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Zero DSR 2018, Owner'S Manual, Page: 114 / 162

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Zero DSR 2018 Owner'S Manual Download Page 114

Troubleshooting

7.8

General Troubleshooting

SYMPTOM

POTENTIAL CAUSE

POTENTIAL SOLUTION

Motorcycle does not turn on

Power Pack not charged. Key not properly engaged. 
Motor stop switch turned OFF. Fault code set.

Charge Power Pack. Recheck key in ignition, turn OFF/ON 
again. Press the motor stop Switch ON button.

Charger not working

A/C power missing. Fault code set.

Check A/C outlet for power, A/C source check fuse/voltage.

Handlebars wobbly (shimmy)

Incorrect tire pressure.

Inflate to correct tire pressure. See 

page 6.16

.

Deformed front tire.

Replace/balance front tire with the same tire supplied from the 
factory.

Bald tire (excess wear).

Replace/balance tire with the same tire supplied from the 
factory.

Loose headset bearings.

Inspect the headset for wear or damage, replace any worn or 
damaged parts. Tighten the headset pre-load.

Zero Owner's Manual (S and DS).book  Page 8  Wednesday, February 28, 2018  11:21 AM

Summary of Contents for DSR 2018

Page 1: ...O S SR DS DSR 2018 ZERO S ZERO SR ZERO DS ZERO DSR HARGE TORCYCLES COM E E E YC Y Y LES COM 88 08922 03 OWNER S MANUAL OWNER S MANUAL Zero Owner s Manual S and DS book Page 1 Wednesday February 28 2018 11 21 AM ...

Page 2: ...Zero Owner s Manual S and DS book Page 2 Wednesday February 28 2018 11 21 AM ...

Page 3: ...formation 2 1 General Safety Precautions 2 1 General Safety Precautions 2 1 Important Operating Information 2 2 Location of Important Labels 2 3 Location of Important Labels 2 3 Controls and Components 3 1 Controls and Components 3 1 Motorcycle Controls 3 2 Left Side View 3 4 Right Side View 3 6 Dash Overview 3 8 Warning Indicator Lights 3 10 Dash Settings 3 13 Smartphone Application 3 16 Bluetoot...

Page 4: ... s Responsibilities 6 1 Parts Maintenance Items 6 2 Service History 6 2 Scheduled Maintenance 6 2 Component Fasteners 6 6 Power Pack 6 9 Power Pack 6 9 General Maintenance 6 10 Brakes 6 10 Parking Brake 6 14 Suspension 6 15 Wheels And Tires 6 16 Tire Inflation 6 16 Drive Belt 6 17 Headlight Alignment 6 21 Turn Signal Light Bulb Replacement 6 24 Brake Tail LED Replacement 6 24 Running Light Bulb Re...

Page 5: ...This Limited Warranty 9 2 What Is Not Covered By This Limited Warranty 9 3 What Other Limitations Or Disclaimers Apply To This Limited Warranty 9 5 What Are Your Responsibilities As A Customer 9 6 What Will Zero Do Under This Limited Warranty 9 7 How Does This Limited Warranty Relate To State Law 9 7 How Do You Obtain Service Under This Limited Warranty 9 8 Transfer Of Ownership And Limited Warran...

Page 6: ...Zero Owner s Manual S and DS book Page 4 Wednesday February 28 2018 11 21 AM ...

Page 7: ...ny questions concerning the operation or maintenance of your motorcycle please contact your authorized Zero Motorcycles dealer For 24 hour updates and additional information about your motorcycle visit the Owner Resources section of the Zero Motorcycles website http www zeromotorcycles com owner resources About This Manual This manual covers the following motorcycles standard features and equipmen...

Page 8: ...hnicians with special training High voltage cable or wiring has an orange covering Do not probe tamper with cut or modify high voltage cable or wiring Unplug Your Z Force Power Pack CAUTION Proper care of the motorcycle s power pack is essential Once your motorcycle is charged disconnect the power pack from AC power Leaving your motorcycle unplugged will maximize long term power pack health See Po...

Page 9: ...fication Numbers Owner Information Record information pertaining to your motorcycle here When contacting your dealer you may need to provide this information Zero Owner s Manual S and DS book Page 3 Wednesday February 28 2018 11 21 AM ...

Page 10: ... keys This number is located on a tag that accompanies the original keys Vehicle Identification Number VIN Chassis Number The VIN Chassis Number A is a 17 digit number stamped on the head tube of the frame Do not alter or remove this number as it is the legal identifier for your motorcycle For information on the breakdown of the VIN see Technical Specifications on page 8 1 For the location of othe...

Page 11: ...ge of an electric vehicle is defined as the distance the vehicle travels on a single full charge of the power pack Just like EPA mileage estimates on an automobile your mileage may vary Your range results are a direct reflection of your riding habits The more conservatively you ride the better range you can expect from your Zero S SR DS DSR motorcycle Some of the factors which affect range include...

Page 12: ...port the associated measured range values Range values labeled Combined are based on a calculation that assumes a duty cycle comprised of 50 City 50 Highway See technical specification charts on page 8 15 through page 8 21 for these ranges Maximizing Your Range Range varies in electric motorcycles similarly to how it varies in gas motorcycles However the big difference between electric and gas is ...

Page 13: ...General Information 1 7 Zero Owner s Manual S and DS book Page 7 Wednesday February 28 2018 11 21 AM ...

Page 14: ...General Information 1 8 Zero Owner s Manual S and DS book Page 8 Wednesday February 28 2018 11 21 AM ...

Page 15: ...s around a frame contact point Soft straps must be used to reduce scratches or other damage Use two ratchet straps in the front and two in the rear The tie down straps should be at a 45 angle from the motorcycle Follow the manufacturer s instructions for the ratchet straps you are using Zero Owner s Manual S and DS book Page 9 Wednesday February 28 2018 11 21 AM ...

Page 16: ...Notes 1 10 Zero Owner s Manual S and DS book Page 10 Wednesday February 28 2018 11 21 AM ...

Page 17: ...lling or unable to take responsibility for their actions should not use this motorcycle You assume all responsibility while operating your motorcycle The seller assumes no liability for misuse or operator negligence Prior to each use the rider must check everything in the every ride column of the maintenance schedule on page 6 2 and the charge level of the power pack as indicated on the dash displ...

Page 18: ...ed cable as it is designed for use with your motorcycle s electrical components While unplugged with the key in the OFF position the motorcycle s electronics will consume a very small amount of power and the power pack will drain extremely slowly If you don t ride for an extended period of time 30 days or more you may want to plug the motorcycle into an AC power source to charge it for a few hours...

