ZyXEL Communications Prestige 2602RL-D3A Support Notes Download

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Prestige 2602RL-D3A Support Notes

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To active Attendant Transfer please follow the below step:

Step 1: A flash, B MOH (Music On Hold).

Step 2: A dial to C.

Step 3: C rings, A hears the ring back tone.
Step 4: C off hook, A and C start Conversation.

Step 5: A flash + *98#.

Step 6: B and C start conversation, A hears the busy tone.

Internal Call

This feature is ZyXEL proprietary implementation.

When you have two phones attached to the P2602RLx phone ports, you just dial "####" on one of the two
phones, another phone will ring.

Call Park / Call Pickup

Call Park/Pickup function allows you to place a call on hold first, then it can be retrieved from another phone in

Summary of Contents for Prestige 2602RL-D3A

Page 1: ...Prestige 2602RL D3A Support Notes Version 3 40 Sep 2007...

Page 2: ...g IP Alias 74 Using Call Scheduling 76 Using IP Multicast 81 Using Prestige traffic redirect 83 Using Universal Plug n Play UPnP 85 PSTN LIFELINE APPLICATION NOTES 91 Usage of PSTN Lifeline 91 Lifelin...

Page 3: ...ations by using FTP client program via LAN 130 Why can t I make Telnet to Prestige from WAN 130 What should I do if I forget the system password 130 What is SUA When should I use SUA 130 What is the d...

Page 4: ...t is the difference between SUA and Multi NAT 138 What is BOOTP DHCP 138 What is DDNS 139 When do I need DDNS service 139 What DDNS servers does the Prestige support 139 What is DDNS wildcard 139 Does...

Page 5: ...ll fail what should I do 145 I suspect there is a hardware problem with my Prestige what should I do 145 FIREWALL FAQ 145 What is a network firewall 145 What makes Prestige firewall secure 145 What ar...

Page 6: ...ice there are some components needs to be checked before accessing the Internet Before you begin Setting up the Windows Setting up the Prestige router Troubleshooting Before you begin The Prestige is...

Page 7: ...ufacturers then select TCP IP from the Network Protocols and click OK 3 TCP IP Configuration Follow these steps to configure Windows TCP IP In the Control Panel Network window click the TCP IP entry t...

Page 8: ...gure it Before configuring the router using Browser please be sure there is no Telnet or Console login 1 Retrieve Prestige Web Please enter the LAN IP address of the Prestige router in the URL locatio...

Page 9: ...Prestige 2602RL D3A Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 9 The Web screen shown below takes PPPoE as the example...

Page 10: ...ions Corporation 10 Setup the Prestige as a DHCP Relay What is DHCP Relay DHCP stands for Dynamic Host Configuration Protocol In addition to the DHCP server feature the P2602 supports the DHCP relay f...

Page 11: ...Setup the Prestige as a DHCP Client 1 Toggle the DHCP to Relay in menu 3 2 and enter the IP address of the DHCP server in the Relay Server Address field Menu 3 2 TCP IP and DHCP Setup DHCP Setup DHCP...

Page 12: ...le machine to the outside world A service is identified by the port number Also since you need to specify the IP address of a server in the Prestige a server must have a fixed IP address and not be a...

Page 13: ...using the Prestige s WAN IP address which can be obtained from menu 24 1 For example Configuring an internal Web server for outside access Menu 15 2 NAT Server Setup Rule Start Port No End Port No IP...

Page 14: ...he Windows NT Server 4 0 Remote Access Server Windows Dial Up Networking uses the Internet standard Point to Point PPP to provide a secure optimized multiple protocol network connection over dial up t...

Page 15: ...ection with a remote private network in the Prestige SUA case In ZyNOS all PPTP packets can be forwarded to the internal PPTP Server WinNT server behind SUA The port number of the PPTP has to be enter...

Page 16: ...need to connect Prestige router to your ISP first Enter the IP address of the PPTP server WinNT server and the port number for PPTP as shown below Menu 15 2 NAT Server Setup Used for SUA Only Rule St...

Page 17: ...a VPN connection from the Win9x client to the NT server you need to know the exact Internet IP address that the ISP assigns to Prestige router in SUA mode and enter this IP address in the VPN dial up...

Page 18: ...the Prestige thus preventing intruders from probing your network The SUA feature that the Prestige supports previously operates by mapping the private IP addresses to a global IP address It is only o...

Page 19: ...s Single User Account feature that previous ZyNOS routers supported the SUA only option in today s routers 4 Many to Many Overload In Many to Many Overload mode the Prestige maps the multiple ILA to...

Page 20: ...Server The Prestige now has Full Feature NAT support to map global IP addresses to local IP addresses of clients or servers With multiple global IP addresses multiple severs of the same type e g FTP...

