Zte MF275R User Manual Download Page 73

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Troubleshooting

Internet Related Problems

Problem

Recommended Action

The device
cannot access
the Internet at
all.

• Please check your configuration

settings.

• Please wait 1~ 2 minutes for the

device to initialize.

• Check your service indicator LED’s.

The download or
upload speeds
are very slow.

The speed is dependent on signal
strength. Check your signal strength
and network type.

Failing to visit
the WebUI
configuration
page

• Enter the correct address.

The default address is
http://192.168.0.1 or

http://setup.zte.
• Only use one network adapter in

your PC.

• Do not use any proxy server.

Summary of Contents for MF275R

Page 1: ...1 MF275R User Guide ...

Page 2: ...lized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version No R1 0 Edition Time November 20 2015 ...

Page 3: ...Installing the micro SIM Card and battery 10 Connecting Your Device 11 Switching on Your Device 12 About micro SIM Card 12 Internet Access 13 Configuring Your PC 13 Wireless Connection 17 Accessing the Internet 21 Calling 22 Making a Call 22 Three Way Calling 22 Call Waiting 23 ...

Page 4: ...Waiting 27 Retrieving Messages 28 WebUI Configuration 28 Accessing the Configuration Page 28 Login 30 Settings 31 Network Settings 31 Wi Fi Settings 37 Device Settings 42 Firewall 48 Router Settings 56 Information 57 Device Information 58 Statistics 59 ...

Page 5: ...in Native 61 Operating Messages in micro SIM Card 62 Configuring Messages 63 Warning and Notice 63 Safety Precautions 63 Cleaning and Maintaining 65 Limited Warranty 66 Limitation of Liability 67 FCC Compliance 68 RF Exposure 69 IC 70 Troubleshooting 73 ...

Page 6: ...6 Getting Started The device operates on the 4G LTE networks and supports voice and data service Appearance ...

Page 7: ...onnector To attach antenna 4 WPS button To activate the WPS function 5 Phone Standard RJ11 connector for the telephone 6 LAN Ethernet connector to computer 7 Power socket Connector to the external power supply 8 Power switch Turn your device on or off 9 Indicators Indicate the status of your device ...

Page 8: ...cemail Battery Green steady More than 50 discharging charger not present Green blinking More than 50 charging charger present Yellow steady 20 50 discharging charger not present Yellow blinking 20 50 charging charger present Red steady Less than 20 discharging charger not present Red blinking Less than 20 charging charger present Off Battery not present ...

Page 9: ...een blinking Roaming LTE network Yellow steady Connected to the 4G network Yellow blinking Roaming 4G network Red steady No service limited service searching for network no SIM Card or other abnormal status Signal Strength Green steady Strong signal Yellow steady Weak signal Red steady No service limited service or searching for signal ...

Page 10: ...10 Installation Guide Installing the micro SIM Card and battery 1 Slide the back cover and remove it 2 Insert the battery ...

Page 11: ...void damaging the device please use the card that comes installed or included in the box with the device Connecting Your Device Please refer to the following diagram for connecting your computer and land line phone If you want to use the mobile network to connect to the Internet or use your land line phone you will need to insert your micro SIM card first ...

Page 12: ...k before you power on NOTE Do not put anything on the top of the device Do not lay devices to overlap each other during usage About micro SIM Card Avoid handling the micro SIM card unnecessarily Hold the card by the edges to prevent static damage Keep the micro SIM card away from electrical and magnetic appliances ...

Page 13: ... has network coverage You are using the correct micro SIM card Internet Access Configuring Your PC The following procedure describes how to configure the Internet Protocol in the Windows 7 operating system for Wi Fi connection 1 Right click Network and select Properties ...

Page 14: ...14 2 Select Change adapter settings 3 Right click Wireless Network Connection and select Properties ...

Page 15: ...15 4 Select Internet Protocol Version 4 TCP IPv4 and click Properties ...

Page 16: ...16 5 Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK ...

Page 17: ...ion If you want to use Wi Fi to connect to your device please refer to the following steps 1 Make sure that the Wi Fi is enabled Please check the Wi Fi Setting on the WebUI Configuration page or check the Wi Fi indicator ...

Page 18: ...your normal Wi Fi application on the client to search for the available wireless networks NOTE Please set the client to obtain an IP address automatically and the client will get an IP address like 192 168 0 100 ...

Page 19: ...19 3 Select the SSID of your device and then click Connect NOTE You can find the default SSID on the label under the back cover of your device ...

Page 20: ...r device to get the default password 5 Wait a moment and then the client will connect to your device successfully If you want to use WPS function to enable a Wi Fi connection please 1 Power on your device and enable the Wi Fi function on your device 2 Enable WPS function Please check the WPS Setting on the WebUI Configuration page ...