Page 19: ...Labels The motorcycle could contain the following information for both North American and European models A VECI Vehicle Emission Control Information label B VIN label North America certification label C VIN label European Union certification label D Tire and loading information label ...

Page 20: ...Notes 2 4 Zero Owner s Manual S and DS book Page 4 Wednesday February 28 2018 11 21 AM ...

Page 21: ...Controls and Components 3 1 Controls and Components Controls and Components THIS PAGE INTENTIONALLY LEFT BLANK Zero Owner s Manual S and DS book Page 1 Wednesday February 28 2018 11 21 AM ...

Page 22: ...Controls and Components 3 2 Motorcycle Controls Zero Owner s Manual S and DS book Page 2 Wednesday February 28 2018 11 21 AM ...

Page 23: ...olt Socket Location for Zero dealer installed 12 volt accessory socket E Front Brake Fluid Reservoir For description and operation see Brakes on page 6 10 F Right Handlebar Control For description and operation see Handlebar Controls on page 3 17 G Front Brake Lever For description and operation see Handlebar Controls on page 3 17 H Throttle Control For description and operation see Handlebar Cont...

Page 24: ...Controls and Components 3 4 Left Side View Zero Owner s Manual S and DS book Page 4 Wednesday February 28 2018 11 21 AM ...

Page 25: ...nal For turn signal operation see Handlebar Controls on page 3 17 For turn signal light bulb replacement see Turn Signal Light Bulb Replacement on page 6 24 F Kickstand The kickstand swings out from the side and supports the motorcycle when parked The key switch should be in the OFF position when parked G Kickstand Switch This switch is a safety feature that prevents motor operation when the kicks...

Page 26: ...Controls and Components 3 6 Right Side View Zero Owner s Manual S and DS book Page 6 Wednesday February 28 2018 11 21 AM ...

Page 27: ...r brake pedal controls the rear brake when the pedal is pressed When braking the throttle should be in the closed position The brake light illuminates when the rear brake pedal is applied E Brushless Motor Controller Precisely meters the flow of electricity from the power pack to the motor according to the action of the throttle and surrounding conditions F Drive Belt Tension Adjuster Located on l...

Page 28: ...Controls and Components 3 8 Dash Overview Zero Owner s Manual S and DS book Page 8 Wednesday February 28 2018 11 21 AM ...

Page 29: ...ECO SPORT and CUSTOM has been selected by the rider using the performance level mode button located on the right handlebar control assembly See Performance Level Mode Button on page 3 21 I Output Meter The OUTPUT meter indicates the amount of TORQUE applied to the rear wheel and the POWER energy being used while riding J Regen Meter The regenerative energy REGEN meter indicates the amount of TORQU...

Page 30: ...Controls and Components 3 10 Warning Indicator Lights Zero Owner s Manual S and DS book Page 10 Wednesday February 28 2018 11 21 AM ...

Page 31: ...e light illuminates continuously it indicates that one or more of the powertrain components have exceeded their temperature limit Performance will be reduced until the component s have cooled sufficiently See Temperature Indicator on page 4 5 D Check Engine Light Indicates the motorcycle has detected an error causing it to enter into a state of permanent torque reduction This light will be accompa...

Page 32: ...g Indicator Flashes slowly when the motorcycle is accepting a charge The indicator flashes rapidly when a charging error is detected The indicator is solid green when the battery is completely charged H High Beam Indicator When the headlight high beam is on this indicator illuminates blue and remains on until the high beam is turned off I Right Turn Signal Indicator Flashes green when a right turn...

Page 33: ... after 15 seconds if no further button press is detected and the dash will return to its normal operating mode Displays A B Display A To select Display A with the dash in its normal operating mode momentarily press the SEL button once Press the ADJ button to toggle through the following fields Trip 1 Odometer Displays individual trip mileage and is reset by pressing and holding the ADJ button for ...

Page 34: ...5 miles of a ride while the application is calibrating itself Life AV Displays the average energy usage over the life of the motorcycle in watt hours Wh per mile mi or kilometer km depending on the currently selected display unit Setting the Clock To set the clock with the dash in its normal operating mode press and hold the SEL button for 5 seconds then momentarily press the SEL button once more ...

Page 35: ... normal operating mode Unit Display Temperature To change the units that the temperature display is shown 1 With the dash in its normal operating mode press and hold the SEL button for 5 seconds 2 Momentarily press the SEL button 4 times the Temp icon on the lower dash will start to flash 3 Press the ADJ button to toggle between F or C on the display 4 Momentarily press the SEL button to return to...

Page 36: ...t Armed The motorcycle must be keyed ON the kickstand must be in the down position and the run switch must be in the Stop position 2 Press and hold the Mode button on the right handlebar for a minimum of 5 seconds until the Bluetooth symbol on the dash begins to blink then you may release the Mode button 3 Your motorcycle will be discoverable with the Bluetooth ID of ZeroMotorcyclesXXXXX XXXXX ref...

Page 37: ...Controls and Components 3 17 Handlebar Controls Zero Owner s Manual S and DS book Page 17 Wednesday February 28 2018 11 21 AM ...

Page 38: ...hen the lever is squeezed When braking the throttle should be in the closed position The brake light also illuminates E Throttle Control Twist the throttle in a counter clockwise rotation A to energize the motor and start the motorcycle in a forward direction Release the throttle and it snaps back to the closed position B de energizing the motor and regenerative braking begins When the motorcycle ...

Page 39: ... situations which include needing to stop or park under emergency conditions When the bottom of the switch is pressed the hazard warning circuit will turn off I Turn Signal Switch When the turn signal switch is pushed in the left or right position the corresponding front and rear turn signals flash When the turn signal switch is ON the corresponding turn signal indicator on the lower dash illumina...

Page 40: ...ey is in the ON position the horn A sounds when the button is pressed Electric vehicles run quietly the horn can be used to warn pedestrians or other motorists of your presence Zero Owner s Manual S and DS book Page 20 Wednesday February 28 2018 11 21 AM ...

Page 41: ...n you want softer acceleration This position is also good for newer riders and for extending range The SPORT selection causes the motorcycle to accelerate at a significantly faster rate but decreases the amount of regeneration when the throttle is released This position is recommended for advanced riders The CUSTOM selection has customizable performance settings by using the smartphone application...

Page 42: ... the lever and the throttle control Parking Brake Operation if equipped Your Zero Motorcycle may be equipped with a parking brake system When applied the parking brake will prevent your motorcycle from rolling forward or backward A Parking Brake ON Parking brake lever pointing away from the motorcycle B Parking Brake OFF Parking brake lever pointing toward the center of the motorcycle Zero Owner s...

