Zte Imperial II User Manual Download Page 17

Page: 17 / 155

Installing the microSDHC Card

The microSDHC card can be installed and removed while the
phone is turned on.

Unmount the microSDHC card

before

removing it.

1. Remove the back cover.

2. Hold your microSDHC card with the metal contacts facing

down and slide it into the microSDHC card slot.

Summary of Contents for Imperial II

Page 1: ...1 User Manual U S Cellular Customer Service 1 888 944 9400 ...

Page 2: ...mission of ZTE Corporation Notice This guide is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Every effort has been made in the preparation of this guide to ensure accuracy of the contents but all statements information and recommendations in this guide do not constitute a warranty of any kind expressed or impl...

Page 3: ... actual product Content in this manual may differ from the actual product or software Trademarks ZTE and the ZTE logos are trademarks of the ZTE Corporation Google and Android are trademarks of Google Inc The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license microSDHC logo is a trademark of the SD 3C LLC Qualcomm Sna...

Page 4: ...m SRS Labs Inc SRS TruMedia a feature rich audio solution tuned specifically for mobile devices provides a cinema like surround headphone performance with deep rich bass Other trademarks and trade names are the property of their respective owners Version No R1 0 Edition Time November 4 2014 ...

Page 5: ...Time 20 Locking Unlocking the Screen and Keys 21 Using the Touch Screen 22 Getting to Know the Home Screen 23 Personalizing 25 Changing the System Language 25 Setting the Date and Time 25 Changing Ringtone and Notification Sound 26 Turning On Off System Sounds 26 Adjusting Volume 27 Switching to Silent Mode 27 Applying New Wallpapers 28 Changing Screen Brightness 28 Protecting Your Phone With Scre...

Page 6: ...rks and Devices 48 Connecting to Mobile Networks 48 Connecting to Wi Fi 49 Using Wi Fi Direct 53 Connecting to Bluetooth Devices 54 Connecting to Your Computer via USB 57 Sharing Mobile Data Connection 59 Connecting to Virtual Private Networks 62 Phone Calls 64 Placing and Ending Calls 64 Answering or Rejecting Calls 65 Working With the Call History 66 Calling Your Contacts 67 Checking Voicemail 6...

Page 7: ... for a Contact 81 Editing Contacts 81 Accounts 83 Adding or Removing Accounts 83 Configuring Account Sync 84 Email 85 Setting Up the First Email Account 85 Checking Your Emails 85 Responding to an Email 86 Writing and Sending an Email 87 Adding and Editing Email Accounts 88 Changing General Email Settings 89 Gmail 90 Opening Your Gmail Inbox 90 Switching Accounts 90 Writing and Sending a Message 9...

Page 8: ...essage 96 Changing Message Settings 96 Calendar 97 Viewing Your Calendars and Events 97 Creating an Event 98 Editing or Deleting an Event 99 Changing Calendar Settings 99 Google 100 Getting Started With Google 100 Signing out of Google 101 Browser 102 Opening the Browser 102 Downloading Files 103 Changing Browser Settings 103 Maps 104 Activating Location Services 104 Getting Your Location 104 ...

Page 9: ...nging Search Settings 108 Camera 109 Capturing a Photo 109 Customizing Camera Settings 111 Gallery 113 Opening Gallery 113 Working With Albums 113 Working With Pictures and Videos 114 Retouching Your Pictures 115 Music 117 Copying Music Files to Your Phone 117 Viewing Your Music Library 118 Set a Song as the Default Ringtone 119 Playing Music 119 Managing Playlists 120 Play Music 121 Playing Your ...

Page 10: ... Memo 127 More Apps 129 Backup Restore 129 Calculator 129 Chrome 129 Clock 130 Downloads 131 Drive 132 File Manager 132 Mi POP 133 NotePad 133 Task Manager 134 Unlock Shortcuts 134 Cloud Print 135 Google Play Store 136 Browsing and Searching for Apps 136 Downloading and Installing Apps 136 Creating a Google Wallet Account 137 Requesting a Refund for a Paid App 138 ...

Page 11: ...11 Managing Your Downloads 138 Settings 140 General Settings 140 Wireless and Networks 144 Device 145 Personal 147 Accounts 150 System 150 Troubleshooting 152 ...

Page 12: ...12 Getting Started Getting to Know Your Phone Indicator Light Proximity Light Sensor Front Camera Earpiece Menu Key Touch Screen Home Key Back Key Microphone ...

Page 13: ...13 Power Key Speaker Back Camera Back Cover Headset Jack Auxiliary Microphone Flash Volume Key Charging micro USB Jack ...

Page 14: ...y used applications Back Key Touch to go to the previous screen Touch and hold to enable disable Mi POP See Mi POP Volume Key Press or hold to turn the volume up or down Installing the SIM Card and Battery Switch off your phone before installing or replacing the battery or the 4G LTE SIM card Notice on the 4G LTE SIM card This phone requires a 4G LTE SIM card to connect to the 4G LTE network Prior...

Page 15: ...ence any issues with your phone contact customer service at 1 888 944 9400 or visit your nearest U S Cellular retail location 1 Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently 2 Hold the 4G LTE SIM card with its cut corner oriented as shown and slip it into the card holder ...

Page 16: ... slide the battery into the compartment 1 Then gently press the battery down until it is secured 2 4 Align the back cover with the back of the phone and press the cover back into place Ensure that all the tabs are secure and there are no gaps around the cover ...

Page 17: ...oSDHC card can be installed and removed while the phone is turned on Unmount the microSDHC card before removing it 1 Remove the back cover 2 Hold your microSDHC card with the metal contacts facing down and slide it into the microSDHC card slot ...

Page 18: ...nd not remove or replace it randomly 3 Replace the back cover Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible If the battery is low there will be a pop up message on the screen As you charge your phone the screen will tell you the exact battery level each time you ...

Page 19: ...to the charging jack 2 Connect the charger to a standard AC power outlet If the phone is on you ll see a charging icon such as or appear on the status bar 3 Disconnect the charger when the battery is fully charged NOTE If the battery is extremely low you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 20 minutes Contact...

