1
Internet Connection
Your system must be connected to the internet in order to launch NeurOptimal
®
. There is a seven day
grace period should you be in a place that does not have an internet connection and you wish to run
sessions. We recommend using your cellular phone as a hotspot if you are out of internet range for
more than seven days and wish to continue to run sessions.
2
Hardware Registration
It is important to register your hardware. Please visit the Microsoft Website to register your device.
This will ensure your Microsoft warranty begins on the date you purchased, not the date the unit was
manufactured.
3
Antivirus Registration
Please follow the instructions included in your bundle RE: setting up Antivirus on your system. Your
NeurOptimal
®
system will be susceptible to viruses if the installation process is not completed.
4
Windows Updates
Keeping your OS updated is imperative to keeping it running optimally. We recommend checking for
Windows Updates daily, because having them pending in the background can cause your system to
behave oddly. Sometimes Windows updates can take a while so be sure to leave enough time for them
to finish if updating prior to a client or, do them at the end of your day. Keep checking for updates until
it says that there are “no updates left for this system”.
5
OS Language
Your NeurOptimal
®
system is configured in a very specific way. Please do not change the language of
the OS, as it will have implications on how NeurOptimal
®
functions.
Tips
A
6
PART
Tips & Troubleshooting
26
