60
59
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Spots and filming
on dishes
Water hardness is too high.
For extremely hard water, install
a water softener.
Dishes are loaded improperly.
Reload the dishwasher as shown
in “Preparing and Loading
Dishes” on page 42.
Old or damp rinse aid power is
used.
Use fresh, liquid rinse aid.
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Etching
Using too much detergent.
Use less detergent if you have
soft water.
The inlet water temperature
exceeds 150° F.
Lower the inlet water
temperature.
Detergent left in
dispenser cup
Detergent may be too old.
Use fresh detergent.
The spray arm is blocked.
When you load the dishes, make
sure that the spray arms are not
blocked.
The detergent
dispenser will not
close
Improper operation of the
detergent cover.
Add detergent and rinse aid
only as indicated in this manual.
See “Filling the Detergent
Dispenser” on page 48 and
“Filling the Rinse Aid Dispenser”
on page 49.
Water remains in
the dishwasher.
The previous cycle has not
finished or has been interrupted.
Make sure that the current cycle
is finished.
The dishwasher
does not drain
properly.
The drain is clogged.
Check the air gap (if so
equipped). Make sure that
the disposer is empty (if so
connected).
The drain hose is kinked.
Make sure that the drain hose
is not kinked and is properly
connected.
TROUBLESHOOTING
Tr
oublesh
ooting
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Suds in the tub
Using improper detergent. or
pod style cleaners.
Make sure to use only automatic
dishwasher detergent.
The dispenser is not designed
for the use of pods. To use pods,
throw them into the bottom of
the tub and it will release the
detergent like normal.
The dishwasher
leaks
Excessive suds caused by using
improper detergent.
Make sure to use only automatic
dishwasher detergent.
The dishwasher is not level.
Level the dishwasher (refer to the
Installation Manual).
There are black
or gray marks on
the dishes
Aluminum utensils have rubbed
against the dishes.
Make sure that the water inlet
temperature is not less than
120° F.
The interior of the
tub is stained
Coffee or tea stains.
Use a spot cleaner to remove the
stains.
Reddish stain.
Some tomato products may
cause this. Use of the rinse only
cycle right after loading will help
this.
Noises
Detergent cup opening/drain
pump.
This is normal.
A hard object has entered the
wash module. When the object
is ground up the noise will stop.
If the noise continues after
the cycle is complete, call for
service.
The dishwasher
won’t fill (the
dishwasher will
beep)
The water valve is turned off.
Turn on the water valve.
The door may not be closed
completely.
Make sure that the door is
closed and latched.
TROUBLESHOOTING
Troublesh
ooting
