Revised 04/04/08
ALLURE Outdoor Install Apr08
Page 15 of 19
Appendix A Fault Finding
:
SYMPTOM
PROBLEM
CORRECTIVE ACTION
Will not light
No spark at pilot
burner.
Check connection between electrode in pilot
assembly and lead from control
Poor or no spark
Clean any build up (Carbon) on or around the
Spark electrode.
Tracking of spark along spark electrode lead.
Replace the spark electrode
Damaged spark electrode lead, Replace
No gas at pilot
burner
Check that isolating valves are turned on and
gas is available.
Clean the gas ways of soot or foreign
particles.
Check pilot hood for blockage
Remove pilot jet and blow clean.
Check for any obstructions in the gas line
that may cause low pressure or restrict flow.
Purge gas lines.
Sparks but the
length is incorrect.
Spark gap should be 3-4mm between the
electrode and the pilot flame hood outlet.
No Supply Gas.
LPG -- Refill tank
Natural -- Check with gas supplier
Pilot will not stay
lit
Weak or improperly
located pilot flame.
Adjust the height of thermocouple. The flame
should engulf the top 6mm of the
thermocouple. Check for carbon at pilot
causing a short.
Soot is being
deposited on
coals or logs
Coals impinging the
flames
Re-position coals back against the stops
Remove any protruding point on the log.
Flueway blocked
Remove blockage. Check cowl
LPG gas mix
incorrect
Contact supplier to clean out bottle
Flame Height very
large or very low.
Check gas inlet pressure and running
pressure
Check and set gas pressure to manufacturers
specifications.
Main burners
extinguishing.
Pilot flame is not
large enough.
Check that pilot assembly is correctly
mounted and that the pilot burner flame hood
directs the pilot flame over burners and flame
rod.
Severe down
draught.
Ensure a recommended flue cowl has been
fitted and is still in place.
Pilot burning, no
gas to burners
Burner injectors
may be blocked.
Clean out injector orifice.
