Zte A475 User Manual Download

Page: 56 / 62

Troubleshooting

Symptom

Solution

How do I check the
software version?

Settings > About phone > Build number

How do I reset to
factory defaults?

Settings > Backup & reset > Factory data reset

How do I check the
SMS service centre
number?

Messages > Options > Settings

How do I configure the
MMS Settings?

Messages > Options > Settings

How do I configure
Email settings?

Apps > Email, or Menu > Settings > Accounts

How do I copy Contacts
to or from my SIM card?

Contacts > Options > Import/Export > Follow the directions
on screen

How do I select
Network mode?

Settings > More > Mobile Networks > Preferred network
type

Summary of Contents for A475

Page 1: ...alia provides dedicated support with a local call centre and social media outreach Search ZTE Australia on Facebook Google and Twitter to keep in touch ZTE 2016 Ver 1 0 Jan 2016 The SAR value for this device is published on ztemobiles com au ...

Page 2: ...E Corporation reserves the right to modify technical parameters and specifications in this guide and promptly correct the contents in the guide that are inconsistent with the latest documents All modifications shall be compiled in a new version of User Manual without prior notice ZTE Corporation keeps the right to make the final explanation to this guide Trademarks Android is a trademark of Google...

Page 3: ...ZTE Corporation will not be liable for the security threats brought by upgrade of the operating system System Recovery for lost passwords If you have set a device PIN Pattern or Password lock and have lost or forgotten your code there are two possible solutions 1 If you have setup a Google Account your G Mail account then enter the wrong password 5 times to be prompted for your Google Account Pass...

Page 4: ...ng Memory card optional 5 Inserting the battery 6 Removing the battery 7 Charging the Battery 8 Getting to know your phone 9 Screen control 9 Volume Controls 10 Home screen 11 Switch to sleep mode turn off the display 13 Wake up your phone 14 Secure your device 14 Make and answer calls 15 Make a call 15 ...

Page 5: ...all 17 Use touch tones during a call for automated call systems 17 Contacts 18 Add new contact 18 Delete contacts 19 Edit contact details 19 Search contacts 19 Add a contact to Favorites 19 Import Export contacts 20 Share a contact 20 Using Google Contacts 20 Use Contacts to block an incoming caller 21 Messaging 22 Send messages 22 ...

Page 6: ...ail account for the first time 24 Connectivity 25 Wi Fi 26 Bluetooth 27 Bluetooth Low Energy Bluetooth Smart 28 Connect to a Computer to transfer files 29 Settings 30 Airplane mode 30 Device 30 Accounts and sync 32 Language 33 Date time 33 About phone 34 Experiencing Multimedia 34 ...

Page 7: ...6 Sound Recorder 36 FM radio 37 More Applications 38 Chrome 38 File manager 40 Clock 40 Calculator 41 Calendar 42 Downloads 43 Manage applications 44 Install new applications 44 Uninstall applications 45 Technical Specifications 46 Troubleshooting 48 ...

Page 8: ...Declaration of RoHS compliance 52 Disposal of your old phone 53 ...

Page 9: ...1 Receiver Front camera Recent Apps Home Back Volume key Display Getting started ...

Page 10: ...2 Headset jack Back camera USB port Power Reset Lock key Noise reduction MIC Speaker ...

Page 11: ... central home screen Recent Apps Touch to open the Recent Apps list Power key Press it to turn on off the display Long press it to open a menu with options for Airplane mode for Silent mode for Vibration mode and for powering off the phone Volume keys Adjust the volume Long press it to quickly adjust the ring tone volume to maximum or minimum Press to access the Interruptions panel Press to contro...

Page 12: ...isconnect any external power 2 Remove the back cover using the thumb catch in the bottom left corner viewed from the back 3 Remove the battery if inserted 4 Insert your SIM card face down into the card holder with the cut corner on the left hand side as shown 5 Replace the battery 6 Replace the back cover and press to lock down ...