Page 20: ...ion will periodically query the GPS satellites for your current location each query drains your battery Powering On Off Press and hold the Power Key to turn on your phone To turn it off press and hold the Power Key to open the options menu Touch Power off and then touch OK Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings see Bac...

Page 21: ...ain period of time when you leave it idle You will still be able to receive messages and calls while the phone screen is off To unlock the screen and keys 1 Press the Power Key to turn the screen on 2 Touch and hold any empty area of the screen or Touch and hold an application icon near the bottom of the screen to unlock the screen and open the application NOTE If you have set an unlock pattern a ...

Page 22: ... example a message or link in a web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position Pinch In some apps such as Maps Browser an...

Page 23: ...cape by turning the phone sideways Getting to Know the Home Screen The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding application icons shortcuts folders widgets and more Status bar Widget Wallpaper Primary shortcuts Shortcut Folder ...

Page 24: ... remove an extended home screen panel 1 Touch the Home Key to return to the home screen 2 Pinch the screen with two fingers 3 Touch to add an extended home screen panel Touch on a thumbnail to remove a panel To adjust the order of home screen panels 1 Touch the Home Key to return to the home screen 2 Pinch the screen with two fingers 3 Touch and hold a thumbnail and drag it to the place you need ...

Page 25: ...just the date and time automatically check Automatic date time To adjust the date and time manually uncheck Automatic date time Then touch Set date Set time to change the date and the time To adjust the time zone automatically check Automatic time zone To adjust the time zone manually uncheck Automatic time zone and touch Select time zone to set the correct time zone To adjust the format of time a...

Page 26: ...gtone list and select the ringtone you want to use 4 Touch OK NOTE See Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact Turning On Off System Sounds 1 Touch the Home Key Settings Sound 2 Check or uncheck Dial pad touch tones Touch sounds Screen lock sound or Vibrate on touch Or touch Emergency tone to turn it on or off NOTE All system sounds are disabled i...

Page 27: ...o silent mode by using one of the following methods Press and hold the Power Key and then touch to enable silent mode touch to enable silent mode with vibration or touch to disable silent mode Keep pressing the lower end of the Volume Key when no media application is active When the icon appears on the status bar the phone is in silent mode with vibration When the icon appears the phone is in sile...

Page 28: ...es 5 Touch Set wallpaper Wallpapers or Live Wallpapers SET WALLPAPER Photos or OK Gallery Changing Screen Brightness 1 Touch the Home Key Settings Display Brightness 2 Touch AUTO to turn on or off automatic brightness adjustment You can also drag the slider to turn off auto adjustment and change the screen brightness manually NOTE You can turn on or off automatic adjustment without going to the Se...

Page 29: ...th a touch and hold gesture You can unlock the screen by touching and holding the display Touch Face Unlock to let the phone capture your face You can unlock the screen by looking at the phone You also need to set a pattern or PIN in case the phone cannot recognize your face Touch Pattern to create a pattern that you must draw to unlock the screen Touch PIN or Password to set a numeric PIN or a pa...

Page 30: ...d or recommended in some organizations Consult your system administrator before turning it on In many cases the PIN or password you set for encryption is controlled by the system administrator Before turning on encryption prepare as follows Set a lock screen PIN or password Charge the battery Keep the phone connected to the charger Schedule an hour or more for the encryption process You must not i...

Page 31: ...n PIN or password and touch Next 5 Touch Encrypt phone again The encryption process starts and displays its progress Encryption can take an hour or more during which time your phone may restart several times When encryption is completed you re prompted to enter your PIN or password Subsequently you must enter your PIN or password each time you power on your phone in order to decrypt it ...

Page 32: ...on the right side Below are some of the icons you may see System connected No signal Ringer off Signal strength Vibration mode Airplane mode Battery low Bluetooth on Battery full Connected to a Wi Fi network Battery charging Wi Fi in use Alarm set Wi Fi on and no connection Phone microphone off Wired headset connected GPS on Speaker on ...

Page 33: ... to see more information New SMS MMS microSDHC card safely removed New email Upcoming event New Gmail message New Wi Fi network detected Problem with SMS MMS delivery Downloading data Missed call Sending data Call in progress USB tethering is on USB connected Portable Wi Fi hotspot Song is playing Updates available Open Close the Notification Panel Notifications report the arrival of new messages ...

Page 34: ...u perform additional actions right from the notification itself To respond to a notification just touch it Slide down with one finger to expand certain notifications You can also swipe two fingers vertically or pinch zoom to expand or collapse certain notifications To remove a notification swipe it left or right To remove all notifications touch at the top Touch and hold a notification and then to...

Page 35: ... Settings menu See Settings for more information WI FI Touch to turn on or off the Wi Fi feature DATA Touch to turn on or off data service over mobile networks AUTO ROTATE ROTATION LOCKED Touch to turn off or on the Auto rotate screen feature BATTERY Display the current battery status Touch to open the Battery menu in Settings AIRPLANE MODE Touch to turn on or off airplane mode BLUETOOTH Touch to ...

Page 36: ...nk area of the home screen 2 In the new screen that opens touch Widgets or Apps to browse the available widgets or application shortcuts 3 Touch and hold a widget or an app icon and drag it to one home screen at the bottom Move Shortcuts or Widgets 1 Touch and hold a widget or shortcut on the home screen 2 Drag it to the place you need Remove Shortcuts or Widgets 1 Touch and hold a widget or short...

Page 37: ...reen and add several shortcuts to a folder You can move or remove folders the same way as moving or removing shortcuts Create a Folder 1 Touch and hold the shortcut on the home screen you want to add into a folder until appears at the top 2 Drag the shortcut to and release it A new folder will be created and the shortcut is added into the folder Rename a Folder 1 Touch a folder to open it 2 Touch ...

Page 38: ...hortcut and it will be removed from the folder Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom visible from all home screens panels You can keep at most four items in the area Drag apps shortcuts or folders in or out of the area to rearrange it Entering Text You can enter text using the onscreen keyboard Some apps open it automatically...

