Prestige 662HW Series User’s Guide
5
Customer Support
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL
TELEPHONE
A
WEB SITE
REGULAR MAIL
SALES E-MAIL
FAX
FTP SITE
WORLDWIDE
[email protected] +886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
+886-3-578-2439
ftp.zyxel.com
ftp.europe.zyxel.com
NORTH
AMERICA
+1-800-255-4101
+1
-
714
-
632-0882
www.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
+1-714-632-0858
ftp.us.zyxel.com
GERMANY
+49-2405-6909-0
www.zyxel.de
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+49-2405-6909-99
FRANCE
+33 (0)4 72 52 97 97
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33 (0)4 72 52 19 20
SPAIN
+34 902 195 420
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
+34 913 005 345
DENMARK
+45 39 55 07 00
www.zyxel.dk
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
+45 39 55 07 07
NORWAY
+47 22 80 61 80
www.zyxel.no
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
+47 22 80 61 81
SWEDEN
+46 31 744 7700
www.zyxel.se
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
+46 31 744 7701
FINLAND
+358-9-4780-8411
www.zyxel.fi
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
+358-9-4780 8448
a.
“+” is the (prefix) number you enter to make an international telephone call.
Summary of Contents for P-662HW-63
Page 6: ...Prestige 662HW Series User s Guide Customer Support 6...
Page 7: ...Prestige 662HW Series User s Guide 7 Customer Support...
Page 43: ...Prestige 662HW Series User s Guide 43 Introduction to DSL...
Page 53: ...Prestige 662HW Series User s Guide 53 Chapter 1 Getting To Know Your Prestige...
Page 59: ...Prestige 662HW Series User s Guide 59 Chapter 2 Introducing the Web Configurator...
Page 77: ...Prestige 662HW Series User s Guide 77 Chapter 5 Password Setup...
Page 89: ...Prestige 662HW Series User s Guide 89 Chapter 7 DMZ...
Page 111: ...Prestige 662HW Series User s Guide 111 Chapter 8 Wireless LAN Setup...
Page 127: ...Prestige 662HW Series User s Guide 127 Chapter 9 WAN Setup...
Page 139: ...Prestige 662HW Series User s Guide 139 Chapter 10 Network Address Translation NAT Screens...
Page 157: ...Prestige 662HW Series User s Guide 157 Chapter 13 Firewalls...
Page 203: ...Prestige 662HW Series User s Guide 203 Chapter 16 Content Access Control...
Page 211: ...Prestige 662HW Series User s Guide 211 Chapter 17 Anti Virus Packet Scan...
Page 217: ...Prestige 662HW Series User s Guide 217 Chapter 18 Introduction to IPSec...
Page 249: ...Prestige 662HW Series User s Guide 249 Chapter 20 Remote Management Configuration...
Page 263: ...Prestige 662HW Series User s Guide 263 Chapter 21 Universal Plug and Play UPnP...
Page 269: ...Prestige 662HW Series User s Guide 269 Chapter 22 Logs Screens...
Page 295: ...Prestige 662HW Series User s Guide 295 Chapter 24 Maintenance...
Page 301: ...Prestige 662HW Series User s Guide 301 Chapter 25 Introducing the SMT...
Page 305: ...Prestige 662HW Series User s Guide 305 Chapter 26 Menu 1 General Setup...
Page 319: ...Prestige 662HW Series User s Guide 319 Chapter 29 Wireless LAN Setup...
Page 325: ...Prestige 662HW Series User s Guide 325 Chapter 30 Internet Access...
Page 339: ...Prestige 662HW Series User s Guide 339 Chapter 32 Static Route Setup...
Page 343: ...Prestige 662HW Series User s Guide 343 Chapter 33 Bridging Setup...
Page 375: ...Prestige 662HW Series User s Guide 375 Chapter 36 Filter Configuration...
Page 395: ...Prestige 662HW Series User s Guide 395 Chapter 39 System Information and Diagnosis...
Page 411: ...Prestige 662HW Series User s Guide 411 Chapter 40 Firmware and Configuration File Maintenance...
Page 417: ...Prestige 662HW Series User s Guide 417 Chapter 41 System Maintenance...
Page 421: ...Prestige 662HW Series User s Guide 421 Chapter 42 Remote Management...
Page 433: ...Prestige 662HW Series User s Guide 433 Chapter 44 Call Scheduling...
Page 449: ...Prestige 662HW Series User s Guide 449 Chapter 46 SA Monitor...
Page 453: ...Prestige 662HW Series User s Guide 453 Chapter 47 Internal SPTGEN...
Page 479: ...Prestige 662HW Series User s Guide 479 Appendix C IP Subnetting...
Page 485: ...Prestige 662HW Series User s Guide 485 Appendix E Wireless LAN and IEEE 802 11...
Page 492: ...Prestige 662HW Series User s Guide Appendix H Triangle Route 492...
Page 493: ...Prestige 662HW Series User s Guide 493 Appendix H Triangle Route...
Page 525: ...Prestige 662HW Series User s Guide 525 Appendix K Example Internal SPTGEN Screens...
Page 527: ...Prestige 662HW Series User s Guide 527 Appendix L Command Interpreter...
Page 529: ...Prestige 662HW Series User s Guide 529 Appendix M Firewall Commands...
Page 533: ...Prestige 662HW Series User s Guide 533 Appendix N NetBIOS Filter Commands...
Page 535: ...Prestige 662HW Series User s Guide 535 Appendix O Brute Force Password Guessing Protection...