7
Functionality
Troubleshooting the UVClean
A flashing red LED indicates a device fault and the ZEISS
UVClean will not run until the fault is cleared.
Please refer to the steps below to clear possible fault
conditions.
Troubleshooting Steps
Step 1 – Reset Device
Turn off power switch on the back of the ZEISS UVClean and
wait 15 seconds. Turn the device back on. Close lid and press
the Start button on top of the lid to begin a disinfection cycle.
If the LED indicator continues to flash red, proceed to Step 2.
Step 2 – Reseat UVC Bulbs
Turn off the ZEISS UVClean and unplug from the electrical
outlet. Open the lid and locate the four UVC bulbs inside the
device. Wearing the gloves provided, hold the two white end
caps of one bulb and gently twist the bulb ¼ turn to remove.
Using the same bulb, realign the two end pins with the slots
on the bulb mounts. Push the pins back into the spring-load
mounts and twist the bulb ¼ turn. Repeat process for each of
the remaining bulbs.
Plug the ZEISS UVClean back into the electrical outlet and turn
back on. Close the lid and press the Start button on top of the
lid to begin a disinfection cycle.
If the LED indicator still flashes red, proceed to Step 3.
Step 3 – Replace UVC Bulbs
Replace all UVC bulbs according to the instructions included
in the ZEISS UVClean Ultraviolet-C (UVC) Eyeglass Disinfection
Maintenance Kit.
To order a ZEISS UVClean Ultraviolet-C (UVC) Eyeglass
Disinfection Maintenance Kit, please contact your
ZEISS Business Development Representative or call
Customer Service at 1-800-201-4143.
CAUTION:
Only use approved ZEISS UVC replacement
bulbs. Never substitute or use other UV bulbs in the ZEISS
UVClean. UVC disinfection dosage delivered by the device
cannot be guaranteed if non-approved UV replacement
bulbs are used. Additionally, usage of non-approved UV
bulbs negates UL approval and compliance of the device.
Once all UVC bulbs are replaced, plug the ZEISS UVClean back
into the electrical outlet. Turn the device back on. Close lid and
press the Start button on top of the lid to begin a disinfection
cycle.
If the LED indicator returns to flashing red, proceed to Step 4.
Step 4 – Replace Device
A LED indicator light that continues to flash red indicates an
electronic issue with the device. The ZEISS UVClean needs to
be replaced.
If the device is under warranty, you will receive a replacement
at no charge. Please contact your ZEISS Business Development
Representative or call Customer Service at 1-800-201-4143 for
replacement details.