Page 21: ... After the client is connected to your device successfully you can access the Internet in the Automatic or Manual mode The default mode is Automatic Mode Operations Automatic Your device will connect to the Internet automatically and you can surf on the Internet directly Manual 1 Log in the WebUI configuration page 2 Select Settings Network Settings Connection Mode WAN Connection Mode Manual and t...

Page 22: ...ng a phone connected to your device place and receive calls as you normally would The device supports both cordless and corded phone dialing methods Note Make sure to dial the 10 digit phone number including area code Three Way Calling While on an existing call press the Flash or Talk key on your phone to put the first party on hold When you hear a dial tone dial the second party s number wait up ...

Page 23: ...ported by your phone instead Call Waiting Press 43 or 43 to enable or disable Call Waiting features You will hear two tones if someone calls while you are already on a call To hold the current call and accept the waiting call press the Flash or Talk key You can press the Flash or Talk key anytime to switch back and forth between calls To end the current call and accept the waiting call enter 1 and...

Page 24: ...chanism supported by your phone Call Forwarding With Call Forwarding you can forward calls to another phone number Always forward 1 Press 21 on your connected phone 2 Dial the 10 digit number to which you wish to forward your calls 3 Press key Example 21 1234567890 forwards your calls to the phone number 123 456 7890 4 Wait for 3 seconds and until you hear a confirmation tone for the forwarding to...

Page 25: ...connected phone 2 Dial the 10 digit number to which you wish to forward your calls 3 Press key 4 Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up Note Press 67 to un forward calls Forward when unanswered 1 Press 61 on your connected phone 2 Dial the 10 digit number to which you wish to forward your calls 3 Press key Or press DelaySec ...

Page 26: ...r 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up Note Press 61 to un forward calls Forward when unreachable 1 Press 62 on your connected phone 2 Dial the 10 digit number to which you wish to forward your calls 3 Press key 4 Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up Note Press 62 to u...

Page 27: ...onds to connect to your wireless voicemail Simply follow the voice prompts to complete setup Message Waiting There are two indicators for a new message waiting 1 the voicemail indicator and 2 an intermittent dial tone The voicemail indicator on your device flashes when a voicemail message is waiting You will also hear an intermittent dial tone on any connected phone handset before placing a call ...

Page 28: ...0 digit home phone number to access your voicemail box WebUI Configuration Accessing the Configuration Page 1 Make sure the connection between your devices is correct 2 L a u n c h t h e I n t e r n e t b r o w s e r a n d e n t e r http 192 168 0 1 or http setup zte in the address bar NOTE It is recommended that you use IE 8 0 or later Firefox 31 0 or later Opera 23 0 or later Safari 6 2 or later...

Page 29: ...29 ...

Page 30: ...roceed When you log in the following interface appears The interface is divided into three parts Related functions can be executed by operation in the related areas Index area Show the configuration list for your device Content area Show the detailed configuration System information area Show the system status and different kinds of tips ...

Page 31: ...connect the device from the network before changing the settings Network Settings Connection Mode Select Settings Network Settings Connection Mode You can set the WAN connection mode here The default mode is Automatic NOTE To change the current settings please disconnect from the network first ...

Page 32: ...Select Settings Network Settings Network Selection You can set the device to search network automatically Automatic The device will search for the available network automatically 4G Only The device searches for 4G network only Click Apply to confirm your configuration NOTE To change the current settings please disconnect from the network first ...

Page 33: ...tting Select Settings Network Settings APN The APN parameters are shown in the following figure Set as default Click to set current profile as the default profile To add a new APN profile follow the steps below ...

Page 34: ...34 1 Select Manual mode in the figure above 2 Click Add New to access the following figure ...

Page 35: ...APN and the device will automatically obtain parameters Profile Shows the profile Profile Name Type the profile name APN Type the APN string Authentication Password Authentication Protocol PAP provides a simple method without encryption for the peer to establish its identity using a 2 way handshake Challenge Handshake Authentication Protocol CHAP is used to periodically verify the identity of the ...

Page 36: ...e connection is established Password Password is used to obtain authentication from the ISP when the connection is established NOTES The Profile Name and APN are mandatory others are optional If the Authentication is set to NONE you don t need to set the User Name and Password ...

Page 37: ...37 Wi Fi Settings Basic Settings Select Settings Wi Fi Settings 2 4GHz 5 0GHz the wireless network basic parameters are shown in the following figure ...

Page 38: ...device broadcasts the SSID and other devices can search and connect to it When you select Disable other devices cannot search out the SSID If you want someone to connect you need to tell them the SSID and let them setup manually AP Isolation When Enabled is selected each of your wireless clients will not be able to communicate with each other When Disable is selected each of your wireless clients ...