Page 21: ...MBS 0 My Login cso zyxel My Password Idle Timeout sec 0 IP Address Assignment Dynamic IP Address N A Network Address Translation Full Feature Address Mapping Set 1 Press ENTER to Confirm or ESC to Ca...

Page 22: ...apping Sets and NAT Server Sets Use the Address Mapping Sets menus and submenus to create the mapping table used to assign global addresses to LAN clients Each remote node must specify which NAT Addre...

Page 23: ...et s first look at Option 255 Option 255 is equivalent to SUA in previous ZyXEL routers The fields in this menu cannot be changed Entering 255 brings up this screen Menu 15 1 1 Address Mapping Rules S...

Page 24: ...starting local IP address ILA If the rule is for all local IPs then the Start IP is 0 0 0 0 and the End IP is 255 255 255 255 255 255 255 255 Global Start IP This is the starting global IP address IG...

Page 25: ...rt a new rule before the rule selected The rule after the selected rule will then be moved down by one rule Delete means to delete the selected rule and then all the rules after the selected one will...

Page 26: ...Many No Overload Server Local IP Start This is the starting local IP address ILA 0 0 0 0 End This is the ending local IP address ILA If the rule is for all local IPs then put the Start IP as 0 0 0 0 a...

Page 27: ...fy for port 80 Web the server at IP address 192 168 1 36 and for port 21 FTP another at IP address 192 168 1 33 Please note that a server can support more than one service e g a server can provide bot...

Page 28: ...0 0 0 Press ENTER to Confirm or ESC to Cancel The most often used port numbers are shown in the following table Please refer RFC 1700 for further information about port numbers Service Port Number FT...

Page 29: ...yISP Encapsulation PPPoE Multiplexing LLC based VPI 0 VCI 33 ATM QoS Type UBR Peak Cell Rate PCR 0 Sustain Cell Rate SCR 0 Maximum Burst Size MBS 0 My Login cso zyxel My Password Idle Timeout sec 0 IP...

Page 30: ...pre configured to handle this case 2 Internet Access with an Internal Server In this case we do exactly as above use the convenient pre configured SUA Only set and also go to Menu 15 2 NAT Server Set...

Page 31: ...have two very busy internal FTP servers and also an internal general server for the web and mail In this case we want to assign the 3 IGAs by the following way using 4 NAT rules 5 Rule 1 One to One ty...

Page 32: ...Login cso zyxel My Password Retype to Confirm Idle Timeout 100 IP Address Assignment Static IP Address IGA3 IP Subnet Mask N A Gateway IP Address N A Network Address Translation Full Feature Press ENT...

Page 33: ...Selecting One to One type to map the FTP Server 2 with ILA2 192 168 1 11 to IGA2 Menu 15 1 1 2 Rule 2 Type One to One Local IP Start 192 168 1 11 End N A Global IP Start Enter IGA2 End N A Press ENTER...

Page 34: ...GA3 Menu 15 1 1 4 Rule 4 Type Server Local IP Start N A End N A Global IP Start Enter IGA3 End N A Press ENTER to Confirm or ESC to Cancel When we have configured all four rules Menu 15 1 1 should loo...

Page 35: ...er from Menu 15 2 NAT Server Setup not Set 1 Set 1 is used for SUA Only case Menu 15 2 NAT Server Setup Rule Start Port No End Port No IP Address 1 Default Default 0 0 0 0 2 80 80 192 168 1 20 3 25 25...

Page 36: ...NAT mapping types thus each user login to the server using a unique global IP address The following figure illustrates this One rule configured for using Many to Many No Overload mapping type is shown...

Page 37: ...A Global IP Start Enter IGA1 End N A Press ENTER to Confirm or ESC to Cancel Menu 15 1 1 2 Rule 2 Type One to One Local IP Start 192 168 1 11 End N A Global IP Start Enter IGA2 End N A Press ENTER to...

Page 38: ...multiple type of NAT mapping rules SUA One to One Many to One Many to Many overload Many One to One Server The following table summarizes these types NAT Type IP Mapping One to One ILA1 IGA1 Many to O...

Page 39: ...ture The Prestige allows you to configure up to twelve filter sets with six rules in each set for a total of 72 filter rules in the system You can apply up to four filter sets to a particular port to...

Page 40: ...n 40 Filter Types and SUA Conceptually there are two categories of filter rules device and protocol The Generic filter rules belong to the device category they act on the raw data from to LAN and WAN...

Page 41: ...all and output filter sets If SUA is enabled SUA converts the source IP address from 192 168 1 33 to 203 205 115 6 and port number from 1023 to 4034 WAN device output and call filter sets The sequence...