Page 43: ... of the compartment lid are two studs which can be used to secure the supplied helmet leash cable Using the helmet leash cable 1 Open tank storage compartment lid 2 Thread leash through chin strap buckles 3 Thread leash through second leash eye 4 Place leash eye over tank storage compartment stud 5 Close tank storage compartment lid and lock with key 6 Place helmet securely on tank storage compart...

Page 44: ...g range and charge time Charge Tank if equipped Your Zero Motorcycle may be equipped with the accessory Charge Tank installed in place of the tank storage compartment The Charge Tank has a J1772 charge connector allowing the motorcycle to be charged at public charging stations which use the popular J1772 IEC 62196 standard For use and more information see Charge Tank if equipped on page 5 9 Zero O...

Page 45: ...de panel down 2 Unlock and open side storage door by inserting the ignition key into lock B and turning it clockwise WARNING Always make sure that the storage compartment is locked and the side panel is securely fastened before riding An incorrectly fastened side panel could become loose while riding impeding your operation of the motorcycle and potentially cause an accident Zero Owner s Manual S ...

Page 46: ...Notes 3 26 Zero Owner s Manual S and DS book Page 26 Wednesday February 28 2018 11 21 AM ...

Page 47: ...ith the key switch in the OFF position apply the throttle and release to verify that the throttle is smooth and returns correctly Tires Check both tires for condition and tread depth Check cold tire pressure frequently Check for damage and alignment Maintain correct tire pressure as specified on page 6 16 Replace the tires when the tread height is 0 08 in 2 mm or less WARNING Under inflation is a ...

Page 48: ... be removed in either the OFF or steering lock position Steering Lock Using the steering lock when parked prevents unauthorized use and helps prevent theft To operate the steering lock 1 Turn the handlebar all the way to the left 2 With the key in the OFF position push the key down and turn the key counter clockwise 3 Remove the key To unlock the steering lock 1 Install the key and turn clockwise ...

Page 49: ... tip over sensor is activated The motorcycle drive mode will be disabled while tipped over The motorcycle can t be driven or charged while in a tipped over state Upright the motorcycle and perform one full key cycle turn the key to the OFF position wait for the display to go blank and then turn the key back to the ON position to reset the sensor Note Altering the factory suspension or changing the...

Page 50: ...he closed position WARNING If ABS is disabled or inoperable and you apply the front or rear brake hard enough it is possible to lock the wheels This could cause you to lose control of the motorcycle and could lead to serious injury or death Progressive use of the brakes should bring the motorcycle to a complete stop without locking the wheels Your Zero Motorcycle is a light weight performance prod...

Page 51: ...olid letting you know that the thermal strategy is now being applied and that your motorcycle s power will be reduced accordingly If you encounter the strategy while trying to maintain a high vehicle speed the effect of the strategy will be that your motorcycle will be gradually slowed down to the point that the top speed of the bike is sustainable from a thermal standpoint If you encounter the st...

Page 52: ...e without ABS When the motorcycle is stationary and the key is turned to the ON position it is normal for the ABS warning indicator A on the dash to illuminate The indicator will remain on until the system detects the motorcycle s speed exceeds 3 mph 5 km h after which will stay off until the key is turned to the off position and back to the ON position Note The ABS light can illuminate if there i...

Page 53: ... to the ON position 4 Resume normal operation ABS Warning Indicator When the motorcycle is stationary and the key turned to the ON position it is normal for the ABS warning indicator on the dash to illuminate The indicator will remain on until the system detects the motorcycle s speed exceeds 3 mph 5 km h after which it will stay off until the key is cycled off and back to the ON position Note Bot...

Page 54: ...e will operate as a non ABS equipped motorcycle with increased stopping distance and unpredictable brake control WARNING If the front and rear wheel speeds vary in speed significantly such as during a burnout wheelie or off road riding the ABS indicator will illuminate and disable ABS Note To reactivate the ABS bring the motorcycle to a complete stop then turn the key to the OFF position wait for ...

Page 55: ... requirements can be found by measuring the front suspension s sag This measurement quickly determines if your front springs are approximately correct for your weight This adjustment is a recommended guideline personal riding preference may vary from the specifications given To Check the Sag Value 1 Support your motorcycle upright on a stand with the front wheel off the ground 2 Measure vertically...

Page 56: ...M1 Example The total sag is 1 77 in 45 mm Refer to the chart below for the correct sag If the sag is not correct the spring preload should be adjusted Measurement Operator Value M1 4 13 in 105 mm M2 2 36 in 60 mm Sag 1 77 in 45 mm MODEL SAG S SR 1 77 in 45 mm DS DSR 2 32 in 59 mm Zero Owner s Manual S and DS book Page 10 Wednesday February 28 2018 11 21 AM ...

Page 57: ...ster screw A on the top of both fork legs Next to the screw are the letters H meaning Hard MAX which is for slower rebound and S meaning Soft MIN which is for faster rebound This determines how quick the fork returns to its extended position after being compressed Turning the rebound adjuster screw clockwise slows the rebound speed down making it better for larger rolling terrain or bumps Turning ...

Page 58: ...ddle setting and fine tune the compression from there Proper compression allows the tire to track the ground over consecutive bumps Compression that is set too slow will pack up feel harsh over consecutive bumps while compression that is set too fast will cause the fork to bottom out harshly If the fork is bottoming out turn the adjuster one click at a time until the bottom out stops Adjust each f...

Page 59: ...STMENT SETTING Front Fork Compression 6 clicks counter clockwise from maximum H position Front Fork Rebound 9 clicks counter clockwise from maximum H position Front Fork Preload 7 5 turns clockwise from the full out position ADJUSTMENT SETTING Front Fork Compression 7 clicks counter clockwise from maximum H position Front Fork Rebound 12 clicks counter clockwise from maximum H position Front Fork ...

Page 60: ...This adjustment is a recommended guideline personal riding preference may vary from the specifications given To Check the Sag Value 1 Support your motorcycle on a stand with the rear wheel off the ground 2 Measure vertically from the rear axle to the rear fender Mark this spot as it is used for other measurements 3 Record this measurement this is the measurement referred to as M1 4 Remove the moto...

Page 61: ...50 mm Refer to the chart below for the correct sag If the sag is not correct the spring preload should be adjusted Measurement Operator Value M1 23 62 in 600 mm M2 21 65 in 550 mm Sag 1 97 in 50 mm MODEL SAG S SR 1 77 in 45 mm DS DSR 2 36 in 60 mm Zero Owner s Manual S and DS book Page 15 Wednesday February 28 2018 11 21 AM ...

