1
Thank you for buying our DVR
Dear customer, thank you for choosing to purchase and use our product! If while using this
product you encounter any technical problems or problems with quality, please contact us. We
are ready to serve you. Before using this product, please carefully review the warranty
information.
1. Service Contract
This device may be returned for a refund from the seller within 30 days. Outside the return
policy and within 90 days of the purchase a defective device will qualify for a replacement at
the discretion of Zmodo. This device otherwise comes with a 1 year limited parts and labor
warranty.
2. Requirements for return or replacement
The products outward appearance should have no scratches, dirt, dents, blemishes,
or alterations of any kind. A copy of the purchase invoice and warranty certificate will
be required.
3. In the event of the following situations, regardless of expirationDate, location, repair or part
replacement, our company must receive payment, and is not liable for any payment to the
consumer. All resulting loses will be the consumer
’s responsibility:
In cases of use causing the product
’s malfunction or damage, or if the environment is not
suitable for the product
’s usage and causes malfunction or damage;
In cases of natural disasters, as defined by law, or unavoidable circumstances that are not
related to the product
’s quality that cause the product’s malfunction or damage;
In cases that the consumer
’s purchase receipt and the product ID number/model number written
on the warranty card are inconsistent;
In cases that the consumer
’s use, care, or protection inadvertently cause the machine’s
malfunction or damage;
In cases that the product
’s up-to-standard certificate is damaged;
In cases that there is no purchase receipt or warranty card;
In cases that the repair warranty has already expired.
4. No other warranties, other than
Zmodo’s repair warranty rules are acknowledged.
5. In order to ensure consumer
’s rights, please carefully read the repair warranty content.
