www.yorkfitness.com
www.yorkfitness.com
13
Troubleshooting
If you have a problem with your exercise equipment, before you do anything else please
check that all the cables have been connected correctly. Loose cables are very common
and many problems can be solved by making sure the cables are properly connected.
The following table details the most common problems and how to fix them. If you still have a problem
after going through the troubleshooting guide please call your local YORK distributor for advice.
PROBLEM
CAUSE
CORRECTION
NO DISPLAY
No power
Check batteries
NO SPEED
DISPLAY
Wires are damaged or not
connected properly
Verify all wires are connected
properly
Speed sensor is too far from magnet Contact your local YORK distributor
PARTIAL DISPLAY The PA board is not connected
properly
Verify all wires are connected
properly
Disconnect and re-connect all
cables
Contact your local YORK distributor
NO PULSE
SIGNAL
Wires are damaged or not
connected properly
Verify all wires are connected
properly
Too much hand movement
Dry palms
Palms too wet
Grip using moderate pressure
Hand Pulse Sensor is being gripped
too tightly
Remove all rings
User is wearing rings
Contact your local YORK distributor
FOR YOUR OWN SAFETY, DO NOT OPEN PROTECTIVE CASING. IF ERROR PERSIST,
PLEASE CONTACT YOUR LOCAL YORK DISTRIBUTOR FOR ADVICE. KEEP THE
EQUIPMENT OUT OF USE UNTIL IT IS REPAIRED.
If you are having problems with your heart rate reading, please note that some fibres used in
clothes eg) polyester, create static electricity that may prevent a reliable heart rate reading. Mobile
phones, TV’s, microwaves and other electrical appliances that generate an electromagnetic field
may also interfere with heart rate measurement.
