Zte T230 User Manual Download Page 69

Page: 69 / 75

No incoming ring
or alarm tone

Hold the power key to check the phone is not
in silent mode.
Check the ringtone and ring volume settings.

Symptom

Solution

I cannot charge
the phone

Confirm the charger is properly inserted.
Remove the battery, clean the contacts and
check it is inserted correctly. The battery may
be worn out.
Tip: Charge the phone using the supplied USB
cable.

The handset
switches off after
charging.

The handset is charging in the off state. Press
and hold the Red key to switch the handset
ON.

Summary of Contents for T230

Page 1: ... CONTACTS 30 MESSAGES 41 CONNECT TO A COMPUTER 48 USING THE BROWSER 52 BLUETOOTH 53 USING MULTIMEDIA FUNCTIONS 55 PLAY VIDEOS 59 GALLERY 59 SOUND RECORDER 59 SECURITY 62 UPDATING YOUR DEVICE 64 TECHNICAL SPECIFICATIONS 65 TROUBLESHOOTING 66 WARRANTY INFORMATION 72 SAFETY 73 ZTE 2016 Ver 1 0 May 2016 ...

Page 2: ...A QUICK LOOK AROUND YOUR DEVICE ...

Page 3: ...GETTING STARTED INSERT YOUR SIM CARD 1 Open the back cover using the thumb notch in the bottom left corner ...

Page 4: ...2 Insert your SIM s card s carefully into the SIM slot s as shown below Note that the larger SIM slot is marked as SIM Slot 1 the smaller SIM slot Micro SIM 3FF is marked as SIM Slot 2 ...

Page 5: ...n you purchase the microSD card to help fit the memory card Or contact ZTE Australia with your handset model via Facebook Message and we can provide a video link of what to do 4 The battery will only fit one way just check the gold pads on the battery line up with the gold springs in the phone 5 Replace the battery cover and press to click into place ...

Page 6: ...r into the charger jack Connect the charger to a standard AC wall outlet Disconnect the charger when the battery is fully charged If the phone is on you ll see the charging icon on the status bar If the battery is low there will be a pop up message on the screen As you charge your phone the lock screen will tell you the battery level each time you wake up your phone On first use please charge the ...

Page 7: ...ng on the lead whilst it is plugged in Physical damage to the USB port is NOT covered by warranty Normal charge time is 3 4 hours Do not leave on charge for more than 24hrs To maximise battery life limit multimedia functions Charge the battery between 0 C 45 C Charge the battery promptly when flat With poor network conditions less than 2 bars battery life is reduced When not using the phone for lo...

Page 8: ...ply discharged it can take 30 minutes to start charging Leave it on charge to recover the battery Keep your handset and battery cool High temperatures degrade the battery more quickly Normal charge time is 3 4 hours Do not charge more than 24hrs When not using the phone for long periods charge to approx 40 and remove the battery With low network signal conditions battery life is reduced Turn off B...

Page 9: ... or log in to an existing Google account TIPS If you set a lock code on your device and then forget the pattern or PIN number it can be reset using your Google Account If you have not set a Google account then you need to do a factory reset From the lock screen condition press the Emergency Call button then enter 983 987 into the dialler Follow the prompts to reset your phone ...

Page 10: ...activate sleep mode Sleep Mode activates automatically with the timeout set from Options Settings My Device Tab Display Sleep TIP If you set an unlock pattern PIN or password you need to enter it to unlock the screen If you forget your pattern or PIN use your Google Account password to reset the phone This will only work if you register a Google account with this handset ...

Page 11: ...ations Home Press to return to the Home Screen from any screen Hold down to access Google Search Options Press to get the options on the current screen Hold down to see the recently used applications Volume Keys Use to control the volume Up and Down Phone icon Open the dialler for Calls Contacts Open your Phonebook for all your Contacts Apps Open the Applications menu Messages go to the Messages a...