Page 13: ...A memory card is an optional accessory and is not included with your device The phone accepts microSD cards up to 32GB with FAT32 format The addition of a memory card is mainly used for personal storage such as Photos Music and Videos The installation of Apps to the SD card is limited and may not be available ...

Page 14: ...tery 1 Open the battery cover on the back of your phone 2 Align the battery s contact points with those of the phone and gently press the battery down into place 3 Replace the battery cover clicking it back into position ...

Page 15: ...7 Removing the battery 1 Switch off your phone 2 Open the battery cover 3 Lift the battery up and out of your phone ...

Page 16: ...8 Charging the Battery Connect the charger to the phone using a USB cable and plug the charger into a standard power socket Only use the approved charger and USB lead provided ...

Page 17: ...ong press on some items to get addiditonal menus Drag Drag items such as App icons and widgets to move them on the screen Switch between landscape mode and portrait mode Rotate your phone sideways to view in landscape mode in some applications This can be useful to enlarge the keyboard for example or view landscape pictures in Gallery Pinch zoom In some apps such as Maps Browser and Gallery use tw...

Page 18: ...ys control the in call earpiece or speaker volume levels Media Apps and Games If you are using apps such as the Music Video Players or Games then the Volume Keys will control the current media volume level Alarm Setting Application If you are setting an Alarm pressing the Volume keys will change the Alarm volume so be careful not to mute your Alarm setting as this will over ride the system volume ...

Page 19: ...reen Manage notifications Open notifications panel Drag down from the top of the screen to open the notifications panel Respond to a notification Touch it Dismiss a notification Swipe it sideways Dismiss all notifications Touch the icon Configure notifications for each app Long press press and hold on the notification then touch the i symbol to configure Close notifications panel Drag the notifica...

Page 20: ...op the app over the Remove icon Using Folders You can combine several app icons in a folder Drop one app icon over another on a Home screen and the two icons will be combined into a folder From any Home screen you can Open a folder Touch it The folder opens Rename a folder Touch its name Move icons around your Home screens Touch hold and slide Favorites tray The icons at the bottom of the screen P...

Page 21: ... folder Quick Settings Panel Pull down twice to open the quick settings panel to quickly check and control key features Wi Fi and Bluetooth options can be further configured by touching the drop down arrow underneath Touch the Settings icon cog to get to the main Settings menu Switch to sleep mode turn off the display The display will automatically dim and turn off after a pre set period of time s...

Page 22: ...de the screen will be turned off and locked Press the power key to wake up your device 1 Press the Power key to turn on the screen 2 Drag the icon to unlock the screen If you ve set an unlock PIN pattern or password you need to draw the unlock pattern or input the password to enter the main interface For details please see Settings Security Screen lock Secure your device Go to Settings Security Sc...

Page 23: ...uch the Contacts icon touch the desired contact and touch the phone number to make a call Make a call from Call log On the home screen touch the button the call log tab shows recent calls Touch the phone icon to make a call Make an international call On the home screen touch the button to display the dial pad Press hold the 0 key to get the symbol for international calls Enter the country code are...

Page 24: ...ettings for an incoming call Slide the icon from middle to right to answer the call If you are using another application press the Answer or Reject button displayed at the top of the screen If you inadvently dismiss this panel pull down the Notifications Panel to retrieve the Answer Call panel If the earphone is inserted press the key on the earphone to answer the call Reject a call Slide the icon...

Page 25: ... call touch the button to turn on the speaker and touch it again to turn off speaker Add a multi party or Conference call In a call touch for Options then Add call Dial a number and touch the phone icon to add one call and put the current caller on hold Press Options Merge to join the two or more parties together Use touch tones during a call for automated call systems ...

Page 26: ...be divided into the following tab pages All Contacts View the list of contacts Favorites Display the numbers you usually call All of your contacts are displayed alphabetically in a scrollable list Slide your finger up or down to scroll through the list Add new contact 1 In Contacts touch the add contacts icon at the bottom right hand corner of the screen 2 Select a memory location 3 Input all cont...