Page 39: ...d provides a layout similar to a desktop computer keyboard Turn the phone sideways and the keyboard will change from portrait to landscape The landscape keyboard is not supported in all applications Touch the alphabetic keys to enter letters Touch and hold some specific keys to enter associated accented letters or numbers For example to enter è touch and hold and the available accented letters and...

Page 40: ...ons such as expressions horoscopes and animals Touch to use Google voice typing Touch and hold to change the input languages or set up the Google keyboard TouchPal X Keyboard TouchPal X Keyboard offers three layouts T26 T12 and T You can touch to select a layout or an input language You can also use Curve Word gesture to speed up text input by replacing the key tapping operation with a tracing ges...

Page 41: ...l on the key You can also touch and hold a key and slide to choose more characters The capital key Touch to use uppercase or lowercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Word prediction Slide left or right on the space key to turn on or off prediction as indicated by and Languages Touch to select input language ...

Page 42: ...sor You can also touch the key and slide left to delete an entire word Voice input Touch and speak through the microphone Edit text Touch to open text editing options You can move the cursor select cut copy paste or delete text More options Touch to access the quick settings of TouchPal keyboard change keyboard skin and more Close the keyboard Touch You can touch the text field again to show the k...

Page 43: ... the right word The T Layout Touch to enter the left letter on the key double tap or flick right to enter the right letter symbol on the key You can also touch and hold a key and slide left or right to choose more letters and symbols If word prediction is enabled just touch the keys and choose the right word To enable and use Curve Word gesture 1 In the TouchPal X keyboard screen touch and check C...

Page 44: ...Tips for using Curve Touch when you want to If you want to enter a single letter go ahead and touch Lift your finger at the end of the word A space is added automatically when you begin to trace the next word Google Voice Typing Google Voice typing uses the Google voice recognition service to convert speech to text 1 Flick down the status bar when entering text and touch Choose input method Google...

Page 45: ...In the KEYBOARD INPUT METHODS section you can set the default input method and choose the settings for each input methods installed Editing Text Move the insertion point Touch where you want to type The cursor blinks in the new position and a tab appears below it Drag the tab to move the cursor Select text Touch and hold or double tap within the text The nearest word highlights with a tab at each ...

Page 46: ...ch or PASTE Insert text from the clipboard Move cursor to the insertion point and then touch and hold the tab below the cursor Release the finger and touch PASTE Opening and Switching Apps Open an App 1 Touch the Home Key 2 Slide left or right on the screen and touch an app to open it ...

Page 47: ...ist of the names and thumbnails of apps you ve used recently opens If you ve been using more apps recently than can fit on the screen you can scroll the list up and down 2 Touch a thumbnail to open that app NOTE You can swipe a thumbnail sideways to remove it from the list ...

Page 48: ... check box to disable data access To enable always on data access 1 Touch the Home Key Settings Mobile networks 2 Check Always on mobile data NOTE When you enable this option more data traffic will be generated for automatic updates of applications data and your phone will consume more power To get data services when roaming 1 Touch the Home Key Settings Mobile networks 2 Check Data roaming NOTE D...

Page 49: ...t the service provider to get the necessary information 1 Touch the Home Key Settings Mobile networks Access Point Names 2 Touch 3 Touch each item to enter the information you get from your service provider 4 Touch Save to complete NOTE To set the APN to default settings touch Reset to default Connecting to Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at distanc...

Page 50: ...Notified of Open Networks 1 Touch the Home Key Settings Wi Fi 2 Slide the Wi Fi switch at the top right to turn on Wi Fi 3 Touch the Menu Key Advanced 4 Check Network notification When Wi Fi is on you receive notifications in the Status bar when your phone detects an open Wi Fi network Uncheck the option to turn off notifications Add a Wi Fi Network You can add a Wi Fi network if the network does ...

Page 51: ...e following two methods to connect your phone to a wireless network using WPS Method one WPS push button 1 Touch the Home Key Settings Wi Fi 2 Slide the Wi Fi switch at the top right to turn on Wi Fi 3 Touch 4 Press the WPS button on the access point and the access point will recognize your phone and add it to the network Method two PIN number 1 Touch the Home Key Settings Wi Fi 2 Slide the Wi Fi ...

Page 52: ... network that you no longer use 1 Touch the Home Key Settings Wi Fi 2 Slide the Wi Fi switch at the top right to turn on Wi Fi 3 Touch the Wi Fi network name and then touch Forget Adjust Advanced Wi Fi Settings 1 Touch the Home Key Settings Wi Fi 2 Touch the Menu Key Advanced to adjust the following settings Network notification Get notifications in the status bar when Wi Fi is on and an open netw...

Page 53: ... for wireless access points hotspots Connect to Another Device via Wi Fi Direct 1 Touch the Home Key Settings Wi Fi 2 Turn Wi Fi on 3 Touch the Menu Key Wi Fi Direct Your phone will search for other devices enabled with Wi Fi Direct connections 4 Touch a device name below PEER DEVICES to connect with it The other device will receive a Wi Fi Direct connection prompt and need to accept the request B...

Page 54: ...ceived you can see a notification in the status bar Open the notification panel touch the notification and select Accept to start receiving data Received files are stored automatically in a dedicated folder WiFiShare for instance You can access them with the File Manager app Connecting to Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bl...

Page 55: ...ther Bluetooth Device 1 Touch the Home Key Settings Bluetooth 2 Slide the Bluetooth switch if Bluetooth is off Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range You could touch SEARCH FOR DEVICES if you want to scan again 3 Touch the device you want to pair with 4 Confirm that the Bluetooth passkeys are the same between the two devices and touch Pa...

Page 56: ...d with or wait for it to search for new devices and touch one of them Receive Data via Bluetooth 1 Turn Bluetooth on before trying to receive data via Bluetooth NOTE If the phone has not been paired with the sending device you may need to touch Bluetooth your phone s name in Settings to keep the phone detectable through Bluetooth 2 Flick down the status bar and touch 3 Touch Accept to start receiv...