Page 12: ...lpaper under Customize Desktop Tap the Google Search bar to search the web or touch the mic icon to speak your search OPTIONS From the Home screen press Options Key for Widgets set background image for the Homescreen or Customize Desktop Page Edit view Downloaded Running and All apps Settings shortcut to device Settings ...

Page 13: ...older for example you could put all Games into 1 folder Eg Add the Analogue Clock Widget Press the Options key Select the Widgets from the displayed options Press and hold on the Analogue Clock Drag the Clock to the required location on your Homescreen Release to place the clock in the desired location TIP Use the Analogue Clock as a short cut to Alarms THE NOTIFICATIONS PANEL The Notifications Pa...

Page 14: ...e Blue account attached Data transfer No signal Emergency Calls only Battery is very low Battery is full Battery is low Battery is charging Speaker mode is on Speaker is muted Vibrate mode enabled Microphone is muted Bluetooth is on FM Radio GPS is on USB connected Alarm is set Connected to a Wi Fi network ...

Page 15: ...n progress Content downloaded Call on hold Uploading data Call forwarding on More notifications Problem with SMS MMS Headset connected ACCESS THE QUICK SETTINGS PANEL Swipe down from the top of the home screen and touch the Quick Setting icon Tap to enable or disable the features Some icons can be configured with a long press press and hold ...

Page 16: ...STORE Tap Play Store from the Home Screen to download and install applications from Google Play Store Select the item and tap Install You need a Google account to access Play Store Follow the wizard to sign in to an existing account or to create a new account UNINSTALL APPLICATIONS From the Home screen tap Options Settings More Tab Apps to Manage applications Select the application to remove Tap U...

Page 17: ...on use the Back key to exit the application If you leave applications running in the background the system memory will be depleted and the device will be slow to respond Return to the app and close it Close unwanted apps by press and hold Options and then select the trash can to close all applications OPEN RECENTLY USED APPLICATIONS Press and hold the Options Key from any screen to view recently u...

Page 18: ...Wi Fi devices and Networks Bluetooth Connect to Bluetooth devices and Networks Data usage View your data usage and control Mobile Data More Flight mode Default SMS app Tethering and portable hotspot VPN Mobile networks MY DEVICE TAB Audio Profiles Sound levels ringtones notifications vibrate Display Brightness screen timeout orientation etc ...

Page 19: ...the date time time zone and formats Enable automatic time update PERSONAL TAB Accounts View accounts Add Accounts Add and remove accounts Security Set screen locks enable SIM PIN etc Location Configure Location modes and services Backup reset Backup your data on Google servers and perform a factory reset to remove your default account MORE TAB ...

Page 20: ... battery usage Delete Applications Uninstall remove applications that you aren t using Printing Interfaces your handset to Google Cloud Print so you can print directly from your device to any printer located in the cloud Accessibility Download a screen reader application and make other Accessibility settings About Phone Access Storage card updates Status software version information and others ...

Page 21: ...LL FROM THE DIALER Unlock the phone and press the Call Key located on the idle screen Dial by opening and selecting from the Call Logs or by Tap on the Dial pad icon to enter numbers on the Keypad or from the Contacts list ...

Page 22: ...d to end the call FUNCTIONS DURING A CALL PRESS OPTIONS During a call press the power key briefly to light up the display then press Options Use the buttons for the features described Dial Pad enter DTMF tones Speaker Use Handsfree Speaker mode ...

Page 23: ... FROM CONTACTS Tap from the Home Screen Contacts are displayed in alphabetical order Slide up or down to scroll through your Contacts list Tap to select the Contact then tap to call TIP Tap to search for a Contact MAKE A CALL FROM CALL LOGS Unlock the phone and press the Dialler Call icon Tap the Call log icon at the bottom left corner of the screen ...

Page 24: ...r that contact if required MAKE A CALL FROM A TEXT MESSAGE Unlock the phone and press for messages Tap the thread that contains the phone number to call Tap the number then tap to call Press End to end the call TURN THE SPEAKER ON OFF HANDSFREE During a call press the power key briefly to light up the display then press Options Tap the Speaker icon ...

