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804545NZ - BW_AB Small_09.18 v1.02
Problem Solving
Symptom
Possible Cause
Solution
Fails to dispense water.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
blocked strainer, jammed ball
valve assembly.
Check filter flush valve position
(see Step 7, page 8).
Check filter is inserted correctly
(see page 21).
Check water supply valve.
Contact Zenith authorised agent.
Water not boiling.
Incorrect temperature setting.
Incorrect sleep mode setting.
No power.
Faulty thermostat, faulty element,
faulty cutout.
Check temperature setting
(see section 3.2).
Check sleep mode settings (see section
3.3) or reset settings from service menu.
Check power supply.
Contact Zenith authorised agent.
Runs out of boiling water and
fails to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping with
excessive steam.
Overload repeatedly tripping
without
excessive steam.
Requires boiling calibration.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Internal adjustment.
Perform boiling calibration
(see section 4.2).
Check filter flush valve position
(see Step 7, page 8).
Check filter is inserted correctly
(see page 21).
Contact Zenith authorised agent.
Sleep/Wakes incorrectly when
room is light/dark.
Requires light calibration.
Incorrect sleep modes settings.
Perform light calibration
(see section 4.1).
Check sleep mode settings (see section
3.3) or reset settings from service menu.