Page 57: ...e you can use USB to transfer files between your phone and computer Connect Your Phone to a Computer via USB 1 Connect your phone to the PC with a USB cable 2 Open the notification panel and touch Connected as 3 Choose one of the following options Charge only Charge your phone via USB Install driver Install the driver needed for some USB connection modes such as MTP Media device MTP Transfer media...

Page 58: ...u need to remove the microSDHC card while the phone is on you should unmount it first 1 Touch the Home Key Settings Storage 2 Scroll down and touch Unmount SD card OK The icon will appear in the status bar 3 Safely remove the microSDHC card from the phone Erase the microSDHC Card 1 Touch the Home Key Settings Storage 2 Scroll down the screen and touch Erase external SD card Erase SD card Erase eve...

Page 59: ... has a microSDHC card or USB storage you can t mount it on your computer while USB tethered 1 Connect your phone to your computer with a USB cable 2 Touch the Home Key Settings More 3 Check USB tethering A new network connection will be created on your computer NOTE To stop sharing your data connection uncheck USB tethering or disconnect the USB cable Share Mobile Data Connection via Bluetooth If ...

Page 60: ... phone s data connection with other devices by turning your phone into a mobile Wi Fi hotspot The feature needs mobile data so please ensure you have subscribed to the appropriate data plan prior to use NOTE When the portable Wi Fi hotspot feature is enabled you cannot use your phone s applications to access the Internet via its Wi Fi connection You still remain connected to the Internet via your ...

Page 61: ...t a network SSID name that other devices see when scanning for Wi Fi networks Channel To avoid interference with other Wi Fi networks try using a different channel Security Choose a security option None not recommended or WPA2 PSK other users can access your mobile hotspot only if they enter the correct password When you select WPA2 PSK touch the Password field to edit the security password NOTE C...

Page 62: ...pending on the type of VPN you are using you may be required to enter your login credentials or install security certificates before you can connect to your VPN You can get this information from your network administrator Add a VPN 1 Touch the Home Key Settings More VPN NOTE If you have not set a lock screen PIN or password for your phone you are prompted to set one up 2 Touch Add VPN profile and ...

Page 63: ...en prompted enter any requested credentials and then touch Connect When you are connected the VPN connected icon appears in the status bar Modify a VPN 1 Touch the Home Key Settings More VPN 2 Touch and hold the VPN that you want to modify 3 Touch Edit profile and edit the VPN settings you want 4 Touch Save ...

Page 64: ... information from your contact list To make an international call touch and hold the 0 key to enter the plus symbol Next enter the country code followed by the city area code and then the phone number 3 Touch the matching contact to call the contact or touch to call the number NOTE Touch the Back Key to hide the dialpad and see more matching information from your contacts NOTE You can also touch t...

Page 65: ...ion about the caller that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Call When you receive a phone call drag down to answer the call NOTE To silence the ringer before answering the call press the Volume Key Reject a Call When you receive a phone call drag up to reject the call You can also drag up from the bottom and select a mess...

Page 66: ...he call history touch the Home Key Place a Call From the Call History 1 Open the call history 2 Touch a number for more information about the call or touch beside it to call back NOTE You can touch ALL MISSED OUTGOING or INCOMING to filter the records by call type Add a Number From Call History as a Contact 1 Open the call history 2 Touch a number to view more call information 3 Touch 4 To add the...

Page 67: ...you have touch to view contact details Touch the Menu Key Remove from call log to delete the call history entry Calling Your Contacts 1 Touch the Home Key Your favorite contacts and frequently called contacts are displayed 2 Touch a contact to place the call or touch All Contacts to view all your contacts with phone numbers and select one to make the call Checking Voicemail If you have set the pho...

Page 68: ...ber of onscreen options Touch an option to select it Touch Dialpad to show or hide the keypad with which you can enter codes for example the PIN for your voicemail or bank account during a call Touch Mute to mute or unmute your microphone Touch Speaker turn on or off the speakerphone Touch Less or More to hide or show other in call options Touch Message or Contacts to open the Messaging or Contact...

Page 69: ...ult in additional charges Please contact your service provider for more information To respond to an incoming call while you re on a call Touch Hold current and answer to answer the new call and put the first caller on hold To switch between two calls Touch Flash on the screen Adjusting Your Call Settings Set Ringtone and Vibration 1 Touch the Home Key Settings 2 Change the phone ringtone or enabl...

Page 70: ...rrier is the default Touch Setup Voicemail number to edit the voicemail number Touch Sound to set the notification sound for new voicemails Check Vibrate to let the phone vibrate when receiving new voicemails Enable Disable Phone Dial Pad Sound 1 Touch the Home Key Settings 2 Check or uncheck Dialpad touch tones Edit Quick Response to Rejected Callers 1 Touch the Home Key Settings Quick responses ...

Page 71: ...h a TTY device TTY HCO Users who can hear but cannot talk may use this mode to listen to conversation of the other party and respond via text messages TTY VCO Users who can talk but cannot hear may use this mode to talk through the phone and receive responses via text messages Turn on Hearing Aid Compatibility Your phone supports HAC Hearing Aid Compatibility function When you turn on the hearing ...

Page 72: ...er key 1 is reserved to speed dial your voicemail To assign a speed dial key 1 Touch the Home Key Settings Speed dial 2 Touch a speed dial key 3 Enter a phone number or select one from the contact list 4 Touch OK Enable Ended Call Operation Tips When this feature is enabled a screen will display briefly after a call is ended for you to call the number again send a message or add the number to your...

Page 73: ...Settings Auto answer 2 Use the switch to turn on or off the feature 3 Touch Call duration to set the time before the phone picks up and touch Auto answer conditions to select the condition for using auto answer Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number 1 Touch the Home Key Settings Call forwarding 2 Touch an available option Al...

Page 74: ... calls to Internet calling addresses or to ask each time you place a call 1 Touch the Home Key Settings 2 Touch Use Internet calling 3 Touch the Internet calling option you want To configure your phone to receive Internet calls By default your phone is configured to make Internet calls but not to ensure that you will receive them However you can configure your phone to listen for Internet calls ma...