Page 27: ...or touch then touch the OK Edit contact details 1 In Contacts touch the contact whose details you want to edit 2 Touch the 3 Edit the contact information Search contacts 1 In Contacts touch the icon 2 Type a key word of a contact name The phone will automatically list all matched contacts Add a contact to Favorites ...

Page 28: ...ect SIM card Phone Phone storage SD Card Share a contact You can share a contact with someone 1 In Contacts tap the contact you want to share 2 Touch the and then touch Share 3 Select application with which to share Bluetooth Gmail MMS SMS and SD Card Using Google Contacts When you are signed into your Google account ie Gmail all your existing Contacts are downloaded and synced to your device Also...

Page 29: ...l app on line or using the handset Contacts app as previously described Use Contacts to block an incoming caller If you want to block incoming calls from a particular number you need to be signed in to your Google account and have the Contact stored in your Contacts list Go to Contacts Select the required Contact Press the pencil icon to Edit the Contact Press the Options icon Select All calls to ...

Page 30: ...umber You can also touch the button to select a contact from the People and then touch OK icon to add a contact 3 You can touch the icon attach pictures videos or audio file and the phone will convert the message to a multimedia message 4 Input some text in Type text message You can touch the to select Insert quick text Insert a quick text Insert contact Insert a contact Add subject Add a message ...

Page 31: ...phone to directly call back Touch hold the text to pop up the Message options menu you can Copy Forward Lock Unlock or Delete the message etc Message thread The messages from one contact or number will be aligned in one message thread in chronological order You can manage these threads in the messaging interface Touch one thread on the Messaging screen touch the to select Add subject Add a message...

Page 32: ...te and available no matter where you check it from On the home screen or in the All Apps screen touch the Gmail icon to open Gmail Set up an Gmail account for the first time You need to set up an Gmail account when you use Gmail for the first time 1 If you already have a Gmail account touch Existing then enter the Gmail address and password 2 Otherwise touch New and follow the prompts to create a ...

Page 33: ...ifferent mobile networks available Initially your phone is configured to use the fastest mobile network available for data The icons on the Status bar indicate which kind of data network you re connected to In the All apps screen touch Settings More Mobile networks to perform relevant settings Turn Data Off Pull down twice for the Quick Settings Panel Touch the Network signal icon Telstra Touch th...

Page 34: ...icon to switch Wi Fi on or off Connect to Wi Fi 1 In the All apps screen touch Settings 2 Turn on Wi Fi 3 Your phone will automatically search for all nearby Wi Fi networks 4 Select the network you would like to connect to from the list If you ve selected an open network your phone will automatically connect to it If you ve selected a security network you need to input the password ...

Page 35: ... on or off Pairing 1 Touch Bluetooth when it is on to automatically search for devices Your phone will scan for and display all Bluetooth devices it finds 2 Touch the ID of the desired device Send files via Bluetooth To send files via Bluetooth do as follows 1 Select a file or item such as a contact or a media file from an appropriate application or File manager 2 Open it choose then touch the ico...

Page 36: ...our device Bluetooth Low Energy Bluetooth Smart Bluetooth LE is an optimised standard of Bluetooth that uses less power and is generally used to connect to personal wearable devices such as fitness monitor wrist bands and watches The 3rd party module and software controls the connection to your phone so traditional pairing and password exchange is not required as it is controlled using a secure ke...

Page 37: ...dow On your PC use Windows Explorer to open the CD Drive USB_Driver then double click Setup to install the handset drivers Subsequently select Media Device MTP from the notifications window which will open the handset in Windows Explorer MAC On your MAC download and install Android File Transfer Connect your handset using the USB data lead supplied Select Media Device MTP from the notifications wi...

Page 38: ...d games You will not be able to make answer calls send receive messages in Airplane mode 1 On the home screen touch and then touch Settings More 2 Check the box for Flight mode The phone will turn off all wireless connections when Airplane mode is enabled Tip On the home screen you can press and hold the Power key then select Airplane mode Device Audio profiles Touch and then touch Settings Sound ...

