ZyXEL Communications P-660HN-TxA, User Manual

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Chapter 23 Troubleshooting
P-660HN-TxA User’s Guide
236
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
23.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
Section 1.6 on page 25 .
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings
in the wireless client are the same as the settings in the AP.
4
If you are trying to access the Internet wirelessly, make sure you enabled the
wireless LAN and have selected the correct channel in the Wireless LAN > AP
screen.
5
Disconnect all the cables from your device, and follow the directions in the Quick
Start Guide again.
6
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL
Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
Section 1.6 on page 25 .
2
Turn the ZyXEL Device off and on.
3
If the problem continues, contact your ISP.