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6

Zoom PCI Cable Modem Owner’s Manual

 

PC with available PCI slot.

 

24 MB RAM.

What You Will Need For Installation

In addition to this manual, your package should include the fol-

lowing items:

 

Zoom PCI Cable Modem

 

CD-ROM disc containing installation software and modem

drivers.

You will need the following items to complete your installation:

 

Cable modem service provided by your cable company. The

cable modem service must be 2-way DOCSIS compatible. For

more information on cable modem service see the next section

of this manual.

 

The CD-ROM for the operating system running on your com-

puter.

 

A cable outlet.

 

The proper length of coaxial cable to reach between your

computer and the cable outlet.

Note:

Make sure that your cable company provides DOCSIS

(Data Over Cable Service Interface Specifications) com-

patible cable service. The DOCSIS standard, created by

CableLabs®, is employed by leading cable service provid-

ers to ensure system compatibility and ease of use. This

standard means that the modem is compatible with many

cable systems. This modem is not designed to work on

EuroDOCSIS or DVD/DAVIC cable systems.

Summary of Contents for PCI Cable Modem

Page 1: ...Zoom PCI Cable Modem Installation Guide...

Page 2: ...hardware will work properly in all environments and applications and makes no warranty or representa tion either expressed or implied with respect to the quality performance merchantability or fitness...

Page 3: ...4 COMPLETING THE INSTALLATION 13 USING YOUR CABLE MODEM 15 CONNECTING TO THE INTERNET 15 PCI CABLE MODEM STATUS 15 ENDING AN INTERNET SESSION 16 TROUBLESHOOTING 17 UNINSTALLING YOUR CABLE MODEM 19 CO...

Page 4: ......

Page 5: ...connection can be always on so Internet access is fast and easy Cable Modem Service Your local television cable company provides cable modem service also known as cable data service or broadband Inter...

Page 6: ...information on cable modem service see the next section of this manual The CD ROM for the operating system running on your com puter A cable outlet The proper length of coaxial cable to reach between...

Page 7: ...e follow it instead of the pro cedure described in this chapter Installation consists of four steps 1 Requesting cable modem service from your local cable company 2 Installing the drivers for your PCI...

Page 8: ...es will ask for the Media Access Control MAC address of your cable modem The MAC address is lo cated on the label on the bottom of your PCI cable modem card In some models there may be more than one M...

Page 9: ...even need to take it out of its antistatic bag yet Follow the steps below 1 1 1 1 Your computer should be turned on Close any applications you have running Insert the CD ROM disc that came with your c...

Page 10: ...so record the numbers now in the Important Information table on page 32 of this manual 2 2 2 2 Before you start the hardware installation close all running programs and shut down Windows if you have n...

Page 11: ...insert it firmly into an available PCI slot See the following illustration PCI Slot Be sure that the bracket is lined up properly and then screw the bracket into the computer using the screw you remov...

Page 12: ...stallation program has already put the needed drivers on your computer Windows will recognize and setup your cable modem You will see Windows report on its progress but it will not require any action...

Page 13: ...on page 17 Installations vary from company to company so you should follow the directions that are given to you by your cable company In some cases the cable company will automatically query the cabl...

Page 14: ......

Page 15: ...w that your PCI cable modem is properly connected and syn chronized if the green STS light remains on see the table on page 15 for detailed information on the indicator lights When you want to connect...

Page 16: ...N Function On Reserved Ending an Internet Session After you have completed your Internet session close your browser The Zoom PCI Cable Modem will remain connected with the cable system as long as your...

Page 17: ...he STS light will stay on when the cable modem is syn chronized and ready for use What do I do if the cable modem does not synchronize with the Cable Service Provider s cable system If the STS light k...

Page 18: ...o see that your computer is turned on Your computer provides power to the PCI cable modem If your computer has no power neither does the PCI cable modem 2 Check to see that the PCI cable modem card is...

Page 19: ...event that you remove your PCI cable modem from your PC follow the steps below for uninstallation 1 1 1 1 Click Start Settings Control Panel Double click the Add Remove Programs icon to display the A...

Page 20: ...w Follow the prompts and then move on to Step 4 to physi cally remove the PCI cable modem 4 4 4 4 Shut down Windows Turn off and unplug your computer Remove the cover from your computer as described o...

Page 21: ...tructions to configure your computer Otherwise turn to the page that corresponds to your computer s operating system Windows 98 Network Settings Windows 98 Network Settings Windows 98 Network Settings...

Page 22: ...the Network icon The Network dialog box will display Click on the Configuration tab You will see a list of installed network components If you see a line that says TCP IP Zoom PCI Cable Modem skip to...

Page 23: ...to highlight TCP IP in the Network Protocols list then click OK The Network dialog box from Step 1 will display There should now be an entry for TCP IP Zoom PCI Cable Modem Click No if you are asked...

Page 24: ...24 Zoom PCI Cable Modem Owner s Manual 6 Click the radio button Obtain an IP address automatically...

Page 25: ...ck Use DHCP for WINS Resolution and click OK 8 You will see the Network dialog box again Click OK to en able your settings If prompted to do so insert the Windows 98 CD ROM and click OK If a dialog bo...

Page 26: ...rk and Dial Up Connections dialog box will display Right click the Local Area Connection icon and click Properties The Local Area Connection Properties dialog box will display 2 You will see a list of...

Page 27: ...Connection Properties dialog box from Step 2 will display 5 Click to check Internet Protocol TCP IP and click Prop erties The Internet Protocol TCP IP Properties dialog box will display 6 Click Obtai...

Page 28: ...u will see the Local Area Connection Properties dialog box from Step 2 Click OK If prompted to do so insert the Windows 2000 CD ROM and click OK If a dialog box appears indicating that it is necessary...

Page 29: ...most common Internet browsers If you have further questions refer to your browser s documentation Internet Explorer 4 0 Start Internet Explorer IE Click View and then click Internet Options You will...

Page 30: ...ape Navigator Click Edit and then click Preferences You will see the Preferences dialog box Click the Advanced op tion and then click Proxies Select the option that allows you to connect to the Intern...

Page 31: ...encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the...

Page 32: ...information below Zoom Cable Modem Model _______________________ located on the box Serial Number _______________________ located on the label on the PCI bracket Cable Modem MAC Address C MAC________...

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