Page 39: ...ther onscreen items Screen lock sounds Check to play sounds when locking and unlocking the screen Vibrate on touch Check to vibrate when touching soft keys and on certain user interface interactions Display Touch Settings Display Brightness level Adjust the brightness of the screen Wallpaper Choose a wallpaper Sleep Choose the delay before the screen automatically turns off Using micro SD Storage ...

Page 40: ...reen touch and then touch Settings 2 Touch Storage Erase the SD card 1 On the home screen touch and then touch Settings 2 Touch Storage Erase SD card Accounts and sync Adding your accounts 1 Touch Settings Accounts Add account 2 Touch the account type you want to add 3 Follow the onscreen instructions to enter your account information Most accounts require a username and password but the details d...

Page 41: ... re finished the account is added to the list in Accounts sync Depending how you configured the account email contacts and other information may start syncing to your device Language You can choose the language your phone displays On the home screen touch and then touch Settings Language input Language Date time You can set the format of date and time On the home screen touch and then touch Settin...

Page 42: ...can be used to take photos You can set the photo you ve just taken as wallpaper a contact photo or send it through MMS Bluetooth or Gmail Take photos 1 In the All Apps screen touch the Camera icon to open the camera 2 Aim the camera lens at the subject and make any necessary adjustments Touch the icon to make the following settings Touch the icon to change White balance Touch the icon to set Scene...

Page 43: ... the picture in the corner of the screen Or touch Gallery on the home screen to view all your pictures Camcorder Your phone can record video clips 1 In the All Apps screen touch the Camera icon to open the camera Touch the icon to make the following settings Touch the icon to set Time lapse interval Touch the icon to change White balance Touch the icon to set the Color effect 2 Focus your lens on ...

Page 44: ...to view the pictures or videos inside Music Player You can listen to music saved on the memory card with the music player Open the music player First copy music files to a mounted memory card In the All Apps screen touch Music to open Listen to music Touch the Song you want to play to start playing it Sound Recorder You can record audio files through sound recorder Open the sound recorder ...

Page 45: ...earch for radio channels listen to them and save them on your phone Note that the quality of the radio broadcast depends on the coverage of the radio station in your area The wired headset that comes with your phone works as an antenna so always connect the headset when using the radio When you receive an incoming call while listening to the radio the radio will be turned off To tune in plug your ...

Page 46: ...favorites remove from favorites More Applications Chrome Use the Chrome browser to view web pages and to search for information on the web Open Chrome 1 On the home screen or in the All Apps screen touch the icon 2 First time you need to Accept and Continue and can add an account if you want to sync and share your browsing Bookmarks and History between different devices 3 Touch the text field at t...

Page 47: ...ad your fingers apart or pinch them together to zoom in or out Browse options When you re browsing web pages touch the to select You can perform more operations such as Bookmarks Save to bookmarks Share page Find on page Request desktop site etc Settings You can choose settings that will affect how page content is displayed and privacy and security preferences to suit your browse style In Chrome t...

Page 48: ...creen touch the Clock icon to set Alarms World time Stopwatch and Timer functions When Clock is running it switches to screen saver mode after a few minutes Simply tap the screen or a phone button to wake the phone up again To return to the home screen touch the Home key Adding an Alarm 1 Touch 2 Touch the icon at the top of the screen 3 Touch Add alarm ...

Page 49: ...ion Touch Play to start the timer Press Stop to stop the alert Press 1 to add 1 minute press to add a new timer event Stopwatch Select the Stopwatch function Touch Play to start the Stopwatch You can Record the time Pause the time or Share the results Calculator In the All Apps screen touch the Calculator icon On the Calculator screen slide the screen to the right or left to switch between Advance...

Page 50: ...nt touch From and To 4 Enter the event time zone and description 5 If you have more than one calendar select the calendar where you want to save the event 6 Select the Repetition 7 Set the time of the reminder in Reminders 8 Touch Done On the calendar screen touch an event to view its details Changing your calendar view On the calendar screen touch the date at the top and choose Day Week Month or ...

