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4  

 

1

 

Download the drivers for your modem from 

http://www.zoomtel.com/4630support 

. 

2

 

Unzip the drivers to a folder on your desktop. 

3

 

Double click 

setup.exe 

to install the drivers. 

 

Windows 10 Users only: A Windows message may appear that states 
“Windows SmartScreen prevented an unrecognized app from starting.”  
Click 

More info,

 then click 

Run Anyway

4

 

If the Windows User Control dialog box appears, click 

Yes

, and then the 

install program will copy the drivers onto your computer. 

5

 

Plug your modem into an available USB port on your computer.  
Windows will then install the drivers. 

6

 

To connect to the Internet, you need to set up a Dial-up connection. To 
set up a connection, follow the steps for your OS. 

 

Windows 7: Go to the 

Control Panel

 / 

Network and Sharing Center

 

and click on 

Setup a New Connection

 

Windows 8.1/8: From the charms bar, select 

Settings 

Control Panel 

Network and Sharing Center

 and click on 

Setup a New Connection

Windows 10:  From the Start button, select 

Settings 

Network and 

Internet 

Dial-up

 and then click 

Setup a New Connection

7

 

Follow the prompts to set up your new dial-up connection.  When you 
come to the screen that asks you to enter the phone number, user 
name, and password, enter 

*

99#

 as the phone number and leave the 

user name and password boxes empty.   

8

 

Click 

Connect

 to connect to the Internet. Once connected, you may 

open your browser and go to a familiar Web site. If it works, 

Congratulations!

 Your installation is complete. If your modem is NOT 

working, please see 

Troubleshooting your Internet Connection 

below. 

 

Installing Your Modem on a Macintosh Computer

 

1

 

Plug your modem into an available USB slot. 

2

 

From the Apple menu select 

System Preferences

. Then click

 Network

3

 

The modem installs as multiple devices. The names will start with 

ELSx

 

followed by a number. Click on the 

ELSx

 device that is at the top of the 

list. This device should have a Dial-up icon next to it:  

 

Summary of Contents for 4630

Page 1: ...connect to the Internet More information including Windows Drivers and the AT command manual are available on the web at www zoomtel com 4630support Powering Your USB Modem Your modem is designed to use the power supplied by your USB port In some modes your modem may draw up to 800 mA If your USB port is not capable of supplying that much current you may use the supplemental Micro USB port on the ...

Page 2: ...alled a micro SIM card For information on how to order a SIM card from AT T please see the enclosed flyer 1 Remove the screw used to secure the SIM cover and slide the cover off in the direction of the arrows 2 Plug in a micro SIM at the location shown in Figure 1 The micro SIM should be inserted into the slot in the orientation shown in Figure 2 ...

Page 3: ...modem on a Macintosh please skip ahead to Installing your Modem on a Macintosh Computer If you want to install your modem with a Raspberry Pi or Linux computer please skip ahead to Installing your Modem for Raspberry Pi or Linux If you want to set up your modem on a Windows computer continue below If for some reason you need to access your USB modem with a terminal program the backspace key will n...

Page 4: ... Control Panel Network and Sharing Center and click on Setup a New Connection Windows 10 From the Start button select Settings Network and Internet Dial up and then click Setup a New Connection 7 Follow the prompts to set up your new dial up connection When you come to the screen that asks you to enter the phone number user name and password enter 99 as the phone number and leave the user name and...

Page 5: ...lable USB port Raspberry Pi users may need to use a USB extender cable to allow access to the other USB ports 2 From a terminal window on your Raspberry Pi or Linux computer enter sudo su to elevate you to root access 3 Install the ppp package by entering the following command apt get install ppp 4 Next you will need to create two scripts that pppd will use to create the connection You can either ...

Page 6: ...ce connected you can try pinging a known website If it works Congratulations Your installation is complete If your modem is NOT working please see Troubleshooting your Internet Connection below Note If you are already connected to the Internet using the Ethernet port of your Raspberry Pi remove the Ethernet cable to use the USB modem If you are connected to the Internet through Raspberry Pi s WiFi...

Page 7: ...hen the COM port is displayed on this tab Raspberry Pi Linux Users Assuming you have no other modems installed then the modem should be on ttyACM0 To confirm this setting enter dmesg fgrep ACM in your terminal window The modem installs 5 ACM devices Use the first device in the list when configuring Minicom Now that your terminal is configured we will walk through some troubleshooting steps Step 1 ...

Page 8: ...10 1B45 7E65187 10 43 NOCONN The last parameter indicates the state of the connection If it says CONN the modem is connected and ready for data NOCONN the modem is registered on the network in idle state Establish a connection to begin transferring data SEARCH the modem is searching for a connection This indicates that cellular service is not available at your location You will need to move the mo...

Page 9: ...ming on another network but your data plan does not allow roaming To check if you are roaming enter the command AT CREG If the modem returns CREG 1 5 then the modem is roaming on another network 4 Your cellular data account may not have been activated or is currently suspended Your service provider may have sent you a SIM and not activated your account or may have temporarily suspended your accoun...

Page 10: ...s and duties associated with shipping the defective unit to Zoom for repair During the first year Zoom will pay return ground shipping to the customer in the continental U S After the first year you may be required to pay a shipping and handling fee Any applicable customs duties and brokerage charges to import the product are your responsibility Limited Warranty Zoom Telephonics Inc warrants this ...

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