Page 39: ... implementation of the 802 11i standard WPA PSK WPA2 PSK Apply both the WPA PSK and WPA2 PSK scheme Pass Phrase Set the password for your wireless local area network Frequency Channel Choose the appropriate channel to optimize the performance and coverage of your wireless network Max Station Number Choose the maximum number of the devices which connect to the Wi Fi hotspot simultaneously Click App...

Page 40: ...d settings Black List Select Setting Wi Fi Settings Black List the Black List page is shown in the following figure All the clients connected to your device are shown in the Device Information area Click Block behind the device you want to block and then it will be added to the black list Click Delete to delete the device from the black list and then the device is unblocked ...

Page 41: ...the two modes are described below PIN Enter the client PIN PBC Press the WPS button of the device or select PBC and then click Apply Press the WPS button on the client wireless adapter within two minutes and the negotiation process will be established NOTE Your device has two WPS selections to configure the two Wi Fi SSIDs ...

Page 42: ...t and the administrator settings information is shown in the following figure You can change the administrator s password Click Apply to confirm your configuration SIM PIN Management Select Settings Device Settings SIM PIN Management and the PIN management is shown in the following figure ...

Page 43: ...allows you to select PIN status Current PIN Type the PIN code If you select Change PIN the modification parameters are shown in the following figure Type the old PIN code and then type the new PIN code twice Click Apply to confirm your configuration ...

Page 44: ...de you need to disconnect the Internet first After changingthe PIN code you don t need to input the PIN code again It is required after the device restarted Reset Select Settings Device Settings Reset click Reset to set all the settings to their factory default values and then the device will restart automatically ...

Page 45: ...lick Restart to restart your device manually SNTP Select Settings Device Settings SNTP and then you can set the device s time manually or set the device to obtain time from SNTP server automatically The default time set mode is SNTP auto Synchronization ...

Page 46: ... from the drop down list Time Zone Choose your time zone from the drop down list Daylight Saving Time Enable or disable the Daylight Saving Time Click Apply to confirm your configuration To set the device s time manually follow the steps below 1 Choose Manual Set Time from the Time Set Mode drop down list 2 Set the time and then click Apply to confirm your configuration ...

Page 47: ...te Management Select Settings Device Settings Update Management and the update management is shown in the following figure If there is new update please click Check button for checking new software immediately ...

Page 48: ... devices against malicious incoming traffic from the Internet The firewall cannot be disabled but the following settings are available Port Filtering Select Settings Firewall Port Filtering The MAC IP Port Filtering is shown in the following figure ...

Page 49: ...49 If you select Enable the filter settings will appear as shown below ...

Page 50: ...used by outgoing traffic Dropped Internet traffic is blocked by default Only traffic from the selected pre defined or custom applications is allowed to access the Internet MAC Address Set the MAC address that will be filtered Source IP Address Set the source IP address that will be filtered Dest IP Address Set the destination IP address that will be filtered Protocol Set which protocol will be use...

Page 51: ...you selected To add a new rule 1 Select Enable in the Port Filtering area 2 Click Apply 3 Input the detail information in the MAC IP Port Filtering Settings area 4 Click Apply in the MAC IP Port Filtering Settings area Port Forwarding You can set up virtual servers to provide services on the Internet Select Settings Firewall Port Forwarding the virtual server settings is shown in the following fig...

Page 52: ...rtual Server Settings will appear IP Address Set IP address for the virtual server Port Range Set port numbers for the virtual server Protocol Set protocol for the virtual server Comment Type comment for the virtual server settings ...

Page 53: ...n the Port Forwarding area 2 Click Apply 3 Input the detail information in the Port Forwarding Settings area 4 Click Apply in the Port Forwarding Settings area URL Filtering You can set up content filter to restrict the improper content access Select Settings Firewall URL Filtering the URL Filtering is shown in the following figure ...

Page 54: ...orking protocols that allows network devices such as PC printers Internet gateways Wi Fi access points and mobile devices to seamlessly discover each other s presence on the network and establish functional network services for data sharing communications and entertainment Select Settings Firewall UPnP and the UPnP settings page is shown in the following figure Check Enable and click Apply to enab...

Page 55: ...vice that allows full access and connectivity from outside traffic through the firewall to a specific internal device without being filtered or blocked by your device Select Settings Firewall DMZ and the following page will appear If you select Enable the DMZ Settings will appear ...

Page 56: ...P address of the device you want to communicate with the Internet and then click Apply to save the settings Router Settings Select Settings Router Settings and the router information is shown in the following figure ...