Page 42: ...Generic Filter Rule Filter 1 1 Filter Type Generic Filter Rule Active Yes Offset 0 Length 0 Mask N A Value N A More No Log None Action Matched Check Next Rule Action Not Matched Check Next Rule Menu 2...

Page 43: ...and protocol filter categories two new menus Menu 11 5 and Menu 13 1 have been added as well as some changes made to the Menu 3 1 Menu 11 1 and Menu 13 The new fields are shown below Menu 3 1 Menu 3...

Page 44: ...device filter set to the protocol filters field Even though SMT will prevent the inconsistency from being entered in ZyNOS it is unable to resolve the intermixing problems existing in the filter sets...

Page 45: ...ing this filter below o Create a filter set in Menu 21 e g set 1 o Create three filter rules in Menu 21 1 1 Menu 21 1 2 Menu 21 1 3 Rule 1 block the HTTP packet TCP 06 protocol with port number 80 Rul...

Page 46: ...on IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 80 Port Comp Equal Source IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port Port Comp None TCP Estab No More No Log None Action Matched Drop Action Not Matched Check Next Ru...

Page 47: ...Rule 3 for c DNS packet UDP 17 Port number 53 Menu 21 1 2 TCP IP Filter Rule Filter 1 2 Filter Type TCP IP Filter Rule Active Yes IP Protocol 17 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask...

Page 48: ...put Protocol Filter Set in the remote node setup A filter for blocking a specific client Configuration 1 Create a filter set in Menu 21 e g set 1 Menu 21 Filter Set Configuration Filter Filter Set Com...

Page 49: ...CP Estab N A More No Log None Action Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel Key Settings Source IP addr Enter the client IP in this field IP Mask here the IP m...

Page 50: ...on Now a client on the LAN is trying to ping Prestige ras sys trcp sw off ras sys trcp disp TIME 37c060 enet0 RECV len 74 call 0 0000 00 a0 c5 01 23 45 00 80 c8 4c ea 63 08 00 45 00 0010 00 3c eb 0c...

Page 51: ...r 1280 Optional Data 32 bytes Configurations From the above first trace we know a client is trying to ping request the Prestige router And from the second trace we know the Prestige router will send a...

Page 52: ...tarts at 7th octets we need to skip the first octets of the destination MAC address Length in bytes Set to 6 since MAC address has 6 octets Mask in hexadecimal Specify the value that the Prestige will...

Page 53: ...e also Generic Filter Rule but not others Because the Generic and TCPIP IPX filter rules must be in different filter sets Menu 21 1 2 Generic Filter Rule Filter 1 2 Filter Type Generic Filter Rule Act...

Page 54: ...d 2 rules respectively based on the following packets in SMT menu 21 Filter Set 1 o Rule 1 Destination port number 137 with protocol number 6 TCP o Rule 2 Destination port number 137 with protocol num...

Page 55: ...e 1 Edit Comments Press ENTER to Confirm or ESC to Cancel Configure the first filter set NetBIOS_WAN by selecting the Filter Set number 1 Rule 1 Destination port number 137 with protocol number 6 TCP...

Page 56: ...e Yes IP Protocol 17 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 137 Port Comp Equal Source IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 0 Port Comp None TCP Estab N A More No Log None...

Page 57: ...P Estab No More No Log None Action Matched Drop Action Not Matched Check Next Rule Press ENTER to Confirm or ESC to Cancel Rule 4 Destination port number 138 with protocol number 17 UDP Menu 21 1 4 TC...

Page 58: ...5 TCP IP Filter Rule Filter 1 5 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 139 Port Comp Equal Source IP Addr 0 0 0 0 I...

Page 59: ...Log None Action Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel After the first filter set is finished you will get the complete rules summary as below Menu 21 2 Filte...

Page 60: ...r 6 TCP Menu 21 2 1 TCP IP Filter Rule Filter 2 1 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 53 Port Comp Equal Source...

Page 61: ...ion Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel 1 After the first filter set is finished you will get the complete rules summary as below Menu 21 2 Filter Rules Sum...

Page 62: ...el com tw regardless of the WAN IP of the Prestige When the ISP assigns the Prestige a new IP the Prestige must inform the DDNS server the change of this IP so that the server can update its IP to DNS...

Page 63: ...Service Provider WWW DynDNS ORG Active Yes Host the local server s host name EMAIL USER Password Enable Wildcard No Key Settings for using DDNS function Option Description Service Provider Enter the D...

Page 64: ...ion The operations allowed are Get GetNext Set and Trap These functions operates on variables that exist in network nodes Examples of variables include statistic counters node port status and so on Al...

Page 65: ...NMS and managed devices can be any of four different types of commands 6 Reads Read is used to monitor the managed devices NMSs read variables that are maintained by the devices 7 Writes Write is used...

