63
Problem Description
Possible Causes
Problem Solving
3. The SIM/USIM card is
not inserted properly.
3. Reinsert the SIM/USIM
card correctly.
Sent Message failure.
1. The SMS center number
is incorrect.
1. Your device is
preconfigured so it is
unlikely that it will need
changing. However if it is
missing or incorrect
contact your operator.
2. The network is busy or
you are in an area with no
signal.
2. Try later or move to an
area with a stronger signal.
Date connection failed.
1. You are in the place
where there is no GSM/
GPRS/ EDGE/ WCDMA/
HSDPA(HSUPA) network
coverage.
1. Move to an area with
good signal.
2. The network is busy.
2. Try later.
3. The APN in the user
configuration file is
incorrect.
3. Check the APN in the
user configuration file in
the "Network settings".
4. The device data is
corrupted.
4. Local network access or
the target server maybe
experiencing problems.
Retry data request.
5. The network type has
been selected manually,
but is incorrect.
5. Reselect the network
type according to the type
of the SIM/USIM card.
Connected to the
Internet, but it cannot
open any website page.
1. After connection, you
are unable to open web
pages.
1. Check that the APN in
the configuration files is
correct.
2. IE browser is causing
problems.
2. Upgrade to the new
version or reinstall the IE
browser.
