Zoom 4650 Quick Start Manual Download Page 13 | Manualshive

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can disconnect from this connection by bringing the WiFi interface down
with the command

ifconfig wlan0 down

.

To disconnect your USB modem connection, press

ctrl-c

Firmware over the Air (FOTA) Updates

Most cellular carriers require having a process in place to update the
software on your ZoomCell modem using FOTA updates. For some
carriers such as Verizon, FOTA updates are necessary to maintain carrier
certifications. The host system for the ZoomCell modem must have the
ability to perform a FOTA update. For more information on FOTA
updates, please see

www.zoomtel.com/4650support

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Summary of Contents for 4650

Page 1: ...use on AT T Verizon and other cell networks This Quick Start describes how to plug a micro SIM card into the SIM slot of the modem connect the antenna power up the modem and then send commands through the USB port of a Windows or Linux computer to connect to the Internet More information including Windows Drivers and the AT command manual are available on the web at www zoomtel com 4650support ...

Page 2: ... 600 mA In Cat M1 or CAT NB1 mode your modem may draw up to 240 mA if your USB port is not capable of supplying the current you require you may use the supplemental Micro USB port on the side of the unit for power or you may reduce the transmitted power using commands to the modem For more details please see www zoomtel com 4650power ...

Page 3: ...3 Figure 1 ...

Page 4: ... M1 only For information on how to order a SIM card from various providers please see www zoomtel com sim Note that Cat M1 NB1 is fairly new technology and network coverage varies significantly depending on the service provider and the extent of its Cat M1 and or NB1 network deployment Verizon users must use a SIM provisioned for CAT M1 SIMs from your phone or other devices will not work with CAT ...

Page 5: ... in a 3FF micro SIM at the location shown in Figure 1 3 If you removed the SIM cover in step 1 slide the cover back in place and then screw the cover down Connecting the Antenna You need to connect an antenna to the modem s SMA connector using either an antenna that may be included with your modem or one compatible with your service provider ...

Page 6: ...Pi or Linux computer please skip ahead to Installing your Modem for Raspberry Pi or Linux If you want to set up your modem on a Windows computer continue below If for some reason you need to access your USB modem with a terminal program the backspace key will not work on most terminal emulators If you make a mistake entering a command you must retype the whole command ...

Page 7: ...r computer Windows will then install the drivers 4 To connect to the Internet Click on the Network Icon on the Taskbar You should see the name of your service provider It may take 1 or 2 minutes for your service provider s name to appear If your service provider s name does not appear that means your modem is not registered on that service provider s network Please see Troubleshooting your Interne...

Page 8: ...edded Linux OS s such as BusyBox is controlled by the PPP dialer command pppd The steps below were tested for Raspberry Pi and other versions of Linux should work the same 1 Plug your modem into an available USB port Raspberry Pi users may need to use a USB extender cable to allow access to the other USB ports Zoom USB extension adapter Model 98240 can be purchased from some online retailers 2 Fro...

Page 9: ... entering the following command apt get install ppp 5 Next you will need to create two scripts that pppd will use to create the connection You can either create the scripts using an editor such as vi or download the scripts from www zoomtel com 4650support 6 The first script should be named zqdial If you downloaded the script copy it into etc ppp peers 7 If you are creating the scrIpt put the cont...

Page 10: ...onfiguration dev ttyUSB3 460800 pppd options debug nodetach crtscts hide password noauth defaultroute noipdefault usepeerdns No ppp compression novj novjccomp noccp ipv6 ipcp accept local ipcp accept remote local ...

Page 11: ...cord etc ppp ppp dumplog call to chat script connect usr sbin chat v f etc chatscripts zqchat 8 The second script zqchat should be placed into the directory etc chatscripts The contents of that script are below abortstring ABORT BUSY ABORT NO CARRIER ABORT VOICE ABORT NO DIALTONE ABORT NO DIAL TONE ...

Page 12: ... pinging a known website If it works Congratulations Your installation is complete If your modem is NOT working please see Troubleshooting your Internet Connection below Note If you are already connected to the Internet using the Ethernet port of your Raspberry Pi remove the Ethernet cable to use the USB modem If you are connected to the Internet through Raspberry Pi s WiFi port you ...

Page 13: ...TA Updates Most cellular carriers require having a process in place to update the software on your ZoomCell modem using FOTA updates For some carriers such as Verizon FOTA updates are necessary to maintain carrier certifications The host system for the ZoomCell modem must have the ability to perform a FOTA update For more information on FOTA updates please see www zoomtel com 4650support ...

Page 14: ... Minicom If your modem is installed in an embedded Linux environment we recommend that you install it on a Windows or Linux computer This will help you determine if the modem is at fault or if it s an issue with your embedded environment To use the modem with a terminal program you will need to know what COM port the modem is installed on To determine the COM port follow the instructions for your ...

Page 15: ...rm that the modem has a SIM correctly installed and that the modem can talk to the SIM In your terminal window first enter the command ATE1 to enable command echo so you can see what you are typing Next enter the command AT CIMI and press Enter The modem should return a 15 digit number If it returns a 15 digit number continue to Step 2 below Otherwise confirm that you have a known working SIM card...

Page 16: ... where apn name is the name of the apn supplied by your provider If your modem returns ERROR then the APN is not configured To set the APN enter the following commands AT COPS 2 modem will return OK AT CGDCONT 1 IPV4V6 apn name AT COPS 0 modem will return OK Contact your service provider for the correct APN name If you can t get your APN name from your service provider you can try the following AP...

Page 17: ...twork Enter the following commands AT CGACT 1 1 the modem should return OK AT CGATT 1 the modem should return OK If the modem does not return OK it will output a CME ERROR code This command will return the reason for the error The full list of errors can be found in the AT command manual available at www zoomtel com 4650support The most common errors involve rejected activation or requested servic...

Page 18: ...and AT CREG If the modem returns CREG 1 5 then the modem is roaming onto another network 4 Your cellular data account may not have been activated or may be currently suspended Your service provider may have sent you a SIM and not activated your account or may have temporarily suspended your account Please contact your service provider to confirm the status of your account If none of these steps so...

Page 19: ... mail and user forum technical support is limited to qualified engineers programmers and system developers Email Support Zoomtel com US Technical Support 617 753 0965 An online user forum is available at www zoomtel com cellmodemforum ...

Page 20: ...kerage or customs and duties associated with shipping the defective unit to Zoom for repair During the first year Zoom will pay return ground shipping to the customer in the continental U S After the first year you may be required to pay a shipping and handling fee Any applicable customs duties and brokerage charges to import the product are your responsibility Limited Warranty Zoom Telephonics In...

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