Problem
Possible cause
Remedy
The device does not work.
The lid is not fitted properly on
the stainless steel container.
Make sure that the lid is prop-
erly fitted on the container.
The stainless steel container is
not seated properly in the base
station.
Make sure that the stainless
steel container properly seat-
ed in the base station.
No power supply.
Check the power cord and
fuses.
The device is making loud
noises.
Whisk not fitted properly/
soiled.
Interrupt the preparation
action by pressing the
ZWILLING logo on the rotary
button. Remove the lid and
whisk and clean the whisk.
Then put everything back
together again.
Customer service
If you encounter any problems with your device, please contact our customer service.
Detailed information on service, repairs, warranty and product registration can be found at
www.zwilling.com/service.
Accessories
You can find suitable accessories for your device on www.zwilling.com.
Disposal
The "crossed-out refuse bin" symbol demands separate disposal of decommissioned
electrical and electronic devices (WEEE). Such equipment may contain dangerous and
hazardous substances. Do not dispose of this device and its packaging as unsorted
domestic waste; instead, return it to a designated collection point for the recycling of
end-of-life electrical and electronic equipment. In this way, you can contribute to the protection of
resources and the environment. Contact your local authorities for more information.
Malfunctions
www.zwilling.com
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Malfunctions / Customer Service / Accessories / Disposal
