![Zte BLADE T2 Lite User Manual Download Page 59](http://html1.mh-extra.com/html/zte/blade-t2-lite/blade-t2-lite_user-manual_940576059.webp)
114
115
Problem
Possible Causes
Possible Solution
Unable to
connect to the
network
The nano-SIM card is invalid.
Contact your service provider.
You are not within the network’s
service area.
Check the service area with
your service provider.
Poor signal.
Move to an open space, or if
you are inside a building, move
closer to a window.
Cannot answer
incoming calls
You have activated the Call
blocking feature.
Disable this feature. See
Phone
Calls – Adjusting Your Call
Settings – Setting Call Blocking
.
Cannot make
outgoing calls
You have activated the Fixed
Dialing Numbers feature.
Disable this feature. See
Phone
Calls – Adjusting Your Call
Settings – Using Fixed Dialing
Numbers
.
PIN Code blocked
You have entered an incorrect
PIN code three consecutive
times.
Contact your service provider.
If the service provider provides
the nano-SIM card’s PUK code,
use the PUK code to unlock the
nano-SIM card.
Phone crashes,
reboots, freezes,
or cannot be
powered on
Some third-party software is not
compatible with your phone.
Uninstall the software that may
be causing the problem.
Upgrade the phone software.
Reset the phone to factory
status.
Troubleshooting
For Your Safety
General Safety
Don’t make or receive handheld
calls while driving. Never text
while driving.
Keep your phone at least 15 mm
(0.6 in.) away from your body
while making calls.
Small parts may cause choking.
Your phone can produce a loud
sound.
Avoid contact with anything
magnetic.
Keep away from pacemakers and
other electronic medical devices.
Power off when asked to in
hospitals and medical facilities.
Power off when told to in aircrafts
and airports.
Power off when near explosive
materials or liquids.
Don’t use at gas stations.
Your phone may produce a bright
or flashing light.
Don’t dispose of your phone in
fire.
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Exercise caution when holding
your phone near your ear while
the loudspeaker is in use.
Avoid extreme temperatures.
Avoid contact with liquids. Keep
your phone dry.
Don’t take your phone apart.
Only use approved accessories.
Don’t rely on your phone for
emergency communications.