5
C h a p t e r 2
Warranty, Service, and Support
2.1
Introduction
Zultys wants you to get the most out of the product you have purchased. To that end, we offer
you:
•
hardware warranty (for failure of the hardware)
•
technical support (in case of difficulty)
Zultys makes each of these available to you under different terms and conditions. This chapter
describes what is offered and the conditions of the coverage.
2.2
Installation
Warning
The BPS12 is designed to be installed by qualified personnel only. Installation by
unqualified individuals may result in injury and damage to the BPS12 and
surrounding equipment.
You can install the BPS12 yourself or arrange for someone else to install it for you. Zultys does not
offer installation. If you purchased the BPS12 from a VAR or distributor they will be able to offer
you installation services. If you bought the product from Zultys directly you may be able to obtain
installation services from a third party contractor.
If you have purchased the BPS12 from Zultys and now think that you need assistance to install
and configure the system, you should obtain that assistance. You should not proceed with the
installation and configuration. Zultys may be able to help you locate a suitable third party to help
you, but Zultys and the technical support at Zultys cannot assist you directly with the installation.
Summary of Contents for BPS12
Page 18: ...14 BPS12 Hardware Manual ...
Page 32: ...28 BPS12 Hardware Manual ...
Page 40: ...36 BPS12 Hardware Manual ...
Page 42: ...38 BPS12 Hardware Manual ...