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18 - EN

EN - 19

3.6 Checking the status of the unit

The unit is equipped with a lot of automated controls which influence the behaviour of the unit. 
Therefore the unit has a STATUS menu where you can see which controls are active. Next to the active 
controls general status information of the unit is also available in the STATUS menu. See the table below 
for the information that can be found in the STATUS menu.

Menu item

Function

ERRORS1

To view the current error codes.

FLOW RESTRICTIONS4

To view the reason why the flow rate is influenced.

   + HUMIDITY PROTECTION: The unit is running at a higher airflow rate than normal due to a request 

from the humidity protection control. See chapter “SENSOR VENTILATION2” for more information 
about the humidity protection control;

  + HUMIDITY COMFORT: The unit is running at a higher airflow rate than normal due to a request 

from the humidity comfort control. See chapter “SENSOR VENTILATION2” for more information 
about the humidity comfort control;

  + TEMPERATURE PASSIVE: The unit is running at a higher airflow rate than normal due to a request 

from the temperature passive control. See chapter “SENSOR VENTILATION2” for more information 
about the temperature passive control;

  + RF SENSOR: The unit is running at a higher airflow rate than normal due to a request from an RF 

sensor. See chapter “RF SETTINGS2,8” for more information about the RF sensor control;

  + 0-10V INPUT: The unit is running at a higher airflow rate than normal due to a request from an 

analog input; 

  + 0-10V INPUT (1-4): = The unit is running at a higher airflow rate than normal due to a request from 

analog input (1-4); 

  + COMFOCOOL: The unit is running at a higher airflow rate than normal  due to a request from the 

ComfoCool Q600. Turn off the ComfoCool Q600 if you would like to decrease the airflow;

  + PREHEATER: The unit is running at a higher airflow rate than normal due to a request from the 

preheater; Turn off the Preheater if you would like to decrease the airflow.

  - RESISTANCE: The unit is running at a lower airflow rate than normal because one or two fans are 

on the maximum fan duty;

  - RESISTANCE GUARD: The unit is running at a lower airflow rate than normal because the 

maximum allowed static pressure is reached;

  - NOISE GUARD: The unit is running at a lower airflow rate than normal because the maximum 

allowed noise level for the preset is reached;

  - FROST PROTECTION: The unit is running at a lower airflow rate than normal because the minimal 

air temperature is reached;

  - PREHEATER: The unit is running at a lower airflow rate than normal due to a request from the 

preheater;

  - BYPASS: The unit is running at a lower airflow rate than normal due to a request from the bypass. 

See chapter “Heat recovery control (bypass) for a specific duration” for more information about the 
bypass control.

UNIT

To view the unit information.

  HRU TYPE: view the unit type name;

  FIRMWARE VERSION: view the unit firmware version;

  SERIAL NUMBER: view the serial number of the main board in the unit.

SCHEDULER

To view the scheduler step in which the unit is currently running.

  VENTILATION: view which step of the ventilation scheduler is in operation;

  COMFOCOOL3: view which step of the ComfoCool Q600 scheduler is in operation.

TEMP. AND HUMIDITY

To view the current temperature and humidity of the airflows.

  EXTRACT AIR TEMP.: view the current temperature of the extract airflow;

  EXTRACT AIR HUM.: view the current humidity level of the extract airflow;

  EXHAUST AIR TEMP.: view the current temperature of the exhaust airflow;

  EXHAUST AIR HUM.: view the current humidity level of the exhaust airflow;

  OUTDOOR AIR TEMP.: view the current temperature of the outdoor airflow;

  OUTDOOR AIR HUM.: view the current humidity level of the outdoor airflow;

  SUPPLY AIR TEMP.: view the current temperature of the supply airflow;

  SUPPLY AIR HUM.: view the current humidity level of the supply airflow.

BYPASS STATE

To view the current state of the bypass control.

  The percentage of bypassed air is shown.

FROST PROTECTION

To view the current state of airflow reduction caused by the frost protection function.

  The percentage of supply air reduction is shown.

