25
Computers Connected to a Network Device that is Plugged
into the X6 Cannot Access the Web
If the computers that are plugged directly into the X6 can access
the Web, but those connected via a network device that is plugged
into the X6 cannot, check the following:
•
Try rebooting each computer on your network. For example, if
you are using a router, reboot each computer that is connected
to the router. This will allow for the computers to release and
renew their IP addresses to match the one used by the modem.
•
If you are using a router, verify that the device is using
Dynamic Host Configuration Protocol (DHCP). This is also
known as dynamic IP addressing. Depending on your device,
this may be controlled by an
Obtain an IP address
automatically
option in that device’s configuration menu. If
you need help, refer to the documentation that came with your
network device or contact its manufacturer.
•
Refer to the documentation provided with your network
device or contact its manufacturer for assistance.
My Wireless Network is Not Properly Configured
If a computer that is directly plugged into the X6 can access the
Web, but the desktop and/or notebook computers on your
wireless network cannot, check the following:
•
Ensure that each desktop or notebook computer has an
802.11b or 802.11g wireless adapter installed. This can be a
built-in adapter, a USB adapter, PC card adapter, or PCI
adapter.
•
Ensure that you rotated the antenna on the X6 to a vertical
position and that the antenna on each of your wireless adapters
is pointing in an appropriate direction. Note that many wireless
adapters have built in “patch” antennas and not ones that can
be moved. If this is the case and you think your antenna is the
problem, try different orientations of you modem’s antenna to
find the best orientation. For example, try having your
modem’s antenna and the wireless adapter card be on the same
plane (for example, if your wireless adapter with a patch
antenna is inserted into a notebook and is horizontal, rotate
your modem’s antenna to a horizontal position).
