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Troubleshooting your Internet Connection
This section will walk you through some troubleshooting steps if your
USB modem did not connect to the Internet. If you do not already have a
terminal program installed, you will need to install a terminal program to
talk to your modem. Windows users can use Putty and Raspberry Pi
users can use Minicom.
If your modem is installed in an embedded Linux environment, we
recommend that you install it on a Windows or Linux computer. This will
help you determine if the modem is at fault or if it’s an issue with your
embedded environment.
To use the modem with a terminal program, you will need to know what
COM port the modem is installed on. To determine the COM port, follow
the instructions for your OS below.
Windows users: Type
Device Manager
in the Windows Run box to select
Device Manager. When Device Manager opens, click on
Modems
, then
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