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Questions & Answers
Problem
Possible causes
Possible solution
Poor reception
•
The network signal is too weak at
your current location, for example, in
a basement or near a tall building,
because wireless transmissions can
not effectively reach it.
Move to a location where the
network signal can be properly
received.
•
The network is busy at the current
time (for example, during peak times,
there may be too much network
traffic to handle additional calls).
Avoid using the phone at such
times, or try again after waiting
a short time.
•
You are too far away from a base
station for your service provider.
You can request a service area
map from your service provider.
If you encounter problems while using the phone, or if it performs erratically, you can
consult the information in the chart below. If your particular problem cannot be resolved
using the information in the chart, contact the dealer where you purchased the phone.