Page 62: ...ound Adjustment The rebound adjuster knob A is at the bottom of the shock Printed on the knob is H meaning Hard MAX which is for slower rebound and S meaning Soft MIN which is for faster rebound The ride quality adjustment knob controls the hardness or softness the ride quality of your motorcycle Turning the knob clockwise or H direction is good for big impacts Turning the knob counter clockwise o...

Page 63: ...a middle setting and fine tune the compression from there Proper compression allows the tire to track the ground over consecutive bumps Compression that is set too hard will pack up feel harsh over consecutive bumps while compression that is set too soft causes the shock to bottom out harshly If the shock is bottoming out turn the adjuster one click at a time until the bottom out stops Note Adjust...

Page 64: ...SETTING Rear Shock Compression 12 clicks counter clockwise from maximum H position Rear Shock Rebound 6 clicks counter clockwise from maximum H position Rear Shock Spring Preload 5th position from minimum unloaded position ADJUSTMENT SETTING Rear Shock Compression 10 clicks counter clockwise from maximum H position Rear Shock Rebound 12 clicks counter clockwise from maximum H position Rear Shock S...

Page 65: ...nge charging and run time times will vary The power pack should not be used outside of the range of 23 F to 140 F 5 C to 60 C the Battery Management System BMS turns off the power controller outside of this range Note The battery will not charge if below 0 C or 32 F Plug your motorcycle into an AC power source to recharge it after each use Once recharged disconnect from the AC power source Leaving...

Page 66: ... term health of the power pack You should use the supplied cable as it is designed for use with your motorcycle s electrical components The power pack must be charged within 24 hours if fully discharged If you don t ride for an extended period of time 30 days or more you may want to plug the motorcycle into an AC power source to charge it for a few hours prior to your next ride Note For motorcycle...

Page 67: ...ues to attempt to fully charge the power pack In this event the green light may not illuminate however the power pack may be fully charged To ensure that the power pack is charged check the charge indicator on the dash display prior to riding If the power pack terminates the charge before the charger reaches the state previously mentioned then the charger continues to cycle and tops off the power ...

Page 68: ... will not take a charge you should ensure the internal temperature is below 122 F 50 C If the power pack has recently been operating near maximum output and or in hot conditions it may not take a charge the power pack should cool off and begin taking a charge in around 30 minutes or less The maximum charging temperature cutoff is a power pack longevity feature Charging at higher temperatures can s...

Page 69: ...A flashes as the battery is being charged Once charging is complete the icon stays illuminated 4 For charging times refer to the Technical Specifications section for charging times specific to the model and equipment level of your Zero Motorcycle See Technical Specifications on page 8 1 Note The charging icon is solid green when fully charged and plugged into the charger Zero Owner s Manual S and ...

Page 70: ...e number of chargers used The accessory charging connector is located above the motor For more information on how to connect additional chargers refer to the quick charger s owner s manual WARNING Only use Zero approved accessory chargers Damage malfunctions or performance problems caused by the installation or use of any charger not sold or approved by Zero will void the warranty of your Zero Mot...

Page 71: ... extension cord avoid excessive voltage drops by using a grounded 3 wire 12 AWG cord no longer than 25 ft 7 6 m The charger can be used on 120 V AC or 240 V AC current The voltage does not change the amount of time that the motorcycle takes to charge 6 Connect the AC Power Cord to the AC Power Cord Connection on the off board accessory charger See Quick Charging Off Board Accessory Charger on page...

Page 72: ... maximum voltage C 100 Charge The 100 Charge LED is a green indicator If it is on solid the charging is complete and the charger will enter maintenance mode If it is flashing the absorption phase is complete and the charger is in finish phase D AC ON The AC ON LED is an amber indicator If it is on solid the AC power is good If it is flashing the AC voltage is low Check for proper voltage and if an...

Page 73: ...d the motorcycle will not charge at the expected rate Using the Charge Tank 1 Ensure that the key switch is in the ON position 2 Open the charging connector protective cover A 3 Plug the J1772 charging connector into the Charge Tank charging receptacle B Once connected charging automatically starts 4 The charging icon on the dash flashes as the battery is being charged Once charging is complete th...

Page 74: ...arch the internet for locations in your area For example search for charging stations Note Use of a Level 2 charging adapter accessory cord Zero PN 10 03267 doesn t improve charge times unless a supplemental accessory charger is also used Note If your Zero Motorcycle is equipped with a Charge Tank use of a Level 2 charger would greatly improve charge times Add On Electrical Equipment WARNING Do no...

Page 75: ...ntly sold Perform routine care and maintenance of your electric motorcycle as detailed in this owner s manual Use only Zero approved parts and Zero Motorcycles accessories The operator is responsible for learning and obeying all country federal state and local laws governing the operations of an electric motorcycle Always wear a regionally approved helmet goggles appropriate boots and all other ap...

Page 76: ...riding conditions Some items will need more frequent service if you ride in unusually wet or dusty areas Consult your dealer for recommendations applicable to your individual needs and use It is recommended that you have your Zero Motorcycle serviced every 12 months by a Zero Dealer regardless of the distance ridden Maintenance Schedule The scheduled maintenance must be performed in accordance wit...

Page 77: ...ary Replace brake fluid every 12 months 2 Front Brake Check operation and for fluid leakage Replace brake pads if necessary 3 Rear Brake Check operation and for fluid leakage Replace brake pads if necessary 4 Wheels Check run out and for damage Replace if necessary 5 Tires Check tread depth and for damage Replace if necessary Check air pressure See page 6 16 Correct if necessary 6 Wheel Bearings C...

Page 78: ... lightly Check operation Service rebuild if necessary 11 Front Fork Check operation and for oil leakage Service rebuild if necessary 12 Rear Shock Absorber Assembly Check operation and for oil leakage Replace if necessary 13 Throttle Grip Check operation and free play ITEM ROUTINE EVERY RIDE INITIAL INITIAL ODOMETER MILEAGE READING 600 mi 1K km or 1 month 4K mi 7K km or 6 months 8K mi 13K km or 12...

Page 79: ...ase lightly 15 Kickstand Switch Check operation and replace if necessary 16 Drive Motor Commissioning and timing ITEM ROUTINE EVERY RIDE INITIAL INITIAL ODOMETER MILEAGE READING 600 mi 1K km or 1 month 4K mi 7K km or 6 months 8K mi 13K km or 12 months 12K mi 19K km or 18 months 16K mi 25K km or 24 months 20K mi 31K km or 30 months Zero Owner s Manual S and DS book Page 5 Wednesday February 28 2018...

