Chapter 3 Troubleshooting
STB-1001S2 User’s Guide
32
2
Check the hardware connections. See the Quick Start Guide and
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Turn the STB off and on.
5
If the problem persists, contact the vendor.
V
I cannot operate the STB using the remote control.
1
See your Quick Start Guide for instructions on using the remote control.
2
If the
REMOTE
(
)
LED does not blink when you press a remote control button, the
remote control’s batteries may be improperly inserted or dead. Check they are properly
inserted, or try replacing them.
3
Move closer to the STB and try again.
4
If the problem persists, contact your vendor.
3.2 STB Access and Login
V
I forgot the IP address for the STB.
The default IP address is
192.168.1.1
. Use the
System Setup
menu to check the current IP
V
I forgot the password for the Advanced menus.
1
The default password is
123456
.
V
I cannot see or access the
Login
menu.
1
Make sure the LEDs are behaving as expected. See the Quick Start Guide and
2
If the problem continues, contact the vendor.
Summary of Contents for SMG-700
Page 2: ......
Page 8: ...Contents Overview STB 1001S2 User s Guide 8 ...
Page 14: ...List of Tables STB 1001S2 User s Guide 14 ...
Page 16: ...16 ...
Page 20: ...Chapter 1 Introducing the STB STB 1001S2 User s Guide 20 ...
Page 34: ...Chapter 3 Troubleshooting STB 1001S2 User s Guide 34 ...
Page 40: ...40 ...
Page 62: ...Appendix A Setting up Your Computer s IP Address STB 1001S2 User s Guide 62 ...
Page 76: ...Appendix C Legal Information STB 1001S2 User s Guide 76 ...