48 USER’S MANUAL I.WIP 2000 ____________________________________________________________________________________________________________________ USER’S MANUAL I.WIP 2000 49
ChECKPoINtS BEfoRE REQUESt foR AftER-SALES SERVICE
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Error details
Checkpoints and actions to be taken
Q. the robot does not work.
(1) turn on the power switch at the right bottom of the
rear part.
(2) Check if the battery is discharged.
-> Charge the robot with the charger.
Q. the robot cannot be charged.
(1) Clear away obstacles from the charger.
(2) Check if the charger is turned on.
(3) turn on the power switch at the right bottom of the
rear part.
-> If you force the robot to be charged, it may not work.
Q. the robot cannot be operated with
the remote controller.
(1) try matching with the remote controller.
(2) Change the battery of the remote controller.
Q. the remote controller does not
work.
(1) Change the battery.
Q. the sucking power is weak.
(1) Empty the dust box.
(2) Clean the filter of the dust box.
(3) Check if there are foreign substances in the intake.
Q. the robot cannot be turned on.
(1) turn on the power switch at the right bottom of the
rear part.
(2) Check if the battery is discharged.
Q. the brush does not rotate.
(1) Check if there are any foreign substances around the
brush.
(2) Check if the brush is properly inserted.
Q. the noise gets stronger than be-
fore.
(1) Check if the filter of the dust box is properly inserted.
(2) Check if there are any foreign substances around the
brush.
Q. the robot works abnormally during
cleaning.
(1) Check if the dustcloth is inserted (if exists) and then if
it is appropriately inserted.
(2) turn on the power switch at the right bottom of the
rear part.
(3) Clean the sensor and the adjacent part with a soft
cloth.
Q. Reserved cleaning cannot be
made.
(1) Check if current time is properly set.
(2) Check if a reservation setup has been made.
Q. the robot does not work with any
button.
If the main body is directly connected with the adapter
for charging, no button input will work.
Summary of Contents for I.WIP 2000
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