Page 75: ...ttings 2 Check Voice privacy to enable privacy mode Or check Plus code dialing setting to set the plus code replacement for making international call NOTE Please contact the service provider to check whether the Voice privacy and Plus code features are available ...

Page 76: ...tch to the contact groups or favorite contacts Checking Contact Details 1 Touch the Home Key and touch the Contacts tab to access your contact list 2 Scroll through the list to view all your contacts 3 Touch a contact to view its details NOTE If you have a lot of contacts stored drag the slider on the right side of the screen up or down to quickly go to contacts with the name initial you want Addi...

Page 77: ...te your own name card in your phone 1 Touch the Home Key and touch the Contacts tab 2 Touch Set up my profile If a profile has already been set up touch the listing under ME and touch Edit 3 Edit your profile information and touch DONE Importing Exporting and Sharing Contacts You can import export contacts from to your internal storage or the microSDHC card This is especially useful when you need ...

Page 78: ...SDHC card or the phone storage and touch OK Export Contacts 1 Touch the Home Key 2 Touch the Menu Key Import export Export to storage The phone will prompt you with the name of the vCard file and the directory in which the file will be saved 3 Touch OK to create the file Share All Contacts 1 Touch the Home Key 2 Touch the Menu Key Import export Share visible contacts 3 Choose how to share the cont...

Page 79: ... SIM card cannot be added to Favorites 1 Touch the Home Key and touch the Contacts tab 2 Touch a contact and then touch next to the contact name Remove a Contact From Favorites 1 Touch the Home Key and touch the Favorites tab 2 Touch a favorite contact and then touch next to the contact name Working With Groups View Your Contact Groups 1 Touch the Home Key and touch the Groups tab 2 Scroll through...

Page 80: ...or the new group 4 Touch the Group s name field and enter the group name 5 Touch Add member to select group members from your contacts Check the contacts you need and touch Add member to group 6 If necessary touch the field below RINGTONE to set a distinctive ringtone for incoming calls from the group members 7 Touch DONE Delete a Group 1 Touch the Home Key and touch the Groups tab 2 Touch a group...

Page 81: ...NE when you finish Touch Multi Select to select group members and touch to remove them from the group Searching for a Contact 1 Touch the Home Key and touch the Contacts tab 2 Touch Find contacts at the top of the list 3 Input the contact name or any information the contact has to search for it The contacts matched will be listed Editing Contacts Edit Contact Details 1 Touch the Home Key 2 Touch a...

Page 82: ...ntact so you know who is calling when you hear the ringtone 1 Touch the Home Key 2 Touch a contact you want to set a ringtone for and then touch Set ringtone NOTE The contact must be saved on the phone not the 4G LTE SIM card 3 Select a ringtone you like and touch OK ...

Page 83: ...nt Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the ACCOUNTS section in the Settings menu Remove an Account Removing an account will delete it and all information associated with it from your phone such as emails and contacts ...

Page 84: ...ls updates or other recent information Sync Manually 1 Touch the Home Key Settings 2 In the ACCOUNTS section touch the account category and then the account you want to sync 3 Touch the Menu Key Sync now Change an Account s Sync Settings 1 Touch the Home Key Settings 2 In the ACCOUNTS section touch the account category and then the account The Sync screen appears showing a list of information the ...

Page 85: ...etwork parameters automatically NOTE You can also enter these details manually by touching Manual setup or when automatic setup fails 3 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Checking Your Emails Your phone can automatically check for new emails at the interval you set when setting up the accoun...

Page 86: ...ouch To reply to the sender and all recipients of the original email touch To forward the email to someone else touch 3 Edit your message and touch Send Mark an Email as Unread You can return a read email to the unread state for example to remind yourself to read it again later You can also mark a batch of emails as unread While reading a message touch the Menu Key Mark as unread While in a messag...

Page 87: ... than one email account added on the phone touch the sender line to select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma You can also touch to select recipients from your contacts contact groups or history 3 Enter the email subject and compose the email text 4 Touch the Menu Key Attach file to add au...

Page 88: ...creen 3 Follow the prompts to set up the account as you did with the first one Edit an Email Account You can change a number of settings for an account including how often you check for email how you re notified of new mails your email signature and details about the servers the account uses to send and receive mails 1 Open Email to get the Inbox screen 2 Touch the Menu Key Settings and touch the ...

Page 89: ...ng General Email Settings General settings apply to all email accounts you add 1 Open Email to get the Inbox screen 2 Touch the Menu Key Settings General 3 Make the changes and touch the Back Key when you finish ...

Page 90: ...aven t signed in you will be prompted to do so or create a new account Touch the Menu Key Refresh to refresh your Inbox and download new messages To search for Gmail messages touch and enter the words to search for Switching Accounts Gmail displays conversations messages and settings from one Google Account at a time If you have signed in to more than one Google Account on your phone you can switc...

Page 91: ...ent with a comma 4 Enter the email subject and compose the email text 5 To add an attachment touch the Menu Key Attach file 6 Touch at the top right of the screen to send the message Replying to or Forwarding a Message 1 Open the Gmail message you want to reply to or forward to another person 2 Do the following as you need To reply to the sender touch To reply to the sender and all recipients of t...

Page 92: ...uching the Preview option will only download the pages you view while touching other options may download the entire file and cost more time and data Working With Labels Message labels include both labels you create and default labels such as Sent Starred and Outbox You can organize your emails by labeling them or adding stars to them Labels also help you sort your messages just like folders To la...

Page 93: ...the top of the screen touch Add star To view messages by label 1 Open the Gmail app and touch the current account at the top of the screen without checking any message 2 Touch a label below ALL LABELS to view messages with that label Changing Gmail Settings From any box touch the account at the top of the screen and select SETTINGS to change General settings which apply to all Gmail accounts or ot...

Page 94: ... New message to write a new text or multimedia message Touch Search to search for a message using keywords Touch an existing message thread to open the conversation you ve had with a certain number Sending a Message 1 On the Messaging screen touch New message at the bottom 2 Add recipients by one of the following ways Touch the To field and manually enter the recipient s number or the contact name...

