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2) Using a spray bottle, moisten a soft cloth towel with the neutral soap until it is fully saturated. Squeeze
any excess water from the cloth to avoid any dripping of the monitor and wrist cuff.
3) Wipe all surfaces of the monitor and wrist cuff thoroughly, making sure to clean the inside and outside of
the cuff.
4) Using a soft dry cloth, gently wipe away any excess moisture on the monitor and wrist cuff. Naturally dry
the monitor and cuff.
Note:
Do not use any abrasive or volatile cleaners.
Do not wash or immerse your monitor and wrist cuff in water.
Do not use gasoline, thinners or similar solvents to clean your monitor and wrist cuff.
8. Calibration and maintenance
Calibration: the accuracy of this product has been strictly tested. It is recommended to check and calibrate this
product every one year to ensure the normal function and accurate measurement of this product. Specific
calibration method please call the customer service hotline.
Maintenance: in order to ensure the accuracy of measurement, please do not disassemble or modify the Upper
Arm Blood Pressure Monitor without permission. If you find quality problems, please call the customer service
hotline.
9. Error indicators and troubleshooting
9.1 Error indicators
Err No.
Possible Cause
Handling method
Err1
Device is not calibrated
Please contact customer service for processing
Err2
Cuff off/over-action
Please check cuff condition/keep quiet during
measurement
Err3
Fail to measure SYS
Please maintain the correct measuring posture
and re-measure
Err4
Fail to measure DIA
Err5
No blood pressure and pulsation
was detected
Err6
Measurement timeout
Err7
Too much pressure
Do not touch the cuff during measurement. Avoid
bending the cuff air hose
Err8
Air leaks during pressurization
Please check the integrity of the cuff and seal
ring
Err9
The cuff is not connected
Please attach the equipment to the cuff; or The
bleeder valve is damaged, please contact
customer service for handling
Err10
WiFi fail to upload
Do not stay away from your router or check for
network problems
9.2 Troubleshooting
The following table is the common faults that may occur in the process of use and their troubleshooting methods.
