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zebris Medical GmbH 

Canid Gait Technical Specifications and User Manual 

Page 32/33 

 

7.3 

Troubleshooting 

In the case of faults, please check the following points first: 

 

Are the Candi Gait sensor and treadmill connected correctly to the mains? 
(Green Power LED on the interface box and power switch on the treadmill lights 
up.) 

 

Is the USB connection between the interface box and the measuring PC correct? 
(Green USB LED lights up when the USB is connected to the PC  
and the device driver is correctly installed.) 

 

Are all the other components of the measuring system (infrared synchronization 
with zebris DAB Bluetooth, video camera) connected correctly? 

 

NOTE 

For additional information on error messages and their troubleshoot-
ing, please refer to the user manual for the Animal Analysis Suite soft-
ware. 

Check list for noting down error messages 

 

NOTE 

 

In order to provide best possible support in the event of system mal-
functions our service personnel will need the following information: 

 

 

 

Device type + serial no. of the Canid Gait sensor and treadmill 

The serial no. can be found on the type plates on the frame of the treadmill 
or on the back of the interface box. 

 

Version of the Animal Analysis Suite Software 

 

Operating system version of your measuring PC 

e.g. Windows 10 Professional 
(can be found under Start 

 Settings 

 System 

 Info) 

 

Further components connected to the measuring system 

e.g. with video camera 

 

List of all the USB devices connected to the measuring PC 

e.g. mouse, printer, other measuring systems, etc. 

 

Screenshot of the error message or exact wording 

e.g. "COM error 80070003" 

 

User's procedure leading to the error message 

e.g. measurement "Type A" started, then clicked on button "B", then movement "C" carried out, 
switch-over to function "D", when switching back the described error message occurred.

 

Summary of Contents for Canid Gait

Page 1: ...zebris Medical GmbH www zebris de Text Release 21 06 18 Specifications and Operating Instructions...

Page 2: ...S CANID GAIT SYSTEM 16 4 8 ACCESSORIES CANID GAIT MEASURING SYSTEM 16 5 VIDEO MODULE 18 5 1 CONECTION TO THE CANID GAIT SYSTEM 18 5 1 1 CONNECTION TO THE ZEBRIS SYNCCAM 18 5 1 2 CONNCECTION SCHEME SYN...

Page 3: ...tions of this manual may differ 2 1 Manufacturer Information Manufacturer zebris Medical GmbH Phone 49 0 7562 9726 0 Am Galgenb hl 14 Fax 49 0 7562 9726 50 88316 Isny im Allg u E Mail info zebris de G...

Page 4: ...user manual supplied by the treadmill manufacturer 4 User manual and specifications of accessories like projector or PC NOTE Please also be sure to adhere to the user manuals supplied by manufacturers...

Page 5: ...e The notes explain the type of hazard and how it can be prevented CE mark according to EC Directives 2014 30 EEC and 2014 35 EEC Low Voltage Directive and EMC Directive Symbol for manufacturer and da...

Page 6: ...tended for operation in potentially explosive atmospheres of medically used rooms or oxygen enriched atmospheres The devices must not be operated in proximity to e g engines or transformers with a hig...

Page 7: ...of the components delivered by zebris respon sibility is assumed if assembly extensions re settings changes or repairs were carried out through zebris or third parties authorised by zebris trained te...

Page 8: ...their relevance Should there be any detectable damage to the device or component parts they should be returned to the manufacturer for a safety check It is not permissible to continue using the devic...

Page 9: ...ue to danger of stumbling do not place any clothing or jewellery on or within close proximity of the treadmill During operation the Emergency STOP facilities must always be within easy reach for the u...

Page 10: ...system treadmill Animal Analysis Suite software 4 2 Specifications Canid Gait Sensor The sensors of the different Canid Gait systems only vary in size of the measuring area the number of single sensor...

Page 11: ...Speed 0 4 20 km h in 0 1 km h intervals Running surface 190 x 46 cm Engine Power 1 5 kW Power Supply 220 V 230 V 50 Hz 60 Hz Weight 93 kg Dimensions L x W x H 214 x 88 x 116 cm Track access height 26...

