup you wish to call Host IP Address If you ente...

Page 178: ...filename to ras when transferring files to the Prestige i e the internal filenames on the Prestige Renaming the files is not necessary when you transfer files to the Prestige using the XMODEM protocol The following table is a summary Please note that the internal filename refers to the filename on the Prestige and the external filename refers to the filename not on the Prestige i e on your worksta...

Page 179: ...ration to your workstation Backup is highly recommended once your Prestige is functioning properly You must perform backup and restore through the console port Any serial communications program should work fine however you must use XMODEM protocol to perform the download upload Please note that the terms download and upload are relative to the workstation Download means to transfer from another ma...

Page 180: ... Configuration Enter 6 from Menu 24 System Maintenance to restore the configuration from your workstation to the Prestige Again you must use the console port and XMODEM protocol to restore the configuration Keep in mind that the configuration is stored in the flash ROM in the Prestige so even if power failure should occur your configuration is safe Step 1 Go to Menu 24 6 shown next Figure 12 14 Re...

Page 181: ...creen Step 4 Enter where the rom configuration file is on your computer and make sure you choose the XMODEM Protocol Then press Send Step 5 After a successful restoration you will see the following screen Press any key to return to reboot the system Figure 12 16 Successful Restoration Keep in mind that the configuration is stored in the flash ROM in the Prestige so even if power failure should occ...

Page 182: ...r password for instance you will need to use Menu 24 7 2 as you can use this method in debug mode However your customized settings will be reset to the default values including your password being reset to 1234 the Prestige default password Figure 12 17 Menu 24 7 System Maintenance Upload Firmware 12 7 1 Upload Router Firmware The firmware is the program that controls the functions of the Prestige...

Page 183: ...ad enter atgo to restart the Prestige If you replace the current configuration file with the default configuration file i e p202 rom you will lose all configurations that you had before and the speed of the console port will be reset to the default of 9600 bps with 8 data bit no parity 1 stop bit 8n1 and no Flow Control You will need to change your serial communications software to the default bef...

Page 184: ... from this address Step 2 Place the SMT in command interpreter CI mode by entering 8 in Menu 24 System Maintenance Step 3 Enter command sys stdio 0 to disable SMT timeout so the TFTP transfer will not be interrupted Menu 24 7 2 System Maintenance Upload Router Configuration File To upload router configuration file 1 Enter y at the prompt below to go into debug mode 2 Enter atlc after Enter Debug M...

Page 185: ... set binary transfer mode With serial XMODEM transfer the filenames on the PC are your choice With many ftp and tftp clients they are as well as seen next ftp put P202 bin ras This is a sample ftp session showing the transfer of the PC file P202 bin to the Prestige ftp get rom 0 MyP202 cfg This is a sample ftp session saving the current configuration to the PC file MyP202 cfg Using the FTP Command...

Page 186: ... ISP or service administrator has enabled this option Normal The server requires a unique User ID and Password to login Transfer Type Transfer files in either ASCII plain text format or in binary mode Initial Remote Directory Specify the default remote directory path Initial Local Directory Specify the default local directory path Connected to 202 x x x 220 P202 FTP version 1 0 ready at Thu Jan 8 ...

Page 187: ...and Fetch to back up the file on your computer Local File Enter the path and name of the firmware file bin extension or configuration file rom extension on your computer Remote File This is the filename on the Prestige The filename for the firmware is ras and for the configuration file is rom 0 Binary Transfer the file in binary mode Abort Stop transfer of the file 12 7 4 Boot Module Commands Pres...

Page 188: ... the ZyXEL web site or send e mail to the ZyXEL Support Group Figure 12 22 Command Mode Enter Menu Selection Number 8 Copyright c 1994 2000 ZyXEL Communications Corp ras Valid commands are sys exit ether isdn ip ras Debug Command Listing ATHE ATGO ATUR ATUR3 ATBAx ATTD ATSE ATSH print help boot system upload RAS code upload RAS configuration file change baud rate 1 38 4 2 19 2 3 9 6 4 57 6 5 115 2...

Page 189: ...n prevents the Prestige from re dialing to an unreachable phone number It is a list of phone numbers up to a maximum of 14 to which the Prestige will not make an outgoing call If the Prestige tries to dial to a phone number and fails a certain number of times configurable in Menu 24 9 1 then the phone number is placed on the blacklist You will have to enable the number manually before the Prestige...

Page 190: ...t on the blacklist The default is 0 and the blacklist control is not enabled Retry Interval sec Elapsed time after a call fails before another call may be retried This applies before a telephone number is blacklisted 12 9 2 Blacklist The phone numbers on the blacklist are numbers that the Prestige had problems connecting in the past The only operation allowed is for you to take a number off the li...

