ZyXEL Communications NWA 1121-NI -, User Manual

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Chapter 12 Troubleshooting
NWA1121-NI User’s Guide
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5
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the NWA1121-NI),
but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
Section 1.7 on page 17 .
2
Reboot the NWA1121-NI.
3
If the problem continues, contact your ISP or network administrator.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.7 on page 17 .
If the NWA1121-NI is sending or receiving a lot of information, try closing some programs that use
the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal is weak, try moving the NWA1121-NI (in wireless client
mode) closer to the AP (if possible), and look around to see if there are any devices that might be
interfering with the wireless network (microwaves, other wireless networks, and so on).
3
Reboot the NWA1121-NI.
4
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it.