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P-660R-D Series User’s Guide

Chapter 13 Diagnostic

134

H A P T E R

Diagnostic

These read-only screens display information to help you identify problems with the ZyXEL
Device.

13.1 General Diagnostic

Click

Maintenance > Diagnostic

to open the screen shown next.

Figure 88

Diagnostic: General

The following table describes the fields in this screen.

Table 46

Diagnostic: General

LABEL

DESCRIPTION

TCP/IP

Address

Type the IP address of a computer that you want to ping in order to test a connection.

Ping

Click this button to ping the IP address that you entered.

Summary of Contents for P-660R-D Series

Page 1: ...P 660R D Series ADSL2 Router User s Guide Version 3 40 7 2006 Edition 1...

Page 2: ......

Page 3: ...ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it c...

Page 4: ...ce will not occur in a particular installation If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is e...

Page 5: ...60R D Series User s Guide Certifications 4 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this p...

Page 6: ...t from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply Place connecting cables carefully so that no one will step on them or stumble ov...

Page 7: ...d with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu...

Page 8: ...Modrany Cesk Republika info cz zyxel com 420 241 091 359 DENMARK support zyxel dk 45 39 55 07 00 www zyxel dk ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark sales zyxel dk 45 39 55 07 07 F...

Page 9: ...ort zyxel es 34 902 195 420 www zyxel es ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain sales zyxel es 34 913 005 345 SWEDEN support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications...

Page 10: ...P 660R D Series User s Guide 9 Customer Support...

Page 11: ...s 25 1 3 Applications for the ZyXEL Device 27 1 3 1 Internet Access 27 1 3 2 LAN to LAN Application 27 1 4 Front Panel Lights 27 1 5 Hardware Connection 28 Chapter 2 Introducing the Web Configurator 3...

Page 12: ...Protocol IP 50 4 1 3 3 Scenario 3 Multiple VCs 50 4 1 4 VPI and VCI 50 4 1 5 IP Address Assignment 50 4 1 5 1 IP Assignment with PPPoA or PPPoE Encapsulation 50 4 1 5 2 IP Assignment with RFC 1483 Enc...

Page 13: ...up 72 5 4 DHCP Setup 74 5 5 LAN Client List 75 5 6 LAN IP Alias 76 Chapter 6 Network Address Translation NAT Screens 80 6 1 NAT Overview 80 6 1 1 NAT Definitions 80 6 1 2 What NAT Does 81 6 1 3 How NA...

Page 14: ...5 Configuring FTP 103 9 6 SNMP 104 9 6 1 Supported MIBs 105 9 6 2 SNMP Traps 105 9 6 3 Configuring SNMP 106 9 7 Configuring DNS 107 9 8 Configuring ICMP 108 Chapter 10 Universal Plug and Play UPnP 110...

Page 15: ...apter 13 Diagnostic 134 13 1 General Diagnostic 134 13 2 DSL Line Diagnostic 135 Chapter 14 Troubleshooting 136 14 1 Problems Starting Up the ZyXEL Device 136 14 2 Problems with the LAN 136 14 3 Probl...

Page 16: ...82 Example Eight Subnets 183 Subnetting With Class A and Class B Networks 184 Appendix F Command Interpreter 186 Accessing the CLI 186 Command Syntax 186 Command Usage 186 Appendix G NetBIOS Filter Co...

Page 17: ...ccess Wizard Setup ISP Parameters 43 Figure 18 Internet Connection with PPPoE 44 Figure 19 Internet Connection with RFC 1483 44 Figure 20 Internet Connection with ENET ENCAP 45 Figure 21 Internet Conn...

Page 18: ...ment SNMP 106 Figure 60 Remote Management DNS 107 Figure 61 Remote Management ICMP 108 Figure 62 Configuring UPnP 111 Figure 63 Add Remove Programs Windows Setup Communication 113 Figure 64 Add Remove...

Page 19: ...167 Figure 102 Windows XP Local Area Connection Properties 167 Figure 103 Windows XP Internet Protocol TCP IP Properties 168 Figure 104 Windows XP Advanced TCP IP Properties 169 Figure 105 Windows XP...

Page 20: ...9 List of Figures Figure 125 Internet Options 196 Figure 126 Pop up Blocker Settings 197 Figure 127 Internet Options 198 Figure 128 Security Settings Java Scripting 199 Figure 129 Security Settings Ja...

Page 21: ...le 14 More Connections 58 Table 15 More Connections Edit 59 Table 16 More Connections Advanced Setup 61 Table 17 WAN Backup Setup 64 Table 18 LAN IP 72 Table 19 Advanced LAN Setup 73 Table 20 DHCP Set...

