22
Tr
oublesh
ooting
Troublesh
ooting
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Igniters are not sparking
Rangetop is not connected to electrical power.
Check power circuit breaker, wiring, and fuses. If
all electrical components are properly installed, call
customer support.
Burner does not ignite
Gas supply valve is in the “OFF” position or gas
supply is interrupted.
Igniter sparking taut; no
flame ignition
Burner ports are clogged or the unit is not set to the
appropriate gas type. Call customer service at
1-614-777-5004.
Burner ignites but flame is
large, distorted, or yellow
The air quality of the room is affecting the flame
color. Ensure that there are no candles, cleaning
products, etc. in the room.
Low flames and longer
cooking times
The propane conversion procedure may not have
been performed properly. Check that all orifices are
correctly placed. If not, contact your installer.
Brass burners changed
color
Brass burners naturally oxidize over time and form a
patina that is a beautiful deep brass hue. This process
ensures our brass burners are corrosion resistant and
is not cause for a return.
Need additional information? Visit
www.zlinekitchen.com/manuals-1
to view the most up-to-date version of
our user manual and installation guide.