Page 57: ...P Server function DHCP IP Pool Allocate begin and end IP address for IP pool DHCP Lease Time Define how long the leased IP address will be expired The new IP address will be relocated after the IP address is expired Click Apply to confirm your configuration Information This function allows you to view system information ...

Page 58: ...58 Device Information Select Information Device Information and then you can view the device information ...

Page 59: ...59 Statistics Select Information Statistics to view usage statistics shown in the following figure Data Limit Settings Select Information Data Limit Settings and then the following page is shown ...

Page 60: ...e by data amount or time Monthly Set data limit for a month If you set the limit by data you need to select the data unit from the drop down list if you set the limit by time you need to enter the time directly Remind me Set a percentage to remind you when the data time reaches the specified percentage ...

Page 61: ...ice Device SMS Select Messages Device SMS to access the following figure All the received messages saved in your device will be displayed here Click Delete to delete the selected messages Check the checkbox next to Delete to select all the messages saved in your device and then click Delete to delete them Click Refresh to refresh manually ...

Page 62: ...IM SMS Select Messages SIM SMS to access the following figure All the received messages saved in the micro SIM card will be displayed here Click Delete to delete the selected messages Check the checkbox next to Delete to select all the messages in micro SIM card and then click Delete to delete them ...

Page 63: ...ices may be susceptible to electromagnetic interference Locate the device away from TV set radio and other electronic equipment to avoid electromagnetic interference The device may interfere with medical devices like hearing aids and pacemakers Consult a physician or the manufacturer of the medical device before using the device Please keep yourself at least 20 centimeters away from device ...

Page 64: ...Do not attempt to dismantle the device There are no user serviceable parts Do not allow the device or accessories to come into contact with liquid or moisture at any time Do not immerse the device in any liquid Do not place objects on top of the device This may lead to overheating of the device The device must be placed in ventilated environment for use Do not expose the device to direct sunlight ...

Page 65: ...tatic cloth to clean the device Do not use chemical or abrasive cleanser as these could damage the plastic case Turn off your device before you clean it Use the device within the temperature range of 10 C 55 C and the storage temperature range is 20 C 65 C The humidity range is 5 95 Do not use your device during a thunderstorm Remove the mains power pack from the wall socket Do not take out your m...

Page 66: ...nstallation disassembly storage servicing or operation of the Product iv Modifications or repairs not made by ZTE or a ZTE certified individual v Power failures surges fire flood accidents actions of third parties or other events outside ZTE s reasonable control vi Usage of third party products or usage in conjunction with third party products provided that such defects are due to the combined usa...

Page 67: ... of merchantability and fitness for a particular purpose unless otherwise required under the mandatory provisions of the law Limitation of Liability ZTE shall not be liable for any loss of profits or indirect special incidental or consequential damages resulting from or arising out of or in connection with using of this product whether or not ZTE had been advised knew or should have known of the p...

Page 68: ... and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio comm...

Page 69: ...hnician for help RF Exposure Your device contains a transmitter and a receiver When it is ON it receives and transmits RF energy When you communicate with your device the system handling your connection controls the power level at which your device transmits Important safety information regarding radiofrequency radiation RF exposure To ensure compliance with RF exposure guidelines the device must ...

Page 70: ...umber or model number if Category II has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device Immediately following the...

Page 71: ...ent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en This Class B digital apparatus complies with Canadian ICES 003...

Page 72: ...oximity to the antenna shall not be less than 20cm 8 inches during normal operation Cet appareil est conforme aux limites d exposition aux rayonnements de la IC CNR 102 définies pour un environnement non contrôlé Afin d éviter la possibilité de dépasser les limites d exposition aux fréquences radio de la IC CNR 102 la proximité humaine à l antenne ne doit pas être inférieure à 20 cm 8 pouces penda...

Page 73: ...the device to initialize Check your service indicator LED s The download or upload speeds are very slow The speed is dependent on signal strength Check your signal strength and network type Failing to visit the WebUI configuration page Enter the correct address The default address is http 192 168 0 1 or http setup zte Only use one network adapter in your PC Do not use any proxy server ...

Page 74: ...ough Wi Fi Make sure the Wi Fi function is active Refresh network list and select the correct SSID Check the IP address to make sure your client can obtain an IP address automatically in the Internet protocol TCP IP properties Type the correct network key Wi Fi password when you connect to the device ...

Page 75: ...device The default password of the WebUI configuration page is admin If you changed the password and forgot the new password you need to restore the device to the factory default settings For more assistance please Send an E mail to mobile zte com cn Visit www ztedevice com Call the Service Hotline 86 755 26779999 ...

Page 76: ...76 ZTE CORPORATION NO 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26779999 URL www ztedevice com E mail mobile zte com cn ...

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