Page 80: ...in pivot bolt swingarm 75 lb ft 102 Nm J Upper Lower triple clamps pinch bolts 15 lb ft 20 Nm upper 17 lb ft 23 Nm lower Use LOCTITE 242 or equivalent K Front axle pinch bolts 16 lb ft 22 Nm Use LOCTITE 242 or equivalent L Rear brake pedal pivot bolt 34 lb ft 46 Nm Use LOCTITE 242 or equivalent M Rear brake master cylinder to frame bolts 9 lb ft 12 Nm Use LOCTITE 242 or equivalent N Rear axle slid...

Page 81: ...Maintaining Your Motorcycle 6 7 Left Side of Motorcycle Refer to Torque table on page 6 6 Zero Owner s Manual S and DS book Page 7 Wednesday February 28 2018 11 21 AM ...

Page 82: ...Maintaining Your Motorcycle 6 8 Right Side of Motorcycle Refer to Torque table on page 6 6 Zero Owner s Manual S and DS book Page 8 Wednesday February 28 2018 11 21 AM ...

Page 83: ... Parking and Long Term Storage on page 6 27 for more information The power pack must be charged within 24 hours if fully discharged 1 The power pack is a lithium ion power system While it does require charging it does not require maintenance 2 The power pack should be kept away from excessive heat The lithium ion cells should not get above 160 F 71 C Do not store in a hot trailer or leave the powe...

Page 84: ...nder reservoir prior to removing cover cap Low fluid levels may indicate worn brake pads or a leak in the hydraulic system Inspect the brake pads for wear and or the hydraulic system for leaks Use only new DOT 4 brake fluid from a sealed container Front Brake Fluid Reservoir Inspect the level of the front brake fluid visible through the reservoir C If the fluid level is visibly below the MIN level...

Page 85: ...using If the fluid level is visibly below the low minimum LOWER indicator C brake fluid must be added until level reaches the upper UPPER indicator B Do not overfill Clean any dirt or debris from the cap and reservoir opening A before opening the reservoir Unscrew the cap and add new DOT 4 brake fluid Inspect the cap seal ensuring that it is free of any wear or damage then reinstall the cap Zero O...

Page 86: ...ads immediately Brake Disc Inspection The thickness of the brake discs should be checked regularly The minimum thickness is 0 14 in 3 50 mm Brake Pad Replacement Bedding in new brake pads and or new brake discs is recommended to ensure proper brake performance and maximize brake life Proper bedding improves brake pedal lever feel and reduces or eliminates brake squeal Bedding in the brakes is a pr...

Page 87: ... just new pads the first few braking applications will result in very little braking power Gently use the brakes a few times at low speeds less than 25 mph 40 km h to develop proper braking friction Zero Owner s Manual S and DS book Page 13 Wednesday February 28 2018 11 21 AM ...

Page 88: ...ake lever in the OFF position 3 Insert a screwdriver into the slot on the end of the cable A to prevent it from rotating 4 Gradually tighten adjustment nut B while rotating the wheel until you can feel drag on the brake rotor CAUTION Do not over tighten the parking brake cable as this can cause premature brake wear 5 Operate the parking brake lever ON and OFF to check adjustment With the lever app...

Page 89: ... Do not attempt to tamper with or open the cylinder or shock Do not subject the shock to high temperature or open flame WARNING Doing either of the above actions can cause the cylinder or shock to explode causing personal injury or death For maintenance see Maintenance Schedule on page 6 2 To adjust the fork see Suspension Adjustment on page 4 9 Zero Owner s Manual S and DS book Page 15 Wednesday ...

Page 90: ... the wheel and tire immediately Tire Inflation WARNING Under inflation is a common cause of tire failure and may result in severe tire cracking tread separation blowout or unexpected loss of motorcycle control causing serious injury or death Tire pressure should be checked and adjusted to the proper inflation levels before each ride Tire pressure should be checked using an accurate gauge when the ...

Page 91: ...ormally covered by nylon layer and polyethylene layer This condition will result in belt failure and indicates worn sprocket teeth Signs of puncture or cracking at the base of the belt teeth If any of the above conditions are found the belt should be replaced Checking Drive Belt Tension Proper belt tension is essential for optimum operation of the drive system Lack of belt tension can lead to ratc...

Page 92: ...ide Belt tension can be checked from under the motorcycle without interference 1 Remove the key from the ignition switch 2 Press the Tension Tester steadily to the non cogged side of the belt half of the distance between the motor driven sprocket and rear wheel drive sprocket The lip of the tester will lead the tester on to the belt 3 Slowly increase the pressure on the tester until you hear a cli...

Page 93: ...t span close to the center between the sprockets Note The application works best in a quiet environment Note The following application instructions may differ between phones 1 Remove the key from the ignition switch 2 From the application click the Tension icon and Measure 3 Confirm the phone s microphone is ON if applicable 4 Hold the phone so the microphone is as close to the drive belt as possi...

Page 94: ...y from the key switch 2 Loosen the rear axle nut A 3 Loosen the left and right 13 mm jam nuts C 4 Turn the left and right 13 mm adjustment bolts B 1 4 turn at a time until the belt adjustment is within specification 5 Tighten left and right jam nuts C to secure the belt 6 Tighten the axle nut A 7 Test ride the motorcycle 8 Recheck the belt for proper adjustment after the test ride and readjust if ...

Page 95: ... vertical adjustment is off it causes the beam to point too close to or too far ahead of the motorcycle With the headlight on the low beam position the motorcycle perpendicular to the ground and the operator sitting on the motorcycle verify the beam alignment The motorcycle is shipped with the headlight at a 0 5 2 5 dip The adjustment screw A is located on the back upper right corner of the headla...

Page 96: ...low the bulb to cool before changing the bulb Leave the key switch OFF until the bulb change is complete Always wear eye protection when changing a halogen bulb Avoid touching the glass CAUTION Using higher wattage bulbs that specified can will cause the headlight lens to melt To replace the bulb 1 Working from behind the headlight disconnect the headlight bulb connector A and rubber cover B Zero ...

Page 97: ...rom your fingers or contaminants will shorten the life of the bulb Thoroughly clean any fingerprints or contaminants from the bulb using a clean cloth moistened with alcohol 4 Install the headlight bulb into the lens 5 Install the headlight bulb retainer and turn it clockwise until it locks into position 6 Install the headlight bulb rubber cover 7 Connect the headlight bulb connector Zero Owner s ...

Page 98: ...n pull the bulb out 3 Insert the new bulb into the socket push in and turn clockwise until it stops 4 Install the lens and screw tighten the screw Do not over tighten the screw Brake Tail LED Replacement The brake tail LED A is not serviceable Please contact your Zero Motorcycle dealer for replacement Zero Owner s Manual S and DS book Page 24 Wednesday February 28 2018 11 21 AM ...