Page 95: ...r a slideshow to the message 5 Touch or Send NOTE You can also include email addresses as recipients for multimedia messages NOTE Do not add a message subject or any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing threads for the same number If the new message comes from a new nu...

Page 96: ... Message 1 On the Messaging screen touch the thread that has the message you want to forward 2 Touch the message 3 Touch Forward in the menu that opens 4 Enter a recipient for the message and edit the content if you want 5 Touch or Send Changing Message Settings Touch the Menu Key Settings in the Messaging screen to change messaging settings ...

Page 97: ...touch in the home screen and select Calendar Viewing Your Calendars and Events Select Visible Calendars 1 Open the Calendar app 2 Touch the Menu Key Calendars to display 3 In the new screen touch the calendars to check the calendars you want to see or uncheck the calendars you d like to hide Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your cale...

Page 98: ...ng earlier or later days weeks or months touch Today at the top to quickly switch to today View Event Details In Agenda Day or Week view touch an event to view its details In Month view touch a day to switch to Day view Then touch an event to view its details Creating an Event 1 In any Calendar view touch New at the top You can also touch a spot in Day or Week view twice to add an event to that ti...

Page 99: ...Touch Save to save your changes Delete the event touch at the bottom of the screen and then touch OK Share the event touch and choose how to share Send the event detail through email Touch This feature is only available for events created under some web calendar accounts for example the Google Calendar Changing Calendar Settings To change Calendar settings open a Calendar view Day Week Month or Ag...

Page 100: ...ouch the Menu Key Help to view the online instructions Getting Started With Google Open the Google app to use the following features Check out new posts Touch near the top right corner and select Everything to see posts people have shared with you a circle or community you are in or everyone You can filter the posts displayed by touching and selecting a circle under My Circles a community under My...

Page 101: ...creen to open the Photos app Then touch the Photos icon at the top left and select Photos of you Manage your friends and circles Touch to find new people and add them to your circles Search for people posts and photos Touch and enter the information you want to search for Manage your own information Touch your photo avatar and name at the top left to view and edit your basic information view your ...

Page 102: ...xample in an email or a text message To open a web page or search the web 1 Open the Browser app 2 Touch the address box at the top of the web page If the address box isn t visible scroll to the top of the page to show it 3 Enter the address URL of a web page Or enter terms you want to search for You can also touch to search by voice 4 Touch a URL or search suggestion or touch Go on the keyboard t...

Page 103: ...u that opens touch Save image or Save link The downloaded files are saved to your phone or the memory card You can view or open them in the Downloads app Downloads Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web including several that you can use to control your privacy To open the Browser settings screen touch the Menu Key Settings ...

Page 104: ...ouch Mode to select location sources you want to use High accuracy Get accurate location using both GPS and Wi Fi as well as mobile networks Battery saving Use only Wi Fi and mobile networks to get your approximate location This will drain less power from your battery than using GPS Device only Use GPS to pinpoint your location Getting Your Location 1 Touch in the home screen and select Maps 2 Tou...

Page 105: ...ndicating search results appear on the map 5 Touch a red point to open a card at the bottom with summary information about the location Slide the card up to find more information about the location as well as options for getting directions and more Getting Directions to Your Destination Maps can provide directions for travel by foot public transportation or car 1 Touch in the home screen and selec...

Page 106: ...tions 1 Touch in the home screen and select Maps 2 Navigate the map view to the area you d like to explore You can explore nearby locations or pan the map to another location 3 Touch the search bar at the top 4 Touch the Explore nearby card and choose one option in the new screen Results will appear on cards 5 Touch a location to see it on the map or get directions You can also slide up the bottom...

Page 107: ...ls you today s weather before you start your day how much traffic to expect before you leave for work and more You can turn Google Now on or off from within the Google app The first time you open the Google app see a brief explanation of how Google Now works and touch Next When you see Yes I m in choose it to begin 1 Touch the Home Key Google 2 Touch the Menu Key Settings 3 Slide the ON OFF switch...

Page 108: ... the Home Key Google 2 Touch the microphone icon to the right of the search box or just say OK Google NOTE You can also touch the Home Key Voice Search 3 Speak the terms you want to search for or the question you want to ask When you re finished speaking your speech is analyzed and the search is initiated Changing Search Settings Open the Google app and touch the Menu Key Settings to set Google No...

Page 109: ...or in the phone s internal storage You can copy them to your computer or view them in the Gallery app Capturing a Photo 1 Touch in the home screen and select Camera 2 Aim the camera at the subject and if necessary touch the buttons on the screen to switch cameras turn on off flash select special features or color effects or set up other related options ...

Page 110: ...O white balance and other parameters 6 Record a video 7 Capture a picture 8 View pictures and videos you have taken WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals NOTE You can spread or pinch on the screen or press the Volume Key to zoom in or out before taking picture or during video recording 3 Touch the area where you want the came...

Page 111: ...elay before the camera takes a picture automatically after you touch the shutter icon or turn off this feature Auto review Set the auto review time for taken pictures You can turn off this feature Picture size Set the image size for your photo Shutter tone Select shutter tone or turn it off Camcorder settings Video quality Set the quality for your video Time lapse Set the frame interval when recor...

Page 112: ... GPS location in captured picture and video files Storage location Open the storage settings screen to change the default location for captured images videos and other user data See Save location in Storage Restore defaults Restore the default camera settings ...

Page 113: ...album contents Touch an album to view the pictures and videos it contains To share albums pictures or videos 1 Touch and hold an item in the Albums view to select an album or after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how you want to share the items To delete albums 1 Touch and hold an album until it is selected 2 Touch more ...

Page 114: ... Slide left or right to view other contents in the album Touch at the center of a video to start watching the video While browsing the album contents in full screen touch the screen to display the following options Touch Slideshow to browse the album contents in a slideshow Touch or the Menu Key to rename configure slideshow options rotate the picture or check picture file details ...