Page 191: ... 9 3 shows the budget management statistics for outgoing calls Figure 12 26 Menu 24 9 3 Budget Management Menu 24 9 2 Blacklist Phone Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Remove Selection 1 14 Menu 24 9 3 Budget Management Remote Node 1 isp1 2 3 4 5 6 7 8 9 Dial in User Connection Time Total Budget No Budget No Budget Elapsed Time Total Period No Budget No Budget Reset Node 0 to update screen ...

Page 192: ...ng the index of a remote node or the dial in users The budget and the reset period can be configured in Menu 11 and 13 for a remote node and for the dial in user respectively 12 9 4 Call History This is the fourth option in Call Control and relays information about past incoming and outgoing calls Figure 12 27 Call History Table 12 8 Call History Fields FIELD DESCRIPTION Phone Number This is the t...

Page 193: ...hen you power up your Prestige Menu 24 10 does just that it allows you to update the time and date settings of your Prestige The real time is then displayed in the Prestige error logs If you do not choose a time service protocol that your time server will send when the Prestige powers up you can enter the time manually but each time the system is booted the time and date will be reset to 1970 1 1 ...

Page 194: ...our ISP network administrator or use trial and error to find a protocol that works If you select None this is the default value you can enter the time manually but each time the system is booted the time and date will be reset to 1970 1 1 0 0 0 Time Server IP Address Enter the IP address of the your time server Check with your ISP network administrator if you are unsure of this information Current...

Page 195: ...____________ ______________ ______________ ______________ ______________ ______________ Schedule Set 7 8 9 10 11 12 Name ______________ ______________ ______________ ______________ ______________ ______________ Enter Schedule Set Number to Configure Edit Name N A Press ENTER to Confirm or ESC to Cancel Copyright c 1994 2000 ZyXEL Communications Corp Prestige 202 Main Menu Getting Started Advanced ...

Page 196: ... Set Setup The action for a remote node configured with a schedule set is Forced On Forced Down Enable Dial On Demand or Disable Dial On Demand Forced On means that the connection is maintained whether or not there is a demand call on the line and persist for the time period specified in the Duration field Forced Down means that the connection is blocked whether or not there is a demand call on th...

Page 197: ...eduled time elapses Once Weekly Once Date If you selected Once in the How Often field above then enter the date the set should activate here in year month date format Weekdays Day If you selected Weekly in the How Often field above then select the day s the set should activate and recur by going to that day s and pressing space bar then Enter to select Yes Yes No N A Start Time Enter the start tim...

Page 198: ...Both Edit IP No Incoming Telco Option Rem Login Transfer Type 64K Rem Password Allocated Budget min Rem CLID Period hr Call Back No Schedules 1 3 4 11 Outgoing Carrier Access Code My Login Nailed Up Connection N A My Password Toll Period sec 0 Authen CHAP PAP Session Options Pri Phone Edit Filter Sets No Sec Phone Idle Timeout sec 100 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Togg...

Page 199: ...IV Part IV TROUBLESHOOTING Chapter 14 provides information about solving common problems some Appendices Acronyms and Abbreviations as well as an Index ...

Page 200: ......

Page 201: ...n you power on the Prestige Check the connection between the AC adapter and the Prestige If error persists you may have a hardware problem In this case you should contact technical support 1 Check to see if the Prestige is connected to your computer s serial port VT100 terminal emulation 9600 bps is the default speed of the Prestige upon leaving the factory Try other speeds in case it has been cha...

Page 202: ...fy the provisioning information for your switch by contacting your telephone company The ISDN initialization failed This problem occurs when you attempt to save the parameters entered in Menu 2 but receive the message Save successful but Failed to initialize ISDN Press Esc to exit Check your SPID numbers if the ISDN LED is blinking slowly as this indicates that SPID negotiation has failed North Am...

Page 203: ...Cannot ping any station on the LAN Verify that the IP address and the subnet mask are consistent between the Prestige and the workstations 14 4 Problems Connecting to a Remote Node or ISP Table 14 4 Troubleshooting a Connection to a Remote Node or ISP PROBLEM CORRECTIVE ACTION Check Menu 24 1 to verify the line status If it indicates down then refer to the section on the line problems Cannot conne...

Page 204: ... Authen In Menu 14 verify the user name and password for the remote dial in user If the remote dial in user is negotiating IP verify that the IP address is supplied correctly in Menu 13 Check that either the remote dial in user is supplying a valid IP address or that the Prestige is assigning a valid address from the IP pool A remote user cannot dial in If the remote dial in user is negotiating IP...

Page 205: ... Calling Line Identification CSU DSU Channel Service Unit Data Service Unit DCE Data Communications Equipment DOVBS Data Over Voice Bearer Service DHCP Dynamic Host Configuration Protocol DNS Domain Name System DTE Data Terminal Equipment IANA Internet Assigned Number Authority IP Internet Protocol IPCP IP Control Protocol IPX Internetwork Packet eXchange ISDN Integrated Service Digital Network IS...