Page 25: ...ed MAKE A CONFERENCE CALL A conference call can be made between yourself and two or more other parties During a call press the power key briefly to light up the display then press Options Conference Call the first number While you are connected tap Add call Call the second number While you are connected to the second number tap Merge To add the third party tap Add call ...

Page 26: ... on the home screen to open the dialer Hold down the 0 key to enter the symbol for International Dialling Enter the full phone number Tap to make the call Press End to end the call ANSWER AN INCOMING CALL An incoming call presents three options Press to answer the call Press to reject the call ...

Page 27: ...er interface will be shown with the two buttons for Decline and Answer shown that you would press to trigger the action The second scenario is when you have left the handset alone for longer than it s display timeout period and the display has switched off In this case there is another user interface that will be displayed for the incoming call and it will require more then a press to answer or re...

Page 28: ...uch your finger tip to the Decline selection and swipe down To Decline and send them a SMS Reject message you will need to touch your finger tip to the SMS Reject selection and swipe up then pick the SMS Quick reply to send the caller The default return SMS can be set at Dialler Settings Other settings Quick responses ...

Page 29: ... Options Add 2 sec pause to add a Pause Press Options Add Wait to wait for the next key press CALL SETTINGS From within the Dialler press Options 3 dots icon Settings Voicemail Fixed Dialing Numbers Call forwarding Call Barring Settings Additional Settings Caller ID Call waiting Quick Responses ...

Page 30: ...t contact syncing To see your contacts touch Home From there touch the tabs on the bottom of the screen to quickly switch to contact groups favourites or more options Note The selected active section is highlighted in Blue and all the other selections are shown in gray as can be seen in the icon and screen images here ...

Page 31: ...touch the right side of the screen To go directly to a letter press and hold the slider and drag it to a letter Adding a New Contact Touch Home and touch the all contacts tab Touch the Plus symbol top right corner to add a new contact Touch the account field on the top of the screen to choose where to save the contact If a sync account is selected the contacts will be synced automatically with you...

Page 32: ...nd touch the all contacts tab Scroll to the top of the screen and touch Set up my profile Edit your profile information and touch DONE Import Export and Share Contacts You can import export contacts from to your SIM or Storage microSD card This is useful when transferring contacts between different devices Import your SIM card Contacts to add more features such as dedicated Ringtone Photos etc ...

Page 33: ...dual contacts or use the box in the top right to Select All Import Contacts From the microSD Card Touch Home Options Touch Import export Import from storage Select an account to save the contacts Select the vCard file s in the microSD card and touch OK Export Contacts to the SIM Card Touch Home Options Touch Import export Export to SIM card ...

Page 34: ...pt you with the name of the vCard file Touch OK to create the file in the microSD card Share Contacts Touch Home touch the all contacts tab Locate and touch the Contact Touch Options Share Choose to share via Bluetooth Email Gmail Messaging etc Share Multiple contacts using Import export Share visible contacts Add a Contact to Favourites You can add the contacts used frequently to Favourites so yo...

Page 35: ... to add to favourites Remove a Contact From Favourites Touch Home touch the favourites tab Touch a favourite contact and then touch Using Groups Touch Home and touch the contact groups tab Touch to create a new group Touch the account field on the top of the screen to choose an account ...

Page 36: ...h the contact groups tab Touch a group and then touch Touch to select the contacts to add as group members Touch Delete a Group Touch Home touch the contact groups tab Touch a group and then touch Options Disband group Touch OK to disband the group The contacts in the group will not be deleted ...

Page 37: ...uch Select item s to select the members you don t need and remove them Searching for a Contact Touch Home Touch on the bottom of the screen Input the contact name to search The contacts matched will be listed Edit Contact Details Touch Home Touch a contact to edit and then touch Options Edit Edit the contact and touch DONE when finished ...