Page 66: ...riable from a table or list within an agent In SNMPv1 when a NMS wants to retrieve all elements of a table from an agent it initiates a Get operation followed by a series of GetNext operations Set All...

Page 67: ...a particular object variable Variable bindings Associates particular object with their value 3 ZyXEL SNMP Implementation ZyXEL currently includes SNMP support in some Prestige routers It is implement...

Page 68: ...port number The port number is its interface index under the interface group authenticationFailure defined in RFC 1215 When receiving any SNMP get or set requirement with wrong community this trap is...

Page 69: ...Configure the Prestige for SNMP The SNMP related settings in Prestige are configured in menu 22 SNMP Configuration The following steps describe a simple setup procedure for configuring all SNMP settin...

Page 70: ...e NMS The default is public Trusted Host Enter the IP address of the NMS The Prestige will only respond to SNMP messages coming from this IP address If 0 0 0 0 is entered the Prestige will respond to...

Page 71: ...og conf by adding the following line at the end of the etc syslog conf file local1 var log zyxel log Where var log zyxel log is the full path of the log file 3 Restart syslogd CDR log call messages Fo...

Page 72: ...ver Example Jul 19 11 28 39 192 168 102 2 ZyXEL Communications Corp Packet Trigger Protocol 1 Data 4500003c100100001f010004c0a86614ca849a7b08004a5c020001006162636465666768696a6b6c6d6e6f7071727374 Jul...

Page 73: ...P IPXCP Example Jul 19 11 43 25 192 168 1 1 ZyXEL Communications Corp ppp LCP Starting Jul 19 11 43 29 192 168 1 1 ZyXEL Communications Corp ppp IPCP Starting Jul 19 11 43 34 192 168 1 1 ZyXEL Communi...

Page 74: ...twork can be configured in menu 3 2 as usual The second and third networks that we call IP Alias 1 and IP Alias 2 can be configured in menu 3 2 1 IP Alias Setup There are three internal virtual LAN in...

Page 75: ...Menu 3 2 TCP IP and DHCP Setup DHCP Setup DHCP Server Client IP Pool Starting Address 192 168 1 33 Size of Client IP Pool 32 Primary DNS Server 0 0 0 0 Secondary DNS Server 0 0 0 0 Remote DHCP Server...

Page 76: ...Direction None Version RIP 1 Incoming protocol filters Outgoing protocol filters IP Alias 2 Yes IP Address 192 168 3 1 IP Subnet Mask 255 255 255 0 RIP Direction None Version RIP 1 Incoming protocol...

Page 77: ...Down Enable Dial On Demand or Disable Dial On Demand on specified date and time SMT Menu for Call Scheduling 1 Edit the Schedule sets in menu 26 Prestige 2602RL D3 Main Menu Getting Started Advanced...

Page 78: ...e 1 Edit Name ZyXEL Press ENTER to Confirm or ESC to Cancel 3 The Menu 26 1 Schedule Set Setup is as follows Menu 26 1 Schedule Set Setup Active Yes Start Date yyyy mm dd 2004 01 01 How Often Once Onc...

Page 79: ...mand The remote node accepts Dial on demand during this period Disable Dial On Demand The remote node denies any demand dial during the period For the existing connected nodes it will be dropped after...

Page 80: ...n boot time Time service is implemented by the Daytime protocol RFC 867 Time protocol RFC 868 and NTP protocol RFC 1305 You have to assign an IP address of a time server and then the Prestige will get...

Page 81: ...protocol used to support multicast groups The latest version is version 2 see RFC2236 IP hosts use IGMP to report their multicast group membership to any immediate neighbor multicast routers so the mu...

Page 82: ...Prestige s remote node in menu 11 3 Menu 11 3 Remote Node Network Layer Options IP Options Bridge Options IP Address Assignment Dynamic Ethernet Addr Timeout min N A Rem IP Addr 0 0 0 0 Rem Subnet Ma...

Page 83: ...xiliary backup of your WAN connection Once Prestige detects it s WAN connectivity is broken Prestige will try to forward outgoing traffic to backup gateway that users specify in traffic redirect confi...

Page 84: ...Prestige periodically pings the addresses configured here and uses the other WAN backup connection if configured if there is no response Fail Tolerance Type the number of times 2 recommended that you...

Page 85: ...your backup gateway in dotted decimal notation The Prestige automatically forwards traffic to this IP address if the Prestige s Internet connection terminates Back Click Back to return to the previous...

Page 86: ...ir URLs and device descriptions UPnP Operations Addressing UPnPv1 devices MAY support IPv4 IPv6 or both For IPv4 each device should have DHCP client when the device gets connected to the network it wi...

Page 87: ...n exploiting UPnP so we take Microsoft MSN application as an example in this support note You can learn how MSN benefit from NAT traversal feature in UPnP in this application note In the diagram suppo...