Page 115: ...d 1 Touch Edit while viewing a picture in full screen to open the PhotoEditor interface 2 Touch the options along the bottom of the screen to edit the picture FX Apply filters Modify Crop rotate straighten or flip mirror the picture Adjust Adjust saturation hue sharpness contrast and other color options Border Add a frame to the picture Decorate Decorate people in the picture with comical moustach...

Page 116: ...116 4 Touch Save to save the new picture NOTE Touch History in the PhotoEditor screen to see the edits you have made and undo or redo them ...

Page 117: ...one Before using Music you need to copy or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Open the notification panel and touch 3 Touch Media device MTP to browse the files in the phone storage and on the microSDHC card 4 Copy the music file from the PC and paste it to the phone storage or microSDHC card Download From the Internet Y...

Page 118: ...r music library is displayed All your audio files are cataloged according to the information stored in the files Touch a card at the upper half of the screen to view your music library organized by Artists Albums Songs Playlists Folders or Genres You can also touch RECENTLY PLAYED or FAVORITES to browse songs you recently played or you have added as favorites NOTE If an audio file is being played ...

Page 119: ...ingtone for a Contact 1 Touch in the home screen and select Music to see the music library 2 Touch next to a song in any list 3 In the menu that opens touch Use as ringtone NOTE If the song is being played and you re in the playback screen you can touch the Menu Key Use as ringtone Playing Music Touch a song in the music library to listen to it The following playback screen appears ...

Page 120: ...or create a new playlist Touch Delete Playlist next to a playlist to delete the playlist Touch Rename Playlist next to a playlist to rename the playlist Touch a playlist to view its content You can touch the Menu Key Multi Select to select the song you want to remove Manage shuffle and repeat Album artwork and lyrics Playback controls Add to Favorite Return to the music library Progress bar Song a...

Page 121: ... a mobile data or Wi Fi connection you can only play music stored on your phone Playing Your Music Touch in the home screen and select Play Music If you are prompted select an account to access its online music library The app searches your online library and your phone for music and playlists before displaying your combined music library organized by ARTISTS ALBUMS SONGS and GENRES You can touch ...

Page 122: ...twork Swipe left or right to skip to the next or previous song 3 Give the song a thumbs up 4 Repeat the playlist the current song or turn off repeat 5 Playback control Skip songs pause or resume playback Drag the progress bar to jump to any part of the song 6 Turn on or off shuffle 7 Give the song a thumbs down ...

Page 123: ...nformation album cover as well as playback control is displayed on top of the screen You can pause resume playback or skip songs Managing Playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer To view all your playlists touch Playlists Touch Add to playlist next to a song or a playlist to add it to a playlist or cr...

Page 124: ...udio or carry out other operations Touch the play pause button at the bottom to pause or resume the playback Drag the progress bar to jump to any part of the video You can also slide horizontally on the video to rewind or fast forward Slide vertically on the right or left part of the screen to adjust volume or brightness Touch or to skip to the previous or the next video Touch to change the video ...

Page 125: ... To select more videos touch them 3 Touch Delete OK to delete selected videos or touch Share and select how you want to share them Rename a Video Clip 1 Touch next to the video you want to rename 2 Touch Rename 3 Type the new video name and touch OK Trim a Video Clip 1 Touch a video to start playing it 2 Touch the Menu Key Trim 3 Drag the two tabs on the progress bar to select the portion you want...

Page 126: ...ortion 4 Touch the scissors at the bottom The trimmed video is saved as a new video file Check Video File Details 1 Touch next to the video you want to view the details of 2 Touch Details 3 Check the file title duration size path and time Touch Close when you finish ...

Page 127: ...h to cancel recording if you change your mind You can touch to pause and to continue during the recording 3 Touch to stop recording The memo is automatically saved If you don t want to save the memo after recording it touch to delete it Playing a Voice Memo To play a memo you just recorded Touch at the bottom of the screen To play any saved memo 1 Touch My records at the top right of the screen to...

Page 128: ...128 2 Touch the title of a memo to play it NOTE You can also touch beside the memo to delete share rename trim it add a tag check its file information or set it as your phone ringtone ...

Page 129: ...ch in the home screen and select Tools Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations You can also touch Tip to calculate tips NOTE Hold the phone on its sides to switch to advanced panels Chrome Touch in the home screen and select Chrome to browse the Internet Chrome on your phone can sync bookmarks browsing history and opene...

Page 130: ...ouch SAVE to save and exit NOTE To enable or disable existing alarms just touch or Use Bed Clock You can use the phone as a bedside clock 1 Touch the Alarm tab in the Clock app 2 If necessary touch the Menu Key Bed Clock Preferences to set up the following bed clock options Then touch the Back Key to return to the Alarm tab Enable bed clock Turn on or off the bed clock function Bed clock never sle...

Page 131: ...e stopwatch or the countdown timer Stopwatch allows you to record lap times while Countdown allows you to set a time and count down to zero Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Browser Email or Gmail Touch in the home screen and select Downloads to check the record Touch a file to open it with the appropriate applications Touch and hold a f...

Page 132: ...o clips and other types of files on your phone and on the memory card Touch in the home screen and select File Manager You can find the file you need by category in the Category tab or touch Phone or SD Card to browse folders and files on the phone storage or the microSDHC card Touch folders and files to access stored items Touch and hold an item to access option icons such as Copy Move Share or D...

Page 133: ...eely to wherever your finger feels comfortable to reach Drag horizontally to display other buttons the Home Key recent apps the Menu Key NOTE Touch and hold to get other options including powering off or rebooting the phone locking the screen capturing a screenshot and enabling vibration or sound NotePad Touch in the home screen and select Tools Note to save and view your notes You can add audio i...

Page 134: ... or force it to stop Touch the Apps tab to manage all the applications on your phone Touch the Resources tab to view the real time use of the system resources CPU RAM and storage Unlock Shortcuts Touch in the home screen and select Unlock Shortcuts to change the apps you can open from the lock screen See Locking Unlocking the Screen and Keys You can maintain four shortcuts at most on the lock scre...

