ZXV10 W300 Quick Installation Manual
Problem
Troubleshooting
PC unable to
access the
network
Use the Ping command to check if the network interface IP
address (preset to 192.168.1.1) of the device can be pinged
from the computer.
If not, check the Ethernet cable connection.
Check if the indicator status is normal.
If the computer uses a private IP address (not a registered
illegal IP) specified manually, please check if the computer’s
gateway IP address is an illegal address.
If not, use a correct
gateway, or set the computer to obtain IP information
automatically.
All the running firewall and VPN software have been closed.
The proxy server setting of the browser you use, e.g. IE, has
been disabled.
Contact your ADSL Service Provider to confirm the DNS
server designated for the computer is valid. Otherwise, use the
correct DNS, or set the computer to obtain IP information
automatically.
Make sure you have set the NAT rule to convert the private IP
address into the legal address.
The computer IP address you
specified must be contained in the range set in the NAT rule.
A problem may occur in the office-end device of the ADSL
Service Provider.
WLAN unable
to be
connected
Make sure the WLAN radio frequency is turned on and the
WLAN indicator is ON.
Unable to
browse
Internet web
pages on the
computer
Make sure the DNS server designated for the computer is
correct. You can use the Ping command to check if the
computer can be connected to the DSN server of the ADSL
Service Provider.
36
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Statement:
