17
CUSTOMER SUPPORT
NOTE: More help, late-breaking news, and
details of the latest accesories for Z Micro
products can be found on our website at :
www.zmicro.com
NOTE: If possible, stay by the computer.
The Z Microsystems Technical Support
Representative may wish to go through the
problem over the telephone.
7.0 CUSTOMER SUPPORT
Technical Support
If you are unable to correct the problem yourself, contact Z Microsystems at:
Phone: (858) 831-7040
Fax:
(858) 831-7001
Website: www.zmicro.com
Email: [email protected]
Before calling, please have available as much of the following informationa s possible:
1. Model and serial number for the label on the monitor.
2. Purchase P.O.
3. Description of the problem
4. Computer type and model
5. System configuration (hardware fitted, etc.)
6. System BIOS version number
7. Operating System and version number
8. Display driver version number
9. Video Adapter Type
Customer Feedback
We value feedback on our products, their performance, problems found, and welcome all suggestions.
Please send to:
Customer Service
Z Microsystems
9820 Summers Ridge Road
San Diego, CA 92121
or www.zmicro.com
documentation Assistance
If you are unable to find documentation for your specific product, contact Z Microsystems at:
Phone: (858) 831-7039
Email: [email protected]
Doc# 27-0044UM Rev B Issued 7/13/2012