7
SOMETHING NOT WORKING?
If the hob is not working correctly, please carry out the following checks before contacting your local
Zanussi Service Force Centre.
SYMPTOM
■
The plate does not heat up.
■
The plate is not giving satisfactory results
SOLUTION
◆
Check that the unit is plugged in and the electrical
supply is switched on
◆
Check that the RCCB has not tripped (if fitted)
◆
Check the mains fuse has not blown
◆
Check the correct control knob has been turned.
◆
Check the plate is clean and dry
◆
Check the cooking pan is the correct size for the plate.
◆
Check the cooking pan has a flat bottom
◆
Check the setting is correct for the type of cooking.
If after all these checks, your hob still does not
operate correctly, contact your local Zanussi Service
Force Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown.
Before any maintenance or cleaning can be
carried out, you must DISCONNECT the
hob from the electricity supply.
The hob is best cleaned whilst it is still warm, as
spillage can be removed more easily than if it is left to
cool.
The Hob Top
Regularly wipe over the hob top using a soft cloth
well wrung out in warm water to which a little washing
up liquid has been added. Avoid the use of the
following:
- household detergent and bleaches;
- impregnated pads unsuitable for non-stick saucepans;
- steel wool pads;
- bath/sink stain removers.
Should the hob top become heavily soiled, it is
recommended that a cleaning product such as Hob
Brite or Bar Keepers Friend is used.
MAINTENANCE AND CLEANING
The control knobs may be removed by carefully
pulling them upward for easier cleaning.
The Hotplates
Spills onto the actual plate should be removed using
warm water and a soft brush, nylon or plastic scourer.
To keep the plates looking as new, hotplate
conditioner can be purchased from most hardware
stores, e.g. "4 Hob" by HomeCare Products (follow
the manufacturer's instruction for use).
Alternatively, wipe the plates with a drop of olive oil
on a kitchen towel to avoid rust. It is important to note
that the plate will smoke a little and produce a slightly
unpleasant odour when next used.
Stainless steel parts: the stainless steel spill rings
may become straw coloured with use. Use a
proprietary stainless steel cleaner to remove this
straw discolouration. This also applies to the area
around the hotplates on stainless steel hobs.
Failure to clean and condition hotplates may lead to
rust and corrosion forming on the surface.