Page 22: ...nal SPTGEN Screens Table 145 Table 55 Menu 1 General Setup 145 Table 56 Menu 3 145 Table 57 Menu 4 Internet Access Setup 151 Table 58 Menu 12 152 Table 59 Menu 15 SUA Server Setup 153 Table 60 Menu 21...

Page 23: ...onventions Enter means for you to type one or more characters Select or Choose means for you to use one predefined choice Mouse action sequences are denoted using a right angle bracket For example In...

Page 24: ...ns or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 30...

Page 25: ...on your model In the ZyXEL Device product name R denotes an integrated router and D denotes a chip set standard Your ZyXEL Device product name ends with a number Models ending in 1 for example P 660R...

Page 26: ...e it automatically detects the Internet connection settings such as the VCI VPI numbers and the encapsulation method from the ISP and makes the necessary configuration changes In cases where additiona...

Page 27: ...Internet protocol address used within one network for example a private IP address used in a local network to a different IP address known within another network for example a public IP address used...

Page 28: ...EL Device is the ideal high speed Internet access solution It is compatible with all major ADSL DSLAM Digital Subscriber Line Access Multiplexer providers and supports the ADSL standards as shown in T...

Page 29: ...o the ZyXEL Device is too low Off The ZyXEL Device is turned off The system is not receiving power ETHERNET Green On The ZyXEL Device has a successful 10Mbps Ethernet connection Blinking The ZyXEL Dev...

Page 30: ...P 660R D Series User s Guide 29 Chapter 1 Getting To Know Your ZyXEL Device...

Page 31: ...bled by default in Windows XP SP Service Pack 2 JavaScripts enabled by default Java permissions enabled by default See the chapter on troubleshooting if you need to make sure these functions are allow...

Page 32: ...admin password Enter a new password between 1 and 30 characters retype it to confirm and click Apply alternatively click Ignore to proceed to the main menu if you do not want to change the password no...

Page 33: ...e This means that you will lose all configurations that you had previously and the password will be reset to 1234 2 3 1 Using the Reset Button 1 Make sure the POWER light is on not blinking 2 Press th...

Page 34: ...es Network WAN Internet Connection This screen allows you to configure ISP parameters WAN IP address assignment DNS servers and other advanced properties More Connections Use this screen to view and c...

Page 35: ...e FTP to access the ZyXEL Device SNMP Use this screen to configure your ZyXEL Device s settings for Simple Network Management Protocol management DNS Use this screen to configure through which interfa...

Page 36: ...cation purposes Model Number This is your ZyXEL Device s model name MAC Address This is the MAC Media Access Control or Ethernet address unique to your ZyXEL Device ZyNOS Firmware Version This is the...

Page 37: ...all The bar displays what percent of the ZyXEL Device s heap memory is in use The bar turns from green to red when the maximum is being approached Memory Usage This number shows the ZyXEL Device s tot...

Page 38: ...configurable Not all fields are available on all models Figure 10 Status Packet Statistics Table 5 Status Any IP Table LABEL DESCRIPTION This is the index number of the host computer IP Address This f...

Page 39: ...te node index number and link type Link types are PPPoA ENET RFC 1483 and PPPoE Interface This field displays the type of port Status This field displays Down line is down Up line is up or connected i...

Page 40: ...P 660R D Series User s Guide 39 Chapter 2 Introducing the Web Configurator Figure 11 System General...

Page 41: ...for Internet access with the information given to you by your ISP Note See the advanced menu chapters for background information on these fields 3 2 Internet Access Wizard Setup 1 After you enter the...

Page 42: ...ion type you use If the wizard does not detect a connection type and the following screen appears see Figure 14 on page 41 check your hardware connections and click Restart the Internet Setup Wizard t...

Page 43: ...Internet account information Enter the username password and or service name exactly as provided 2 Click Next to confirm your settings and test your connection Figure 16 Auto Detection PPPoE 3 2 2 Man...

Page 44: ...Choices vary depending on what you select in the Mode field If you select Bridge in the Mode field select either PPPoA or RFC 1483 If you select Routing in the Mode field select PPPoA RFC 1483 ENET E...

Page 45: ...nter the user name exactly as your ISP assigned If assigned a name in the form user domain where domain identifies a service name then enter both components exactly as given Password Enter the passwor...

Page 46: ...ON Obtain an IP Address Automatically A static IP address is a fixed IP that your ISP gives you A dynamic IP address is not fixed the ISP assigns you a different one each time you connect to the Inter...

Page 47: ...ck Back to go back to the previous wizard screen Apply Click Apply to save your changes back to the ZyXEL Device Exit Click Exit to close the wizard screen without saving your changes Table 11 Interne...