Page 99: ...headlight remove the bulb socket A from the headlight by squeezing the metal clip 2 Pull the old bulb straight out from the socket 3 Push the new bulb into the socket and push the socket into the headlight Zero Owner s Manual S and DS book Page 25 Wednesday February 28 2018 11 21 AM ...

Page 100: ... hose to wash your motorcycle High pressure washers like those at coin operated car washes can damage certain parts 1 Gently wash your motorcycle with a sponge or a clean soft cloth mild detergent and plenty of water 2 Use care when cleaning the plastic parts dash fenders and side panels which can scratch easier than the other parts of your motorcycle 3 After washing rinse your motorcycle thorough...

Page 101: ...scharged below 30 for a prolonged period of time could damage the power pack and void its warranty WARNING Opening of the power pack is for trained Zero Motorcycles technicians Please be aware that incorrect handling of a Zero power pack can be dangerous DO NOT OPEN Zero Motorcycles Accessories Zero Motorcycle accessories are designed to complement and function with other systems on your motorcycl...

Page 102: ...olts securing the seat to the motorcycle frame Refer to Component Fasteners see page 6 6 2 Pull the seat rearward to gain access to the fuse center 3 Squeeze the tabs A on the fuse center to remove the cover 4 Replace the fuse s The 12 volt fuse values are listed below FUSE RATING CIRCUITS CONTROLLED 1 5A ABS 4 Key 2 10A ABS 9 Valve 3 10A Headlight 4 10A Accessory 5 10A Flash Lights Turn Signals H...

Page 103: ...r To access the 12 volt ABS fuse 1 Remove two bolts securing the seat to the motorcycle frame Refer to Component Fasteners see page 6 6 2 Pull the seat rearward to gain access to the fuse 3 Gently pull the tab A away from the red cap to release the fuse holder and pull upwards 4 Replace the fuse The 12 volt fuse value is listed below FUSE RATING CIRCUITS CONTROLLED 0 25A ABS 18 Motor Zero Owner s ...

Page 104: ...olders if necessary 4 Unscrew the fuse s cover 1 2 and 3 5 Replace the fuse The high voltage fuse values are listed below ZF13 0 ZF14 4 illustrated ZF7 2 similar except for fuse 1 Note If the charge fuse 4 needs replacement contact your Zero Motorcycles dealer FUSE RATING CIRCUITS CONTROLLED 1 SPT3 15A Low Power B 2 ABC 4A MBB Main Bike Board Controller 3 ABC 4A DC DC Converter 4 100A Charge Fuse ...

Page 105: ...in access to the fuse 3 Unscrew the fuse cap C and withdraw the fuse from the battery 4 Pull fuse from fuse cap and replace fuse with one of equivalent rating SPT3 15A 5 Install fuse and cap 6 Install cover B and secure with bolt A Torque 1 lb ft 1 3 Nm Zero Owner s Manual S and DS book Page 31 Wednesday February 28 2018 11 21 AM ...

Page 106: ...Notes 6 32 Zero Owner s Manual S and DS book Page 32 Wednesday February 28 2018 11 21 AM ...

Page 107: ... too hot to touch during and after starting and when the motorcycle is shut off Be careful of both the high voltage and the high temperature Obey all labels that are attached to the motorcycle WARNING The motorcycle s high voltage system has no user serviceable parts Disassembling removing or replacing high voltage components cables or connectors can cause severe burns or electric shock that may r...

Page 108: ...detected count the number of times the red indicator light A flashes flashing sequence does repeat Refer to the table starting on the next page for possible causes and solutions to the issue Zero Owner s Manual S and DS book Page 2 Wednesday February 28 2018 11 21 AM ...

Page 109: ...in the OFF position Press the motor stop switch ON button Kickstand is down Raise kickstand 2 Self Test Failed Contact Zero or your dealer 3 High Throttle Disable Throttle is ON or throttle connection is bad Verify throttle action and or check connection 4 Precharge Fail Could not pre charge motor controller Contact Zero or your dealer 5 Low Power Pack Disable Charge Power Pack Before Riding 6 Con...

Page 110: ...r Needs second module or blanking plug inserted 15 Battery Management System BMS Startup Error Reset BMS with button If problem persists contact Zero or your dealer 16 Battery Management System BMS Internal Disable Cycle Ignition Key OFF and then ON again or reset BMS with button If problem persists contact Zero or your dealer 17 Battery Management System BMS Internal Fault Cycle Ignition Key OFF ...

Page 111: ...rieved from the dash Display A To retrieve the error code see Display A on the Displays A B on page 3 13 Refer to the table starting on the next page to identify the error associated with the Error Code number Zero Owner s Manual S and DS book Page 5 Wednesday February 28 2018 11 21 AM ...

Page 112: ...Battery Temperature Sensor Fault 19 High Charge Current 20 BMS Low Isolation 21 Board Vpack Error 22 Board Temperature Error 23 Post Error 24 Startup Error 25 Contactor Open Warning 26 Contactor Welded Error 27 Precharge Error 28 BMS Isolation Fault 29 BMS Isolation Danger 30 BMS CAN Error 31 SEVCON CAN Error 32 Module Variance Too High 33 SEVCON Error Turn Off 34 Charge Error Turn Off 35 Loopback...

Page 113: ...ontactor Open Disable 50 BMS Self Test Error 51 BMS Self Test Warning 52 Reserve Partition Disable 53 BMS Internal Disable 54 Internal Disable Error 55 Internal Fault Error 56 Monolith Not Connected 57 Module Did Not Connect 58 BMS Sensor Warning 59 BMS System Warning 60 Bike Configuration CODE ERROR DESCRIPTION Zero Owner s Manual S and DS book Page 7 Wednesday February 28 2018 11 21 AM ...

Page 114: ...ult code set Check A C outlet for power A C source check fuse voltage Handlebars wobbly shimmy Incorrect tire pressure Inflate to correct tire pressure See page 6 16 Deformed front tire Replace balance front tire with the same tire supplied from the factory Bald tire excess wear Replace balance tire with the same tire supplied from the factory Loose headset bearings Inspect the headset for wear or...

Page 115: ...cell manufacturer Storage of the motorcycle for the winter in a non heated garage is acceptable as long as 1 the coldest temperature in the garage does not fall below 31 F 35 C 2 the battery is drained to a 60 state of charge prior to storage and you check its state of charge at least monthly and charge it back up to 60 if it has dropped below 30 3 the battery is initially topped off at a temperat...

Page 116: ...110 F 43 C the charger reduces its charge current to the battery increasing charge time accordingly the hotter the ambient temperature the greater the effect Above a battery temperature of 122 F 50 C the BMS will no longer allow charging Note Storing the motorcycle or its battery in direct sunlight in ambient temperatures above 105 F 41 C may result in accelerated permanent decay of battery perfor...