Page 88: ...irst check box enables UPnP function in this device The second check box allows users application to change configuration in this device For instance if you enable this item then user s MSN applicatio...

Page 89: ...A Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 89 3 Start a Video conversation with one online user 4 On the opposite side your partner selects Accept to accept your co...

Page 90: ...Prestige 2602RL D3A Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 90 5 Finally your video conversation is achieved...

Page 91: ...set of phone This can be done by simply assigning a prefix number by default the prefix for PSTN dial out is 0000 and can be change to value you wish to and dial this prefix to switch over to PSTN li...

Page 92: ...PSTN destination you first pick up the phone and you will heard a dial tone than you push in the prefix number as defined in prefix field in this case it will be 0000 than the device will switch over...

Page 93: ...appropriately and make proper configuration Making the correct connection it allows you to still receive phone calls while someone else is making outgoing VoIP call though Prestige s 2 pots port the...

Page 94: ...the Y connector input port with a phone cable to the wall Jack or line from ISP VoIP Application Notes Setup SIP Account VoIP is the sending of voice signals over the Internet Protocol This allows you...

Page 95: ...ider prior to configure SIP account on to the unit With the account information your ISP provider provided now you may start Step 1 Open the web browser from your workstation to connect to the Prestig...

Page 96: ...iption SIP Account You can configure the Prestige to use multiple SIP accounts Select one to configure its settings on the Prestige SIP Number A SIP account s Uniform Resource Identifier URI identifie...

Page 97: ...rs User Name This is the user name for registering this SIP account with the SIP register server Type the user name exactly as it was given to you Use ASCII characters Password Type the password assoc...

Page 98: ...1234 Step 3 On the left column click on VoIP Phone Analog Phone Advanced Setup to bring you to voice function menu Step 4 Change the phone port parameter as you desired and click Apply when you are f...

Page 99: ...he Prestige waits this long after you stop pressing the buttons before initiating the call Select how many seconds you want the Prestige to wait after the last input on the telephone s keypad before d...

Page 100: ...ation 100 Each field s detail description of the page is listed below Label Description SIP Account This read only field displays the number of the SIP account that you are configuring The changes tha...

Page 101: ...time that the Prestige will allow a SIP session to remain idle without traffic before dropping it Min SE When two SIP devices negotiate a SIP session they must negotiate a common expiration time for i...

Page 102: ...saging system that supports this feature Expiration Time Use this field to set how long the SIP server should continue providing the message waiting service after receiving a SIP SUBSCRIBE message fro...

Page 103: ...ck on login The default is 1234 Step 3 On the left column click on VoIP Phone Book Speed Dial to bring you to Speed Dial page to enter speed dial configuration page Step 4 Select the entry number you...

Page 104: ...speed dial entry displays in the Speed Dial Phone Book section of the screen Speed Dial Phone Book This section of the screen displays the currently saved speed dial entries You can configure up to 1...

Page 105: ...e Region to display the following screen Use this screen to configure VoIP Common Settings Label Description Region Settings Use the drop down list box to select the country where your Prestige is loc...

Page 106: ...mentary phone services American mode See your User s Guide for supplementary phone service details To take full advantage of the supplementary phone services available though the Prestige s phone port...

Page 107: ...d gateway must also be set up to use VLAN tags Some switches also give priority to voice traffic based on its VLAN tag Type the VLAN ID VID from 1 to 4095 for the Prestige to add to voice Ethernet fra...

Page 108: ...onfigure Busy Forward to Number Enable this feature to have the Prestige forward incoming calls to the number that you configure when your SIP account has a call connected No Answer Forward to Number...

Page 109: ...re to have the Prestige forward incoming calls to the number that you configure when the phone s connected to the phone port s is busy With call waiting a second call is only forwarded after being rej...

Page 110: ...the number specified in the Incoming Call Number field to the number in the Forward to Number field when the No Answer Waiting Time period expires whether or not the no answer feature is enabled in t...

Page 111: ...you will hear a call waiting tone Scenario A calls B and start conversation C calls A In this scenario there are 3 kinds of action available Below call flow graphs could help you better understand the...

Page 112: ...Prestige 2602RL D3A Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 112 Scenario 3 If A presses flash key 2 A will put B on hold and answer C Three Way Conference setup...

Page 113: ...steps Step 1 A is on the phone talking with C A press the flash key to put the caller on hold and get a dial tone Step 2 Dial B phone number directly to make another call Step 3 When the second call...

Page 114: ...fer an incoming call that you have answered to another phone Note The primary call between user A and user B must be answered before transfer can be initiated Three kinds of call transfer service avai...