Page 48: ...ays check if your account is activated or click Restart the Internet Setup Wizard to verify your Internet access settings Figure 23 Connection Test Failed 2 When you are finished with the Internet Set...

Page 49: ...ss in the ENET ENCAP Gateway field in the second wizard screen You can get this information from your ISP 4 1 1 2 PPP over Ethernet PPPoE Point to Point Protocol over Ethernet provides access control...

Page 50: ...ultiplexing Please refer to the RFC for more detailed information 4 1 2 Multiplexing There are two conventions to identify what protocols the virtual circuit VC is carrying Be sure to use the multiple...

Page 51: ...number or more of VCs than the number of protocols then select RFC 1483 encapsulation and VC based multiplexing 4 1 4 VPI and VCI Be sure to use the correct Virtual Path Identifier VPI and Virtual Cha...

Page 52: ...lation of the IP address of a host in a packet for example the source address of an outgoing packet used within one network to a different IP address known within another network 4 2 Metric The metric...

Page 53: ...can send cells This parameter may be lower but not higher than the maximum line speed 1 ATM cell is 53 bytes 424 bits so a maximum speed of 832Kbps gives a maximum PCR of 1962 cells sec This rate is...

Page 54: ...o conferencing Video conferencing requires real time data transfers and the bandwidth requirement varies in proportion to the video image s changing dynamics The VBR nRT non real time Variable Bit Rat...

Page 55: ...e encapsulation See Section 4 1 on page 48 for more information Figure 26 Internet Connection PPPoE The following table describes the labels in this screen Table 12 Internet Connection LABEL DESCRIPTI...

Page 56: ...e field A static IP address is a fixed IP that your ISP gives you A dynamic IP address is not fixed the ISP assigns you a different one each time you connect to the Internet If you use the encapsulati...

Page 57: ...up Click this button to display the Advanced Internet Connection Setup screen and edit more details of your WAN setup Table 12 Internet Connection continued LABEL DESCRIPTION Table 13 Advanced Interne...

Page 58: ...Burst Size MBS refers to the maximum number of cells that can be sent at the peak rate Type the MBS which is less than 65535 Zero Configuration This feature is not applicable available when you config...

Page 59: ...e connection Select the check box to enable it Name This is the descriptive name for this connection VPI VCI This is the VPI and VCI values used for this connection Encapsulation This is the method of...

Page 60: ...Name Enter a unique descriptive name of up to 13 ASCII characters for this connection Mode Select Routing from the drop down list box if your ISP allows multiple computers to share an Internet account...

Page 61: ...d the ISP assigns you a different one each time you connect to the Internet If you use the encapsulation type except RFC 1483 select Obtain an IP Address Automatically when you have a dynamic IP addre...

Page 62: ...e 16 More Connections Advanced Setup LABEL DESCRIPTION RIP Multicast Setup RIP Direction Select the RIP direction from None Both In Only and Out Only RIP Version Select the RIP version from RIP 1 RIP...

Page 63: ...nfigure filters that allow packets from the protected LAN Subnet 1 to the backup gateway Subnet 2 Peak Cell Rate Divide the DSL line rate bps by 424 the size of an ATM cell to find the Peak Cell Rate...

Page 64: ...63 Chapter 4 WAN Setup Figure 32 Traffic Redirect LAN Setup 4 8 Configuring WAN Backup To change your ZyXEL Device s WAN backup settings click Network WAN WAN Backup Setup The screen appears as shown...

Page 65: ...e ZyXEL Device to wait between checks Allow more time if your destination IP address handles lots of traffic Timeout Type the number of seconds 3 recommended for your ZyXEL Device to wait for a ping r...

Page 66: ...P 660R D Series User s Guide 65 Chapter 4 WAN Setup...

Page 67: ...immediate area usually the same building or floor of a building The LAN screens can help you configure a LAN DHCP server and manage IP addresses See Section 5 3 on page 72 to configure the LAN screens...

Page 68: ...st is for an ISP to tell a customer the DNS server addresses usually in the form of an information sheet when s he signs up If your ISP gives you the DNS server addresses enter them in the DNS Server...

Page 69: ...ir instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign yo...

Page 70: ...For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 5 2 2 RIP Setup RIP Routing Info...

Page 71: ...ected networks to gather group membership After that the ZyXEL Device periodically updates this information IP multicasting can be enabled disabled on the ZyXEL Device LAN and or WAN interfaces in the...

Page 72: ...s to access the Internet for the first time through the ZyXEL Device 1 When a computer which is in a different subnet first attempts to access the Internet it sends packets to its default gateway whic...