Page 38: ...e phone Select a ringtone and touch OK Delete a Contact Touch Home Touch a contact to delete and touch Options Delete Touch OK to confirm To delete several contacts Touch Home Touch and hold to select a contact touch more if required Touch then OK to confirm Join Contacts Your phone can synchronise with multiple accounts containing your ...

Page 39: ...acts this option is not available You can merge all the separate information of multiple accounts into one record in the Contacts list Touch Home Touch a contact to set as the prime contact This is the contact you will see in the list after the joining Touch Options Edit Options Join The phone will list the suggested contacts to join Touch the contact whose information you want to join with the fi...

Page 40: ...rror you can separate the information back into individual contacts on your phone Touch Home Touch a contact you want to separate to view its details Touch Options Edit Options Separate Touch OK to confirm The contact information is separated into individual contacts in the list of contacts ...

Page 41: ... SMS If the Messages app opens into an existing thread press the Back key to return to the SMS main menu Tap the messages icon to write a new message Tap the To field to enter the recipient s number You can also enter letters to display matching Contacts and select a recipient from the list or tap the Contacts icon to see your Contacts list Tap the Type to compose field to type your message Tap to...

Page 42: ...tching names or tap 123 to enter numbers manually Tap to see your Contacts list Tap to add an attachment Choose your attachment type Tap to send when done Adding or removing the Subject or Attachments will convert the message from SMS to MMS and vice versa Tap Options Add subject to enter the subject if required ...

Page 43: ...rouped into message threads in the Messaging screen Message threads show you the history of messages from the specific contact Messages are sorted by received time with the latest one at the bottom Threads show the latest message at the top of the list REPLY TO A MESSAGE Tap the message you want to reply to from the Messaging Screen Tap Type Messgae to enter the contents of your message Tap to sen...

Page 44: ...d in red with Draft DELETE MESSAGES Tap Options Select item s to select 1 or more messages to delete If you are in the thread view all messages then selecting the thread by a long press on the listing item will delete all the messages If you are in the Message view long press on the individual message to select Select the messages to delete using the methds above and then press DELETE ...

Page 45: ...SMS message can contain up to 160 characters If you exceed this length the message will be sent as more than 1 SMS You will be charged for multiple SMS messages depending on the length SET YOUR EMAIL ACCOUNT Create an Email account to receive Emails on your phone Tap Apps Email to set up your email account Enter your Email address and Password Follow the prompts You may need to refer to your email...

Page 46: ...ssage Tap the To field and enter the recipient s address Tap Options Add Cc Bc to add more recipients if required When you enter the address the matching addresses saved in your Contacts will be displayed You can tap the recipient from the list Enter the subject and the content of your Email Tap Send REPLY REPLY TO ALL FORWARD AN EMAIL Tap Apps Email to see your Inbox Touch the email to read it an...

Page 47: ...EMAIL SETTINGS Tap Apps Email Options Settings Touch the account to review your settings ...

Page 48: ... On your PC open CD Drive USB_Driver from Windows Explorer then double click Setup to install the handset Subsequently select Media Device MTP from the notifications window which will open the handset in Windows Explorer MAC On your MAC download and install Android File Transfer Connect your handset using the USB data lead supplied Select Media Device MTP from the notifications window which will o...

Page 49: ...ent via your Wi Fi network To disable mobile network data slide down from the top of the handset screen open the quick settings panel long press on Data then switch off Mobile data using the slide switch WI FI Wi Fi provides wireless Internet access over distances of up to 100 meters Tap Home Options Settings Wi Fi Tap the switch to turn Wi Fi on ...

Page 50: ...ally connect If you select a secured network you need to enter a password CHECK THE WI FI NETWORK STATUS Check the Wi Fi icon in the status bar Tap Home Options Settings Wi Fi tap the current wireless network to view the network status Set Wi Fi always on Tap Home Options Settings Wi Fi Options Advanced Keep Wi Fi on during sleep WI FI ADVANCED OPTIONS Tap Home Options Settings Wi Fi Press Options...

