Problem
Possible cause/Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait for some minutes until the door lock is released.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The machine vibrates is
noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the
machine does not spin:
The electronic unbalance detection device has cut in because the laun-
dry is not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after 10 mi-
nutes, the laundry is still not evenly distributed in the drum, the machine
will not spin. In this case, redistribute the load manually and select the
spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the
spinning programme.
The machine makes an un-
usual noise:
The machine is fitted with a type of motor which makes an unusual noise
compared with other traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the drum when spin-
ning, as well as increased stability of the machine.
No water is visible in the
drum:
Machines based on modern technology operate very economically using
very little water without affecting performance.
The machine does not dry or
does not dry properly:
The drying time or the dryness degree has not been selected.
• Select the drying time or the dryness degree.
The water tap is not turned on
E10
.
• Open the water tap.
The drain filter is clogged
E20
.
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load in the drum.
The selected drying programme, time or dryness degree was not suita-
ble for the laundry.
• Select the suitable drying programme, time or dryness degree for the
laundry.
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