Page 73: ...ed Setup button in the LAN IP screen The screen appears as shown Table 18 LAN IP LABEL DESCRIPTION TCP IP IP Address Enter the IP address of your ZyXEL Device in dotted decimal notation for example 19...

Page 74: ...amic IP addresses or static IP addresses in the same subnet as the ZyXEL Device s LAN IP address can connect to the ZyXEL Device or access the Internet through the ZyXEL Device Windows Networking NetB...

Page 75: ...f set to Relay the ZyXEL Device acts as a surrogate DHCP server and relays DHCP requests and responses between the remote server and the clients Enter the IP address of the actual remote DHCP server i...

Page 76: ...ient List The screen appears as shown Figure 39 LAN Client List Primary DNS Server Secondary DNS Server This field is not available when you set DHCP to Relay Enter the IP addresses of the DNS servers...

Page 77: ...CP entry This is the index number of the static IP table entry row Status This field displays whether the client is connected to the ZyXEL Device Host Name This field displays the computer host name I...

Page 78: ...able 22 LAN IP Alias LABEL DESCRIPTION IP Alias 1 2 Select the check box to configure another LAN network for the ZyXEL Device IP Address Enter the IP address of your ZyXEL Device in dotted decimal no...

Page 79: ...P packets that the ZyXEL Device sends it recognizes both formats when receiving RIP 1 is universally supported but RIP 2 carries more information RIP 1 is probably adequate for most networks unless yo...

Page 80: ...P 660R D Series User s Guide 79 Chapter 5 LAN Setup...

Page 81: ...refers to the IP address of a host when the packet is in the local network while the global address refers to the IP address of the host when the same packet is traveling in the WAN side Note that ins...

Page 82: ...e additional benefit of firewall protection With no servers defined your ZyXEL Device filters out all incoming inquiries thus preventing intruders from probing your network For more information on IP...

Page 83: ...address to one global IP address Many to One In Many to One mode the ZyXEL Device maps multiple local IP addresses to one global IP address This is equivalent to SUA for instance PAT port address tran...

Page 84: ...types as outlined in Table 24 on page 83 Choose SUA Only if you have just one public WAN IP address for your ZyXEL Device Choose Full Feature if you have multiple public WAN IP addresses for your ZyXE...

Page 85: ...ch as file sharing applications they may use a large number of NAT sessions If you do not limit the number of NAT sessions a single client can establish this can result in all of the available NAT ses...

Page 86: ...r ISP 6 4 1 Default Server IP Address In addition to the servers for specified services NAT supports a default server IP address A default server receives packets from ports that are not specified in...

Page 87: ...gns the WAN IP address The NAT network appears as a single host on the Internet Figure 45 Multiple Servers Behind NAT Example 6 5 Configuring Port Forwarding Note The Port Forwarding screen is availab...

Page 88: ...here or in the remote management setup Port Forwarding Service Name Select a service from the drop down list box Server IP Address Enter the IP address of the server for the specified service Add Cli...

Page 89: ...and 7 become new rules 4 5 and 6 To change your ZyXEL Device s address mapping settings click Network NAT Address Mapping to open the following screen Table 28 Port Forwarding Rule Setup LABEL DESCRIP...

Page 90: ...ending Inside Global IP Address IGA This field is N A for One to one Many to One and Server mapping types Type 1 1 One to one mode maps one local IP address to one global IP address Note that port num...

Page 91: ...load mode maps multiple local IP addresses to shared global IP addresses Many to Many No Overload Many to Many No Overload mode maps each local IP address to unique global IP addresses Server This typ...

Page 92: ...arding screen to edit a server mapping set that you have selected in the Server Mapping Set field Back Click Back to return to the previous screen Apply Click Apply to save your changes back to the Zy...

Page 93: ...yond For instance the ZyXEL Device knows about network N2 in the following figure through remote node Router 1 However the ZyXEL Device is unable to route a packet to network N3 because it doesn t kno...

Page 94: ...heck box Name This is the name that describes or identifies this route Destination This parameter specifies the IP network address of the final destination Routing is always based on network number Ga...

Page 95: ...Routing is always based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to...

Page 96: ...P 660R D Series User s Guide 95 Chapter 7 Static Route...

Page 97: ...if they don t know your IP address First of all you need to have registered a dynamic DNS account with www dyndns org This is for people with a dynamic IP from their ISP or DHCP server that would sti...

Page 98: ...Type the domain name assigned to your ZyXEL Device by your Dynamic DNS provider You can specify up to two host names in the field separated by a comma User Name Type your user name Password Type the p...

Page 99: ...address of the NAT router that has a public IP address Note The DDNS server may not be able to detect the proper IP address if there is an HTTP proxy server between the ZyXEL Device and the DDNS serve...

