ZyXEL Communications Prestige P2000W V2 Quick Start Manual Download Page 22

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ZyXEL

P-2000W Quick Start Guide

Page

Support

If your phone is experiencing service or account related issues, please contact BroadVoice for

assistance:

Live Customer Support 24 Hours a Day x 7 Days a Week

Phone: (978) 418-7300

611 (from your BroadVoice phone)

Email:

[email protected]

http://www.broadvoice.com

If you’re having problems with your P-2000W hardware, please contact ZyXEL Technical

Support:

ZyXEL

Communications, Inc.

Monday-Friday: 6am – 8pm Pacific

Weekend/ Holiday : 8am – 6pm Pacific

Toll Free: (800) 978-7222

Fax: (714) 632-0858

Email:

[email protected]

http://www.us.zyxel.com/support

Thanks for choosing

and

ZyXEL

Summary of Contents for Prestige P2000W V2

Page 1: ...P 2000W_V2 VoIP Wi Fi Phone Quick Start Guide Version BV_1 0 1 2006 ZyXEL TM...

Page 2: ...and have received this box as a result of that order simply follow the steps in this Quick Start Guide to get set up If you purchased this device from a BroadVoice retail partner you will need to acti...

Page 3: ...time This guide will also show you how to use Broadvoice s calling features such as Call Forwarding Call Waiting and so forth You can also change your advanced settings by logging onto the BroadVoice...

Page 4: ...will need A 802 11b or 802 11g wireless router An existing High Speed Internet connection DSL Cable Satellite etc A computer with a web browser for BroadVoice sign up at www broadvoice com High Speed...

Page 5: ...P 2000W s menus using the LCD Screen 5 OK key This key is used to select menu options from the LCD Screen 6 Call key The green Call key is used to initiate or receive voice calls 7 Power End key The r...

Page 6: ...ZyXEL P 2000W Quick Start Guide Page 6...

Page 7: ...to start talking Follow these quick steps to get started 1 Charge your Phone 2 Setting Up BroadVoice on your Phone 3 Connect the Phone to your Wireless Network 4 Setting Up WEP on your Phone Optional...

Page 8: ...emove the gray rubber cover on the bottom of the phone Plug the included power adapter into a wall outlet and plug the other end into the phone s power jack as shown below The OK key on the phone will...

Page 9: ...ich can usually be found on the bottom of the phone s box near the UPC code The MAC address should begin with 00A0C5XXXXXX or 001349XXXXXX Otherwise use these steps to get the MAC address off the phon...

Page 10: ...ount My Devices menu OR If you don t have a BroadVoice account click on the Sign Up link Follow the instructions to sign up for your BroadVoice account You will need your phone s MAC address for this...

Page 11: ...ng the Down Arrow key and press the Left Selector key button again Select 1 Site Survey with the Left Selector key Your device will now scan for all the available wireless networks The number next to...

Page 12: ...es When finished the LCD Screen should display Registered Proceed to Section 5 Making and Receiving Calls If the screen still displays Net failed with an error code please retry the steps in this sect...

Page 13: ...or key Scroll to either 2 64 bit or 3 128 bit security for your WEP encryption mode The WEP encryption mode must match that of your wireless network Press the Left Selector key to make your selection...

Page 14: ...settings press the Right Selector key twice to save your new settings An hourglass will appear on the LCD Screen indicating your phone is saving the new settings Your phone will now reboot Once the p...

Page 15: ...Then dial the desired number using the keypad and press the green Call key Press the red Power End key to terminate the call To receive a call press the green Call key Press the red Power End key to...

Page 16: ...Greeting 2 Play Greeting 3 Default Greeting Previous Menu Repeat Menu 1 Record Greeting 2 Play Greeting 3 Default Greeting Previous Menu Repeat Menu 1 Access Voice Mail 3 Record Name 4 Call Forwarding...

Page 17: ...Call Forwarding No Answer feature A recording indicates successful deactivation when this code is dialed Your phone will ring until you answer it or the caller is forwarded to the voice mail system Ou...

Page 18: ...peed dial code for your party the number you want to program to that code and finally the pound key For example to assign code 10 to BroadVoice Customer Support dial 75 10 9783233300 A recording indic...

Page 19: ...ct the P 2000W to the AC adapter The signal icon is blinking The signal quality is low or the P 2000W cannot connect to the wireless network Move the P 2000W closer to your wireless router or connect...

Page 20: ...t Busy Signal Reboot your equipment as described in the Rebooting your Equipment section Net failed message If the screen displays Net failed the phone cannot connect to your wireless network Verify y...

Page 21: ...Once it s booted up use your web browser to verify that you have an Internet connection 5 Power up your P 2000W handset and wait for it to boot up Once it s booted up try placing a call 6 If problems...

Page 22: ...ww broadvoice com If you re having problems with your P 2000W hardware please contact ZyXEL Technical Support ZyXEL Communications Inc Monday Friday 6am 8pm Pacific Weekend Holiday 8am 6pm Pacific Tol...

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ZyXEL Communications Prestige P2000W V2, Quick Start Manual

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Summary of Contents for Prestige P2000W V2

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