Page 115: ...low step Step 1 A flash B MOH Music On Hold Step 2 A dial 98 C s number Step 3 A hears the ring back tone Step 4 A on hook Step 5 C rings B hear the ring back tone Step 6 C off hook B and C start conv...

Page 116: ...l 98 C s Number Step 3 C rings A hears the ring back tone Step 4 C off hook A and C start conversation Step 5 A on hook Step 6 B and C start conversation Application scenario 3 Attendant Transfer A di...

Page 117: ...tone Step 4 C off hook A and C start Conversation Step 5 A flash 98 Step 6 B and C start conversation A hears the busy tone Internal Call This feature is ZyXEL proprietary implementation When you hav...

Page 118: ...when you pick up the call If you do not enter the correct number you cannot pickup the call This means that only someone who knows the number you have chosen can pick up the call You can have more th...

Page 119: ...tes All contents copyright c 2007 ZyXEL Communications Corporation 119 Call Pickup Call Flow To pick up the call please only need to input 97 and the park number In below graph user B press 97 park nu...

Page 120: ...turn you can place a call to the last number that called you either answered or missed The last incoming call can be through either SIP or PSTN Two application scenario 1 A missed a call from B 2 A ma...

Page 121: ...PSTN or internal Use this feature to let you know where a call comes from before you answer it Application Scenario 1 Ring Selection by Incoming Number Different call from family workmate friend VIP...

Page 122: ...ring when someone calls you You can set each phone independently using its keypad or configure global setting for all phones using the command line How to configure DND on phone keypad 95 Enable Do N...

Page 123: ...dvanced Or by CLI command setting Below CLI commands are used to configure the Hot Line voice config fxs autodial enable Enable Hot Line Auto Dial Feature voice config fxs autodial number Set Hot Line...

Page 124: ...to put a call on hold the peer side B will receive INVITE packet with zero IP address in SDP to inform there is no need to send RTP out any more RFC2543 or change the attribute field in SDP to recvonl...

Page 125: ...playing a special dial tone which in telephone networks is called message waiting dial tone lighting a light or indicator on the phone displaying icons or text or some combination these Enable Messag...

Page 126: ...GUI VoIP SIP SIP setting Advanced Early Media Early media allows the Caller to listen to some music being played from the remote side e g be from the media server or from the callee instead of a loca...

Page 127: ...t of trouble to change it one by one once you relocate to a different country This feature allows you to change these parameters easily Application scenario User only needs to choose country code to i...

Page 128: ...ess the Prestige s web configurator via web browser the configuration PC must be in the same IP segment of Prestige and Prestige must be reachable to the configuration station By default the Prestige...

Page 129: ...fter upload the file via ftp until the system LED have become steady light up Fail to due so may result in update fail and require RMA b To backup your firmware use the FTP client program to get file...

Page 130: ...password You can reset the unit back to factory default You can reset the unit by using a sharp pointed object such as a pen and press and hold down the reset button for 5 second or until the power L...

Page 131: ...tation can be as simple as substituting an IP address with another This allows a network to rectify the illegal address problem mentioned above without going through each and every host The design goa...

Page 132: ...ISP utilize ADSL as a broadband service Prestige IAD offers an Ethernet port to connect to your computer so the Prestige is placed in the line between the computer and your ISP If your ISP supports P...

Page 133: ...configuration over the broadband connections Besides PPPoE supports a broad range of existing applications and service including authentication accounting secure access and configuration management W...

Page 134: ...rivate and secure e mail if they have been assigned the proper access right If your company does not have a domain name it means that your ISP provides you with a dynamic IP address Suppose your compa...

Page 135: ...ation file using TFTP Trivial File Transfer Protocol over LAN Can the Prestige support TFTP over WAN Although TFTP should work over WAN as well it is not recommended because of the potential data corr...

Page 136: ...ternet Protocol address used within one network to a different IP address known within another network One network is designated the inside network and the other is the outside Typically a company map...

Page 137: ...fine the local IP addresses as the Internal Local Addresses ILA and the global IP addresses as the Inside Global Address IGA 1 One to One In One to One mode the Prestige maps one ILA to one IGA 2 Many...

Page 138: ...us ZyNOS versions that supported SUA visible servers had to be of different types The Prestige supports NAT sets on a remote node basis They are reusable but only one set is allowed for each remote no...

Page 139: ...le in the DDNS server is updated the DNS name for your web server i e www zyxel com tw is still usable When do I need DDNS service When you want your internal server to be accessed by using DNS name r...

Page 140: ...for outside access we must specify the service port and the LAN IP of this server in Menu 15 Thus SUA is able to forward the incoming packets to the requested service behind SUA and the outside users...

Page 141: ...tocol that allows voice data to travel across the Internet There are many method to used this technology the most common and well known are SIP and H 323 How does Voice over IP work Basically VoIP is...