Page 135: ... Cloud Ready Printer you can connect it to the Internet and register it to your Google Account without using a computer 2 Sign in to your Google Account on the phone 3 Touch the Home Key Settings Printing Cloud Print and turn on the Google Cloud Print service 4 Open a file on the phone and select the option for print For example open a web page with Chrome and touch the Menu Key Print 5 Select a p...

Page 136: ...ouch a top level category such as Games and touch an app from any subcategory You can also search for apps using an app s name or description or the developer s name Just touch and enter the search terms Downloading and Installing Apps When you find the app you are interested in through browsing or searching touch it to open its details screen where more information about the app is displayed 1 To...

Page 137: ...s in the status bar You can find the new app after touching the Home Key Creating a Google Wallet Account You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app Do one of the following On your computer go to checkout google com to create a Google Wallet account The first time you use your phone to buy an item from Google Play Stor...

Page 138: ...e If you change your mind you can install the app again but you can t request a refund a second time For details please read the Play Store help information 1 Touch the Home Key Play Store 2 Touch My apps 3 Touch the app to uninstall for a refund The details screen for the app opens 4 Touch REFUND and then touch UNINSTALL Your app is uninstalled and the charge is cancelled Managing Your Downloads ...

Page 139: ...lay Store touch My apps 2 Your list of installed apps opens You can touch one to rate it uninstall it request a refund and so on Uninstall an App 1 On the Apps screen of Play Store touch My apps 2 Touch an app to open its details screen 3 Touch UNINSTALL OK ...

Page 140: ...ll the phone s radios that transmit voice or data are turned off when airplane mode is enabled Wi Fi Turn Wi Fi on or off and configure your Wi Fi connections See Connecting to Wi Fi When Wi Fi is on touch the Menu Key Wi Fi Direct in the Wi Fi menu to share data between two devices via Wi Fi directly See Using Wi Fi Direct Bluetooth Turn Bluetooth on or off and configure your Bluetooth connection...

Page 141: ...Turning On Off System Sounds NOTE Touch SRS sound enhancement to turn on off or configure SRS sound effects Display Brightness Set the brightness of the display Wallpaper Select a background image for the home screen Auto rotate screen Check this option to let the phone automatically change the orientation of some onscreen content based on the position of the phone Sleep Set the length of time of ...

Page 142: ...language and region for your system Spell checker Check the spelling or text you enter or set the spell checker options Personal dictionary Add new words to the phone s dictionary or remove words from the dictionary The words you add are used for spelling check and word suggestion KEYBOARD INPUT METHODS Configure text input settings See Input Settings Voice Search Language Select the language you ...

Page 143: ...ough a Bluetooth headset when it is connected to your phone Text to speech output PREFERRED ENGINE Select the speech synthesis engine you want to use or change its settings Speech rate Select how quickly you want the synthesizer to speak Listen to an example Play a brief sample of the speech synthesizer using your current settings Default language status Check whether the text to speech output fea...

Page 144: ...r phone Your carrier s data usage accounting may differ Touch the Menu Key Mobile Hotspots to select Wi Fi networks that are mobile hotspots Data usage on recognized mobile hotspots will be restricted to avoid high mobile data bills Mobile Hotspot Share your phone s mobile data connection with PCs or other devices via Wi Fi See Share Mobile Data Connection as a Wi Fi Hotspot VPN Touch More VPN in ...

Page 145: ...on via USB Bluetooth Tethering Touch More and check Bluetooth tethering in Settings to share your phone s mobile data connection with PCs or other devices via Bluetooth See Share Mobile Data Connection via Bluetooth Device Storage The Storage settings menu lets you manage the phone s internal storage and provides options for your microSDHC card Save location This menu allows you to choose the defa...

Page 146: ...ssible and you can copy files between them To view the phone storage space Touch the Home Key Settings Storage and scroll to the INTERNAL STORAGE section SD CARD The SD card storage options let you view the microSDHC card s size and available space unmount the card for safe removal from the phone and format erase the card For details see Remove the microSDHC Card From Your Phone and Erase the micr...

Page 147: ...DOWNLOADED and ALL tabs or the system memory at the bottom of the RUNNING tab Connect to PC Select your USB connection type between your phone and PC See Connecting to Your Computer via USB Call Settings Configure call related options in the Call settings menu This is the same menu you see from the Phone app See Adjusting Your Call Settings Personal Location Activate location services to determine...

Page 148: ...pattern visible This option appears after you have set a Pattern screen lock Check this option to show the pattern as you draw it Automatically lock This option appears after you have set a screen lock Face Unlock Pattern PIN or Password You can set the time needed for the lock protection to be activated after the screen turns off Power button instantly locks This option appears after you have set...

Page 149: ...ted CA certificates Install from SD card Install certificates from the microSDHC card Clear credentials Delete all certificates Backup Reset Back up my data Back up app data Wi Fi passwords and other settings to Google servers after you sign in to your Google Account Backup account Select the Google Account that your data is backed up to Automatic restore Restore previously backed up settings and ...

Page 150: ...Printing You can manage Google Cloud Print service or other printer plug ins installed from the Google Play Store or your printer manufacturer See Cloud Print for more information on using Google Cloud Print service Developer Options Developer options contains settings that are useful when developing Android applications The menu is hidden until you touch Build Number in the About phone menu 7 tim...

Page 151: ...151 About Phone View phone status legal and regulatory information You can also upgrade your phone system and installed applications ...

Page 152: ... wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after waiting a short time You are too far away from a base station for your service provider Y...

Page 153: ...e s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avoid extremes of temperature Poor contact between the battery and charger Check all connectors to ensure that all connections have been properly made Shortened standby time The standby time is related to your service provider system configuration The same phone used with different service providers systems...

Page 154: ...E SIM card malfunction or damage Take the 4G LTE SIM card to your service provider for testing 4G LTE SIM card inserted improperly Insert the SIM card properly Debris on the 4G LTE card contacts Use a soft dry cloth to clean the SIM card contacts Unable to connect to the network 4G LTE card invalid Contact your service provider You are not within the network s service area Check the service area w...

Page 155: ...155 Problem Possible causes Possible solution Uninstall the software that may cause the problem Upgrade the phone software ...

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