User Manual: Zopec Explore Oxygen (Ver. 03.03.2021)
Page
9
of
10
•
Based on how long your device battery runs and how many times your device
can be recharged by the Zopec Explore Oxygen battery, you can determine the
battery run time. Note: this is an estimate. Exact run time needs to be tested.
8. Troubleshooting
•
Battery Will Not Charge or Would Not Hold Charge:
o
Most likely, the battery just need a reset. This is done by doing a deep
discharge. Please run your CPAP machine or a lamp until it turns off on its
own. This depletes and resets the battery. Please try charging again.
o
This is a high capacity lithium ion battery and sometimes it takes 2
–
3
depletion cycles to reset the battery
•
Battery Run Time Not Lasting as Long:
o
Please make sure to follow the instructions in this manual to turn off the
heated humidifier and heated tube then try again. You can increase the
run time to lower the heated humidifier and heated tube settings.
o
If you have a
ResMed CPAP machine
, most likely the automatic
ClimateControl turned the heated humidifier and heated tube back ON
without you knowing. Please
enter “MyOptions” and
make sure the
Climate Control is in “Manual” before turning
the humidity level and tube
temp to OFF, then try again.
•
No Power to the AC Outlet:
Please follow the instruction to turn ON the battery
and the AC outlet. Please make sure that the red LED is ON, which means the
AC Outlet is ON. If the red LED light is ON and there is no power to the AC
Outlet, then please contact us for further assistance.
•
Electrical Sparks:
When you plug into the recharging port or the AC Outlet, you
may see occasional sparks. That is typically from static electricity and is normal.
It will not harm you or the battery. To avoid it, you can try grounding yourself by
touching a large metal surface before recharging or plugging your device into the
battery.
With unresolved problems, please contact your vendor or us for further assistance.
9. Limited Warranty
Zopec Medical warrants that your purchased product shall be free from defects in
material and workmanship from the date of purchase for the period specified below:
1. Zopec Explore Batteries: 1 year
2. Solar Panel Charger: 1 year
3. Wall Charger: 1 year
4. Car Charger: 1 year