Page 142: ...by the IETF it approaches voice and multimedia from the Internet or IP perspective of view Where as H 323 emerged around 1996 and as an International Telecommunication Union standard it was designed f...

Page 143: ...etter What codec does Prestige support Prestige supports the following commonly used codec G 729 voice codec G 711u law voice codec G 711a law voice codec Note G 711 u law or G 711 a law is country sp...

Page 144: ...e Adapter such as Prestige ATA series I can register but can not establish a call If you can register to server but can not make a call very likely there is NAT router or firewall before it which is b...

Page 145: ...agnostic tips in the user s guide Please contact your ZyXEL local vendor to send the device in for RMA service Firewall FAQ What is a network firewall A firewall is a system or group of systems that e...

Page 146: ...e session data to assure the integrity of the connection and to adapt to dynamic protocols The flexible nature of Stateful Inspection firewalls generally provides the best speed and transparency howev...

Page 147: ...of Death and Teardrop 2 Those that exploits weaknesses in the TCP IP specification such as SYN Flood and LAND Attacks 3 Brute force attacks that flood a network with useless data such as Smurf attack...

Page 148: ...the network the router will broadcast the ICMP echo request packet to all hosts on the network If there are numerous hosts this will create a large amount of ICMP echo request packet the resulting IC...

Page 149: ...attacks The basic scheme is as follows For the input data filter Deny packets from the outside that claim to be from the inside Allow everything that is not spoofing us Filter rule setup Filter type...

Page 150: ...eek Yes but only one blocking period of time is supported currently on ZyXEL appliance Can I override block or allow certain URLs by wording Yes you can use key word blocking to achieve this How many...

Page 151: ...Online Trace display the trace real time on screen 2 Offline Trace capture the trace first and display later The details for capturing the trace in SMT menu 24 8 are as follows Online Trace 1 Trace L...

Page 152: ...2 1108 7 11883 630 ENET0 T 0054 TCP 192 31 7 130 80 192 168 1 2 1108 8 11883 630 ENET0 R 0060 TCP 192 168 1 2 1108 192 31 7 130 80 9 11883 650 ENET0 R 0060 TCP 192 168 1 2 1108 192 31 7 130 80 10 1188...

Page 153: ...80 C8 4C EA 63 08 00 45 00 L c E 0010 00 30 33 0B 40 00 80 06 3E 71 C0 A8 01 02 C0 1F 03 q 0020 07 82 04 5C 00 50 00 BD 15 A7 00 00 00 00 70 02 P p 0030 20 00 BE C3 00 00 02 04 05 B4 01 01 04 02 0001...

Page 154: ...0xF877 63607 Urgent Ptr 0x0000 0 Options 0000 02 04 05 B4 RAW DATA 0000 00 80 C8 4C EA 63 00 A0 C5 92 13 11 08 00 45 00 L c E 0010 00 2C 57 F3 40 00 ED 06 AC 8C C0 1F 07 82 C0 A8 W 0020 01 02 00 50 0...

Page 155: ...629 Urgent Ptr 0x0000 0 TCP Data Length 6 Captured 6 0000 20 20 20 20 20 20 RAW DATA 0000 00 A0 C5 92 13 11 00 80 C8 4C EA 63 08 00 45 00 L c E 0010 00 28 35 0B 40 00 80 06 3C 79 C0 A8 01 02 C0 1F 5 y...

Page 156: ...1 T 0054 TCP 202 132 155 97 10261 192 31 7 130 80 5 12374 940 ENET1 T 0438 TCP 202 132 155 97 10261 192 31 7 130 80 6 12375 320 ENET1 R 0064 TCP 192 31 7 130 80 202 132 155 97 10261 7 12375 360 ENET1...

Page 157: ...26 14 9C 58 3E 95 3E E7 X 0020 FC 2A 4C 2F FB BE 2F FE EF D0 L RAW DATA 0000 00 A0 C5 92 13 12 00 A0 C5 01 23 45 08 00 45 00 E E 0010 04 8B B1 39 40 00 EE 06 A9 AB C0 1F 07 82 CA 84 9 0020 9B 61 00 50...

Page 158: ...umber 0x00C18F63 12685155 Ack Number 0xD3E95DE9 3555286505 Header Length 20 Flags 0x10 A Window Size 0x1DD5 7637 Checksum 0x7A12 31250 Urgent Ptr 0x0000 0 RAW DATA 0000 00 A0 C5 01 23 45 00 A0 C5 92 1...

Page 159: ...ination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x281E 10270 Destination Port 0x0050 80 Sequence Number 0x00C18F63 12685155 Ack Number 0xD3E95DE9 3555286505 Header Length 20 Flags 0x11 A F W...

