142
Problem
Possible causes
Possible solution
Unable to
select
certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Battery not
charged
The battery or battery
charger is damaged.
Try charging from a
computer USB port.
Contact the dealer.
The phone’s
temperature is below
0°C or higher than 45 °C.
Adjust the battery
charging environment
to avoid extremes of
temperature.
Poor contact between
the battery and
charger.
Check all connectors
to make sure all
connections have
been properly made.
Short
battery life,
reduced
standby
time
The standby time is
related to your network
signal strength and
radio applications you
have running
If you are located in an
area of low network
signal, switch off Wi-Fi,
Bluetooth or select
Flight mode to
conserve power.
The battery is depleted. Use a new battery.