Revised 04/04/08
ALLURE MANUAL Control -Indoor Install Apr08
Page 16 of 20
Fault Finding continued:
SYMPTOM
PROBLEM
CORRECTIVE ACTION
Sparks but the
length is incorrect.
Spark gap should be 3-4mm between the
electrode and the pilot flame hood outlet.
No Supply Gas.
LPG -- Refill tank
Natural -- Check with gas supplier
Pilot will not stay
lit
Weak or improperly
located pilot flame.
Adjust the height of Flame Rod. The flame
should engulf the top 6mm of the
thermocouple. Check for carbon at pilot
causing a short.
Filter not sitting in
correct position
Reposition.
Soot is being
deposited on
coals or logs
Coals impinging the
flames
Re-position coals back against the stops
Remove any protruding point on the log.
There is insufficient
secondary air in the
combustion
chamber.
Check the back of the Fire for blockages
around the air intake slots.
Check that the clearances around the
appliance match those stated in this manual
.
Flueway blocked
Remove blockage. Check cowl
LPG gas mix
incorrect
Contact supplier to clean out bottle
Flame Height very
large or very low.
Check gas inlet pressure and running
pressure
Check and set gas pressure to manufacturers
specifications.
Main burners
extinguishing.
Flue down
draughting.
This is caused by a vacuum in the room.
Turn off fire. Turn off all air conditioners,
expelair fans, other heaters etc.
Check air vents are in place to equalise
internal air pressure. Re-light fire.
Pilot flame is not
large enough.
Check that pilot assembly is correctly
mounted and that the pilot burner flame hood
directs the pilot flame over burners and flame
rod.
Severe down
draught.
Ensure a recommended flue cowl has been
fitted and is still in place.
Pilot burning, no
gas to burners
Burner injectors
may be blocked.
Clean out injector orifice.