Page 12: ...up as soon as the power supply unit is plugged to the interface box and connected to mains STANDBY lights up if the power supply unit is connected to mains the USB socket is connected to the PC and t...

Page 13: ...ection between third party systems and Canid Gait sensor WARNING The user is completely responsible for the safety of all third party de vices used in combination with the Canid Gait system The correc...

Page 14: ...ation and pin 1 is set to 5V 1 by an internal pull up resistor 2 7 k If this input is set to 0 V 0 i e by a switch or break contact than the SYNC IN is triggered Electrical Specifications Input Resist...

Page 15: ...ger a synchronized measurement of the third party device either via start stop or sample by sample mode Electrical Specifications Output Resistance 100 VOH High Level Output Voltage 2 0 V VOL Low Leve...

Page 16: ...ill for operating system Windows 10 64 Bit 4 8 Accessories Canid Gait Measuring System REF No Description Illustrations 01540191 SYNCCam Camera with USB Cable synchronization ca ble tripod inclusive s...

Page 17: ...Page 17 33 01830041 Video Sync Control Cable 2 5 Length 2 5 m both sides phone jack 3 5 mm without amplifier for zebris SYNCCam 21030312 Video Sync Control Extension Cable Length 5 m phone jack socket...

Page 18: ...with an external microphone socket can be used for video capture In order to capture video data synchronized with pressure data the camera has to be con nected to the galvanically isolated VIDEOSYNC s...

Page 19: ...zebris Medical GmbH Canid Gait Technical Specifications and User Manual Page 19 33 5 1 2 Conncection scheme SYNCLightCam...

Page 20: ...33 5 1 3 Connection scheme SYNCCam und SYNCLight The VIDEOSYNC sockets of the SYNCLights do not support a designated direction for IN and OUT of the synchronization signal Therefore it does not matter...

Page 21: ...Sync LEDs are flashing when the camera is disconnected from the USB port Therefore it is strongly advised not to look directly into the camera when it is disconnected in order to avoid dazzling Techni...

Page 22: ...e camera when it is disconnected in order to avoid dazzling Furthermore contains the SYNCLightCam as an integral solution the LED video illumination In order to produce well lighted and tack sharp vid...

Page 23: ...men Synchronization VIDEOSYNC Ein Ausschalten mit der Messung SYNC IN Standard zebris Synchronisation kompatibel mit SYNC IN OUT Plattform Mounting Zoll Stativgewinde an der R ckseite NOTE In order to...

Page 24: ...utomatically which results in reduced brightness in order to prevent the SYNCLight plus from being damaged by excessive heat Power Supply Unit For operation of the SYNCLight plus a power supply unit n...

Page 25: ...recommended on the side of the treadmill to achieve optimum video recordings Preferably place a gym mat or other padding in the safety zone behind the treadmill in order to soften falls The floor whe...

Page 26: ...uring system to mains supply 6 2 1 Power supply of the Canid Gait Sensors NOTE The FDM T CanidGait treadmill system with the Dog Tread Pro Large treadmill has an integrated power supply which is power...

Page 27: ...plug and socket devices are to be replaced immediately by an au thorized person 6 2 2 Connection of the System For connecting the treadmill to the power supply please additionally observe the respecti...

Page 28: ...tware installation or incompatible hardware Should additional hardware be built into the computer or third party software be installed the manufacturer shall not be liable for any mal functions or dam...

Page 29: ...s Suite again and reestab lish the USB connection Finally connect the Interface box and a free USB interface of your computer by using the provided USB cable Your measuring system is now ready for use...

Page 30: ...r runs centrally f the sliding surface underneath the treadmill belt is no longer sufficiently lubricated g a malfunction or a defect is suspected or has been detected Check regularly approx every 25...

Page 31: ...measurements must be carried out After carrying out a zero measurement no measuring values may be shown for a condition without any load In addition the pressure distribution images are to be checked...

Page 32: ...Check list for noting down error messages NOTE In order to provide best possible support in the event of system mal functions our service personnel will need the following information Device type seri...

Page 33: ...kaging Please find information concerning the disposal of the treadmill in the Operating Instructions supplied by the treadmill manufacturer 7 5 2 WEEE Directive This symbol indicates that according t...

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