If the installer has indicated there is no fire place present, the airflow of the extract air will not be 
reduced. The frost protection function will cause an unbalance in the airflow.
If the installer has indicated the presence of a fire place, the airflow of the extract air will have 
the same reduction as the airflow of the supply air. The frost protection function will not cause an 
unbalance in the airflow.

FROST PREHEATER3

To view the current state of the preheater caused by the frost protection function.

  The current power consumption of the preheater is shown.

ANALOG INPUT3

To view the current state of the analog input(s)

  0-10V INPUT 13: view the voltage level of the first analog input.

  0-10V INPUT 23: view the voltage level of the second analog input.

  0-10V INPUT 33: view the voltage level of the third analog input.

  0-10V INPUT 43: view the voltage level of the fourth analog input.

1 This menu is only visible when errors occur.

2 This menu is only visible when the advanced mode is active.

3 This menu is only visible when the ancillary is connected to the unit.

4 This menu is only visible when an automatic control requires a different airflow setting than requested.

8 This menu is only visible when the unit has RF functionality.

Summary of Contents for ComfoAir Q

Page 1: ...Cooling Fresh Air Clean Air Heating Ventilation system Zehnder ComfoAir Q Manual for the user ComfoAir Q TR ComfoAir Q ST...

Page 2: ...age of this document Use of the unit The unit may only be used when it is properly installed according to the instructions and guidelines in the installer manual of the unit The unit can be used by ch...

Page 3: ...tting the comfort options 15 3 5 1 Temperature profile 15 3 5 2 Scheduler 16 3 5 3 Bypass heat recovery for a specific duration 18 3 5 4 Stop ComfoCool Q for a specific duration 18 3 6 Checking the st...

Page 4: ...g the internal filters 28 5 5 1 View filter status 28 5 5 2 Postponing filter warning 28 5 5 3 Replacement instruction 29 6 Malfunctions 30 6 1 Airflow is not as expected 31 6 2 Condensation on the ou...

Page 5: ...to the unit can occur Do not open the casing The installer makes sure that all parts that can cause personal injury are behind the casing The installation commissioning and maintenance must be carried...

Page 6: ...receiver Zehnder ComfoSwitch C 55 For basic remote manual and automatic control of the unit The automatic control is based on the unit settings This is a wired control Zehnder ComfoSwitch C 67 For ba...

Page 7: ...KNX connectivity options Zehnder ComfoConnect LAN C Provides LAN connectivity options for remote control with the ComfoControl app Zehnder ComfoCool Q600 Decreases the temperature and pre conditions...

Page 8: ...light On The unit is operating correctly Off The unit has no power or the display is in use Slowly flashing every second Warning Change filters or SERVICE MODE active Rapidly flashing four times a se...

Page 9: ...d control G Current ventilation mode AUTO the airflow is set by the scheduler MANUAL the airflow is set by the user H Temporary override of the SCHEDULER VENTILATION I Current fan mode no icon both fa...

Page 10: ...FROST PREHEATER3 SEASON DETECTION2 BYPASS RF SETTINGS2 8 COMFOCOOL3 ANALOG INPUT3 SUBSOIL HEAT EXCH 3 COMFOCOOL3 SEASON DETECTION FANS ENERGY INSTALLER DEFAULT2 TASK MENU 1 This menu is only visible...

Page 11: ...Access the unit display To save energy the unit display screen will be off most of the time The display will automatically turn off after 15 minutes of no activity The following actions will make the...

Page 12: ...hapter How to navigate through the unit menu 2 Navigate to AUTO MANUAL 3 Navigate to MANUAL 4 Select the desired airflow with the up and down button A away if the house will be empty 1 low if you want...

Page 13: ...the chapter How to navigate through the unit menu 2 Navigate to VENTILATION 3 Navigate to SUPPLY ONLY if you would like to stop extracting air EXTRACT ONLY if you would like to stop supplying air if a...

Page 14: ...you will come home to a comfortable and fresh house e g after a long holiday 1 Navigate to TASK MENU as instructed in the chapter How to navigate through the unit menu 2 Navigate to AWAY 3 Navigate t...

Page 15: ...unit are set to provide a comfort level desired by the average person 3 5 1 Temperature profile The amount of heat recovery is controlled automatically based on the set temperature profile The effect...