Page 100: ...P 660R D Series User s Guide 99 Chapter 8 Dynamic DNS Setup...

Page 101: ...nt session running at a time The ZyXEL Device automatically disconnects a remote management session of lower priority when another remote management session of higher priority starts The priorities fo...

Page 102: ...mains idle for longer than this timeout period The management session does not time out when a statistics screen is polling 9 2 WWW To change your ZyXEL Device s World Wide Web settings click Advanced...

Page 103: ...isplay the screen as shown Figure 56 Remote Management Telnet Secured Client IP A secured client is a trusted computer that is allowed to communicate with the ZyXEL Device using this service Select Al...

Page 104: ...LABEL DESCRIPTION Port You may change the server port number for a service if needed however you must use the same port number in order to use that service for remote management Access Status Select t...

Page 105: ...figured Figure 58 SNMP Management Model Table 36 Remote Management FTP LABEL DESCRIPTION Port You may change the server port number for a service if needed however you must use the same port number in...

Page 106: ...le from the agent GetNext Allows the manager to retrieve the next object variable from a table or list within an agent In SNMPv1 when a manager wants to retrieve all elements of a table from an agent...

Page 107: ...ch a computer may access the ZyXEL Device using this service Secured Client IP A secured client is a trusted computer that is allowed to communicate with the ZyXEL Device using this service Select All...

Page 108: ...sword sent with each trap to the SNMP manager The default is public and allows all requests Destination Type the IP address of the station to send your SNMP traps to Apply Click Apply to save your cus...

Page 109: ...customized settings and exit this screen Cancel Click Cancel to begin configuring this screen afresh Table 39 Remote Management DNS LABEL DESCRIPTION Table 40 Remote Management ICMP LABEL DESCRIPTION...

Page 110: ...P 660R D Series User s Guide 109 Chapter 9 Remote Management Configuration...

Page 111: ...ow do I know if I m using UPnP UPnP hardware is identified as an icon in the Network Connections folder Windows XP Each UPnP compatible device installed on your network will appear as a separate icon...

Page 112: ...age For security reasons the ZyXEL Device allows multicast messages on the LAN only All UPnP enabled devices may communicate freely with each other without additional configuration Disable UPnP if thi...

Page 113: ...to activate UPnP Be aware that anyone could use a UPnP application to open the web configurator s login screen without entering the ZyXEL Device s IP address although you must still enter the passwor...

Page 114: ...tup Communication 3 In the Communications window select the Universal Plug and Play check box in the Components selection box Figure 64 Add Remove Programs Windows Setup Communication Components 4 Cli...

Page 115: ...ctions 3 In the Network Connections window click Advanced in the main menu and select Optional Networking Components Figure 65 Network Connections 4 The Windows Optional Networking Components Wizard w...

Page 116: ...s you how to use the UPnP feature in Windows XP You must already have UPnP installed in Windows XP and UPnP activated on the ZyXEL Device Make sure the computer is connected to a LAN port of the ZyXEL...

Page 117: ...gure 68 Network Connections 3 In the Internet Connection Properties window click Settings to see the port mappings there were automatically created Figure 69 Internet Connection Properties 4 You may e...

Page 118: ...operties Advanced Settings Add Note When the UPnP enabled device is disconnected from your computer all port mappings will be deleted automatically 5 Select Show icon in notification area when connect...

Page 119: ...n access the web based configurator on the ZyXEL Device without finding out the IP address of the ZyXEL Device first This comes helpful if you do not know the IP address of the ZyXEL Device Follow the...

Page 120: ...sal Plug and Play UPnP Figure 74 Network Connections 4 An icon with the description for each UPnP enabled device displays under Local Network 5 Right click on the icon for your ZyXEL Device and select...

Page 121: ...nP 120 Figure 75 Network Connections My Network Places 6 Right click on the icon for your ZyXEL Device and select Properties A properties window displays with basic information about the ZyXEL Device...

Page 122: ...P 660R D Series User s Guide 121 Chapter 10 Universal Plug and Play UPnP...

Page 123: ...Name In Windows 2000 click Start Settings Control Panel and then double click System Click the Network Identification tab and then the Properties button Note the entry for the Computer name field and...

Page 124: ...rity over the ISP assigned domain name Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out The default is 5 minutes After it times o...

Page 125: ...n the ZyXEL Device Old Password Type the default admin password 1234 or the existing password you use to access the system for configuring advanced features New Password Type your new admin password u...

Page 126: ...t Time and Date Setup to Manual enter the new date in this field and then click Apply Get from Time Server Select this radio button to have the ZyXEL Device get the time and date from the time server...