Page 51: ... to show 1 On the calendar screen touch and then touch Calendars to display 2 Touch which calendars you would like to be displayed 3 If you have more calendars you would like to synchronize and display touch Calendars to sync then touch the checkbox next to the calendar s you would like to synchronize touch OK and then you are returned to the Calendars to display screen where what you chose is now...

Page 52: ...1 On the home screen or in the All Apps screen touch the Play Store icon 2 Search for the applications you want to install 3 Select Install for free items or Buy 4 If you select Install the item will start downloading immediately 5 If you select Buy enter your credit card information Follow the on screen instructions Installing applications not in the Play Store 1 Copy the application to the SD ca...

Page 53: ...screen 2 Touch the application to uninstall 3 Touch Uninstall and complete the uninstall process according to the wizard Uninstall applications not in the Play Store 1 On the home screen touch and then select Settings Apps 2 Scroll the list and touch the application you want to uninstall ...

Page 54: ...0 LTE Data Rates 150M Down 50M Up 3G UMTS 850 2100 MHz HSPA 42Mbps data 2G 900 1800 MHz Display TFT 5 0 HD 720 x 1280 294ppi Capacitive touch Camera 8 0MP Rear 5 0MP Front CPU Memory Quad core 1 0GHz CPU with 1GB RAM 8GB ROM with approx 4GB user space Expandable external storage microSD HC up to 32GB Operating system Android 5 1 ...

Page 55: ...eplaceable Charge Time 3 4 hrs with AC Charger Standby time Up to 380 hours subject to network Voice talk time Up to 11 hours subject to network Connectivity Bluetooth 4 Wi fi 802 11b g n 3 5mm jack NAHJ micro USB SIM Card Micro SIM 3FF format ...

Page 56: ...o I check the SMS service centre number Messages Options Settings How do I configure the MMS Settings Messages Options Settings How do I configure Email settings Apps Email or Menu Settings Accounts How do I copy Contacts to or from my SIM card Contacts Options Import Export Follow the directions on screen How do I select Network mode Settings More Mobile Networks Preferred network type ...

Page 57: ...e Mobile Networks Access Point Names Select to add new APN How do I enable Flight Mode Long press on the power key Flight Mode How do I clear my Browser Chrome Options History Clear Browsing Data How do I check Call forwarding etc Calls Options Settings Call Settings Call forwarding How do I check for Software Updates Apps System updates How do I get more technical support Call 1300 789 475 during...

Page 58: ...n network contact Limit multi media to save power The battery may be worn out The handset turns on by itself An alarm or calendar event switches the handset on automatically No incoming ring or alarm tone Hold the power key to check the phone is not in silent mode Check the ringtone and ring volume settings The handset switches off after charging The handset is charging in the off state Press and ...

Page 59: ...ne Symptom Solution I cannot connect to other Bluetooth devices Turn Bluetooth on Set visibility to Show Make sure the pass code is correct Possible compatibility issues Not all functionality is supported between different Bluetooth devices and standards My data usage is excessive Check Settings Data usage to determine which apps are consuming your data Google can use large amounts of backup data ...

Page 60: ...apply to unlock your device Declaration of RoHS compliance We re determined to reduce the impact we have on the environment and take responsibility for the earth we live on So this document allows us to formally declare that theA475 manufactured by ZTE CORPORATION fully complies with the European Parliament s RoHS Restriction of Hazardous Substances Directive 2002 95 EC with respect to all the fol...

Page 61: ...y ZTE CORPORATION meets all the requirements of EU 2002 95 EC Disposal of your old phone 1 When the wheelie bin symbol is attached to a product it means the product is covered by the European Directive 2002 96 CE 2 All electrical and electronic products should be disposed of separately from normal household waste via designated collection points provided by government or local authorities 3 The co...

Page 62: ... your old device to any Mobile Muster collection point or use the Mobile Muster freepost bag provided with your new handset Mobile Muster diverts all returned devices from landfill and recycles the component materials ...

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