Page 16: ...ram is the leading program and overrules any longer program If both overlapping programs have an equally long period the program with the highest airflow PRESET will be the leading program When no sch...

Page 17: ...program will end the next day 10 Select CONFIRM after each number 11 Navigate to your desired preset for the defined timeslot AWAY airflow if the house will be empty 1 airflow if you want low ventilat...

Page 18: ...IVATED if you would like to maximise the heat recovery as much of the heat from the extracted air will be transferred back to the supply air as possible 4 Select the desired duration with the up and d...

Page 19: ...BYPASS The unit is running at a lower airflow rate than normal due to a request from the bypass See chapter Heat recovery control bypass for a specific duration for more information about the bypass c...

Page 20: ...fans PREHEATER view the current electrical consumption of the preheater YEAR TO DATE view the energy consumption of the fans since the beginning of the year TOTAL view the total energy consumption of...

Page 21: ...Navigate to the desired language 3 9 Setting the unit display brightness 1 Navigate to BASIC OPTIONS as instructed in the chapter How to navigate through the unit menu 2 Navigate to BRIGHTNESS 3 Navi...

Page 22: ...all settings in the TASK MENU excluding the set scheduler s will be returned to the default factory settings RESET INCL SCHEDULE You can find this menu under RESET ALL TASKS When this menu is activat...

Page 23: ...etting ON For AUTO mode setting AUTO ONLY or ON It is cooling season The indoor temperature is significantly higher than the temperature outside The bypass control is in AUTO mode The ComfoCool is tur...

Page 24: ...it is equipped with a function to detect the current season The detection is based on the RMOT5 In the menu SEASON DETECTION2 you can set the RMOT5 temperature on which the HEATING SEASON2 and COOLING...

Page 25: ...d manufactured for use in balanced ventilation systems incorporating Zehnder heat recovery systems Any other application is seen as inappropriate use and can result in damage to the unit or personal i...

Page 26: ...to be compromised Keep a clearance in front of the unit of at least 1m This room is needed to carry out the maintenance activities 1m 5 1 Fill the condensation drain The condensation drain is connecte...

Page 27: ...ce 3 Remove the filter behind the valve if present 4 Clean the valve with a soft brush vacuum cleaner or soapy water 5 Rinse the valve and then dry 6 Replace the filter behind the valve if present 7 P...

Page 28: ...Navigate to FILTERS as instructed in the chapter How to navigate through the unit menu 2 Navigate to FILTER STATUS 5 5 2 Postponing filter warning When the unit is displaying the message EXPECT FILTER...

Page 29: ...new supply filter with the arrow pointing up into the unit Insert new extract filter with the arrow pointing up into the unit Insert filter caps Place the click connection of the filter caps on top of...

Page 30: ...ow to navigate through the unit menu 2 Wait for 2 minutes If the error reoccurs 3 Navigate to STATUS 4 Navigate to ERRORS 5 Write down all the malfunction code s Select NEXT to view more errors 6 Sele...

Page 31: ...unit 6 2 Condensation on the outside of the unit and or air ducts When the unit is installed in an area with a higher average humidity such as bathroom or wc the probability of condensation on the out...

Page 32: ...type Measured by Unit type Return Room Position Required m3 h Tested m3 h Type valve Settings valve Kitchen Bathroom Toilet Total Supply Room Position Required m3 h Tested m3 h Type valve Settings va...

Page 33: ...tivity Y1 Y2 Y3 Y4 Y5 Y6 Y7 Replace the filters Clean the valves Clean the grilles Clean the valves and grilles Clean the operating device Fill the condensation drain of the domestic waste water syste...

Page 34: ...Y9 Y10 Y11 Y12 Y13 Y14 Replace the filters Clean the valves Clean the grilles Clean the valves and grilles Clean the operating device Fill the condensation drain of the domestic waste water system Ins...

Page 35: ...EN 35 Data Activity Initials...

Page 36: ...hland GmbH Sales International Almweg 34 77933 Lahr Germany T 49 78 21 586 392 F 49 78 21 586 406 sales international zehndergroup com www international zehnder systems com ZGNL_Manual_40015974 V0118...

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