Page 127: ...zone is one hour ahead of GMT or UTC GMT 1 End Date Configure the day and time when Daylight Saving Time ends if you selected Enable Daylight Saving The o clock field uses the 24 hour format Here are...

Page 128: ...P 660R D Series User s Guide 127 Chapter 11 System...

Page 129: ...minutes After a successful upload the system will reboot Only use firmware for your device s specific model Refer to the label on the bottom of your device Click Maintenance Tools to open the Firmwar...

Page 130: ...g systems you may see the following icon on your desktop Figure 81 Network Temporarily Disconnected After two minutes log in again and check your new firmware version in the Status screen If the uploa...

Page 131: ...Backup Configuration Backup configuration allows you to back up save the ZyXEL Device s current configuration to a file on your computer Once your ZyXEL Device is configured and functioning properly...

Page 132: ...he following icon on your desktop Figure 85 Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as t...

Page 133: ...ts You can also press the RESET button on the rear panel to reset the factory defaults of your ZyXEL Device Refer to the chapter about introducing the web configurator for more information on the RESE...

Page 134: ...P 660R D Series User s Guide 133 Chapter 12 Tools...

Page 135: ...1 General Diagnostic Click Maintenance Diagnostic to open the screen shown next Figure 88 Diagnostic General The following table describes the fields in this screen Table 46 Diagnostic General LABEL...

Page 136: ...VCIs before you begin this test The ZyXEL Device sends an OAM F5 packet to the DSLAM ATM switch and then returns it loops it back to the ZyXEL Device The ATM loopback test is useful for troubleshooti...

Page 137: ...ppropriate power source Make sure that the ZyXEL Device and the power source are both turned on Turn the ZyXEL Device off and on If the error persists you may have a hardware problem In this case you...

Page 138: ...entication may be through the user name and password the MAC address or the host name The username and password apply to PPPoE and PPPoA encapsulation only Make sure that you have entered the correct...

Page 139: ...r Make sure that there is not a Telnet session running Use the ZyXEL Device s WAN IP address when configuring from the WAN Refer to the instructions on checking your WAN connection Use the ZyXEL Devic...

Page 140: ...P 660R D Series User s Guide 139 Chapter 14 Troubleshooting...

Page 141: ...t Mask 255 255 255 0 24 bits Default Password administrator 1234 user user DHCP Pool 192 168 1 33 to 192 168 1 64 Dimensions W x D x H 105 x 105 x 31 mm Power Specification 9VAC 1A Ethernet port auto...

Page 142: ...OAM Other Protocol Support PPP Point to Point Protocol link layer protocol Transparent bridging for unsupported network layer protocols DHCP Server Client Relay RIP I RIP II ICMP SNMP v1 and v2c with...

Page 143: ...oad it again to the same device or another one See the following sections for details The Configuration Text File Format All Internal SPTGEN text files conform to the following format field identifica...

Page 144: ...on page 142 Figure 91 Invalid Parameter Entered Command Line Example The ZyXEL Device will display the following if you enter parameter s that are valid Figure 92 Valid Parameter Entered Command Line...

Page 145: ...your computer to the ZyXEL Device using the put command computer to the ZyXEL Device 4 Exit this FTP application Figure 94 Internal SPTGEN FTP Upload Example c ftp 192 168 1 1 220 PPP FTP version 1 0...

Page 146: ...0 10000001 System Name Str Your Device 10000002 Location Str 10000003 Contact Person s Name Str 10000004 Route IP 0 No 1 Yes 1 10000006 Bridge 0 No 1 Yes 0 Table 56 Menu 3 Menu 3 1 General Ethernet S...

Page 147: ...rimary DNS Server 0 0 0 0 30200005 Secondary DNS Server 0 0 0 0 30200006 Remote DHCP Server 0 0 0 0 30200008 IP Address 172 21 2 200 30200009 IP Subnet Mask 16 30200010 RIP Direction 0 None 1 Both 2 I...

Page 148: ...utgoing protocol filters Set 4 256 30201014 IP Alias 2 0 No 1 Yes 0 30201015 IP Address 0 0 0 0 30201016 IP Subnet Mask 0 30201017 RIP Direction 0 None 1 Both 2 In Only 3 Out Only 0 30201018 Version 0...

Page 149: ...WEP 0 30500007 Default Key 1 2 3 4 0 30500008 WEP Key1 30500009 WEP Key2 30500010 WEP Key3 30500011 WEP Key4 30500012 Wlan Active 0 Disable 1 Enable 0 30500013 Wlan 4X Mode 0 Disable 1 Enable 0 MENU 3...