Page 51: ... Tap Home Options Settings More Tethering portable hotspot Wi Fi hotspot Touch Wi Fi hotspot then select Configure to review your SSID and password settings USING USB MODEM TETHERING PC ONLY Use USB tethering to connect a computer to the internet using your device network connection Plug your handset to a computer using the USB lead supplied Tap Home Options Settings More Tethering portable hotspo...

Page 52: ...e keypad Press the arrow when done Tap the microphone icon to use speech recognition Speak your request clearly into the handset microphone The first time you open Chrome you are guided through how to use by on screen instructions and demos Enter any search directly in the top bar Press Options for new Tabs Incognito browsing Bookmarks and other Settings options ...

Page 53: ...N OR OFF Switch Bluetooth on or off from the quick settings panel or Tap Options Settings Bluetooth Tap the switch to turn Bluetooth on The icon is displayed in the status bar Tap the switch to turn Bluetooth Off when required MAKE YOUR DEVICE VISIBLE TO OTHER DEVICES Tap Options Settings Bluetooth settings Tap the switch to turn Bluetooth on Touch the check box to make your device visible to othe...

Page 54: ...me phone Enter the name and tap OK PAIR WITH ANOTHER BLUETOOTH DEVICE Both devices must have Bluetooth turned on Tap Options Settings Bluetooth Tap Search for devices to display available devices in your vicinity Tap the device to pair with and enter your PIN if required The same PIN should be used on both devices ...

Page 55: ...USING MULTIMEDIA FUNCTIONS APPS CAMERA Line up your shot and tap the shutter button to take the picture ...

Page 56: ...ect Video camera switch from the camera app Tap the shutter button to start shooting Long press or press and hold the shutter to pause Tap the shutter button to stop shooting Tap the icon in the right corner to view the last video clip Tap the Settings button to review the video settings FM RADIO To use the FM radio you must insert the headphones as the antenna OPEN THE FM RADIO ...

Page 57: ...long press on the channel to rename or delete it Press the Power symbol to close the radio otherwise it will continue to run in the background MUSIC You need to have audio files stored on your device or memory card Use downloads Bluetooth or PC Connectivity to save files onto your device Tap Home Apps Music Select from Songs Playlists Folders Albums Artists or Top 10 To play an album select Album ...

Page 58: ...music file to add to a new playlist Press the Options button on each song to add to a Playlist Tap Add to playlist Name your new Playlist and touch it to Save The playlist is created and the selected file is added to the playlist ...

Page 59: ...Use Gallery to view pictures and play back videos You can also set pictures as wallpaper contact icons and share them with your friends SOUND RECORDER Sound Recorder enables you to record voice memos that you can also set as a ringtone Tap Home Apps Sound Recorder ...

Page 60: ...ons in the wizard and tap Next Tap Sign in if you have a Google account Enter your user name and password and then tap Sign in Tap Create if you do not have a Google account USING GMAIL Gmail is Google s web based email service Gmail is configured when you sign in to your Google account Depending on your synchronisation settings Gmail on your phone is automatically synchronised with your Gmail acc...

Page 61: ... and then compose your email After composing your email tap to Send USING GOOGLE CALENDAR Tap Home Apps Calendar to use Google Calendar You can use the calendar to schedule appointments meetings and other events Your appointments are displayed on the screen as they are scheduled All appointments are synchronised to your Google account which enables you to share your schedule get your entire calend...

Page 62: ...ons Settings Security Screen lock Choose from Long press Pattern PIN or Password Example for Pattern Watch the demo and tap Next Draw a pattern of your choice tap Continue Draw the pattern again and tap Confirm We recommend you register a Google account before setting your unlock pattern PIN or Password After five incorrect entries press Forgot Pattern to enter your Google account password to rese...

Page 63: ...ve attempts you can enter your Google account details to unlock your device SET A SIM CARD PIN LOCK Set a PIN code on your SIM card to prevent others from using your account The initial PIN code is provided by your service operator Tap Options Settings Security Set up SIM card lock Select Lock SIM card Enter the PIN and tap OK CHANGE SIM PIN Before changing the SIM PIN you need to enable it ...