Page 160: ...channel enet1 none Prestige sys trcp channel enet0 bothway Prestige sys trcp sw on Prestige sys trcl sw on Prestige sys trcp sw off Prestige sys trcl sw off Prestige sys trcp brief 0 10855 790 ENET0 T...

Page 161: ...1F0782 192 31 7 130 Destination IP 0xC0A80102 192 168 1 2 TCP Header Source Port 0x0050 80 Destination Port 0x044F 1103 Sequence Number 0xD91B1826 3642431526 Ack Number 0x00AA405F 11157599 Header Leng...

Page 162: ...p channel enet1 bothway Prestige sys trcl sw on Prestige sys trcp sw on Prestige sys trcl sw off Prestige sys trcp sw off Prestige sys trcp brief 0 12864 800 ENET1 T 0411 TCP 202 132 155 97 10278 204...

Page 163: ...863 Urgent Ptr 0x0000 0 TCP Data Length 193 Captured 42 0000 48 54 54 50 2F 31 2E 31 20 33 30 34 20 4E 6F 74 HTTP 1 1 304 Not 0010 20 4D 6F 64 69 66 69 65 64 0D 0A 44 61 74 65 3A Modified Date 0020 20...

Page 164: ...ksum 0xD59C 54684 Source IP 0xCA849B61 202 132 155 97 Destination IP 0xCCD90002 204 217 0 2 TCP Header Source Port 0x2826 10278 Destination Port 0x0050 80 Sequence Number 0x00C8C015 13156373 Ack Numbe...

Page 165: ...race for our troubleshooting 1 Remove the LAN cable attached on the Prestige 2 Enter SMT using console port 3 Enter Menu 24 8 CI command mode 4 Type the following commands sys trcp sw on turn on packe...

Page 166: ...9 sess id 0 len 12 x000C bdcastSendInit l1 pktTx failed pch poe0 ch enet0 poePut1SrvcName len 0 host uniq 31303030 len 4 putPoeHdr ver 1 type 1 code x09 sess id 0 len 12 x000C Hit any key to continue...

Page 167: ...06 e5 d5 20 06 e5 d5 20 0a e5 d5 20 0e b f j n e5bdbff0 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc000 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc010 00 00 00 00 00...

Page 168: ...ons Corp initialize ch 0 ethernet address 00 a0 c5 d1 78 e9 Wan Channel init done done VC5402 Init OK Press ENTER to continue Enter Password XXXX LAN WAN Packet Trace The Prestige packet trace records...

Page 169: ...ng sys trcp channel enet0 bothway 1 3 Enable the trace log by entering sys trcp sw on sys trcl sw on 1 4 Display the brief trace online by entering sys trcd brief or 1 5 Display the detailed trace onl...

Page 170: ...me Type TCP 192 168 1 2 1116 192 31 7 130 80 Ethernet Header Destination MAC Addr 00A0C5921311 Source MAC Addr 0080C84CEA63 Network Type 0x0800 TCP IP IP Header IP Version 4 Header Length 20 Type of S...

Page 171: ...0 XMIT Size 58 58 Time 12090 020 sec Frame Type TCP 192 31 7 130 80 192 168 1 2 1116 Ethernet Header Destination MAC Addr 0080C84CEA63 Source MAC Addr 00A0C5921311 Network Type 0x0800 TCP IP IP Header...

Page 172: ...D1 B5 7F 00 BD 15 A8 60 12 P J 0030 FA F0 F8 77 00 00 02 04 05 B4 w 0002 LAN Frame ENET0 RECV Size 60 60 Time 12090 210 sec Frame Type TCP 192 168 1 2 1116 192 31 7 130 80 Ethernet Header Destination...

Page 173: ...15 A8 4A D1 B5 80 50 10 P J P 0030 22 38 E8 ED 00 00 20 20 20 20 20 20 8 2 Trace WAN packet 1 1 Disable the capture of the LAN packet by entering sys trcp channel enet0 none 1 2 Enable to capture the...

Page 174: ...of Service 0x00 0 Total Length 0x048B 1163 Idetification 0xB139 45369 Flags 0x02 Fragment Offset 0x00 Time to Live 0xEE 238 Protocol 0x06 TCP Header Checksum 0xA9AB 43435 Source IP 0xC01F0782 192 31...

Page 175: ...nable the capture of the LAN packet by entering sys trcp channel enet0 bothway 1 3 Enable the trace log by entering sys trcp sw on sys trcl sw on 1 4 Wait for packet passing through the Prestige over...

Page 176: ...ation 176 CLI Command List The latest CI command list is available in release notes of every ZyXEL firmware release Please go to ZyXEL public WEB site http www zyxel com support download php to downlo...

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ZyXEL Communications Prestige 2602RL-D3A, Support Notes

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