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Warranty Terms & Conditions
Our goods come with guarantees that cannot be excluded under the Australian
and New Zealand Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
This warranty is provided in addition to your rights under the Australian
& New Zealand Consumer Law.
Zero-X warrants that this product is free from defects in material and workmanship
for a period of 12 months from the date of purchase or for the period stated on
the packaging. This warranty is only valid where you have used the product in
accordance with any recommendations or instructions provided by Zero-X.
This warranty excludes defects resulting from alterations of the product, accident,
misuse, abuse or neglect.
In order to claim the warranty, you must return the product to the retailer from
which it was purchased or if that retailer is part of a National network, a store
within that chain, along with satisfactory proof of purchase. The retailer will then
return the goods to Zero-X. Zero-X will repair, replace or refurbish the product at
its discretion. The retailer will contact you when the product is ready for collection.
All costs involved in claiming this warranty, including the cost of the retailer sending
the product to Zero-X, will be borne by you.
Zero-X Address:
33 Quinn Drive, Keilor Park Victoria 3042 Australia
Ph: +61 03 8331 4800 Email: [email protected]
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