BG1000 Series Barrier Gate
User Manual
P a g e
| 32
Copyright©2021 ZKTECO CO., LTD. All rights reserved.
11
Troubleshooting
Description:
The Power Supply has a 24V output, but the mainboard power
indicator does not light up.
Cause
1.
24V output wiring might be reversed
2.
The mainboard might work abnormally
3.
Loose wiring
Solution
1.
Swap the DC output wiring
2.
Replace the Mainboard
3.
Tighten the wiring
Description:
The AC input is normal, but the power indicator is off.
Cause
1.
The power fuse might be blown
2.
Abnormal power supply
3.
Loose wiring
Solution
1.
Replace the fuse
2.
Replace the power supply
3.
Tighten the wiring
Description:
The power indicator is on, the landing boom indicator is normal,
and the motor is not running.
Cause
1.
The motor wiring might be wrongly connected, or the wiring is loose
2.
The internal encoder of the motor may work abnormally
3.
The motor stroke limit exceeds the position
Solution
1.
Check the wiring according to the wiring diagram, and tighten the wiring if
required
2.
Replace the motor
3.
Re-adjust the motor limit parameters
Description:
The remote-control buttons do not respond.
Cause:
1.
The remote-control battery is completely discharged
2.
There must be a signal interference with the same frequency
3.
There may be obstacles nearby
4.
The remote-control frequency is not matched, or the receiver is damaged
Solution:
1.
Replace the battery
2.
Use manual button control