Page 206: ...c Switched Telephone Network RFC Request For Comment RIP Routing Information Protocol SAP IPX Service Advertising Protocol SNMP Simple Network Management Protocol SPID Service Profile Identifier SUA Single User Account TA ISDN Terminal Adapter TFTP Trivial File Transfer Protocol TCP Transmission Control Protocol UDP User Datagram Protocol UTP Unshielded Twisted Pair cable WAN Wide Area Network ...

Page 207: ...YSLOG_NOTICE String String Packet trigger Protocol xx Data xxxxxxxxxx x Protocol 1 IP 2 IPX 3 IPXHC 4 BPDU 5 ATALK 6 IPNG Data We will send forty eight Hex characters to the server Filter Log SdcmdSyslogSend SYSLOG_FILLOG SYSLOG_NOTICE String String IP Src xx xx xx xx Dst xx xx xx xx prot spo xxxx dpo xxxx S04 R01mD IP is the packet header and S04 R01mD means filter set 4 S and rule 1 R match m dr...

Page 208: ...11W Plug North American standards Safety standards UL CUL UL 1950 CSA C22 2 No 234 M90 European Union AC Power Adapter model AD 1201200DV Input power AC 230Volts 50Hz 0 2A Output power DC 12Volts 1 2A Power consumption 9 5W Plug European Union standards Safety standards TUV CE EN 60950 AC Power Adapter model JAD 121200E Input power AC 230Volts 50Hz Output power DC 12Volts 1 2A Power consumption 9 ...

Page 209: ...cheduling 1 1 13 1 Call Transfer 8 4 Call Waiting 2 22 8 2 8 3 Callback 1 6 4 4 6 5 6 8 6 11 6 14 Callback Support 6 3 Callback with CLID 6 14 Caller ID 1 5 2 22 Calling Line Indication 2 22 CAPI 2 17 CDR 12 7 C CDR sample 12 7 CHAP 4 4 6 4 CHAP PAP 6 4 CLID 1 3 4 3 6 3 6 4 6 8 CLID Authentication 6 11 CLID Callback Support 1 3 COM port 2 3 Common ISDN Application Program Interface 2 17 Compatibil...

Page 210: ...cess 9 2 Filter Rule Setup 9 7 Filter Rules Summary 9 4 9 17 Filter Set Configuration 9 4 9 16 Filter Sets 9 7 Filter type 9 6 Filter Types and NAT 9 7 Filtering 9 1 9 7 Firmware Upgrade 1 4 Flash Key 8 2 Front Panel 2 1 FTP Client 12 17 FTP Client Software 12 18 FTP Command 12 17 FTP Server 7 20 FTP_WAN 9 15 Full Network Management 1 3 G Gateway 5 8 GEN Filter Type 9 6 General Setup 2 10 Get Comm...

Page 211: ... 6 4 N Nailed up Connection 4 5 NAT Advantages 7 1 Application 7 4 Applying NAT in the SMT Menus 7 5 Configuring 7 7 Examples 7 17 How NAT Works 7 2 Mapping Types 7 3 Multiple Servers 7 14 Non NAT Friendly Application Programs 7 22 Ordering Rules 7 11 NAT Mapping Types 7 3 NAT Setup 7 5 NetCAPI 2 17 NetCAPI Server 2 18 NetCAPI Setup 2 20 NetMeeting 1 1 Network Address Translation 1 1 7 1 Network I...

Page 212: ... Account 3 13 SMT Abbreviation 7 3 SMT Interface Summary 2 7 SNMP 1 1 SNMP Configuration 10 1 SPID xx 2 11 Stac data compression 1 4 Static Route Setup 5 6 Static Routing Topology 5 6 SUA Single User Account See NAT Subnet Mask 3 1 3 2 3 7 5 5 5 8 9 9 Supplemental Services 8 1 8 2 Supplementary Voice Features 1 4 Supplementary Voice Services 2 13 Switch Type 2 11 2 12 14 2 Syntax Conventions xxi S...

Page 213: ...Date Setting 12 26 12 27 Time Zone 12 27 Toll Period 4 5 Tracing 1 3 Trap Community 10 2 Destination 10 2 Troubleshooting ISDN Line 14 2 LAN Interface 14 3 Remote Node or ISP 14 3 Remote User to Dial in 14 4 Starting Up the Prestige 14 1 Trusted Host 10 2 U UNIX Syslog 12 7 Upload Firmware 12 13 Upload Router Configuration File 12 15 UTP 2 3 W WAN address 5 5 Z ZyNOS 7 5 7 7 12 5 ZyNOS firmware fi...

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