Page 150: ...word Str 1234 40000011 Single User Account 0 No 1 Yes 1 40000012 IP Address Assignment 0 Static 1 D ynamic 1 40000013 IP Address 0 0 0 0 40000014 Remote IP address 0 0 0 0 40000015 Remote IP subnet ma...

Page 151: ...Static Route set 1 Active 0 No 1 Yes 0 120101003 IP Static Route set 1 Destination IP address 0 0 0 0 120101004 IP Static Route set 1 Destination IP subnetmask 0 120101005 IP Static Route set 1 Gatew...

Page 152: ...0 150000012 SUA Server 4 Active 0 No 1 Yes 0 150000013 SUA Server 4 Protocol 0 All 6 TCP 17 U DP 0 150000014 SUA Server 4 Port Start 0 150000015 SUA Server 4 Port End 0 150000016 SUA Server 4 Local IP...

Page 153: ...ll 6 TCP 17 U DP 0 150000044 SUA Server 10 Port Start 0 150000045 SUA Server 10 Port End 0 150000046 SUA Server 10 Local IP address 0 0 0 0 150000047 SUA Server 11 Active 0 No 1 Yes 0 150000048 SUA Se...

Page 154: ...ilter Set 1 Rule 1 Act Match 1 check next 2 forward 3 drop 3 210101014 IP Filter Set 1 Rule 1 Act Not Match 1 check next 2 forward 3 drop 1 Menu 21 1 1 2 set 1 rule 2 FIN FN PVA INPUT 210102001 IP Fil...

Page 155: ...03 IP Filter Set 2 Rule 1 Protocol 6 210201004 IP Filter Set 2 Rule 1 Dest IP address 0 0 0 0 210201005 IP Filter Set 2 Rule 1 Dest Subnet Mask 0 210201006 IP Filter Set 2 Rule 1 Dest Port 137 2102010...

Page 156: ...r Set 2 Rule 2 Src Subnet Mask 0 210202010 IP Filter Set 2 Rule 2 Src Port 0 210202011 IP Filter Set 2 Rule 2 Src Port Comp 0 none 1 equal 2 not equal 3 less 4 gr eater 0 210202013 IP Filter Set 2 Rul...

Page 157: ...2 No Authentication Required 2 230400002 ReAuthentication Timer in second 555 230400003 Idle Timeout in second 999 230400004 Authentication Databases 0 Local User Database Only 1 RADIUS Only 2 Local R...

Page 158: ...er Access 0 all 1 none 2 L an 3 Wan 0 241100006 FTP Server Secured IP address 0 0 0 0 241100007 WEB Server Port 80 241100008 WEB Server Access 0 all 1 none 2 L an 3 Wan 0 241100009 WEB Server Secured...

Page 159: ...ween the centers of the holes matches what is listed in the product specifications appendix Note Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws...

Page 160: ...P 660R D Series User s Guide 141 Appendix C Wall mounting Instructions...

Page 161: ...requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropri...

Page 162: ...u need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Netwo...

Page 163: ...d click Properties 2 Click the IP Address tab If your IP address is dynamic select Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your informa...

Page 164: ...the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your ZyXEL Device and restart your computer when prompted Verifying Settings 1 Click St...

Page 165: ...mputer s IP Address 5 Figure 99 Windows XP Start Menu 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 100 Windows XP Control Panel 3 R...

Page 166: ...ab in Win XP and then click Properties Figure 102 Windows XP Local Area Connection Properties 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic...

Page 167: ...Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default g...

Page 168: ...the General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS serve...

Page 169: ...rk Connections window Network and Dial up Connections in Windows 2000 NT 11Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and...

Page 170: ...ting up Your Computer s IP Address Figure 106 Macintosh OS 8 9 Apple Menu 2 Select Ethernet built in from the Connect via list Figure 107 Macintosh OS 8 9 TCP IP 3 For dynamically assigned settings se...

Page 171: ...ick Save if prompted to save changes to your configuration 7 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel...

Page 172: ...the IP address of your ZyXEL Device in the Router address box 5 Click Apply Now and close the window 6 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings Check your TC...

Page 173: ...igure 110 Red Hat 9 0 KDE Network Configuration Devices 2 Double click on the profile of the network card you wish to configure The Ethernet Device General screen displays as shown Figure 111 Red Hat...

Page 174: ...plays Click Yes to save the changes in all screens Figure 113 Red Hat 9 0 KDE Network Configuration Activate 7 After the network card restart process is complete make sure the Status is Active in the...

Page 175: ...ng in ifconfig eth0 2 If you know your DNS server IP address es enter the DNS server information in the resolv conf file in the etc directory The following figure shows an example where two DNS server...

Page 176: ...ng down loopback interface OK Setting network parameters OK Bringing up loopback interface OK Bringing up interface eth0 OK root localhost ifconfig eth0 Link encap Ethernet HWaddr 00 50 BA 72 5B 44 in...