Page 117: ...equesting that the throttle control on the motorcycle be disabled When the throttle control is disabled the motor will not deliver power to the rear wheel and the motorcycle cannot be ridden If the throttle is disabled while riding the motorcycle will cease to provide power and the operator must pull over to a safe location Charger Disable Interlock When the charger is attached and plugged in to A...

Page 118: ...Notes 7 12 Zero Owner s Manual S and DS book Page 12 Wednesday February 28 2018 11 21 AM ...

Page 119: ...ope VIN Breakdown The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero or ordering parts Zero Owner s Manual S and DS book Page 1 Wednesday February 28 2018 11 21 AM ...

Page 120: ...wer Pack Maximum Capacity ZF7 2 7 2 kWh ZF14 4 14 4 kWh Nominal Capacity ZF7 2 6 3 kWh ZF14 4 12 6 kWh Charge Time standard ZF7 2 5 2 hours 100 charged 4 7 hours 95 charged ZF14 4 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger ZF7 2 3 1 hours 100 charged 2 6 hours 95 charged ZF14 4 5 7 hours 100 charged 5 2 hours 95 charged Supplemental...

Page 121: ...Diablo Rosso II 140 70 17 Front Wheel 3 00 x 17 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 410 mm Seat Height 807 mm Rake 24 0 degrees Trail 80 mm WEIGHT Cur...

Page 122: ... No 85 60 hp 45 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 hours 9...

Page 123: ...elli Diablo Rosso II 140 70 17 Front Wheel 3 00 x 17 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 410 mm Seat Height 807 mm Rake 24 0 degrees Trail 80 mm WEIGH...

Page 124: ...ulation No 85 69 hp 52 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 h...

Page 125: ...relli Diablo Rosso II 140 70 17 Front Wheel 3 00 x17 Rear Wheel 3 50 x17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 410 mm Seat Height 807 mm Rake 24 0 degrees Trail 80 mm WEIGHT...

Page 126: ... kWh ZF14 4 14 4 kWh Nominal Capacity ZF7 2 6 3 kWh ZF14 4 12 6 kWh Charge Time standard ZF7 2 5 2 hours 100 charged 4 7 hours 95 charged ZF14 4 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger ZF7 2 3 1 hours 100 charged 2 6 hours 95 charged ZF14 4 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max...

Page 127: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 427 mm Seat Height 843 mm Rake 26 5 degrees Trail 117 mm WEIGHT Cur...

Page 128: ...WER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 hours 95 charged Input Unive...

Page 129: ...e Pirelli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 427 mm Seat Height 843 mm Rake 26 5 degrees Trail 117 mm WEIGH...

Page 130: ...lation No 85 69 hp 52 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 h...

Page 131: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 1 427 mm Seat Height 843 mm Rake 26 5 degrees Trail 117 mm WEIGHT Cur...

Page 132: ...ld VIN Breakdown The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero or ordering parts Zero Owner s Manual S and DS book Page 14 Wednesday February 28 2018 11 21 AM ...

Page 133: ... Quick Charge Time with one accessory charger ZF7 2 3 1 hours 100 charged 2 6 hours 95 charged ZF13 0 5 2 hours 100 charged 4 7 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers ZF7 2 1 6 hours 100 charged 1 1 hours 95 charged ZF13 0 2 6 hours 100 charged 2 1 hours 95 charged Input Universal 100 240 V AC Charger Type 1 3 kW Integrated Estimated Power Pack Life to ...

Page 134: ... II 140 70 17 Front Wheel 3 00 x 17 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 55 5 in 1 410 mm Seat Height 31 8 in 807 mm Rake 24 0 degrees Trail 3 2 in 80 mm...

Page 135: ...95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 hours 95 charged Input Universal 100 240 V AC Charger Type 1 3 kW Integrated Estimated Power Pack Life to 80 city 241 000 miles 388 000 km RANGE City EPA UDDS 179 miles 288 km Highway 55 ...

Page 136: ... Diablo Rosso II 140 70 17 Front Wheel 3 00 x17 Rear Wheel 3 50 x17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 55 5 in 1 410 mm Seat Height 31 8 in 807 mm Rake 24 0 degrees Trail 3...

Page 137: ...ith one accessory charger ZF7 2 3 1 hours 100 charged 2 6 hours 95 charged ZF13 0 5 2 hours 100 charged 4 7 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers ZF7 2 1 6 hours 100 charged 1 1 hours 95 charged ZF13 0 2 6 hours 100 charged 2 1 hours 95 charged Input Universal 100 240 V AC Charger Type 1 3 kW Integrated Estimated Power Pack Life to 80 city ZF7 2 110 00...

Page 138: ...30 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 56 2 in 1 427 mm Seat Height 33 2 in 843 mm Rake 26 5 degrees Trail 4 6 in 117 mm...

Page 139: ... 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100 charged 2 3 hours 95 charged Input Universal 100 240 V AC Charger Type 1 3 kW Integrated Estimated Power Pack Life to 80 city 220 000 miles 354 000 km RANGE City EPA UDDS 163 miles 262 km Highway 55...

Page 140: ...MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Showa 40 mm piston piggy back reservoir shock with adjustable spring preload compression and rebound damping DIMENSION Wheel Base 56 2 in 1 427 mm Seat Height 33 2 in 843 mm Rake 26 5 degrees Trail 4 6 in...

Page 141: ...ctory manufactured 2018 Zero Motorcycles are free from defects in material and workmanship during the period of this Limited Warranty This Limited Warranty covers parts including the motor motor controller frame swing arm fork rear shock brake assemblies wheels and electrical sub assemblies and approved Zero accessories installed at the time of purchase by an authorized Zero dealer This Limited Wa...

Page 142: ... is the date that the authorized dealer performs a pre delivery inspection PDI and delivers the motorcycle to the customer In the event these events occur on different dates the later date shall be the in service date The duration of this Limited Warranty for the Power Packs not including the Power Pack s outer case is Five 5 years from the in service date of the host 2018 Zero S SR DS DSR Motorcy...

Page 143: ...t Is Not Covered By This Limited Warranty Due to the battery chemistry there is a normal expected reduction in range capacity that Power Packs can yield over time and usage Depending on use and storage conditions Power Packs will degrade during the duration of this Limited Warranty period Zero will only repair or replace pursuant to this Limited Warranty a Power Pack that exhibits a nominal storag...

Page 144: ...s damaged by use or operation under abnormal circumstances or contrary to the requirements described in the Owner s Manual including a failure to have the motorcycles firmware updated during the regular service intervals or in a timely basis following a notification that a new update is available 2018 Zero Motorcycles and Power Packs used for racing or other competitive events 2018 Zero Motorcycle...