Page 64: ...one If an update is available you can choose whether to download and install the update Downloading via Wi Fi is highly recommended Data usage charges will apply if downloading via mobile networks International roaming data charges will apply for customers downloading the upgrade on a mobile network whilst travelling outside of Australia A firmware update will require a restart of your device ...

Page 65: ...e touch Cameras Rear 5 0M Pixels Front 0 3M Pixels CPU and memory 1 2GHz Quad core 4GB memory 1 68GB user expandable external storage microSD HC up to 32GB Operating system Android 4 4 2 Battery Capacity 1400mAh Li ion Charge Time 3 4 hrs with AC Charger Standby time 200 hours subject to network Voice talk time 5 hours subject to network Connectivity Bluetooth 3 Wi Fi 802 11b g n 3 5mm jack ...

Page 66: ...reset to factory defaults Menu Settings Backup reset Factory data reset How do I check the SMS service centre number Menu Messages Options Settings How do I configure the MMS Settings Menu Messages Options Settings How do I configure Email settings Apps Email or Menu Settings Accounts How do I copy Contacts to or from my SIM card Contacts Options Import Export Follow the directions on screen ...

Page 67: ...thering and Portable hotspot USB tethering Connect as CDROM to install drivers How do I configure APN s Menu Settings More Mobile Networks Access Point Names Select to add new APN How do I enable Flight Mode Long press on the power key Flight Mode How do I clear my Browser Chrome Options Settings Privacy Clear Browsing Data How do I check Call forwarding etc Calls Options Settings Call forwarding ...

Page 68: ...nge the Ringtone Menu Settings Sound Phone Ringtone The battery discharges quickly Possible network coverage issue Check the signal level With only 1 or 2 bars the battery has to work harder to maintain network contact Limit multi media to save power The battery may be worn out The handset switches on by itself An alarm or calendar event switches the handset on automatically ...

Page 69: ...n I cannot charge the phone Confirm the charger is properly inserted Remove the battery clean the contacts and check it is inserted correctly The battery may be worn out Tip Charge the phone using the supplied USB cable The handset switches off after charging The handset is charging in the off state Press and hold the Red key to switch the handset ON ...

Page 70: ... to other Bluetooth devices Turn Bluetooth on Set visibility to Show Make sure the pass code is correct Possible compatibility issues Not all functionality is supported between different Bluetooth devices and standards ...

Page 71: ...rd is inserted See the Getting Started section Enter PIN code You have set a SIM PIN Please enter your SIM PIN code Enter PUK code Contact your Service Provider to get the PUK code Enter Unlock Code Contact your Service Provider to obtain the network unlocking code ...

Page 72: ... d Power surges lightning fire flood or other natural events e Use of the product with unauthorised third party products such as generic chargers f Any other cause beyond the range of normal usage for products The End User shall have no right to reject return or receive a refund for any product under the above mentioned situations The End User s statutory rights are not excluded by these terms and...

Page 73: ...stances the power output is very low Under poor network conditions the phone transmits at a higher power may get hot and have a shorter battery life SPECIFIC ABSORPTION RATE SAR The phone is designed not to exceed the limits for exposure to radio waves recommended by the ICNIRP The limits include safety margins designed to assure the protection of all persons regardless of age and health The guide...

Page 74: ...ile driving Do not dispose of in fire Do not use while re fuelling Avoid contact with magnetic media Small parts may be a choking hazard Avoid Extreme Temperatures This device may produce loud sounds Avoid any contact with liquid keep it dry Keep away from pacemakers and other personal medical devices Only use approved accessories ...

Page 75: ...cilities Do not attempt to disassemble Switch off when flying Do not rely on this device for emergency communications Switch off in explosive environments This device is certified by the Wi Fi Alliance microSD is a trademark of SD Card Association ...

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