Page 177: ...etwork number 192 in the above example defines the class of IP address These are defined as follows Class A 0 to 127 Class B 128 to 191 Class C 192 to 223 Class D 224 to 239 Class E 240 to 255 IP Addr...

Page 178: ...the first three leftmost bits Class D addresses begin with 1 1 1 0 Class D addresses are used for multicasting which is used to send information to groups of computers There is also a class E It is re...

Page 179: ...umber of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number o...

Page 180: ...of subnets you can have The remaining number of host ID bits after borrowing determines the number of hosts you can have on each subnet Table 69 Two Subnets Example IP SUBNET MASK NETWORK NUMBER HOST...

Page 181: ...ur possible combinations 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26 2 or 62 hosts for each subnet a...

Page 182: ...Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 191 Highest Host ID 192 168 1 190 Table 75 Subnet 4 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address...

Page 183: ...NO BORROWED HOST BITS SUBNET MASK NO SUBNETS NO HOSTS PER SUBNET 1 255 255 255 128 25 2 126 2 255 255 255 192 26 4 62 3 255 255 255 224 27 8 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 6...

Page 184: ...P 660R D Series User s Guide 8 Appendix E IP Addresses and Subnetting...

Page 185: ...P address are on the same subnet In Windows click Start usually in the bottom left corner Run and then type telnet 192 168 1 1 the default ZyXEL Device IP address and click OK 3 A login screen display...

Page 186: ...P 660R D Series User s Guide 2 Appendix F Command Interpreter...

Page 187: ...nted calls You can configure NetBIOS filters to do the following Allow or disallow the sending of NetBIOS packets from the LAN to the WAN and from the WAN to the LAN Allow or disallow the sending of N...

Page 188: ...initiating calls Disabled type Identify which NetBIOS filter numbered 0 3 to configure 0 Between LAN and WAN 3 IPSec packet pass through 4 Trigger Dial on off For type 0 and 1 use on to enable the fi...

Page 189: ...e the telephone line enters your residence as shown in the following figure Figure 119 Connecting a POTS Splitter 1 Connect the side labeled Phone or TEL to your telephone 2 Connect the side labeled M...

Page 190: ...a Microfilter You can also use a Y Connector with a microfilter in order to connect both your modem and a telephone to the same wall jack without using a POTS splitter 1 Connect a phone cable from the...

Page 191: ...Microfilters 3 ZyXEL Device With ISDN This section relates to people who use their ZyXEL Device with ADSL over ISDN digital telephone service only The following is an example installation for the ZyX...

Page 192: ...P 660R D Series User s Guide 4 Appendix H Splitters and Microfilters...

Page 193: ...have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your dev...

Page 194: ...ions 3 Click Apply to save this setting Enable pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer se...

Page 195: ...Scripts and Java Permissions 3 Figure 125 Internet Options 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 1 1 4 Cl...

Page 196: ...up Blocker Settings 5 Click Close to return to the Privacy screen 6 Click Apply to save this setting JavaScripts If pages of the web configurator do not display properly in Internet Explorer check th...

Page 197: ...missions 5 Figure 127 Internet Options 2 Click the Custom Level button 3 Scroll down to Scripting 4 Under Active scripting make sure that Enable is selected the default 5 Under Scripting of Java apple...

Page 198: ...e 128 Security Settings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4...

Page 199: ...JavaScripts and Java Permissions 7 Figure 129 Security Settings Java JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 make sure that Use Java 2 for applet und...

Page 200: ...P 660R D Series User s Guide 8 Appendix I Pop up Windows JavaScripts and Java Permissions Figure 130 Java Sun...

Page 201: ...f transmission 51 customer support 7 D default LAN IP address 30 default settings 132 DHCP 67 68 96 122 client 26 configuration 67 relay 26 server 26 DHCP Dynamic Host Configuration Protocol 26 diagno...

Page 202: ...ers AuthoritySee IANA 69 IP address 68 address assignment 50 address assignment ENET ENCAP 51 address assignment PPPoA 50 address assignment PPPoE 50 address assignment RFC 1483 50 address pool 67 and...

Page 203: ...ation 22 remote management 100 and FTP 103 and LAN 100 and SNMP 104 and WAN 100 disabling 100 enabling 100 types of sessions 100 remote management and NAT 101 remote management limitations 100 reset b...

Page 204: ...fied Bit Rate 57 61 Universal Plug and Play 110 Application 110 Universal Plug and Play UPnP 26 UPnP 110 Forum 111 installation 112 installation Windows Me 112 installation Windows XP 114 security iss...

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