Page 145: ...occurrences Further this Limited Warranty does not apply to 2018 Zero Motorcycles or parts and accessories that are not imported or distributed by Zero What Other Limitations Or Disclaimers Apply To This Limited Warranty The following additional limitations and disclaimers apply to this Limited Warranty THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN CONNECTION WITH THE SALE OF THIS ZER...

Page 146: ...ed owner or subsequent registered transferee as documented on the Zero motorcycle warranty registration form is responsible for conveying the Owner s Manual and all safety warnings instructions and Limited Warranty if the unit is sold loaned or otherwise transferred to another person What Are Your Responsibilities As A Customer As the owner of a product covered by this Limited Warranty it is your ...

Page 147: ... To State Law This Limited Warranty gives you specific legal rights and you may also have other rights which vary from State to State Notice Under State Lemon Laws Some States have laws sometimes referred to as lemon laws allowing you to get a replacement motorcycle or a refund of the purchase price under certain circumstances These laws vary from State to State If your state law allows Zero requi...

Page 148: ...nc directly at 1 888 786 9376 Americas Asia and Oceania or 31 0 72 5112014 UK Europe Middle East and Africa or via e mail at support zeromotorcycles com In any written or telephonic communication please state the specific nature of any circumstances leading to the problem and include the VIN and odometer reading Zero Motorcycles Inc 380 El Pueblo Road Scotts Valley CA 95066 USA Zero Motorcycles B ...

Page 149: ...be performed to allow Zero the ability to contact the new owner in the unlikely event of a safety related issue Use the email address below or feel free to contact the Zero Customer Service department for assistance Zero Motorcycles Inc Phone 1 888 786 9376 E mail support zeromotorcycles com Zero Motorcycles Europe Phone 31 0 72 5112014 E mail support zeromotorcycles com Zero Owner s Manual S and ...

Page 150: ...ial number if visible An owner information chart is provided on page 1 3 to record this information Zero Motorcycles Inc can be contacted as follows Zero Motorcycles Inc 380 El Pueblo Road Scotts Valley CA 95066 USA Phone 1 888 786 9376 Monday Friday 8am to 5pm Pacific Time E mail support zeromotorcycles com 24 hours For updates and additional information about your motorcycle visit the owner reso...

Page 151: ...or National Highway Traffic Safety 1200 New Jersey Avenue SE Washington DC 20590 You can also obtain other information about motor vehicle safety from http www safercar gov Canada If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform Transport Canada in addition to notifying Zero Motorcycles Inc To contact Transport Can...

Page 152: ...Notes 9 12 Zero Owner s Manual S and DS book Page 12 Wednesday February 28 2018 11 21 AM ...

Page 153: ...or mention at the next service 600 miles 1000 km or 1 month Odometer reading Date Notes Performed by 4 000 miles 7 000 km or 6 months Odometer reading Date Notes Performed by 8 000 miles 13 000 km or 12 months Odometer reading Date Notes Performed by 12 000 miles 19 000 km or 18 months Odometer reading Date Notes Performed by 16 000 miles 25 000 km or 24 months Odometer reading Date Notes Performe...

Page 154: ...Date Notes Performed by 28 000 miles 43 000 km Odometer reading Date Notes Performed by 32 000 miles 49 000km Odometer reading Date Notes Performed by 36 000 miles 55 000 km Odometer reading Date Notes Performed by 40 000 miles 61 000 km Odometer reading Date Notes Performed by Zero Owner s Manual S and DS book Page 2 Wednesday February 28 2018 11 21 AM ...

Page 155: ...rformed by 52 000 miles 79 000 km Odometer reading Date Notes Performed by 56 000 miles 85 000 km Odometer reading Date Notes Performed by 60 000 miles 91 000 km Odometer reading Date Notes Performed by 64 000 miles 97 000 km Odometer reading Date Notes Performed by Zero Owner s Manual S and DS book Page 3 Wednesday February 28 2018 11 21 AM ...

Page 156: ...formed by 76 000 miles 115 000 km Odometer reading Date Notes Performed by 80 000 miles 121 000 km Odometer reading Date Notes Performed by 84 000 miles 127 000 km Odometer reading Date Notes Performed by 88 000 miles 133 000 km Odometer reading Date Notes Performed by Zero Owner s Manual S and DS book Page 4 Wednesday February 28 2018 11 21 AM ...

Page 157: ...cle 6 26 Contact information NHTSA 9 11 Zero Motorcycles 9 10 D Dash Settings 3 13 Drive Belt 6 17 Checking Drive Belt Tension 6 17 6 18 Gates Carbon Drive Smartphone application 6 19 E Emissions Information 1 5 F Fuses 6 27 12 Volt Fuse Center 6 28 High Voltage Fuses 6 30 G General Operation 4 1 Key Switch Steering Lock Positions 4 2 Pre Ride Inspection 4 1 General Safety Precautions 2 1 General ...

Page 158: ...Record 1 3 Owner s Responsibilities 6 1 P Parking 6 27 Parts Maintenance Items 6 2 Performance Level Switch 3 21 ECO Position 3 21 SPORT Position 3 21 Power Pack 6 9 Plug in Your Z Force Power Pack 1 2 Serial Number 1 4 Unplug Your Z Force Power Pack 1 2 Pre Ride Inspection 4 1 Public Charging Stations 5 10 Q Quick Charging 5 6 R Reporting safety defects 9 11 S Safe Riding Information 1 2 Safety I...

Page 159: ...st of the World 8 21 Zero S Europe 8 4 Zero S Rest of the World 8 15 Zero S 11kW Europe 8 2 Zero SR Europe 8 6 Zero SR Rest of the World 8 17 Tip over sensor 4 3 Tire Inflation 6 16 Transporting 1 9 Turn Signal Light Bulb Replacement 6 24 V Vehicle Identification Number VIN Location 1 4 Understanding Your VIN Number 8 1 8 14 Vehicle Range 1 5 W Warning Lights 3 8 3 10 Warranty Coverage 9 1 Exclusi...

Page 160: ...Notes INDEX 4 Zero Owner s Manual S and DS book Page 4 Wednesday February 28 2018 11 21 AM ...

Page 161: ...First Responder Information High Voltage Component Locations First Responder Information High Voltage Component Locations Zero Owner s Manual S and DS book Page 1 Wednesday February 28 2018 11 21 AM ...

Page 162: ...2018 ZERO S SR DS DSR TAKE CHARGE ZEROMOTORCYCLES COM E E E YC Y Y LES COM 88 08922 03 OWNER S MANUAL Zero Owner s Manual S and DS book Page 1 Wednesday February 28 2018 11 21 AM ...

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